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May 07, 2007
100-year flood hits American Airlines
According to Terry Maxon's story Fight for flier rights refuels in today's Dallas Morning News, American Airlines announced after its December 29th tarmac grounding fiasco that it would adopt a no "more than four hours" trapped on the runway rule but that since this hadn't happened in 80 years, that the rule "may never be used again." In fact, it took less than four months for the Fort Worth-based carrier and its customers to suffer through similar problems. Not only that, the rule turns out be only a guideline, so it was ignored. That's why we're working with the Coalition for an Airline Passenger Bill of Rights to ensure that the Congress gives consumers real protection.
Posted by Ed Mierzwinski at May 7, 2007 12:19 PM
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