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August 22, 2009
All-night tarmac delay blamed on rival airline
Transportation Secretary Ray LaHood has released a statement finding that actions by rival Mesaba Airlines prevented passengers trapped on a "cramped" ExpressJet plane from entering the terminal in Rochester, Minnesota a few weeks back. “The local representative of Mesaba Airlines improperly refused the requests of the captain to let her passengers off the plane. The representative incorrectly said that the airport was closed to passengers for security reasons, which led to this nightmare for those stuck on the plane,” he said. Associated Press has excerpts from cockpit tapes. Previous blog. More on need for passage of passenger rights legislation at flyersrights.org.
Posted by Ed Mierzwinski at August 22, 2009 07:38 AM
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