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September 08, 2008

FCC largely grants telco wishes on reporting

As expected (my previous blog explaining our opposition) the FCC on Saturday issued an order granting AT&T and other telco companies their forbearance requests to provide significantly less information about consumer complaints, infrastructure buildouts and other matters of public concern to the commission. In his statement, Commissioner Michael Copps explains some of what he and Commissioner Adelstein (his statement) were able to salvage for consumer protection:

Rather than having certain ARMIS data that is currently submitted to the FCC disappear into the abyss via forbearance, we reached a compromise with regard to the ARMIS reporting requirements which can keep us from plunging off a cliff. First, the Commission grants covered carriers forbearance from certain ARMIS reporting requirements. Second, forbearance is conditioned on carriers continuing to collect and publicly make available their data on service quality and customer satisfaction for two years. They also must continue to collect infrastructure and operating data for the next two years. Third, we launch a Further Notice of Proposed Rulemaking to, hopefully, accomplish what we have avoided all these years—a reasoned, rational and relevant approach to ensuring that the data necessary for consumers and for state and federal regulators will be available going-forward.[...] For these reasons, I approve in part, concur in part, and dissent in part – a messy vote for a truly messy item.

Posted by Ed Mierzwinski at September 8, 2008 06:20 PM


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