Banks oppose reform of unfair bounced overdraft fees, your calls needed
If you've ever paid a $35 debit overdraft fee for a $4 latte and would have preferred that your bank reject the transaction, it's time to call Congress. If you didn't know that without your permission your bank signed you up for fee-laden "courtesy" overdraft instead of asking you whether you wanted the much better deal of an overdraft line of credit, it's time to call Congress. Put down the coffee and pick up the phone. Call 202-224-3121, that's the switchboard, and ask your Representative to support Rep. Carolyn Maloney's HR 3904, The Overdraft Protection Act of 2009. Then, call back and ask your two Senators to support the Senate version, S. 1799, the FAIR Overdraft bill from Sen. Chris Dodd (D-CT). Ask your friends to do the same. Here's why.
Despite an overwhelming slam-dunk policy victory by outnumbered consumer witnesses at yesterday's House hearing on reform of overdraft "protection" schemes that could earn banks and some credit unions up to $38 billion this year, passage of Rep. Carolyn Maloney's (D-NY) tough reform legislation is not guaranteed. Big banks, small banks (and those credit unions that have lost their way and no longer place their members first), backed by their well-heeled cadres of in-house, association and outside hired-gun lobbyists and consultants, have mounted a last-ditch assault to defeat the widely-supported HR 3904, The Overdraft Protection Act of 2009. While the Associated Press reported that the phalanx of bank and other pro-fee witnesses all claimed that "customers want the protection," the LA Times reported:
"Don't do people favors without asking them," Rep. Barney Frank (D-Mass.), chairman of the House Financial Services Committee, warned industry representatives.
CFA polled a representative sample of adult Americans in July 2009 and learned that 71 percent support requiring banks to gain the permission of customers before routinely providing loans to cover overdrafts.
By the way, Brady Dennis reports on the power of the small bank lobby in today's Washington Post. They've been effective at carving out exceptions, but are no angels. Overdraft protection schemes were first used by community banks, then spread to the big banks.
Coda: Not all credit unions disappoint me. A few remember that credit unions are member-owned, member-driven alternatives to banks. Joining three consumer advocates yesterday was Jim Blaine, CEO of State Employees’ Credit Union of North Carolina, a credit union that is trying to show others the way:
Thank you for the opportunity to testify today in support of H.R. 3904, The Overdraft Protection Act of 2009. Our view of overdraft protection as currently offered to most consumers is that enough is enough – it is past time for a switch to fairness.
$35 overdraft fee with that $4 latte? Hearing today.
We've signed onto testimony by Jean Ann Fox of the Consumer Federation of America, to be delivered this morning at a hearing (other testimony is here) of the House Financial Services Committee. A markup vote will occur next week. Several of our consumer colleagues, from CRL and Consumers Union, will testify and are joined by a witness from the North Carolina State Employees Credit Union -- one of the good credit unions that doesn't copycat the banks and gouge its member-customers with unfair overdraft protection fees. In addition to these witnesses, a veritable parade of industry witnesses will attempt to answer the questions:
Why do banks impose overdraft protection fees without asking consumers to apply and consent to it?
Why have banks and credit unions switched the default to allow debit overdrafts in online point of sale transactions, when they could reject them instead and save consumers $35 on a $4 latte?
Why do some regulators allow banks and credit unions to mislead consumers about their actual balances by including the amount they are allowed to overdraft in ATM machine balance inquiries?
Why do some banks and credit unions change the order that they clear checks and debits, so more will bounce?
Why do banks call this a customer benefit, not a penalty fee?
Our most recent testimony on overdraft fees is here.
PIRG: A dirty dozen powerful interests slowing tax reform
A new U.S. PIRG report called Who Slows the Pace of Tax Reforms? profiles a dozen powerful corporations that have signed onto one or more letters from the PACE coalition, a group that stridently opposes international tax reform. The report shows how this “dirty dozen” benefits from lucrative federal contracts, yet do not pay their fair share of taxes and spend heavily to block tax reform. (Here is the release)
Highlights include these facts:
• The corporations profiled are twelve of the 100 largest publicly traded U.S. contractors and they received over $10 billion in government contracts in 2008 alone.
• The “dirty dozen” maintain over 440 subsidiaries in tax haven countries or financial privacy jurisdictions.
• The same dozen corporations spent a collective $37 million for 2008, over $100,000 a day, and over $33 million so far for 2009, on lobbying, while also spending over $6 million (in 2008) in campaign contributions from their political action committees to candidates and parties.
The report is by Nicole Tichon, our tax reform advocate, and Lisa Gilbert, our democracy advocate.
“The Foreign Account Tax Compliance Act of 2009 is a step in the right direction to reform a broken system where tax dodging individuals and corporations offload their burden on ordinary taxpayers.
“Holding foreign banks and corporations accountable for their clients can only help the process of ending bank secrecy. However, the bill can certainly be improved by giving the U.S. government even stronger enforcement mechanisms and by taking bold action against offshore shell companies.”
Today Senate Banking Committee Chairman Chris Dodd (D-CT) will introduce a bill to immediately freeze credit card interest rates, fees and finance charges on existing balances. The Credit Card Accountability, Responsibility, and Disclosure (CARD) Act enacted in May prevents arbitrary interest rate, fee and finance charge increases on a customer’s existing balance. Unfortunately, credit card companies have been jacking up rates in a last ditch effort to squeeze customers before all of the bill’s provisions can take effect.
Dodd's action follows passage last Thursday by the House Financial Services committee of legislation that would implement all remaining sections of the CARD Act on December 1, instead of next year. We support the strongest versions of both bills; we urge that the House bill's unfortunate loopholes in its new timetable that may allow some smaller predatory lenders to avoid the new deadline be eliminated from any final law.
Myth #1: The Wall Street bonus culture led to the financial crisis. There is absolutely no evidence to support this.
Well, that is certainly a contrarian view; we and others emphatically reject it. The prevailing view, which we subscribe to, is that Wall Street pay socializes risk and privatizes reward in a "heads I win, tails I also win, but you lose" game that played a critical role in the collapse; that pay and bonus structures are wrongly based on short-term rewards, not long-term performance; and that board compensation committees have violated their fiduciary duties to shareholders by rubber-stamping every executive's bonuses, at every firm, regardless of performance, as if they were all from Lake Wobegon, "where all the women are strong, all the men are good-looking, and all the children are above average." For some others' views, mostly since Goldman's record bonuses, the Fed incentives rules and the Obama pay czar's proposal were announced in the last few weeks, here's a start:
Fed chief Ben Bernanke: "Compensation practices at some banking organizations have led to misaligned incentives and excessive risk-taking, contributing to bank losses and financial instability." Fed's new pay and bonus proposal.
AFL-CIO blog quoting its pension and corporate governance expert Dan Pedrotty: "Feinberg has created a model for how corporations should address compensation. Rather than larding CEOs with cash, their compensation is tied now with restricted stocks. That is, if the company does well, so does the CEO. That’s called “incentive.”"
And as Americans for Financial Security points out, the notion that these are completely publicly-accountable firms already is false. Shareholders need greater rights, including a "say on pay:"
Corporate compensation policies that encourage short-term risk-taking at the expense of long-term corporate health and reward managers regardless of corporate performance have contributed to our current economic crisis. Shareholders should have the opportunity to vote for or against senior executive compensation packages in order to ensure managers have an interest in longterm growth and in helping build real economic prosperity. So-called shareholder “say on pay” is established practice in the United Kingdom, and currently is in place at 74 publicly traded corporations in the United States. “Say on pay” proposals were introduced at over 90 companies in 2008 and received an average support of over 40 percent, receiving majority support at 11 out of 74 annual meetings, as of Nov. 12, 2008. Say on pay legislation was introduced in the 110th Congress by President Osama when he was a Senator from Illinois. Now is the time for the 111th Congress to reconsider say on pay legislation and include it as part of needed reforms to encourage executive accountability.
Next bank fee under Congressional review: overdraft charges, aka the $39 latte!
While Congress has been considering the Consumer Financial Protection Agency, action on unfair overdraft fees has not slowed. Earlier this week, Senate Banking Committee Chairman Chris Dodd (D-CT) (his statement) and Senators and fellow committee members Jeff Merkley (D-OR), Sherrod Brown (D-OH), Chuck Schumer (D-NY) and Jack Reed (D-RI) introduced overdraft fee reform legislation (statement from PIRG and others). Also, Reps. Carolyn Maloney (D-NY) and Barney Frank (D-MA) introduced a new version of their overdraft reforms. Story from syndicated columnist Kathy Kristof. My most recent testimony to Congress, earlier this year. Since banks are allowed by their regulators (no CFPA yet!) to manipulate both the timing that consumer deposits are made available and the order that checks and debits are withdrawn, and have the technology to decline debits at point of sale that would cause an overdraft but no longer choose to use it, consumer groups believe that overdraft practices need stricter regulation. Among our key reforms: no one should be enrolled in so-called overdraft protection automatically, they should have to affirmatively say yes, or opt-in. Even the Federal Reserve has proposed a regulation to address the problem, but it does not go as far as either bill. Oh, the latte: $4 for the latte, plus a $35 average overdraft "protection" fee.
Industry: 1,537 lobbyists against financial reform against our 58 reformers
Update: It may be that out of a total of 1537 lobbyists registered, only 58 are consumer advocates, leaving a still astonishing 1,479 industry lobbyists, or a 25-1 ratio.
Bloomberg is reporting in a story Citigroup 34%-Taxpayer Ownership Doesn’t Preclude 46 Lobbyists by Jonathan Salant and Lizzie O'Leary that the banks have registered 1,537 lobbyists to oppose financial reform and consumer groups have just 58. When you are trying to preserve a financial system that failed to protect the public, and claiming that it wasn't your fault, you need to deploy a lot of suits out of plush K St. and Wall St. offices to make your claims. As the headline points out, taxpayers own one-third of Citibank. I can assure you, however, all 46 of their lobbyists are working against the interests of taxpayers and consumers. Our work is tough, against such a phalanx of opponents. I often say, as I did in this story, that, “We’re like Luke Skywalker and they’re like the empire.”
Groups seeking financial reform are holding a Showdown in Chicago from Oct 25-27 to coincide with the American Bankers Association conference. The website has info on logistics.
The same financial institutions that caused the economic crisis and took billions in taxpayer bailouts are back to earning incredible profits. Meanwhile, Americans face shrinking pensions, rising foreclosures and unemployment, state budget cuts, predatory lending, outrageous overdraft fees, and sky-high credit card interest rates.
Yes, dear reader, in Washington, you can even patent your tax avoidance strategies, preventing other taxpayers from benefiting from the law. Who knew? U.S. Tax and Budget Reform Advocate Nicole Tichon has joined a coalition urging passage of reform legislation from Reps. Rick Boucher (D-VA) and Bob Goodlatte (R-VA), H.R. 2584. Excerpt from the coalition letter to the hill is here:
Barriers to compliance caused by these patents may also cause some taxpayers to pay more tax than Congress intended and may cause other taxpayers to pay more tax than others similarly situated. This is simply unfair. Not to mention, tax strategy patents complicate the provision of tax advice by professionals and create a new burdensome level of compliance and cost, ultimately borne by taxpayers. Finally, as you know, issuance of a patent is no guarantee that the underlying strategy is valid under our tax code.
U.S. PIRG Takes on Another Front in the Fight Against Tax Abuses,
Joins Group in Sending Letter to Congress
WASHINGTON, Oct 20 – The U.S. Public Interest Research Group joined a coalition of consumer organizations, taxpayer rights groups and tax planners, including the American Institute of Certified Public Accountants, to send a letter in support of legislation banning patents on complex tax transactions and strategies used to avoid, reduce or defer taxes to the House Judiciary and Ways and Means Committees this Tuesday.
“Our government should not be in the business of rewarding tax lawyers who help clients dodge their taxes,” said Nicole Tichon, Tax and Budget Reform Advocate for U.S. PIRG. “There is no patent protection for finding new ways to steal cars, and there shouldn’t be protection for finding new ways to dodge taxes.”
The legislation, which currently has 27 co-sponsors, was passed in the House last year by a vote of 220 to 175 as part of larger patent reforms.
At the time of the letter’s writing, 82 tax strategy patents had been issued, with 133 pending.
“The on-going serious concerns associated with these types of patents pose a significant threat to taxpayers and their advisors, and we believe that quick legislative action to prohibit them is essential,” the organizations wrote in the letter, which was delivered to Congress today.
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Once again, one of the biggest collectors and sellers of confidential consumer information is paying a fine to the Federal Trade Commission for sloppy data handling. From the FTC release: "This failure left the door open to a data breach in 2008 that compromised the personal information of 13,750 people and put them at risk of identify theft." As powerful interests are wont to do (last week, it was Microsoft), ChoicePoint blamed someone else, a government customer, instead of taking full responsibility, as explained by Brian Krebs in the Washington Post, where he also notes that ChoicePoint flacks turned snippy over his characterization of the settlement. For those of you not keeping score, ChoicePoint was responsible in 2006 for one of the most embarrassing privacy debacles of the modern age: it agreed to a settlement for allegedly selling confidential consumer dossiers to identity thieves of no certain address, even after being notified of fraudulent activity by government agencies and even though the supposedly reputable businesses had disconnected phone numbers. For that mess, it paid $15 million, including restitution to victims; this fine of $275,000 seems like a parking ticket.
Congress is considering a variety of bills on data breaches and information security. Industry lobbyists are scurrying around the capitol demanding broad preemption over state authority to protect privacy and individual rights of action to recover damages as a condition of any new federal laws. Yet, without state data breach laws, we'd have never learned of the first ChoicePoint "breach."
On Thursday, the House Financial Services Committee completed action on an improved but still weak reform proposal, H.R. 3795, the Over-the-Counter Derivatives Markets Act of 2009. It then began heated debate on the discussion draft of HR 3126, the Consumer Financial Protection Agency Act. You can follow all the action here, where amendment language and votes that have occurred on both the derivatives bill and partially-completed CFPA bill are archived and where video links are provided for both the archived parts of the meeting and for the expected continuation of the debate Tuesday beginning at 2pm.
The derivatives bill purports to require these complex, murky instruments to be transparently traded on regulated exchanges. But, as we told the New York Times, the derivatives bill has “broad exceptions that swallow any rule it creates.” As law professor Michael Greenberger of the University of Maryland told Marketplace Radio, "Unfortunately, I think too many devilish hands worked on this, and the exemptions to the general regulatory requirement almost eat the exchange trading requirement away." The bill allows weaker, industry-controlled clearinghouses to handle much of the trading, including to determine whether certain transactions would "clear" on an exchange. As New York Times financial columnist Gretchen Morgenson said in her story Don’t Let Exceptions Kill the Rule:
"Gee, do you think the banks might be a tad hesitant to punt a very lucrative line of business onto less profitable exchanges? Do you think they might have an incentive to say that the most profitable swaps simply aren’t clearable?"
Here is a concurring statement from Heather Booth of the PIRG-backed Americans for Financial Reform.
That story in the New York Times also explains the preliminary action on the CFPA bill and an amendment, which was approved, that exempts "98% of the nation's banks" from direct authority of the CFPA. This was a disappointing vote that weakens the agency but three things should be noted:
Second, as the story explains, by number, it is 98% of banks that are exempted, but by total deposits, it is only about 20%.
Third, while these smaller banks and credit unions would remain under their own current regulators for examination purposes, those examinations would be for compliance with rules first prepared by the CFPA and the CFPA would retain authority to step in if those regulators were caught napping.
Debate begins on consumer agency, opposition fierce
The House Financial Services Committee began debate today over the Obama-backed Consumer Financial Protection Agency that is opposed by the U.S. Chamber of Commerce and major bank associations. Votes may occur as early as Thursday. Meanwhile, state attorneys general joined advocates around the country in supporting the bill's central reform-- making federal law a floor not ceiling of protection. In Illinois, Attorney General Lisa Madigan, who also met with president Obama Friday, held a news conference (her release and a WGN video) urging Rep. Melissa Bean (D-IL) to drop her gutting amendment that would retain the preemption regime currently in place. Madigan's letter to Bean. Also, Ohio Attorney General Richard Cordray joined Ohio PIRG (story) to urge his delegation to support stronger state laws. Iowa Attorney General Tom Miller also weighed in. The National Governors Association led by California Republican Arnold Schwarzenegger and New Jersey Democrat Jon Corzine also weighed in on behalf of the states.
The Sunlight Foundation has ranked FIRE (Finance, Insurance and Real Estate) campaign donations to members of the House Financial Services Committee. Leader of the "PAC" is Rep. Melissa Bean (D-IL), with $269,800 of FIRE donations in 2009 out of a total of $634,535. Bean is expected to offer the worst gutting amendment to the Consumer Financial Protection Agency Act. The Bean amendment - as it is widely understood although not yet circulated - would eviscerate the bill's reinstatement of the longstanding policy that federal law serve as a floor but state laws could go higher. Under Bean, we would roll back to the recent system of federal preemption of stronger state consumer laws. Somnolent federal regulators that ignored, or aided and abetted, the growth of unfair and abusive practices leading to the crisis, would stay in charge, if you call it that. As I told the AP a few days ago: "That's the system we have now. That's the system that failed." The picture above links to the full picture at Sunlight.
Just saw an incredible piece supporting the Consumer Financial Protection Agency by New York Times columnist Joe Nocera Have Banks No Shame?. It ran Saturday, in case you missed it.
"Whenever you talk to bankers or their lobbyists about the proposed agency, you hear some variation of what I’ve come to think of as the party line. It’s not that they’re against consumer protection, they say. (Heaven forbid!) [...] What’s more — and this is the part that is really unbelievable — they insist that bankers weren’t the cause of the financial crisis.[...]"
More after the jump.
"Who do you think was creating all those subprime mortgages that the brokers and originators were peddling? The banks, that’s who. I’ve had mortgage brokers tell me how bank salespeople put enormous pressure on them to ratchet up their sales of, say, option A.R.M., no-doc mortgages —mortgages the banks were offering, through the brokers — so they could make the loans and then bundle them to Wall Street for a hefty fee. Bankers were every bit as complicit in pushing mortgages on customers who lacked the means to pay them back. Even now, banks are engaged in practices that are, at best, dubious, and at worst deceptive. How about, for instance, those rapacious debit card overdraft fees?"
We were among reform advocates who joined President Obama and several victims of financial chicanery at the White House Friday for an event urging swift passage of the Consumer Financial Protection Agency Act. President Obama singled out the U.S. Chamber of Commerce for special scorn in a strongly worded speech (video and full transcript and also, a new White House reform page). Excerpt:
"In a financial system that's never been more complicated, it has never been more important to have a watchdog function like the one we've proposed. And yet, predictably, a lot of the banks and big financial firms don't like the idea of a consumer agency very much. In fact, the U.S. Chamber of Commerce is spending millions on an ad campaign to kill it. You might have seen some of these ads -- the ones that claim that local butchers and other small businesses somehow will be harmed by this agency. This is, of course, completely false --..."
The House Financial Services Committee begins markup votes this week on the CFPA and other elements of the financial reform package. A critical vote will be whether opponents of reform succeed in gutting the bill's provision restoring the rights of states to enact and enforce stronger consumer laws. At right, Treasury Secretary Tim Geithner works the crowd, which included several leading state Attorneys General, including Lisa Madigan of Illinois, Andrew Cuomo of New York, Roy Cooper of North Carolina and Martha Coakley of Massachusetts. Our previous blog.
Nice video interview A Heroine of "Capitalism" by Lois Romano of the Washington Post with professor Elizabeth Warren, Chair of the Congressional Oversight Panel. It's a play on Elizabeth's star turn in the new Michael Moore movie, "Capitalism: A Love Story." In the interview, Romano and Warren discuss the question: "Where did the TARP money go?" That's a darn good question that U.S. PIRG's Nicole Tichon is also trying to answer.
USA Today: Big banks seek to "maim," "murder," consumer agency
Great editorial How the banking lobby tries to undermine loan reform supporting the proposed Consumer Financial Protection Agency in Wednesday's USA Today. Excerpt: "One thing the industry doesn't have going for it are the facts." The proposed CFPA is a priority consumer reform for U.S. PIRG and other leading civil rights, labor, consumer and community organizations allied together as Americans for Financial Reform. A vote is expected next week in House Financial Services. Among the key issues: Whether we reinstate the states as laboratories of democracy and put state attorneys general back onto the corporate crime beat, or whether the banks and U.S. Chamber of Commerce succeed in gutting the bill's critical provision re-establishing federal laws as a floor not a ceiling of protection.
US Chamber claims corporate tax loophole "required" by treaties
In Washington, the Big Lie works. You make a claim that is so outrageous, no one will think you are making it up. In this case, the U.S. Chamber is claiming (The Hill) that unless we encourage offshore tax cheats by widening a loophole that encourages companies to set up a chair on the beach of a tax haven country and call it your headquarters, we will be in violation of our treaties and other trade agreements. Meanwhile, U.S. PIRG's tax reform advocate Nicole Tichon continues her efforts to get the special interest loophole that could cost taxpayers billions out of a spending bill (previous blog has details.) Only in Washington.
Senate considering massive loophole for offshore firms
In a letter today to a Senate Appropriations Subcommittee, U.S. PIRG called for elimination of a corporate tax loophole slipped into the language of the 2010 Senate’s Appropriations bill for Financial Services and General Government that would benefit companies that do business in the U.S. but set up a shell company outside the country to avoid taxes. From the letter from U.S. PIRG tax expert Nicole Tichon:
Inverted companies are those who base their operations in the U.S. and establish a nominal presence in a foreign country for the purposes of avoiding U.S. taxes. Laws to close these tax haven loopholes have garnered bipartisan support and produced common-sense directives. Dismantling them allows profitable companies to legally skip out on their taxes and shifts that tax burden to taxpayers and responsible businesses already facing tough times in this economy.
The letter continues:
When corporations first invert and then have the ability seek public contracts, taxpayers suffer a triple injury. First because the American companies at least nominally move overseas and transfer their tax burden to taxpayers. Secondly, taxpayer dollars would go overseas to pay public contracts paid to these reincorporated companies. And third, we lose when their American “subsidiaries” are able to strip their income down to a point where their U.S. tax is zero.
Her news release follows after the jump:
For Immediate Release Statement of Nicole Tichon
U.S. PIRG Tax & Budget Reform Advocate
U.S. Senate Must Remove Corporate Loophole from Appropriations Bill
WASHINGTON, Oct. 6 – If action is not taken immediately, a big corporate loophole will be slipped into the rules governing how and to whom U.S. government agencies contract out their work, the U.S. Public Interest Research Group (U.S. PIRG) discovered this week.
Each year, Congress must renew its commitment to prohibiting government agencies from awarding contracts to inverted corporations. (Inverted corporations are those that were once U.S.-based, that reincorporate in another country, but conduct very little substantial business in their new foreign base. For more information see U.S. PIRG’s Tax Shell Game.) This restriction began as part of the Homeland Security Act of 2002 and has been renewed by subsequent appropriations bills.
But this year, a loophole has been slipped into the language of the 2010 Senate’s Appropriations bill for Financial Services and General Government that would severely limit the scope of this law.
In Section 740 (d) of the 2010 bill, a sweeping exception is made to the current law, opening the door wide to inverted or “shell” corporations who do business in the U.S. but don’t pay U.S. taxes, costing taxpayers billions of dollars a year.
In reference to prohibitions against granting public contracts to inverted companies, the bill reads: “The prohibition… shall not apply to the extent that it is inconsistent with the United States obligations under an international agreement.”
“This bill undermines a bipartisan, commonsense law, undoing the good that’s been done,” explained Nicole Tichon, Tax and Budget Reform Advocate for U.S. PIRG. “The taxpayers, who’ve been carrying the financial rescue on their backs, will take on even more burden if this loophole becomes law.”
On Tuesday, Tichon and U.S. PIRG took immediate action, sending a letter to the Senate Appropriations Subcommittee on Financial Services and General Government leadership outlining its key concerns, which include the potential for any inverted company in a country with which the U.S. has any kind of “international agreement” to be exempt from the restriction on contracting with the U.S. government.
“Though ‘agreement’ is a nebulous term, it is presumed to mean the World Trade Organization’s Government Procurement Agreement, but could be interpreted as wide as Trade Agreements, Trade and Investment Agreements or even Tax Treaties,” Tichon’s letter reads.
“The original law does not provide for any preferential treatment of any particular country. The original law in no way impacts true foreign companies. Instead, it keeps contracts and tax dollars out of the hands of companies that have renounced their U.S. citizenship to avoid paying their fair share of taxes,” the letter continues. (Download the letter for full details.)
Tichon added, “The existing law provides for one of the few checks taxpayers have against blatant corporate greed and one of the few checks businesses that pay taxes have to help level the playing field.”
The bill has not yet been taken up on the floor of the U.S. Senate, but will be considered in the coming weeks.
###
U.S. PIRG, the federation of state Public Interest Research Groups,
is a non-profit, non-partisan public interest advocacy organization.
From a news release hot off the presses of the Consumer Federation of America:
Announced changes to overdraft programs at the nation’s largest banks will not protect American consumers from exorbitantly expensive short-term loans or extend federal consumer protections to the most expensive loans banks make. “None of the largest banks reduced their overdraft fees, which average $35 per overdraft, or dropped sustained overdraft fees tacked on if consumers cannot repay in just days,” noted Jean Ann Fox, director of financial services for Consumer Federation of America.
Brave New Films has a new Youtube video worth watching. From the promo:
Netting $2.5 billion in profits last year wasn't enough for WellPoint, the nation's largest insurance company. Now, WellPoint's affiliate, Anthem Blue Cross and Blue Shield, is suing the state of Maine for refusing to guarantee it a profit margin in the midst of a painful recession. As if Mainers didn't have enough to worry about just struggling to put food on the table, WellPoint is intent on forcing them to cough up 18.5% higher premiums on their insurance policies.
And if you cannot read the graphic, the video explains that its CEO Angela Braley makes nearly $10 million. I haven't checked, but I am sure that just a few years ago, its Maine affiliate Anthem Blue Cross/Blue Shield, was a non-profit that was then privatized to make it easier for Wellpoint to take the money and run.
Over at The Nation, publisher Katrina vanden Heuvel has posted an editorial The Fight For Financial Reforms promoting the Consumer Financial Protection Agency and other reforms. Also, Nation reporter Greg Kaufmann has a review of last week's CFPA hearing, called Do They Take Us for Schmucks? Meanwhile colleague Susan Weinstock of the Consumer Federation of America has a pro-CFPA op-ed in the Capitol Hill tabloid Roll Call: Public Demands Disclosure. But Roll Call also finds space for special-interest lobbyist Mike Oxley, former chair of the Financial Services Committee, to oppose the CFPA and a variety of other reforms. Most non-industry lobbyists would agree with me that Oxley actually opposed the core reforms in the most famous bill that bears his name, the Sarbanes-Oxley Corporate Reform Act, passed in the wake of the Enron debacle. Once former telecom giant WorldCom joined Enron on the breadline, however, both Oxley and former President Bush had no choice but to embrace it and seek its passage. Let's hope we don't have to have another economic collapse to get Oxley and others to recognize that yes, our financial system did collapse last year and, yes, the banks and the regulators both deserve blame (it wasn't some other guy) and that we need real reform. Instead, we have every K St lobbyist in town, from Oxley on down, looking for a contract to convince Congress that, no, the entire economy didn't collapse last year and even if they remember that it did, it certainly wasn't the banks' fault and let's not over-reach on the reforms. Only in Washington.
A drug maker is using free speech claims in an attempt to invalidate prohibitions on off-label marketing to doctors. Currently, doctors can prescribe a drug for anything, but firms cannot pitch untested, unapproved uses to them. The incentive to do so, however, is there because a drug for a rare disease, with a limited market, makes a lot more money if sold for other more common diseases. Experts believe that a bad outcome could invalidate the entire scheme of FDA drug safety regulation. From today's New York Times story Botox Maker’s Suit Cites Free Speech by Natasha Singer:
“This is the broadest attack on the constitutionality of F.D.A. restrictions on speech brought by an individual drug company. It’s a precedent-setting case,” said Jeffrey N. Gibbs, a lawyer in Washington who specializes in food and drug law. “They are seeking relief which would invalidate all of the F.D.A. regulations which restrict the promotion of drugs.”
The firm appears to think that courts will eventually send this case up to what has been called the Supreme Court, Inc., which it hopes will rule that its commercial speech rights outweigh the rights of the government to regulate safety in the marketplace. Of course, while this is a big lift, it is not a complete sucker bet, because this is the same Supreme Court that is ready to rule that corporations are people and can make direct corporate contributions to political campaigns. The New York Times continues with the firm's argument:
“Allowing physicians to use drugs off-label, but at the same time prohibiting drug companies from proactively sharing relevant and truthful information with physicians regarding the risks and benefits and techniques for off-label uses does not serve the public health or patient care,” Douglas S. Ingram, the executive vice president of Allergan, said in a phone call with analysts Friday.
But the story then points out:
Off-label marketing is prohibited partly because a nonapproved use of a drug often lacks the kind of safety and efficacy data required for an approved use of a drug. “If you could get a drug approved for one narrow use and then market it for everything else, there would be no incentive or motivation for a company to prepare data to ensure that it meets the standard for safety and efficacy,” said Marc J. Scheineson, a lawyer specializing in food and drug regulation at Alston & Bird in Washington.
We might as well go back to the days of unregulated patent medicines and elixirs, laced with alcohol, cocaine, opium and even heroin, marketed by quacks and peddlers and grocers-- with labels that say that they cure everything. From a history:
Daffy's Elixir Salutis for "colic and griping," Dr. Bateman's Pectoral Drops, and John Hooper's Female Pills were some of the first English patent medicines to arrive in North America with the first settlers. The medicines were sold by postmasters, goldsmiths, grocers, tailors and other local merchants. By the mid-19th century the manufacture of these products had become a major industry in America. Generally high in alcoholic content, the remedies were popular with people who found alcohol therapeutic. Many concoctions were fortified with morphine, opium, or cocaine. Sadly, some of these products were labeled for infants and children. Parents seeking relief for their babies from colic often gave these opiate remedies with fatal results. The remedies claimed to cure or prevent nearly every ailment known to man, including venereal diseases, tuberculosis, indigestion or dyspepsia, arthritis, baldness, and even cancer. "Female complaints" were often the target of such remedies, offering hope for women to find relief from monthly discomforts. Bust developers and manhood restorers were also promoted.
Another Wall Street banker bites the dust: BofA's Lewis
Bank of America CEO Ken Lewis, whose acquisition of failed investment bank Merrill Lynch plunged the firm deep into TARP and taxpayer wallets' to remain afloat, announced his resignation (New York Times) last night. The Merrill case may continue to trouble the firm, as New York Attorney General Andrew Cuomo and U.S. District Judge Jed Rakoff, now joined by Ohio Attorney General Richard Cordray, continue to question the apparent sweetheart settlement made between the SEC and BofA over whether the acquisition's costs were properly disclosed to shareholders.
Because Lewis and other would-be masters of the universe liked to be seen as Wall Street glitterati when they were on top, stories about their falls to earth will inevitably focus on high-dollar Wall Street deal-making. But, I encourage reporters and columnists to take a look at BofA as it looks to the average consumer:
Consumers see unfair credit card practices as accelerated by BofA's acquisition of the fee-frenzied MBNA brand, now-renamed FIA;
Consumers see massive overdraft burdens, as BofA was one of the first big banks that embraced income from OD fees in a big way, despite slight backtracking in the past few weeks;
Consumers see high ATM fees and surcharges;
And, consumers, especially consumers of color, see predatory mortgage lending, and that was allegedly happening well before BofA bought Countrywide.
Workers will remember perverse job incentives that forced them to sell these unfair products to unsuspecting consumers, just to make a living wage.
Only a strong Consumer Financial Protection Agency can guarantee that Bank of America and other big banks will be fair to consumers and workers and won't be bad for America.
Study: Taxpayer TARP money subsidizes biggest banks
A report released today by economist Dean Baker and the non-partisan Center for Economic and Policy Research finds that
"the government has essentially formalized the idea that major banks are “too big to fail” (TBTF)....In other words, the TBTF banks can borrow money at much lower rates than small banks whose cost of funds is determined based on their credit worthiness...."
“TBTF could amount to a substantial subsidy which should be a serious concern to policy makers,” Baker continued. “It implies nothing short of a redistribution of money from taxpayers to the very banks that were bailed out last year.”
Important Consumer agency hearing will likely focus on state laws
Chairman Barney Frank (D-MA) and his Financial Services committee hold their latest hearing (all witness testimony and live video link) on the Consumer Financial Protection Agency this morning. One of the key issues will be whether business-oriented conservative Democrats on the committee succeed in eviscerating the bill by winning an amendment to remove its provision restoring federal law as a floor not a ceiling, which would eliminate the last 10 years of aggressive preemption rulings by federal bank regulators and once again allow states to respond to problems quickly. As I told the Associated Press (via Albany Times-Union) yesterday: "That's the system we have now. That's the system that failed." As New York Bank Superintendent Richard Neiman (also a member of the Elizabeth Warren-led Congressional Oversight Panel on the TARP) said in a letter in today's Wall Street Journal:
national banks fueled the broader credit crisis through their origination, wholesale funding, investment, and securitization activities. But perhaps their most insidious contribution to the housing crisis involved dubious credit-card practices that drove many struggling consumers into unsustainable subprime mortgages for debt consolidation.
Neiman also pointed out that allowing the states to pass stronger laws doesn't mean they will, unless national standards turned out to be inadequate. We agree. And we like what White House press secretary Bob Gibbs said yesterday -- that Obama would consider a veto of the consumer agency bill if it isn't strong enough. Several of the witnesses today are members of the PIRG-backed Americans for Financial Reform.
Seventy-four law professors from across the country have sent Congressional leaders a joint letter urging enactment of a strong Consumer Financial Protection Agency that does not limit the efforts of state legislators and state attorneys general to protect their citizens. The effort was coordinated by Norm Silber of Hofstra and Jeff Sovern of St. Johns (Jeff's blog entry at Consumer Law and Policy blog.) The professors' news release. Here is their explanation of why the wrongheaded preemptive efforts of the current regulators should be reversed, as the Obama-backed proposal would accomplish:
In our view, whatever merit arguments in favor of preemption have are outweighed by the value of having states operate as laboratories, trying different approaches to lending problems, particularly in dealing with the relatively young problems of predatory lending. It is important that Congress not take a simplistic approach favoring only federal development of consumer protection laws in financial products and services; and that Congress not limit the role of the states to enforcement of state and federal law. State legislatures and courts need to be able to continue to develop consumer protection law. Many of the types of non-bank financial products that will be within the jurisdiction of the CFPA have been regulated up until now only by the states, and their good work should not be undermined. In addition, problems are much more likely to grow larger if they can be addressed only at the federal level and not also by states where they first appear.
In case you missed the hullabaloo this week, today's Washington Post story Firm Aggressively Campaigned for Device reprises the sordid ReGen story-- here's a summary for those who missed it: two former high FDA and hill staffers go to work for medical device firm, facilitate massive campaign contributions to former Senate boss Bob Menendez (D-NJ) and three of his NJ delegation colleagues, use influence and access lubricated by said donations to meet with former FDA chief Andy Eschenbach, who rolls over and approves apparently worthless and possibly side-effect-riddled knee repair device previously rejected three times by his expert scientists. Post story says FDA report finds "ReGen executives had unusual access to von Eschenbach and that approval came after he met several times with members of the New Jersey congressional delegation."
Well, I don't actually know how unusual it is. You could probably change the names and agencies and decisions and find similar stories every day in Washington. Campaign money is corrosive and the revolving door hits taxpayers and consumers more than it hits the suits marching through it on their way between lucrative lobbying and government posts. I actually find the most interesting part of the story to be this coda:
Von Eschenbach, who now helps companies navigate FDA regulation at a consulting firm created last year by his former FDA chief of staff, was traveling Friday and unable to respond to questions, his assistant said.
I wonder if his firm makes campaign contributions or has unusual access?
Bank reform weekly blotter-CFPA discussion draft out
If you work on financial reform, you had a busy week-- keeping up was like drinking from a fire hose.
First, we've been responding to media reports -- some have vastly over-stated and in some cases gotten wrong what House Financial Services Chairman Barney Frank (D-MA) said in a memo to committee members on the Consumer Financial Protection Agency. While we still face a fierce fight to win passage of this important reform, especially to preserve its reversal of the last 10-15 years of misguided preemption efforts by bank-friendly federal regulators, sometimes a memo is just a memo. Today, Chairman Frank released an actual discussion draft in legislative language. More on that later. Coalition statement on the memo.
Angry at the credit card companies for using the long implementation period before the new Credit Card Act takes full effect to gouge and punish their customers, Chairman Frank and JEC Chairwoman Carolyn Maloney (D-NY) yesterday introduced PIRG-backed legislation to fire up the law's remaining new protections this December 1st instead of waiting until next February (most of it) and next August (part of it). My release on behalf of both U.S. PIRG and Americans for Financial Reform.
More stuff after the jump.
As I've previously noted, this week Chase and BofA decided to dial down the intensity of their overdraft fee assault on their customers, in an effort to stave off important proposed legislation, now that Senate Banking Chairman Chris Dodd (D-CT) has joined Maloney as a champion. As Jeff Gelles of the Philly Inquirer notes, the failed bank Wachovia, now part of Wells Fargo, has piled on with some modest limits on the pillaging.
UPDATE Wednesday: The big banks Chase and Bank of America have responded to Dodd by announcing changes to their overdraft policies (Washington Post and New York Times). Obviously, the banks are hoping to block a law. Laws protect consumers better than press releases do, so we urge Senator Dodd to keep pushing for a law. A few quick notes--
A press release can be reversed, so we need a law to guarantee rights. Plus, there are over 6,000 other banks and credit unions-- most are also imposing unfair overdraft fees.
BofA says opt-in to overdraft "protection" for new customers only, just an opt-out for old-- that is unacceptable-- we need opt-in for all.
BofA says limit to 4 overdrafts/day-- that's not even close to what is needed as it is still imposing up to $140 fees/day (at $35/pop).
Chase says it will not re-order checks and debits to increase fee income, but will post them chronologically; that excellent step should have been matched by BofA but wasn't.
Original: Late last week, Senate Banking Chairman Chris Dodd (D-CT) announced that he planned to tackle unfair bank overdraft fees. It's a welcome move. We outlined the problem in testimony earlier this year in the House, where Rep. Carolyn Maloney (D-NY) has labored single-handedly on the issue, which pits big banks, small banks, and some credit unions against reform. Together, analysts predict that the industry will earn some $38 billion on the fees this year, which have grown dramatically on debit overdraft income, not bounced check income. The banks are truly addicted to fees.
Often, the bank knowingly allows small debit transactions that cause overdrafts.
Often, the bank changes the order of cleared checks and debits to maximize the number that cause overdrafts.
Sometimes, the bank imposes overdrafts on deposited, but "unavailable" funds, even for longterm customers.
As the Washington Post noted, House Chairman Barney Frank's (D-MA) view (shared by consumer advocates, including U.S. PIRG) is that establishing a Consumer Financial Protection Agency should be our first priority, beacuase it could regulate overdrafts (and other unfair practices) better than Congress could, but...
Frank said new [overdraft] rules clearly were necessary, but if Congress voted to create a new consumer protection agency, it could write the rules. If the banking industry succeeds in its opposition to the new agency, he said, he would favor a strong overdraft bill.
"Banks should understand that they can't have it both ways," Frank said. "If that should falter, then we will pass a tough overdraft bill."
Let's not give corporations even more Constitutional rights-- they are not people
Over more than a century of jurisprudence, the courts have unwisely granted more and more Constitutional rights to corporations (background). Usually these expanded rights come at the expense of the rights of natural people. And most of the time, corporations take on the rights, but reject any responsibilities. U.S. PIRG serves as a friend of the court (our amicus brief) in Citizens United vs. FEC, the case re-heard (transcript) in an extraordinary September oral argument last week by the Supreme Court and which, in the worst of all worlds, would lead to allowing unlimited direct corporate expenditures in campaigns. You've seen professional soccer players and NASCAR drivers covered in corporate logos -- do you want your Senators dressed that way, also? Do you want corporations dumping millions of dollars of profits -- maybe from failing to clean up pollution or predatory lending -- directly into elections and further diluting the impact of your own and your neighbor's smaller contributions? Find out more about our democracy campaigns and take action by writing a letter-to-the-editor.
"Bank customer service" should become the new Webster's definition of oxymoron. The business model has morphed from "what can we do to help you?" to "How can we hurt you today?" Well, Ann Minch got tired of Bank of America's responses to her legitimate complaints about having her credit card rate jacked, so she's gone Hollywood. She stars in a new self-produced Youtube video that's generating a lot of buzz on the net -- 96,000 views as of Monday, says Arthur Delaney over at Huffington Post. The effort should help point out the need for a Consumer Financial Protection Agency. A CFPA would boldly go where no bank regulator has gone before -- to the aid of the consumer. That's why all the banks, and even the shrill U.S. Chamber, are mounting deceptive, misleading lobby campaigns to kill the proposal. Chairman Barney Frank (D-MA) of the House Financial Services Committee has announced additional hearings and a markup schedule for the CFPA and other reform bills. My previous CFPA blog.
U.S. PIRG statement on first anniversary of financial meltdown
FOR IMMEDIATE RELEASE
U.S. PIRG: Congress Saved Wall Street, Time to Save the Rest of Us
Statement of U.S. PIRG Consumer Program Director Ed Mierzwinski on Anniversary of Financial Meltdown
“One year ago this week, after Lehman Brothers failed, the Bush administration and Congress began massive taxpayer-backed efforts to save Wall Street. Hundreds of billions of dollars later, taxpayers have saved Wall Street but Congress hasn’t changed Wall Street’s regulation or culture to prevent future meltdowns.
“Put simply, that means Congress hasn’t saved the rest of us.
“While Wall Street bankers still pay themselves massive bonuses even when they fail, and while consumers still face unfair financial practices, Congress has dithered under a withering lobbying campaign from the big banks who claim that it wasn’t their fault and that reform isn’t necessary. It’s time for Congress to reject business as usual and enact real financial reform, starting with passage of the Consumer Financial Protection Agency.”
- # # # # -
Judge rejects Merrill/BofA settlement as "contrivance"
U.S. District Judge Jed Rakoff today rejected Bank of America's $33 million settlement with the SEC over $3.6 billion in Merrill Lynch bonuses that were not disclosed to investors before the firms merged last December. According to the New York Times and Courthouse News Service and other sources, Rakoff said that BofA "materially lied" and that the settlement was "pointless," a "contrivance" and “does not comport with the most elementary notions of justice and morality.”"
Tuesday is "anniversary" of meltdown--Lehman collapse day
Update: This should be posted at Financialstability.gov soon, but the Wall Street Journal has a link to the latest regulatory reform report. Also, the NY Times has a great editorial urging financial reform now.
Original post: Tuesday marks the day last year that Lehman Brothers failed and was not bailed out. Following its failure, Treasury Secretary Paulson, Fed chairman Bernanke and Tim Geithner, then New York Fed head, huddled with the remaining Wall Street titans over long September weekends to bail out the rest of Wall Street. What about the rest of us?
Well, since then, while the massive taxpayer and Fed infusions of cash have apparently staunched the economy's bleeding although not re-started it, not much has changed to prevent another financial crisis. Wall Street bankers living under the taxpayer TARP continue to pay themselves massive bonuses while Congress dithers under a withering assault from the bank lobby that claims it wasn't their fault -- it was some other guys who did it.
On Monday, President Obama speaks on the urgent need for financial reform at historic Federal Hall, which happens to be on Wall Street. We'll see if Congress listens. We're expecting critical votes on the Consumer Financial Protection Agency and other reforms soon. Opposing the CFPA has the shrill attention of the entire business community, simply because it will work to reduce risk and to hold them accountable. The system we've had in place did not work. It needs to change.
"Here’s a novel thought. Instead of creating more regulations to try to prevent this kind of mess from recurring, why not figure out how to hold regulators accountable when they perform as poorly as they did in recent years?"
Unlike the current regulatory system, which has failed because it was too close to the banks themselves, the CFPA will be accountable both to the Congress and the taxpayer. It is time for Congress to stop playing games with taxpayer and consumer wallets and enact real reforms. We look forward to the President's speech.
Latest military contractor scandal is all over the news
Recently, the non-profit Project on Government Oversight (pogo.org) broke the story of the latest military contractor scandal-- the ArmorGroup (a Wackenhut subsidiary) scandal in Kabul involving grotesque hazing rituals for new embassy guards (warning -- the naked pool party photos available at POGO are graphic and X-rated). But as a recent POGO statement points out, the real issue is the weak response that the State Department has made to the recurring and continuing violations of the contract. The New York Times has a followup-- Company Kept Kabul Security Contract Despite Record:
In fact, the deficiencies became so severe that they threatened the security of the compound, the documents show, and State Department officials withheld payments to ArmorGroup as a way to compel it to comply with the terms of its agreement. On a few occasions, government officials warned the company that if it did not correct the most egregious problems it would lose the five-year, $189 million deal.
But the contract was renewed anyway.
In May, the President signed PIRG-backed legislation on weapons acquisition reforms. In 2008, additional PIRG-backed legislation was enacted to prevent military contractors from using offshore tax dodges to avoid paying Medicare and Social Security to their employees. Obviously, more needs to be done to hold these firms accountable to taxpayers.
U.S. Chamber has anti-consumer protection agency website
As I noted a few days ago, the U.S. Chamber has launched a multi-million dollar campaign against the proposed Consumer Financial Protection Agency. I took a quick look at its stuff. The website is Stop the CFPA. Its print ad claims that your local butcher will be the the primary regulatory target of the "government bureaucracy with sweeping authority."
Who knew? Your local butcher's activities are such a threat to an economy in ruins due to corporate malfeasance and regulator incompetence that President Obama has launched a campaign to wrap him in red tape?
This is simply a case of the U.S. Chamber raising money by running a classic misdirection con -- hoping people will worry about their butcher and forget about AIG, Wall Street titans and their million dollar payoffs for failing and then hiding under the taxpayer TARP, Angelo Mozilo and Countrywide, Bernie Madoff, greedy credit card companies pillaging the pockets of good customers, and the rest of the rubble of our economy.
Nice try, guys, but a non-starter. Gotta love their fact sheet lede, though: "The U.S. Chamber Supports Stronger Consumer Protection. The Consumer Financial Protection Agency (CFPA), however, is bad for consumers and bad for the economy."
We've joined Consumers Union and the National Consumer Law Center in a letter urging Chase to reconsider its punitive practice of more than doubling credit card minimum payments of some customers who borrowed money in good faith on their credit cards, and now have had the rules changed in the middle of the game. Consumers Union attorney Lauren Bowne's blog entry is here.
NYTimes: Front page story on debit card overdrafts
Reflecting continuing public interest in the growing bank dependency on overdraft charges, especially from debit transactions at point-of-sale, the New York Times has a front page story today by Andrew Martin and Ron Lieber-- Overspending on Debit Cards Is a Boon for Banks.
"Although regulators have warned of abuses since at least 2001, they have done little to curb the explosive growth of overdraft fees. But as a consumer outcry grows, the practice is under attack, and regulators plan to introduce new protections before year’s end. The proposals do not seek to ban overdraft fees altogether. Rather, regulators and lawmakers say they hope to curb abuses and make the fees more fair."
This previous blog links to my recent testimony in support of strong reform legislation proposed by U.S. Rep. Carolyn Maloney (D-NY). The regulator proposals are not up to the task, as you might expect.
Our allies at the Consumer Federation of America have released a survey (PDF) finding that the public strongly supports the proposed Consumer Financial Protection Agency. More after the jump:
A year after the Lehman Brothers bankruptcy froze credit markets and sent the stock market into a nosedive, consumers overwhelmingly want government action to increase consumer protections for financial products and services, according to a new national poll released today by the Consumer Federation of America (CFA). In a country where skepticism about the role of government is high, more than half of those polled (57 percent) support the creation of a new federal agency to protect consumers who purchase banking and other financial products and services. Those most adversely affected by many unfair and deceptive financial practices -- young adults under 35 years (70 percent), African-Americans (79 percent), Hispanic-Americans (70 percent), and low-income persons (69 percent) -- expressed the strongest support for a new consumer protection agency.
U.S. Chamber cares about your local butcher, right
The U.S. Chamber of Commerce has decided to claim your "local butcher" will be put out of business by the presumably ham-handed, mad-cow led proposed Consumer Financial Protection Agency. According to today's Wall Street Journal story by Brody Mullins, the Chamber has launched a two million dollar ad campaign against the agency. The Journal notes that "there won't be any mention of banks or Wall Street or insurance companies," just of your local butcher, whose apparent informal credit arrangements with customers will be the primary enforcement target of the latest mis-guided Washington bureaucracy.
Wait, aren't banks, Wall Street and insurance companies the guys whose greed butchered the economy? Sounds like the Chamber's putting together a hatchet job. You don't have to make this stuff up, it writes itself. Only in Washington.
"It has now become clear that abrogating sound state laws, particularly regarding consumer protection, created an opportunity for regulatory arbitrage that frankly resulted in a 'race-to-the-bottom' mentality," Bair wrote in the September issue of Financial Stability Review, a French central bank publication.
FTC: Robocallers could be fined $16,000 per illegal call
The FTC has announced a crackdown on those hideous robocallers, including the "your car warranty has expired" or "good news on your credit card debt, guys" scammers who cost consumers money, as well as time, by calling cell phone numbers as well as landlines, since consumers pay for incoming cell minutes. Also, Ssome people actually "push one" or call back and get roped into the scam. Don't do it.
The new requirement is part of amendments to the agency’s Telemarketing Sales Rule (TSR) that were announced a year ago. After September 1, sellers and telemarketers who transmit prerecorded messages to consumers who have not agreed in writing to accept such messages will face penalties of up to $16,000 per call. The rule amendments going into effect on September 1 do not prohibit calls that deliver purely “informational” recorded messages – those that notify recipients, for example, that their flight has been cancelled, an appliance they ordered will be delivered at a certain time, or that their child’s school opening is delayed. [...] After September 1, consumers who receive prerecorded telemarketing calls but have not agreed to get them should file a complaint with the Commission, either on the ftc.gov Web site or by calling 1-877-FTC-HELP.
Wired posts the hacker indictment in Hannaford/7-11/Heartland case
Wired Magazine has posted a copy of the 14 page indictment against hacker-turned-informant-who-still-kept-hacking Albert Gonzalez and his associates Hacker 1 and Hacker 2 for stealing 130 million credit and debit card numbers:
UNITED STATES OF AMERICA v. ALBERT GONZALEZ, a/k/a “segvec,” a/k/a “soupnazi,” a/k/a “j4guar17,” HACKER 1, and HACKER 2 [... both] living in or near Russia
The indictment describes the use of "malware" and "SQL injection attacks," in furtherance of a conspiracy involving computers in various states, the Ukraine, Latvia and the Netherlands to
"knowingly and with intent to defraud accessing computers in interstate commerce and exceeding authorized access to such computers, and by means of such conduct furthering the intended fraud and obtaining anything of value, namely credit and debit card numbers and corresponding Card Data..."
First parts of Credit CARD Act take effect Thursday
On Thursday, the first pieces of the Credit Card Accountability, Responsibility and Disclosure Act kick in. While the bulk of the law's prohibitions against unfair and deceitful trickery don't take effect until February, three important pieces start Thursday.
Banks must give 45-day notice of adverse changes of terms. Some pundits are claiming that the law has already failed, since most banks have switched from fixed rate cards to variable rate cards since passage of the law, just to avoid this provision. Actually, I disagree. Until just a few years ago, nearly every bank had switched to variable rate cards. In my view, the ones that recently switched back to very loudly advertised fixed rate cards were those that used the most exceptions to trick people out of the fixed rate card and into a penalty rate. So on balance, the advance warning of other changes offsets the lack of mostly bogus fixed rate "opportunities."
Creditors must inform consumers in the same notice of their right to cancel the credit card account before the increase or change goes into effect. If a consumer does so, the creditor is generally prohibited from applying the increase or change to the account.
Banks must mail statements 21 days in advance. This is another important change-- since banks routinely mailed statements late and claimed you were late if the due date was Sunday and it arrived on Monday.
Federal Reserve release explaining the new rules. Nationally-syndicated columnist Michelle Singletary of the Washington Post. The Toledo Blade.
Here is an excerpt from the statement of Nicole Tichon, U.S. PIRG Federal Tax and Budget Reform Analyst on a reported UBS Tax Case Settlement. In that case, the U.S. has demanded the identities of U.S. taxpayers who may be hiding money in offshore accounts at the Swiss bank UBS to avoid taxes.
When banks help to hide billions of dollars for tax dodgers, the rest of the taxpayers must ultimately pick up the tab. Regardless of the powerful and well-funded lobby against reforms, this case sends a clear message to Congress and the President that this issue will not go away on its own. Their goal should be to increase transparency, rather than having to battle this out on a case by case basis in the courts.
Although details are not available, Bloomberg News reports:
Tax lawyers said they expect UBS to disclose thousands of accounts. UBS, based in Zurich, agreed on Feb. 18 to pay $780 million to defer prosecution for aiding tax evasion and also gave data to the Internal Revenue Service on 250 clients. Since then, three UBS clients have pleaded guilty in the U.S. to hiding their bank assets from the IRS.
Nicole's full statement is after the jump:
Statement of Nicole Tichon, Federal Tax and Budget Reform Analyst for the US Public Interest Research Group on UBS Tax Case Settlement
“The settlement of the case between UBS and U.S regulators represents an initial step in bringing the issue of offshore tax secrecy to light. More importantly, it shows the need to address sham transactions, tax avoidance and tax evasion on a permanent basis. When banks help to hide billions of dollars for tax dodgers, the rest of the taxpayers must ultimately pick up the tab.
“Regardless of the powerful and well-funded lobby against reforms, this case sends a clear message to Congress and the President that this issue will not go away on its own. Their goal should be to increase transparency, rather than having to battle this out on a case by case basis in the courts.
“U.S. PIRG will continue to work for international tax reforms to end practices that hurt taxpayers, ship jobs overseas and support the culture of secrecy that contributed to the recent economic downturn. This investigation should embolden Congress to act and put other countries and banks on notice.”
# # #
U.S. PIRG, the federation of state Public Interest Research Groups, is a non-profit, non-partisan public interest advocacy organization. For more information on U.S. PIRG’s campaign to Close Corporate Tax Loopholes click here.
First American, the final payday lender to cease operations in Arkansas, closed its last store on July 31. [...] The formal end of payday lending in Arkansas occurs nine months after the Arkansas Supreme Court ruled that a 1999 payday lending industry drafted law violated the Arkansas Constitution, and 17 months after Arkansas Attorney General Dustin McDaniel initiated a decisive crackdown on the industry.
For more on the status of the nationwide fight against triple-digit payday lending that depletes wealth from communities, see the Consumer Federation of America's paydayloaninfo.org.
Senator Bernie Sanders unfiltered, on Wall Street pay
Senator Bernie Sanders (I-VT) has a new video project with Brave New Films. In the first episode of Senator Sanders Unfiltered, he goes after the Wall Street boys and their quest to get around pay limits established by Congress for TARP recipients. From Bernie:
At a time when our country is struggling with the most serious set of problems since the Great Depression, I'm extremely excited about using this dynamic new medium to give you my unfiltered views on the economy, health care, global warming and the environment, foreign policy and a hundred other critical issues.
Over at the American Banker (pd. subs. MAY be req'd) Maria Aspan reports some good news for consumers:
American Express Co. and Discover Financial Services are eliminating overlimit fees on consumer credit cards, in one of the first concrete examples of how a new law will restrict issuers' abilities to turn a profit.
Although I like Maria's story, I might have written that lede a little differently:
"American Express Co. and Discover Financial Services are eliminating overlimit fees on consumer credit cards, in one of the first concrete examples of how a new law will restrict issuers' abilities to gouge consumers unfairly, in this case by allowing them to go over their limit, collecting interest and charging a recurring OTL fee until their card is below the previous limit that the bank chose to ignore to collect a fee, plus interest."
Under the Credit CARD Act, signed by the President on May 22, banks would have to ask consumers if they want to opt-in to going over their limit and paying a fee, at point of sale. The alternative to asking is not to charge a fee. So some consumers will continue to be declined, and others will continue to be allowed to go over their limit, but won't be charged a fee, plus interest. For more on why this provision was included, see the testimony of credit card victim Wesley Wannamacher before the Senate Permanent Subcommittee on Investigations.
The story And You Thought a Prescription Was Private by Milt Freudenheim in today's New York Times will probably shock a lot of people. But the fact is, despite major improvements made by the American Recovery and Reinvestment Act (ARRA) of 2009 to the Health Insurance Portability and Accountability Act (HIPAA) of 1996, neither your prescription privacy nor your medical privacy more broadly are yet fully guaranteed. When the ARRA changes take full effect, you'll be better, but not fully, protected. The story explains how "de-identified" information can be "re-identified;" how hackers and voyeurs can gain access to your records, and also some of the "therapeutic" and other exceptions to supposed limits on marketing. It also explains important efforts by states to rein in drug marketing and protect privacy.
Original post: If the national banks had nothing to do with the mortgage meltdown, as they and their regulator (OCC) apologists say, why has one of the nation's most respected state attorneys general, Lisa Madigan of Illinois, sued one of the biggest national banks, Wells Fargo? She charges that Wells and its various subsidiaries
"illegally discriminated against African American and Latino homeowners by selling them high-cost subprime mortgage loans while white borrowers with similar incomes received lower cost loans. “As a result of its discriminatory and illegal mortgage lending practices, Wells Fargo transformed our cities’ predominantly African-American and Latino neighborhoods into ground zero for subprime lending,” said Madigan."
More from Professor Alan White over at Consumer Law and Policy blog.
...some of the world's biggest banks are peddling a new generation of dicey products to corporations, consumers, and investors.
. The story talks about "toxic investments" and "dangerous loans to borrowers who can't repay them," quoting our colleague Kathleen Keest of Center for Responsible Lending:
"In the past two years lawmakers in 15 states have capped interest rates on short-term loans or kicked out payday lenders altogether. The state of Ohio, for example, has imposed a 28% interest rate limit. But ...nationally chartered banks don't have to follow local rules. ... Cleveland-based Fifth Third, which has 400 branches in [Ohio] ... introduced its Early Access Loan, with an annual interest rate of 120%. "These banks are skirting state laws," says Kathleen Day of advocacy group Center for Responsible Lending."
NYT: New FTC consumer chief to take on Internet privacy
Update: I hadn't noticed, but reporter Stephanie Clifford had posted a great sidebar to the story discussed below, on her blog. Here it is: An Interview With David Vladeck of the F.T.C.: Excerpt:
"Q: I’m not sure “icky” is a legal term. A: I use that because our chief economist uses that term. I don’t. I talk about dignity."
Original post: For several years, U.S. PIRG and the Center for Digital Democracy have filed detailed petitions to the Federal Trade Commission explaining that certain emerging online advertising practices amount to behavioral tracking intended to result in consumer manipulation -- and that the practices could not be solved by "privacy disclosures." Now, as Stephanie Clifford of the New York Times reports, new FTC Director of Consumer Protection David Vladeck has Fresh Views at Agency Overseeing Online Ads:
Privacy policies have become useless, the commission’s standards for the cases it reviews are too narrow, and some online tracking is “Orwellian,” Mr. Vladeck said.
The story goes on to point out that a recent commission privacy case against Sears did not rely on an archaic and difficult to attain proof of harm standard:
Now, Mr. Vladeck indicated, the commission would begin considering not just whether companies caused monetary harm, but whether they violated consumers’ dignity. “There’s a huge dignity interest wrapped up in having somebody looking at your financial records when they have no business doing that,” he said.
While various highly-paid industry lawyers are quoted in the piece claiming that providing consumers with protection against manipulation will wreak havoc on the Internet economy, the FTC's efforts are based on both the FTC Act's prohibition on unfair and deceptive practices and on the Fair Information Practices, which prohibit secret databases, prohibit secondary use of information without informed consent, limit collection, require use specificity, etc.
At another level, though, when Vladeck talks about dignity, he is recognizing what two young lawyers, Samuel Warren and Louis Brandeis, postulated (after Cooley) in the Harvard Law Review over 100 years ago as the "right to be let alone." Later, as a Supreme Court Justice, Brandeis, in a famous dissent in what was I think the court's first electronic privacy case (Olmstead, wiretapping) later expanded that to say:
[privacy is] "the right to be let alone—the most comprehensive of rights and the right most valued by civilized men.”
Expect fierce pushback from industry lobbyists who will say this: "People selling stuff on the Internet need to be able to spy on and take advantage of our customers in order to manipulate them. We need secret tools that match their online behavior data points with their offline lives. Otherwise, we won't make money and the Internet will go away, the civilized world will come to an end and we will be living in caves." Only in Washington.
USA Today: Credit unions gouge members with overdraft fees
As she often does, Kathy Chu of USA Today has used facts to nail another major bank fee story. In Courtesy overdraft fees hit credit union customers, too she documents that the nation's biggest government-employee credit unions are gouging members (not customers, member-owners!) with costly overdraft fees. Some credit union spokespeople make some desperate quotes in the story, but you cannot defend "courtesy overdraft."
Credit unions are member-owned, but all too often follow the lead of the banks when it comes to opposing remedial legislation. On Capitol Hill, they are currently marching in lockstep with the banks in opposition to the Consumer Financial Protection Agency. Oh, their letters to the hill say they're for it, but go on to say "only under our own terms, of course" -- first exempt us, then gut the CFPA's powers and, finally preempt the states.
Chu does point out that some credit unions, such as massive Navy Federal, don't do it. But too many do. And while I will always tell consumers, "Bank at a credit union, not at a bank," what I told Kathy Chu about these government credit unions applies to a majority of credit unions--
"Government credit unions should serve as a model for what's right rather than a poster child for what's wrong."
Kathy's story has links to her previous stories, but here's a previous blog on her June story based on leaked industry memos describing how to make money gouging your customers with high, tricky overdraft fees.
SEC shows fangs, at last: says BofA deceived own shareholders, BofA to pay $33 million
Well, this speaks for itself. We like this, and look forward to more.
SEC RELEASE: The Securities and Exchange Commission today charged Bank of America Corporation for misleading investors about billions of dollars in bonuses that were being paid to Merrill Lynch & Co. executives at the time of its acquisition of the firm. Bank of America agreed to settle the SEC's charges and pay a penalty of $33 million.[...]
"Companies must give shareholders all material information about corporate transactions they are asked to approve," said Robert Khuzami, Director of the SEC's Division of Enforcement. "Failing to disclose that a struggling company will pay out billions of dollars in performance bonuses obviously violates that duty and warrants the significant financial penalty imposed by today's settlement."
David Rosenfeld, Associate Director of the SEC's New York Regional Office, said, "As Merrill was on the brink of bankruptcy and posting record losses, Bank of America agreed to allow Merrill to pay its executives billions of dollars in bonuses. Shareholders were not told about this agreement at the time they voted on the merger."
In a report released yesterday, New York Attorney General Andrew Cuomo released a report on Wall Street bonuses "No Rhyme or Reason: The 'Heads I Win, Tails You Lose' Bank Bonus Culture". Today, the House will vote on PIRG-backed executive pay reforms which are a good first step toward reining in taxpayer abuses, addressing the failures exposed by the financial crisis, and enhancing long-term shareowner value. PIRG's Wall Street bailout pages. Associated Press:
The House turns to the legislation one day after New York Attorney General Andrew Cuomo concluded in a report that the nation's biggest banks, including Bank of America Corp., Merrill Lynch & Co., JPMorgan Chase & Co. and Goldman Sachs Group Inc., awarded nearly 4,800 million-dollar-plus bonuses in 2008. Citigroup, which is now one-third owned by the government as a result of the bailout, gave 738 of its employees bonuses of at least $1 million, even after it lost $18.7 billion during the year, Cuomo's office said.
Cuomo report excerpt:
An analysis of the 2008 bonuses and earnings at the original nine TARP recipients illustrates the point. Two firms, Citigroup and Merrill Lynch suffered massive losses of more than $27 billion at each firm. Nevertheless, Citigroup paid out $5.33 billion in bonuses and Merrill paid $3.6 billion in bonuses. Together, they lost $54 billion, paid out nearly $9 billion in bonuses and then received TA~ bailouts totaling $55 billion.
For three other firms - Goldman Sachs, Morgan Stanley, and JP. Morgan Chase - 2008 bonus payments were substantially greater than the banks' net income. Goldman earned $2.3 billion, paid out $4.8 billion in bonuses, and received $10 billion in TARP funding. Morgan Stanley earned $1.7 billion, paid $4.475 billion in bonuses, and received $10 billion in TARP funding. JP. Morgan Chase earned $5.6 billion, paid $8.69 bil1ion in bonuses, and received $25 billion in TARP funding. Combined, these three firms earned $9.6 billion, paid bonuses of nearly $18 billion, and received TARP taxpayer funds worth $45 bil1ion.
Washington State Attorney General Rob McKenna (his release, ConsumerMan Herb Weisbaum's KOMO TV story) has filed a lawsuit (excerpt) against Rent-A-Center, the largest rent-to-own company in the nation. RAC is accused of abusive collection tactics.
Rental chain’s customers say collection practices include trying to break down a door, calling customers “ghetto trash”...“While companies certainly have the right to collect on outstanding debts, state law, along with the most basic standards of common courtesy, dictate how companies may collect on those debts,” said Attorney General Rob McKenna. “Attempting to kick doors down, calling the debtor’s friends and relatives, and scaring their children aren’t included in those basic standards.”
The charges are serious and eerily similar to those outlined in a major front page Wall Street Journal expose in 1993 by Alix Freedman, “Peddling Dreams: A Marketing Giant Uses Its Sales Prowess to Profit on Poverty." After that story hit, RAC hired a former U.S. Senator, Warren Rudman (R-NH) to do a "white paper" showing, as I recall, that rent to own is good, that the practices described were not representative of the company's policies and that the actions depicted were solely attributable to a few rogue store managers. Well, I didn't believe the Rudman report then and I don't believe it now. Not much has changed in rent to own except that, since 1993, the industry has increased its so-far unsuccessful efforts to preempt stronger state laws with a weak federal one (previous blog). Consumers should understand this: the predatory rent-to-own industry promises the dream of ownership, then takes it away with impossible contracts and unfair practices.
Especially in a bad economy, job seekers shouldn't be rejected because of errors on their credit reports or because they were victims of identity theft. We just did a press conference with Rep. Steve Cohen (D-TN) in support of his bill to ban the use of credit reports for employment, except in limited circumstances. Also participating were co-sponsor Luis Gutierrez (D-IL), Hilary Shelton of the NAACP, Audrey Wiggins of the Lawyers Committee for Civil Rights Under Law, Ruth Susswein of Consumer Action and Deidre Swesnik of the National Fair Housing Alliance. Many other consumer and civil rights groups, including the National Consumer Law Center, also support the bill. As I said (pdf of my full release):
Rep. Steve Cohen’s Equal Employment for All Act (HR 3149) is the right way to go. Let’s not deny jobs on factors that have nothing to do with potential work performance, especially when those factors could be mistaken and consumers face a nightmare on credit street trying to get the mistakes fixed.”
Full release after the jump.
U.S. PIRG Statement Supporting
“Equal Employment for All Act of 2009,” HR 3149, by Rep. Steve Cohen (D-TN)
By Edmund Mierzwinski, Consumer Program Director
News Conference, Wednesday, 29 July 2009
“PIRG’s “Mistakes Do Happen” reports on credit bureau errors have documented that one-quarter to one-third of credit bureau reports contain errors serious enough to deny credit or employment. Then, there’s the Kafkaesque complaint dispute process. And, many industry observers call our error findings conservative.
In my ongoing review of credit reporting practices since the 1970 Fair Credit Reporting Act I have yet to determine why Congress allowed credit reports to be used for employment purposes in the first place.
With so many mistakes in reports, and such a tough job market out there, it makes even less sense.
Rep. Steve Cohen’s Equal Employment for All Act is the right way to go. Let’s not deny jobs on factors that have nothing to do with potential work performance, especially when those factors could be mistaken and consumers face a nightmare on credit street trying to get the mistakes fixed.”
Barney Frank announces delay of consumer agency vote
Chairman Barney Frank (D-MA) of the House Financial Services Committee has announced that committee consideration of the Obama financial reform plan's centerpiece Consumer Financial Protection Agency will be delayed from next week until September. (The Hill newspaper; Wall Street Journal.) Previous blog-- big banks want "to kill" it. More from Huffington Post today on Elizabeth Warren's efforts to promote the needed agency.
... to believe that the financial industry is for any reform at all that affects their failed industry. The head of the Financial Services Roundtable, Steve Bartlett, in today's New York Times story Lobbies Adopt Tone of Accord With President:
“We have sort of a dual goal,” Mr. Bartlett said. “One is to support comprehensive reform, and the other is to kill the consumer financial protection commission.”
I've always thought that the guys running Goldman Sachs were really smart -- Clearly, I overestimated them. [...] Goldman, flush with cash and profits, is squabbling with the Treasury about how much it should pay taxpayers to buy back the stock-purchase warrants it gave the government as part of the TARP deal last fall.
Sloan goes on to say, it wasn't just the TARP money directly to Goldman, it was also the AIG TARP bailout pass-through to Goldman and making Goldman a bank holding company, thereby opening the Fed's taps, and, as Sloan goes on to say, Goldman was helped even more than that:
Rather, I'm talking about the way that U.S. and foreign governments -- in other words, taxpayers -- saved the world's financial system, saving Goldman in the process.
As for the vast sums of Federal Reserve-controlled money made available to Goldman and others when they became BHCs, we don't know how much, because as Sen. Bernie Sanders (I-VT) says in a column Gambling on Wall Street in today's Politico:
How do we know whether Goldman and others also received billions more from the Federal Reserve, with no strings attached, right after they paid back their TARP funds? We don’t. As a matter of fact, we don’t know the names of virtually any of the big banks that got more than $2.2 trillion in taxpayer assistance from the Fed, because Chairman Ben Bernanke won’t tell us. He’s more interested in protecting bankers than taxpayers. That is wrong. The Federal Reserve has got to understand that this money does not belong to it; the money belongs to the American people.
NYTimes consumer agency editorial: "Sharks Circle in Congress":
In today's New York Times, the editorial Sharks Circle in Congress warns that it isn't just the bank sharks opposing the bill that the president has to worry about.
But there are other sharks in the water. The administration must also fend off federal regulators, who far too often have placed the bankers’ interests first and consumer protection second and want to preserve the status quo.[...]Federal regulators did more than fail to protect consumers from predatory mortgages and usurious credit card rates. They also made the financial suffering worse by invalidating state fair-lending laws that might have shielded millions of people.
The editorial also gives a well-deserved shout-out to our colleague Travis Plunkett and the Consumer Federation of America. Previous blog with link to new Elizabeth Warren video supporting the agency.
In a major victory for aggrieved consumers, the arbitration mill known as the National Arbitration Forum has capitulated and settled with the Minnesota Attorney General. In a story first broken today by Business Week and reported also by the Associated Press and Minnesota Star Tribune, Minnesota Attorney General Lori Swanson has brought the arbitration mill known as the National Arbitration Forum to heel. According to her lawsuit last week, the firm had contracted with credit card companies, debt collectors and others in deceptive ways to abuse consumers, some of whom may not have even owed debts, according to previous studies. From Business Week:
After coming under increasing fire for bias towards major credit-card companies, the nation’s largest arbitration firm involved in adjudicating delinquent credit-card debt has agreed to pull out of the business, Minnesota Attorney General Lori Swanson disclosed on Sunday, July 19.
Our previous blog. Also, see this Public Citizen blog that links to its previous report and earlier reporting. The Star Tribune story goes on to say:
At a news conference this afternoon in St. Paul, Swanson said that National Arbitration Forum was owned by a New York hedge fund that also ran a debt collection agency and that the company was involved in more than 200,000 arbitration proceedings each year.
"The playing field is tilted against the consumer toward the company," Swanson said.
According to Swanson's office, the company's sales pitch to credit card companies included these lines: "The customer does not know what to expect from arbitration and is more wiling to pay. They ask you to explain what arbitration is, then basically hand you the money."
The settlement has implications for our efforts to enact the Consumer Financial Protection Agency bill-- that proposal would give the agency PIRG-backed authority to ban forced arbitration. It also would affect efforts to ban forced arbitration more directly, as the Arbitration Fairness Act (Senator Feingold (D-WI); Rep. Hank Johnson (D-GA) would do.
Elizabeth Warren's new Youtube video on consumer agency
Professor Elizabeth Warren, who first proposed the idea of the Consumer Financial Protection Agency, has made a new Youtube video on the need for the agency. Over at Business Week, she also has an oped explaining why Consumers Need a Credit Watchdog. We were both interviewed for a CNN story yesterday -- I haven't found the video but the story is available: New consumer protection agency meets resistance. Excerpt:
However, the proposed agency is running into some resistance from the financial services industry. According to one of the industry's top lobbyists, stopping the agency is "our No. 1 priority."
Well, "some resistance" is an understatement, as the industry is claiming the bill threatens our financial system. Wait, they've already destroyed that. Actually, it threatens their campaign-cash driven hegemony over our financial system that helped lead to the collapse. That's why passing the proposal into law is the top priority of U.S. PIRG, Elizabeth Warren and the 200-group strong Americans for Financial Reform. You can sign our action petition here.
Followup on Consumer Financial Protection Agency battle
Yesterday's two hearings on the Consumer Financial Protection Agency went well. Joined by several other witnesses who are also members of Americans for Financial Reform at a House Financial Services full committee hearing (previous blog links to event), we pushed back hard against the claims of industry witnesses the day before. My AFR colleagues were Travis Plunkett of CFA, Janet Murguía of National Council of La Raza, Nancy Zirkin of Leadership Conference on Civil Rights, and John Taylor of National Community Reinvestment Coalition (all testimony and video archive). In the afternoon, the FSC subcommittee on the Fed also held a hearing on the reform package, featuring AFR colleagues Lauren Saunders of the National Consumer Law Center and Jim Carr of the National Community Reinvestment Coalition, along with Professor Patricia McCoy of UConn Law School, one of the nation's leading experts on bank agency law. Brady Dennis of the Washington Post has a good recap of the week's events and the growing clash over the whether the world's biggest economic collapse since 1929 warrants real reform. Over at Business Week, Professor Elizabeth Warren, the CFPA's chief proponent, has an oped explaining why Consumers Need a Credit Watchdog.
Meanwhile, as Goldman has recorded a return to massive profitability and massive bonuses (LA Times) due to a TARP assist, WashPo biz columnist Steven Pearlstein has yet another trenchant analysis of Wall Street pay: "The real problem with Wall Street pay is that these firms simply make too much money relative to the economic value they create." In the good news department, the WSJ reports (pd. subs. may be req'd) that at another FSC hearing today on the reform package, the securities lobby known as SIFMA will back heightened fiduciary duty requirements on broker-dealers. It's an important investor protection reform also in the Obama package. After they testify, we'll comment on whether they really and truly back it. Our release on yesterday's hearing.
Bankers "attack" reform -- consumer agency hearings this week
We testify today at a hearing of the House Financial Services Committee on the Obama financial regulatory reform plan (my own testimony). Yesterday, a phalanx of bank lobbyists testified as well. Apparently, there wasn't enough room at the table, because bank lawyer-lobbyist Ollie Ireland is joining consumer and community advocates as yet another industry witness today. While the hearings are on the full Obama plan -- safety and soundness, derivatives reform, the Fed, investor protection, etc. -- the banks have aimed the full might of their campaign-cash fueled lobby against the plan centerpiece: establishing a PIRG-backed Consumer Financial Protection Agency. Chairman Barney Frank (D-MA) has announced a committee vote on the agency for the end of the month. My colleague Travis Plunkett of the Consumer Federation of America, who joins me today as a witness, represented consumer groups and Americans for Financial Reform Tuesday at a Senate Banking Committee hearing on the consumer agency. The Washington Post on banker opposition at yesterday's House hearing, the Politico on the fight over reform and Bob Herbert's column Chutzpah on Steroids in the New York Times. Excerpt from Herbert:
What is up with the banks and the rest of the financial industry? The people running this system remind me of gangsters who manage to walk out of the courthouse with a suspended sentence and can’t wait to get back to their nefarious activities.[...]Now the industry is fighting against creation of an agency that would protect taxpayers and ordinary consumers from a similarly devastating onslaught in the future. And at the same time they are scrambling to raise credit card interest rates and all manner of exploitive fees to build a brand new superstructure of questionable profits on the backs of the taxpayers who came to their rescue.
Oh, and the banks' defense? The Bart Simpson defense, of course: "I wasn't there. I didn't do it. You can't prove anything." We can only hope that the American people and Congress know better.
Every day, I get a new complaint or read a new story (Nancy Trejos in the Washington Post) about yet another credit card company practice designed to extract fees or larger payments from consumers, many of whom had never been late or over the limit to any creditor. Perhaps the most draconian is Chase raising its minimum payment for many customers from 2% to 5%, with no negotiation apparently allowed. (Eileen Ambrose reports on Chase in the Baltimore Sun.) Could Chase have done this gradually, in a stepped or tiered manner, over time? Sure. But they don't have to care, they're a bank. Some of these tactics may be justified by the souring economy, but how many are just plain unfair? How many are attempts to extend unfair practices until many are prohibited when the new credit card law takes effect next year? Over at his Red Tape Chronicles, MSNBC's Bob Sullivan has a long post with well over 1200 comments, some from people who say "why debt?" but many from outraged consumers. Columnist Henry Unger at the Atlanta Constitution has posts from his enraged readers. Over at the U.S. Senate, Chuck Schumer (D-NY) has asked the Fed to put a lid on rate increases (Hartford Courant).
In her story today, Banks' 'courtesy' loans at soaring rates irk consumers, Kathy Chu of USA Today uses leaked internal industry memos and consultant white papers to explain the way banks and credit unions have become addicted to overdraft fee revenue and how feeding their addiction requires deceiving their customers and manipulating their transactions to increase fee income. It's a great story with lots of detail, including this:
Scott Talbott, chief lobbyist for the Financial Services Roundtable, representing large banks, says it's "unfortunate that low- and moderate-income Americans find themselves (using) overdraft services more often."
Actually, Scott, what's truly unfortunate is that his big, Fortune 500 members can't seem to develop a business model that doesn't depend on tricking low-and-moderate income Americans and others into paying unfair fees.
"In rich countries, new sectors of society are succumbing to poverty and new forms of poverty are emerging. In poorer areas some groups enjoy a sort of “superdevelopment” of a wasteful and consumerist kind which forms an unacceptable contrast with the ongoing situations of dehumanizing deprivation."
Importantly, the Pope criticizes patent policies that benefit the powerful prescription drug industry at the expense of affordable health care:
On the part of rich countries there is excessive zeal for protecting knowledge through an unduly rigid assertion of the right to intellectual property, especially in the field of health care.
As noted in my previous blog entry, the US DOJ will be investigating competition in the drug industry, expanding efforts long underway by the new US FTC chairman Jon Leibowitz, who began cracking down on "pay-to-delay" generics deals as a commissioner. On Capitol Hill, big PHhRMA, comprised of prescription drug companies long opposed to any competition or safety regulation that they don't approve of, has been joined in recent years by a new player. The emerging biotechnology superpower known as BIO -- whose members develop drugs through gene manipulation and cloning, although it is hard to find that simple explanation on their website -- is seeking extraordinary patent protection expansion as a part of the health care reform debate. Washington Post story on the Encyclical Letter: Pope Criticizes World Economic System, Urges Social Responsibility
As first reported by Amol Sharma of the Wall Street Journal (pd. sub. may be req'd), the US Department of Justice is investigating AT&T and Verizon -- the not-so-Baby Bells, now known as "telcos" -- as well as airline alliances, the drug industry's "pay-to-delay-generics" deals and Google. Over at Public Knowledge, Harold Feld has an excellent blog explaining the welcome implications of the new leadership at DOJ antitrust re-examining and updating some tired old economic "orthodoxy" that served big firms well, but competition and the public interest, not so much. From Harold's blog, referring to the telco investigation:
The concept of network effect not even formally defined until 1985 [...] has increasingly shaped economic study as networks have become ubiquitous and the power of network effects and switching costs to lock in customers and enhance market power have increased exponentially. [...] Empirical evidence all points to the ability to raise prices and shut out competitors with market share significantly lower than that considered highly concentrated by HHI [a measure of market power developed before 1985 and heavily relied on by DOJ] standards. But whereas the previous generation dismissed such contradictions with approved University of Chicago orthodoxy with the same vigor as the Catholic Church suppressing Copernicus in favor of Ptolemy, the new generation applies a different framework.
In an update, Harold links to a video appearance on CNBC discussing the telco competition issue.
"Harry and Louise" to oppose consumer financial protection agency?
Back when the Clintons proposed health care reform in 1993, the health insurance industry helped crush it with a PR campaign based on a massive TV ad campaign featuring a special-interest oriented actor-couple attempting to pass as average consumers and whining about the government. Unfortunately, because the industry had so much money, they did pass as average consumers. The ploy worked in killing the health care plan. Now, after several days of reading whining comments from bank lobbyists about the proposed new Consumer Financial Protection Agency, it appears that the banks -- another industry that has failed us but still has a lot of money, that money buoyed by its taxpayer contributions from the TARP -- is thinking about bringing back Harry and Louise to kill the proposed Consumer Financial Protection Agency. First, here's a typical whining comment, this one from Scott Talbott of the Financial Services Roundtable (Washington Post):
"If you argue against the agency, then you could be incorrectly painted as arguing against consumer protection," said Scott Talbot, senior vice president of government affairs at the Financial Services Roundtable.
Financial industry and other business groups are considering running "Harry and Louise"-style ads to sway public opinion against the Obama administration's proposed Consumer Financial Products Agency. The original Harry and Louise television spot, financed by the insurance industry, helped defeat the Clinton health plan in the early 1990s. In the commercial, a middle-class married couple laments they are worse off under the new health-care regime, describing it as a bureaucratic nightmare.
If I had time, I'd write a script, but you've heard it all before. But don't be fooled. The banks like the current system that has failed us and will be doing all they can to maintain it. Expect nothing less than a full-scale assault on the Obama plan over the next few months.
Administration releases draft consumer financial protection agency bill
UPDATE: Excerpt from CQ Midday Update: Despite industry objections, the proposal to create the agency – in one form or another – will almost certainly make its way into the final overhaul bill in both chambers. Barney Frank , D-Mass., and Sen. Christopher J. Dodd ., D-Conn., the chairmen of the banking committees in the House and Senate, have both announced their support for the idea. “It’s going to happen,” Frank said last week. “You all keep writing about it like this is some kind of issue. It’s not. It’s going to happen.”
As reported by the Associated Press and the LA Times, we will be participating in a campaign that SEIU is launching today to help whistle-blower workers protest their incentive-based participation in programs designed to put consumers into the worst accounts, extra accounts and over-priced loans and mortgages. From Daniel Wagner's AP story:
"One of the core parts of the economic collapse is a business model that encourages too much risk or short-term profit over long-term stability," said Stephen Lerner, who runs the financial reform project for the Service Employees International Union, which is coordinating the effort. Lerner said employees under pressure to sell high-fee products ended up targeting vulnerable populations, including students and the elderly.
Gabby Ornelas, a former teller at the giant Bank of America Corp., remembers the training sessions. And she remembers her marching orders: "Sell, sell, sell." Ornelas was instructed to use her Spanish language skills and Latina heritage to sign up customers for as many kinds of banking services as possible, she said -- services that led to lucrative fees for the bank and financial entanglement for many customers. [...] Ornelas and three other former BofA tellers, all Latina women, said they and their co-workers were repeatedly instructed to seek potential new Spanish-speaking customers outside the bank. Some were instructed to go to embassies where recent emigres often wait in queue for visa and passport services.
That story goes on to extensively quote our colleague Jean Ann Fox of the Consumer Federation of America on Bank of America's overwhelming reliance on overdraft fees supercharged by its practice of changing the order of deposited checks and debits so more items bounce:
Although BofA denies wrongdoing, it recently paid $35 million to settle a class-action suit in California that alleged it deliberately ranked customer debits by order of size rather than by the time of day they occurred in order to maximize overdraft charges. [...] "Bank of America has moved to the top of the charts for fees being charged to consumers by big banks," said Jean Ann Fox, director of financial services for the Consumer Federation of America.
Consumer financial protection agency fight heats up
We expect to see legislative language from the Treasury Department implementing President Obama's proposal for a Consumer Financial Protection Agency (CFPA) sent to the hill, probably Monday. Following Wednesday's House Financial Services hearing on the proposed CFPA (watch video, download testimony), the fight is just getting started. Industry groups have staked out their position: they strongly oppose an agency to protect consumers. They like the current system. But that system failed, the last I checked. But the bankers like it because they dominate its captured regulators. As the American Bankers Association's Ed Yingling testified as he sat right next to me: "We believe that a separate consumer regulator should not be enacted…." Further, the U.S. Chamber of Commerce will oppose a standalone agency "that cannibalizes regulatory expertise, adding yet another regulatory layer." (AP) The Chamber has also launched a $100 million campaign against “mounting government regulations:” (National Journal). Even the Wall Street lobby group (Securities Industry and Financial Markets Association-SIFMA) whose members’ excesses and greed exacerbated the collapse has a new campaign on ‘Populist Overreaction’ (Bloomberg).
The New York Times, in its editorial today On the Road to Regulation, points out that a key test of the new CFPA legislation will be whether it gives consumers the right to enforce the banking laws, too.
"Lawmakers will also have to ensure that the administration’s very good idea (link to previous editorial) for a consumer financial-products safety commission translates into a truly robust agency. One sign that is happening would be for the law to include a right for consumers to sue firms that violate certain doctrines established by the new agency."
We strongly agree. We can never be sure that any federal agency, no matter how well-intentioned or provisioned, will be able to adequately police the marketplace. We do expect that the language implementing the new agency will clearly reinstate state authority to enact and enforce stronger laws, returning federal law to a floor of protection, not a ceiling. That's a critical reform.
After the jump, I have a lot more commentary plus links to news stories on what will be a critical reform battle between the banking lobby that failed our economy and the people and groups trying to ensure that it won't happen again.
That Times editorial On the Road to Regulation goes on to critique other parts of the Obama reform proposal, including its failure to democratize the Fed. Our coalition, Americans for Financial Reform, has made similar critiques. We look forward to working with the White House and the Congress to broaden and strengthen the proposals. We expect that the financial industry, whose excesses and greed led to the world's biggest economic collapse since 1929, will use its network of political connections and continued massive campaign contributions to oppose sensible improvements to and even attempt to weaken the Obama plan. As we told Business Week for their aptly titled story this weekend Financial Regulation: Industry Objections Increasing--Obama's plan for financial reform has sparked a growing chorus of protest from banks, hedge funds, and other interests, part of the industry's strategy is to "blame it on the other guy—they're hoping to water down reform, deflect criticism of their industry." Another way to look at what they are doing is this: invoking the Bart Simpson (video) defense: "I didn't do it, no one saw me do it, there's no way you can prove anything! Of course, the banks did do it, everyone saw them do it, and we can prove it." But, on Capitol Hill, "blame the other guy" works well to confuse and delay needed reforms.
In sometimes-testy exchanges, [Professor Elizabeth] Warren fought off suggestions by several Republican lawmakers that a new entity isn't needed, just new powers for existing regulators. "Congressman, that sounds like a good plan but that's what we have been doing for the last 70 years, and it hasn't worked very well," Warren responded.
Financial services companies are coming up with cash nobody knew they had to fight the proposal, which would put hidden credit card fees on a par with faulty bike helmets and flammable pajamas.
Denial, noun: An unconscious defense mechanism characterized by refusal to acknowledge painful realities, thoughts or feelings. The banking industry wasted no time declaring its opposition to President Barack Obama's recent proposal for a regulatory agency that would protect consumers from rapacious lending practices.
U.S. banks are fighting the Obama administration plan to create a consumer agency for financial services as they seek to protect fees, such as credit-card penalties that have almost doubled to $19 billion in five years.
Rep. Scott Garrett (R-N.J.) called the proposal an example of an "Orwellian, heavy-handed, government-knows-best mentality," and [Rep. Jeb] Hensarling [R-TX] said the new regulators would rule as "un-elected philosopher kings" over the financial services industry. Edward L. Yingling, president of the American Bankers Assn., also opposed the plan.
The chairman of the House Financial Services Committee, Barney Frank, scoffed yesterday at assertions that a new consumer protection agency would morph into “some out-of-control entity. There is no pattern of overregulation I can see in the consumer area, and I don’t see one here,’’
More on that Wall Street lobby group (Securities Industry and Financial Markets Association-SIFMA) whose members’ excesses and greed exacerbated the collapse and their new campaign on ‘Populist Overreaction’ (Bloomberg):
“Wall Street’s largest trade group has started a campaign to counter the “populist” backlash against bankers, enlisting two former aides to Treasury Secretary Henry Paulson to spearhead the effort.”
The best part of the plan is the creation of a Consumer Financial Protection Agency that would limit or forbid many of the worst bank practices still allowed under law. That includes excessive and surprise overdraft fees and outrageous credit card interest rates.
Excellent online op-ed The Case for a Consumer Protection Agency explaining the new agency in the Washington Post from our coalition colleague Ellen Harnick of the Center for Responsible Lending:
Over the past decade, federal bank regulators looked the other way as responsible loans were crowded out of the market by aggressively marketed financial products carrying hidden costs and fees. Tricky products, whose most “innovative” feature was their ability to obscure their true cost, led a race to the bottom that stifled innovation of any benefit to consumers. The aggressive marketing of these products caused an enormous loss of wealth across the middle class and sparked the current economic crisis.
Meanwhile, today's Washington Post story The Bite of Bank Fees by Nancy Trejos and Jonathan Starkey features another episode of the popular drama: "What are the banks smoking?" The story first says:
Bank of America this year raised the maximum number of times customers can get hit with overdraft fees from five a day to 10. On top of that, it began charging a one-time fee of $35 if the account remains in the negative for more than five days. The bank also raised the monthly fee on My Access checking accounts to $8.95 from $5.95.
Then, Bank of America flack Anne Pace has this response:
She added that in some cases, the bank changes have favored consumers. For instance, she said, the bank reduced the overdraft fee to $10 an item if overdrafts in a day total $5 or less.
Well, that's putting lipstick on a pig! Raising possible overdraft fee income from $175 to $350 dollars a day and saying consumers benefit. Orwell rolls over. Expect the new agency to strictly regulate overdraft fees, especially on debit transactions at point-of-sale.
Finally, this Huffington Post blog reports on an excellent exchange of views between Rep. Donald Manzullo (R-IL) and me, and fellow witnesses Elizabeth Warren and Ellen Seidman, during Wednesday's hearing. I think most Congressional witnesses would join me in saying that we enjoy engaging with the members. It's a lot more interesting than when a member uses most of his or her 5 minutes in a long statement with no real question involved.
Florida governor vetoes legislative giveaway to big insurance cos.
Kudos to Florida's Republican governor Charlie Crist who, unlike his legislature, stood up to the powerful insurance lobby and just vetoed an outrageous legislative giveaway to the biggest property insurance companies. Here is Florida PIRG legislative advocate Brad Ashwell's statement praising the veto. (Previous blog has link to Brad's op-ed explaining the issue.) Florida Sun-Sentinel:
Although the legislation (HB 1171) was called the "consumer choice" bill, it actually would have allowed about 40 of the largest property insurers to start charging virtually any price they want for policies with hurricane coverage, and to bypass regulations the state imposes on other companies.
Banks make money when "borrowers aren't made clearly aware"
Thanks to Maria Lewytzkyj and her Examiner.com blog entry Economic Crisis 2009 for some coverage of the Consumer Financial Product Safety Commission you know I mean-- Consumer Financial Protection Agency -- the new name. She quotes Peter Eavis of the Wall Street Journal Heard on the Street column (pd. subs. may be req'd.):
[that bank opponents are gearing up against the CFPA because] many banks earn “fat profit margins from products where borrowers aren’t made clearly aware of a loan’s potential costs. And some bank marketing is designed to attract borrowers likely to pay high fees for being behind on payments or over-limit.” He also suggests that banks will fight against the oversight and anything that will put them at a disadvantage to large foreign financial companies.
We, of course, agree that banks can and do knowingly take advantage of their customers in this way. That's why we support the CFPA. The House Financial Services Committee has released the witness list for tomorrow's CFPA hearing. We are on the second panel.
President Obama ready to fight for consumer financial agency
Over at the White House blog, you can watch a video of President Obama talking about why he intends to fight for passage of the Consumer Financial Protection Agency. The video was filmed during his regular Saturday radio address. The President challenged the special interest opponents of reform to a fair debate (AP via Yahoo):
"I welcome a debate about how we can make sure our regulations work for businesses and consumers," Obama said. "But what I will not accept — what I will vigorously oppose — are those who do not argue in good faith." By that, Obama said, he meant those who defend the status quo at any cost. He didn't name any people or organizations, but said special interests are already mobilizing to fight change. He called that typical Washington. "These are the interests that have benefited from a system which allowed ordinary Americans to be exploited," Obama said. The president said he would stand up for his plans, saying: "While I'm not spoiling for a fight, I'm ready for one. The most important thing we can do to put this era of irresponsibility in the past is to take responsibility now."
We're with the President on this fight, and we know that it will be a big one. That's why we are founding members of the new coalition Americans for Financial Reform and that's why we will testify Wednesday in strong support of the new agency. President Obama:
"These interests argue against reform even as millions of people are facing the consequences of this crisis in their own lives. These interests defend business-as-usual even though we know that it was business-as-usual that allowed this crisis to take place."
We're with the President: No more business as usual in DC. Full transcript. Oh, and we're happy to name names of the special interest opponents of reform: Let's start with the American Bankers Association, the Financial Services Roundtable, the U.S. Chamber of Commerce and the Independent Community Bankers of America. The last may be with us on some regulatory issues where they diverge from the big banks, but we'd be shocked if they are not marching in lockstep with the ABA, as they always have, against strong consumer protection reforms.
Obama team to announce financial reforms Wednesday
The administration, in testimony before the House and Senate by Treasury Secretary Tim Geithner and perhaps a statement by President Obama, will announce the next phase of Wall Street reforms Wednesday. Among other actions, we expect that the administration will embrace a strong Financial Product Safety Commission to regulate all consumer financial products, but the devil is in the details.
Some interesting traffic on the announcement: Over at his blog, The Baseline Scenario, MIT professor Simon Johnson has a piece Today’s Foundation, Tomorrow’s Crisis: The Geithner-Summers Proposals ripping yesterday's Washington Post oped floating the framework for Wednesday's proposals. The oped, A New Financial Foundation , was written by NEC Chair Larry Summers and Geithner. Meanwhile, in his Newsweek story The Insurgents: The Secret Battle To Save Capitalism reporter Michael Hirsh describes efforts by Sens. Maria Cantwell (D-WA), Bernie Sanders (I-VT) and other Senators -- joined by Nobelists Paul Krugman and Joe Stiglitz -- to put greater pressure on the President and his team to do the right thing. The Senators are concerned that the president's team leaders -- Geithner, Summers and Gary Gensler -- had all been part of the deregulatory efforts of the 90s that led to today's crisis.
...regulators and industry representatives have quietly started to make the case that a new agency would be even less effective at protecting consumers and that strengthening the role of the existing agencies is a better approach.
Yes, dear readers, this is the way Washington works. The people and institutions who created the biggest mess ever always say "Yes, it was a problem, but the bad apples are gone, we are the only ones who can clean it up."
You see, actually, consumers don't need their own regulator to protect them, we have the market; banks don't need pay caps; risk doesn't need to be controlled; customized and innovative products shouldn't be under the thumb of the regulators; we don't all need skin in the game; it was the government's fault, not ours; etc., etc.
We'll need the American people's continued vigilance to help us keep this nonsense at a low hum. Previous blog: Dean of financial columnists, Jane Bryant Quinn, on the Financial Product Safety Commission.
Mattel-Fisher Price paying $2.3 million lead paint fine
Faced with the smoking gun of an inventory of 2 million Sarge, Barbie and other imported toys with their brands on them -- all in violation of a 30 year old federal lead paint ban -- Mattel and its subsidiary Fisher Price have agreed to a $2.3 million settlement with the CPSC that they broke the law. But the companies continue to refuse to admit that finding 2 million toys -- produced in several lots and a variety of types -- constitutes a "knowing" violation. It's the third highest settlement by the CPSC ever and a good start for the post-Nord era.
Arizona Star Investigation: Arizona fails to protect nursing home residents
The Arizona Star has the latest of a series of excellent watchdog, government and newspaper exposes describing the ongoing and longstanding failure of nursing homes to treat the most frail senior citizens like human beings. The story Arizona fails to protect nursing home residents details horrific conditions in many homes, which it attributes primarily to lax state and local enforcement and to the use of forced arbitration clauses (also see the Arbitration Fairness Now website) to prevent litigation against the firms. Other stories have also pointed out that massive multi-state nursing home behemoths use a web of shell corporations to make it harder to hold owners accountable.
The new credit card law signed Friday in the Rose Garden by the President includes some hidden gems. I understand Sen. Carl Levin (D-MI), chairman of the Permanent Subcommittee on Investigations, deserves credit for Section 205 of the law, which brings freecreditreport.com under clear FTC rulemaking authority. The provision will require, in nine months, that any radio or TV ad for this over-priced subscription credit monitoring product or similar product will have to include the following words: "This is not the free credit report provided for by Federal law."
Under the Bush administration FTC, Experian paid some nickels and dimes in civil penalties for deceptively marketing freecreditreport.com (previous blog), but a poorly written consent decree allowed it to continue to extract millions of dollars from the pockets of hardworking American consumers who thought they were getting the free credit report provided by law, which is available from each of three bureaus at the government-mandated site annualcreditreport.com. Instead, freecreditreport.com used the threat of IDENTITY THEFT! or a LOW CREDIT SCORE! to seduce consumers into signing up for an over-priced credit monitoring service with a very shabby short-term opt-out-- if you didn't cancel in a week or ten days, you found out you'd signed up for a $12-15/month product you didn't need. The FTC rulemaking on this must strive to limit the deceptive use of the word "free" in circumstances other than the marketing of credit reports. More on free reports and also Senator Levin after the jump.
Consumers in several states are also entitled to a separate, second additional annual free credit report under state law, by calling each of the three bureaus (Experian, Trans Union and Equifax) directly. Those states are Colorado, Georgia, Massachusetts, Maryland, Maine, New Jersey and Vermont. Here is a good FTC page explaining your free credit report rights, and for those who don't like putting personal data on the Internet, explaining how to get reports under federal law by mail or phone.
The bureaus hate the state laws, so you'll have to listen carefully to their voicemail pick lists to find out how to order your free reports if you live in one of those free report states. Be persistent and complain to your state Attorney General if you think that it is warranted.
Senator Levin also deserves credit for his early hearings featuring consumer victims. Those hearings helped tell the story of unfair credit card company practices. Who could forget the testimony of Wesley Wannemacher, who went just $100 over a $3000 limit, paid Chase Bank that full principal back plus over $3000 more in interest and fees, and still owed Chase $4000 more? (Previous blog.)
A lot of the reporting this week has picked up on industry threats to raise fees and interest on "good" customers and convenience users. Some of that reporting has been lame. It's accepted industry PR spin as facts and missed a lot. First, of course, why did Congress pass a law? Because the banks were acting like corporate criminals. The new law makes illegal unfair practices that cheated people and tricked many "good" customers into becoming "bad" late pays through no fault of their own, which resulted in them paying higher fees and interest to feed the industry's profit maw. Losing income from cheating some people doesn't justify gouging others. Congress will be watching. Second, some of the lost cheating income will be offset by changes in practices, not increases in fees. Banks, for example, may send out fewer solicitations and issue fewer rewards.
Military contractor abuse, infrastructure privatization in the news
No, we don't just work on credit card reform! We work to protect taxpayers, too (among other things). On Friday, in addition to the credit card bill, the President also signed PIRG-backed legislation to reform the Pentagon weapons purchasing system (PIRG statement). Also, yesterday's New York Times has a story Turning the Infrastructure Into Profits about the growing international interest in investing in public infrastructure, from roads and bridges to sewage plants. The story also points out that many consultants and developers and their frontmen are taking advantage of government "budgetary constraints" to push, for example, lucrative (to them) toll road privatization deals. As the story notes, U.S. PIRG has been concerned that in most deals we've seen, the risks still accrue to the public, while the private sector takes all the cash.
Meanwhile, columnist Fred Grimm of the Miami Herald also cites PIRG research in a story No bids found for highway robbery deal. The Alligator Alley he references is also known as Lehman Alley. The now-bankrupt investment bank had led efforts for a global consortium that wanted a lucrative long-term lease.
Grimm analyzes the failed deal opposed by most Floridians and then closes:
But would-be bidders couldn't finagle a loan for the up-front cash. It says something about the state of the global credit market when big-time corporations can't borrow $500 million to consummate highway robbery.
If only I had known. It could have been me cheating Floridians out of their toll road. I could be peddling the naming rights (think Land Shark Alley), jamming billboards along the berm, charging roadside fishermen hooking fees and cutting a deal with the Seminoles to install drive-through slot machines along the Alley.
Think of the phat lifestyle I could have squeezed out of a public highway. And, as the lease holder, I'd naturally expect first dibs on road kill.
State attorneys general have long led the fight against payday lenders and are leading new actions against the variant making loans online that are harder to track and harder to hold accountable. For the scoop on payday loans, go to the Consumer Federation of America's paydayloaninfo.org. In HuffPo, Arthur notes that the FTC is considering rules to require paid "bloggers" to disclose that they are shills, not journalists. Good idea.
After the House passed the Credit Card Bill of Rights today on a 361-64 vote, it is on its way to the President. The House separated a controversial unrelated "guns in national parks" provision before it voted; only 279 members voted for the gun provision, then the two were combined to ensure that the bill that went to the President was identical the Senate-passed (90-5) bill. Last night, CNN's Anderson Cooper had me on his show AC360 talking about the bill.
Bank exec pay buoyed by tax dodge similar to janitors' insurance scam
Here's a Fox story based on a Wall Street Journal story Banks Use Life Insurance to Fund Bonuses (pd. subs. may be req'd.) on how big banks are using a tax and accounting dodge to boost already excessive executive bonuses. Businesses are often required by their creditors to take out what was once called "key man" insurance against the death of a principal. This devolved into something called "janitor's" or "dead peasant" insurance, where companies figured out how to take out insurance on all their employees. The catch: the beneficiary is the company, not the low-level employee's family, although some banks are offering some small part of the payout to get employees to sign up and help their bosses make enough money for the house in the Hamptons and the boat. As the WSJ reports:
Banks are using a little-known tactic to help pay bonuses, deferred pay and pensions they owe executives: They're holding life-insurance policies on hundreds of thousands of their workers, with themselves as the beneficiaries. Banks took out much of this life insurance during the mortgage bubble, when executives' pay -- and the IOUs for their deferred compensation -- surged, and banking regulators affirmed the use of life insurance as a way to finance executive pay and benefits.[...]
I'm scheduled to appear on CNN Anderson Cooper Show, aka AC360, tonight around 10:20ish re credit cards. Meanwhile, the Washington Post website is reporting tonight (lead story) that NEC head Larry Summers and Treasury Secretary Tim Geithner are working late at the Treasury and having "dinner" -- probably pizza? --talking about the Financial Product Safety Commission first proposed by Professor Elizabeth Warren. We support it.
Despite the impetus provided by President Obama's New Mexico town hall meeting on credit card reform today, the Senate was unable to finish action on the Credit Card Act (previous blog). A procedural vote that should clear the decks for final passage the same day will take place early Tuesday. At his remarks in New Mexico, the president said "Enough is enough" and that he wants a bill on his desk by Memorial Day. From President Obama:
But these practices, they've only grown worse in the midst of this recession, when hardworking Americans can afford them least. Now fees silently appear. Payment deadlines suddenly move. Millions of cardholders have seen their interest rates jump in the past six months. You should not have to worry that when you sign up for a credit card, you're signing away all your rights. You shouldn't need a magnifying glass or a law degree to read the fine print that sometimes don't even appear to be written in English -- or Spanish. (Applause.) And frankly, when you're trying to navigate your way through this economy, you shouldn't feel like you're getting ripped off by "any time, any reason" rate hikes, and payment deadlines that seem to move around every month. That happen to anybody? You think you're supposed to pay it this day, and suddenly -- and it's never on the end of the month where you're paying all the rest of your bills, right? It's like on the 19th. (Laughter.) All kinds of harsh penalties and fees that you never knew about.
The Michigan Supreme Court has ruled for consumers in a case between PIRG in Michigan (PIRGIM news release) and the Detroit Edison Company. The court's decision rejected the power monopolist's request for a $65 annual million rate increase over 40 years, ultimately saving Michiganders $2.6 Billion in foregone increased rates. The Michigan Environmental Council and the Attorney General fought the case as co-appellants alongside PIRGIM.
“This decision is an important win for Michigan ratepayers,” said Kara Rumsey, Public Interest Advocate for the Public Interest Research Group in Michigan (PIRGIM). “Detroit Edison cannot be allowed to pass hundreds of millions of dollars in unreasonable and unjustified costs on to consumers. At a time when many Michiganders are struggling to pay their bills, utility companies must be held to their responsibility to provide electric and gas service at reasonable rates.”
Basically, the firm wanted consumers to pay for its $893 million overpayment for its wrongheaded acquisition of its parent company, which occurred a few years ago during the also wrongheaded utility deregulation frenzy led by Enron and others. We'll be paying the price for that debacle for years, but at least the people of Michigan will be paying less.
President announces plans to go after offshore tax havens
Taking a page from our recent report Tax Shell Game, released on April 15, President Obama has announced an effort to recover $200 billion from offshore tax cheats over the next ten years. AP via LA Times.
Banks not contrite-paying big bucks again; seeking to kill hill reforms
In today's New York Times, Louise Story reports that "workers at the largest financial institutions are on track to earn as much money this year as they did before the financial crisis began." Funny, the bonuses don't seem to me to be based on performance. I hope Congress takes a close look. Meanwhile, tomorrow's Congress Daily reports that "the banking industry... -- while it might be on the ropes -- still has enough clout to stymie" priority credit card and foreclosure relief reforms. The story repeats conventionable wisdom and underestimates the impact of President Obama's efforts to fix the financial system. But it is absolutely true that the banks will try to kill the credit card reforms in the Senate where they have spent over a year delaying critical foreclosure reforms that would help taxpayers and neighborhoods by helping homeowners stay in their homes making payments. The Senate "kill bills" tactic is taught in corporate special interest lobbyist first grade--it isn't rocket science. And it should also come as no surprise to readers that bank campaign donations and lobbying spending are both UP despite loans and compliance with fair marketplace practices being DOWN. Consumers need to contact Congress. Credit card and foreclosure reforms are critical to jump-starting the economy and critical to fairness. They're being opposed by an overpaid and bloated financial sector whose failures led to a worldwide financial crisis. Congress only listens to them -- despite their moral and fiscal bankruptcy -- because they are there every day. Making donations doesn't hurt either. But Congress will also listen to you; and it will listen to President Obama. The power of the public and the president can trump the special interests.
Lawsuit: Industry Ignored Its Scientists on Climate
We are shocked, shocked, that there's deception going on here. As reported yesterday in the NY Times, documents unveiled in a lawsuit show that Industry Ignored Its Scientists on Climate. The scientists said (internal memo) that “The scientific basis for the Greenhouse Effect and the potential impact of human emissions of greenhouse gases such as CO2 on climate is well established and cannot be denied.” But the suits and the flacks told Congress and the public: “The role of greenhouse gases in climate change is not well understood.” The Washington Post has a followup today quoting Al Gore: "They have committed a fraud larger than Madoff's fraud. They lied to people who trusted them, in order to make money." The industry Global Climate Change coalition behind the deception included pretty much all the heavy hitters you'd expect: from the National Association of Manufacturers and oil industry lobby groups to the carmakers and big utilities.
NYTimes urges President Obama to stop credit card gotchas now, not next year
Today's lead New York Times editorial Over the Limit includes this request:
"If the president is really serious about credit card relief, he could pressure Congress to end some of the industry’s worst tricks right now. [...] Mr. Obama has spent a lot of time and energy trying to save the banks. He and Congress must also do more to spare their customers."
Mr. President, a broad coalition of consumer, civil rights, labor, small business and community groups has your back. We can't allow the banks to keep using tricks, traps and gotchas until the middle of 2010. Let's do it.
Schumer/Dodd urge immediate compliance with credit card rules
A reporter just told me that following the President's meeting with the banks happening right now, there'll be a "pool spray" and we'll learn more. In the meantime, Senate Banking Chairman Chris Dodd (D-CT) and Senator Chuck Schumer (D-NY) have urged the bank regulators to force immediate compliance with the new rule scheduled for July 2010 to ban the practice of retroactively raising the interest rates on existing credit-card balances. Obviously, we agree. The banks are jacking the rates of otherwise good customers because they can, and because the Federal Reserve gave them a green light to keep cheating customers until next year. Previous blog.
Nicole Tichon, author of U.S. PIRG's recent report The Tax Shell Game which describes the $100 billion hit taxpayers take because corporations, including many on the TARP dole, hide assets in the Cayman Islands and other tax havens, appeared today on CNBC debating a securities firm's strategic advisor. Watch her here.
Well, as always happens, the pernicious amendments backed by the banks are slowing down the movement of the Credit Cardholders' Bill of Rights -- HR 627 -- to the floor. Rep. Tom Price (R-GA) has offered to gut the Truth In Lending Act's longstanding provision that consumers with grievances can band together into class actions- Mr. Price says "but only as applied to this new section, not all of TILA." Rep. Watt (D-NC) has risen forcefully in opposition. We're with Watt. Earlier, the bill's champion, Rep. Carolyn Maloney (D-CA), offered an amendment to require companies raising interest rates to more quickly comply with the bill's requirement to notify consumers first, 45 days in advance. We're with Maloney. Final votes on these and other amendments, including several weakening amendments by Rep. Jeb Hensarling (R-TX) (we oppose), should occur in next few hours, then the bill will go to the floor.
On Washington's mind this week: credit card reform
To those of you trying to keep up with the credit card issue, here are some questions that may be answered this week.
What did economic advisor Larry Summers mean when he said on Sunday morning teevee that the President and the administration will strongly back Congressional efforts to rein in unfair credit card practices? Will Summers meet this week with consumer groups, or only the banks? Will the president demand that the Maloney bill take effect sooner than a bank-friendly subcommittee voted? Will the administration support the stronger provisions of the Dodd bill over the Maloney bill, including its ban on any time, any reason universal default abuses? Will he back Dodd's call to protect college students from unfair practices? Will the administration insist that banks on the TALF dole comply with the Fed rules now, not in 2010? More in the Washington Post.
Will members of the House Financial Services Committee, never a particularly friendly venue for consumers, seek further weakening amendments to the Maloney Credit Cardholders Bill of Rights when it is considered tomorrow? Kudos to Rep. Maloney for continuing the fight. We urge members to support strengthening amendments and oppose weakening amendments.
How many weakening provisions (they may call them "clarifications") will the Fed announce today (watch for a release) to its final credit rules, following a relentless bank campaign since they were issued in December. The rules are scheduled to take effect in July 2010, if consumers survive the banks' unfair practices that long.
Tax cheats, including TARP recipients, fester on offshore islands
Last week, on Tax Day, U.S. PIRG released Tax Shell Game: The Taxpayer Cost of Offshore Corporate Tax Havens (news release). The cover is at left. The report (full report pdf) illustrates how 83 of the 100 biggest corporations in America dodge taxes by maintaining foreign subsidiaries in off-shore locations. The report by Tax and Budget Reform Advocate Nicole Tichon documents that the cost of these tax shelters is $100 billion and lists the cost by state. Keith Olbermann did a nice piece on the report. You can watch it on our tax loophole page. Olbermann disparages competing teabag protests cooked up by coin-operated front groups and promoted by Fox News before explaining our report:
As handfuls of sheep possibly wearing LED vests, as seen earlier in Oddball, are herded into made for TV protests of taxation with representation, the US Public Interest Research Group (PIRG) has now analyzed a Senate report from last year that showed just how much we lose as a nation in tax revenues hidden by corporations...
Of course, what makes things worse for the public is that many tax loopholes are held by TARP recipients, as first reported by GAO. For example, Citigroup has 427 tax haven corporations; 90 in the Cayman Islands alone. From Tax Shell Game:
Those who support tax havens typically argue that American corporations are already taxed enough or too much. But, whatever one thinks is the proper rate of corporate taxation, there should not be a parallel shadow system of tax avoidance that leaves other taxpayers shouldering the burden. Markets work best when companies prosper based on their productivity and ability to innovate, not on their access to sophisticated tax lawyers and to tax-avoidance schemes.
Government reform groups joined us in releasing the report across the nation, as these reports from Iowa , Utah and West Virginia illustrate. While we didn't go to the Cayman Islands to release it, the report did make it onto the website CaymanNetNews:
[Ohio] Activists plan to hand out “wish you were here” post cards from the Cayman Islands, which they describe as “a prominent corporate tax shelter.”
The CPSC (release) has imposed a $1.1 million civil penalty on Mega Brands America, formerly Rose Art, to settle allegations that the firm "failed to provide the government with timely information about dangers to children with Magnetix magnetic building sets, as required under federal law." This penalty for a serious violation is based on pre-2008 law. The CPSC's release shows that had the threat of civil penalties been greater (neither the CPSC's enforcement stance nor the maximum penalty deterred Rose Art/Mega Brands), thereby causing the company to comply with the notification elements of the law, perhaps one death and as many as 25 dangerous intestinal surgeries of small children might have been avoided.
CPSC learned through the subpoena that at the time Rose Art filed its “initial report” in December 2005, it had received over 1,100 consumer complaints that magnets had fallen out of plastic pieces from dozens of different Magnetix models. Additionally, the subpoena revealed that Rose Art had received at least one report of an injury due to magnet ingestion, prior to the toddler’s death in Washington state.
In my Senate testimony during the leadup to passage of the landmark 2008 Consumer Product Safety Commission Improvement Act, I referred to the problem that the CPSC also had essentially allowed Rose Art/Mega Brands to conduct a "replacement" program or a "non-recall recall," that left dangerous products on the shelves. That was due to weak recall authority that should be corrected now that we are post-CPSIA. More on the Rose Art fiasco history in this blog.
"instances of potentially inappropriate lending by banks that got taxpayer capital. "The people who are subsidizing the activities of the banks through their tax dollars are the same people who are furnishing the high profits through consumer lending," Ms. Warren said in an interview. "In a sense, we're asking taxpayers to pay twice.""
We've reported on numerous occasions on these bailed-out banks gouging their customers. The WSJ story explains the problem quite succinctly:
Since the Troubled Asset Relief Program was launched last October, banks bolstered by capital infusions have boosted charges on a wide range of routine transactions, hiked rates on credit cards and continued making loans criticized as predatory by consumer advocates. The TARP funds are intended to open lending spigots and make it easier for people to borrow money.
Of course, don't expect the chief regulator for most of them, the Office of the Comptroller of the Currency (OCC), to do anything. It sees its role as bank cheerleader, not regulator. Until Congress starts to hold the OCC accountable for bank actions and bank failures, don't expect much change in bank culture.
The total value of all direct spending, loans and guarantees provided to date in conjunction with the financial stability efforts (including those of the FDIC as well as the Treasury and the Federal Reserve) now exceeds $4 trillion. This report reviews in considerable detail specific criteria for evaluating the impact of these programs on financial markets.
Pfizer in settlement over deaths of Nigerian children
The drug giant Pfizer is reported (Washington Post) to have reached a settlement with the Nigerian government over what had been a $9 billion criminal indictment due to the deaths of at least 11 children and injuries to many others in an allegedly illegal drug trial in 1996. The company tested the drug Trovan during a meningitis epidemic. If reports of a $75 million settlement (presumably with criminal claims dropped) are true, it appears the drug giant got off cheap--kids' lives, no matter where they live, are worth more that. Also, such a small settlement may not deter other alleged corporate wrongdoing. It is unclear what effect the settlement will have on other civil cases. From the Washington Post:
Trovan was never approved for use by American children. The Food and Drug Administration approved it for adults in 1998 but later severely restricted its use after reports of liver failure. The European Union banned the drug in 1999.
The Le Carre book (and movie) The Constant Gardener are said by some to have been based on the tragedy.
TARP and Ticketmaster madness to start your final four weekend
UPDATE: The Washington Post reports that the Administration Seeks an Out On Bailout Rules for Firms. The story implies that the administration is copying from the banker playbook; it is creating its own off-the-books special purpose entities to distribute government funds that supposedly won't be subject to bailout repayment, executive compensation limits, accountability and transparency rules. Who exactly are they kidding?
LAST NIGHT's POST: Nicole Tichon has released U.S. PIRG'S latest Bailout Briefing, describing the fiasco known as the TARP: Key finding: Six months, $565 billion, 24 hearings and 364 reports later, the American taxpayers still don’t know where their money has gone.
In January, the CBO pegged the ultimate cost to taxpayers of the $700 billion TARP at $189 billion. When the agency issued revised numbers in late March, it revised that to $356 billion, a change that drew little attention. The larger estimate reflects, among other things, the Treasury's move to use the TARP to help avoid foreclosures, as well as the changing details of its aid to American International Group Inc., and the deterioration of financial conditions and of banks in which the Treasury has invested TARP money.
We remain disappointed in the failure of the Congress to enact stronger accountability mechanisms over the TARP. This new estimate is over $100 billion more than what the President estimated taxpayers would pay in his budget request. We'll have followup posts on how early ineptitude and lack of disclosure and accountability in the TARP program under the Bush administration made this inevitable. Meanwhile over at the Consumers Union Defendyourdollars.org blog, our colleague Gail Hillebrand reports on TARP's sister, the TALF:
Our tax dollars are backing the purchase of credit card debt by investors. The program is called the TALF, and it just lent $4.7 billion from the New York Federal Reserve Bank to unidentified investors [...] The NY Fed told Consumers Union that it would not release the names of the investors. The American Banker newspaper reported that the investment to be financed was “a $3 billion offering by Citigroup.” (Apparently the private investors in this credit card debt put up $200 million of their of their own money to go with the $2.8 billion in funds borrowed from the NY Fed.) Nice leverage there-- government $2.8 billion; private investors $200 million.
Ticketmaster Entertainment Inc. on Friday said it received demands for information from the U.S. Justice Department and other government agencies investigating the company's activities in reselling concert tickets.
My previous blog on our opposition to the merger between Ticketmaster and its only possible competitor, Live Nation.
Along with other leading groups, we're joining onto critical testimony today by Jean Ann Fox of the Consumer Federation of America at a hearing of the House Financial Institutions and Consumer Credit Subcommittee. Unfortunately, our testimony happens to be in opposition to a proposal, HR 1214, by the subcommittee's chairman, Luis Gutierrez (D-IL) to legalize predatory payday lending at an allowable 391% interest rate (APR). Excerpt from our comprehensive testimony after the jump:
We oppose enacting legislation to sanction a predatory credit product that traps cash-strapped American families in a debt cycle of repeat borrowing. Congress outlawed these loans for Service members and their families in 2006 and should extend the same protections to all Americans. As American families struggle to make ends meet, protections against extremely expensive loans, unaffordable repayment terms, and loss of control of bank accounts are more important than ever. H.R. 1214 does not provide the protections that American consumers need or want.
We hope to work with the chairman on modifying his legislation so that it protects consumers from these wealth-depleting products.
Credit card ripoff to end: Chase Bank is going to eliminate its new and widely-panned $10/month fee imposed on what it calls a tiny percentage of its credit card customers (400,000 of them!!!), just one day after being mentioned on this blog, and just a few days before Congressional votes on unfair credit card practices. Hmm.
Study finds no reason changes: The WSJ's Jane Kim (pd. sub. may be req'd) reports on a FICO study that "finds that banks have been cutting credit lines on a segment of the U.S. population with generally high credit scores." We at U.S. PIRG are shocked, shocked that banks are making changes "for any reason, including no reason" but note that Sen. Chris Dodd's (D-CT) Credit CARD Act, S. 414, which is up for a Senate committee vote Tuesday, will stop "any time" changes and other bad practices.
Fashion notes: Meanwhile, TARP recipient Fifth Third Bank (WSJ again, pd. sub. may be req'd) is renovating its office. Maybe it missed the news that President Obama had some bankers in yesterday and told them he would not be replacing President Bush's old stained rugs and furniture in the Oval Office and that they had to understand that "Excess is out of fashion." (WashPost) It is especially out of fashion for TARP recipients, who answer to the taxpayers as well as the shareholders, but banker culture seems deeply imprinted.
Overdraft comments: Monday is the deadline for commenting to the Fed in favor of its proposal that deceptive, overpriced automatic bank "courtesy overdraft" programs should require an opt-in from consumers and to oppose its alternate proposed rule that an opt-out will be good enough (the Fed appears conflict-averse). Here's more from the Seattle based MSNBC and KOMO-radio reporter Herb Weisbaum, long known as The ConsumerMan. Go to the Center for Responsible Lending for info and an easy comment page. Our testimony last week on overdraft fee scams.
After the jump, a few more odd Bank of America stories.
NYT: Bank of America Accused in Ponzi Lawsuit: The New York Times reports that a class action lawsuit has been filed against Bank of America for its alleged role in assisting alleged Ponzi artist Nicholas Cosmo (previously guilty of other fraud) and his firms, which were sued earlier this year by the Commodity Futures Trading Commission (CFTC release and complaint). From the NYT:
The lawsuit, filed in Federal District Court in Brooklyn late Thursday, contends that Bank of America “established, equipped and staffed” a branch office in the headquarters of Mr. Cosmo’s firm, Agape Merchant Advance. As a result, the lawsuit contends that the bank knowingly “assisted, facilitated and furthered” Mr. Cosmo’s fraudulent scheme.
These are very serious allegations. It will be interesting to follow this case. If true, it would make Wachovia, its late rival in NC (now just a part of Wells Fargo) which had settled allegations that it looked the other way to earn millions in fee income from fraudsters rifling senior citizen life savings, look like a piker.
How You Look At It? A release from BofA clarifies somewhat incomprehensible remarks made by its chief Ken Lewis in the runup to the Obama meeting. As reported by the WSJ:
Bank of America rebuffed earlier news reports that its chairman and chief executive, Ken Lewis, intended to suggest to President Barack Obama to separate commercial and investment banking. The Charlotte bank said in a statement, "Mr. Lewis was referring to people's understanding of banks and how they should view the difference between commercial and investment banks in terms of forming perceptions of their various activities."
It turns out he was just trying to tell the public where to direct its ire against "banking" in general: Hate those Wall Street bankers, but not the poor tellers in your local branch.
And we all thought he was going to use some of his TARP money to re-animate Glass and Steagall. Oh, well.
Acting under the expectation that the Senate will not consider recent sweeping and House-passed legislation to tax bonuses and compensation to failed executives of AIG and large Wall Street banks receiving TARP or bailout funding at a 90% rate, the House Financial Services Committee yesterday approved a more limited piece of bonus limit legislation (FSC release):
“This bill is based on two simple concepts. One, no one has the right to get rich off taxpayer money. And two, no one should get rich off abject failure," said Congressman Alan Grayson (D-FL).
The bill, if it becomes law, also would weaken stronger compensation restriction language in the Recovery Act, which is now law.
Our position remains simple: Congress should enact and enforce the strongest possible (including retroactivity) limits on the use of taxpayer dollars for compensation as part of its efforts to ensure that they are used for their original purpose of stabilizing the economy and making loans to businesses, consumers and homeowners. Congress should also reform the TARP by enacting greater transparency, disclosure and accountability rules.
The notion by fans of the financial sector that its executives and even its middle managers and techies -- even those at failed firms -- all need to be paid like A-Rod is not supported by any facts; most facts say the opposite-- excessive greed caused members of the financial sector to take on excessive risk, further exacerbated by moral hazard (it wasn't their risk, it was ours); while the financial sector, traditionally an intermediary sector in the economy, became bloated, making the impact of its massive failure on the entire economy even worse. Cutting the bonuses and cutting the compensation is as much a part of the solution as is comprehensive regulatory reform.
Credit card bills on tap in House/Senate committees
If the local police stumble onto a bank robbery, they will say "stop robbing now" and arrest the perpetrators. But after the Fed stumbled upon the blatantly obvious idea that credit card banks were robbing their customers, the Fed said, "Keep robbing now, then stop robbing in July 2010." So, according to widespread reports, banks continue to tighten down the thumbscrews on their customers, by imposing higher fees and new fees (how about that Chase $10/month fee?) and jacking most consumers, even good risks, to higher interest rates.
Now, there is hope. As noted today by Reuters, the Senate Banking Committee and a House Financial Services subcommittee are scheduled to mark up (vote on) two PIRG-backed credit card reforms next week. On Tuesday, 31 March, the Senate committee will consider Chairman Chris Dodd's (D-CT) Credit CARD Act, S. 414. Our previous letter of support is attached. On Wednesday, the subcommittee on Financial Institutions and Consumer Credit will consider Rep. Carolyn Maloney's (D-NY) Credit Cardholders' Bill of Rights, HR 627, which passed the House overwhelmingly last year on a 312-112 vote.
In the Senate, we expect that the banks will simply oppose the Dodd bill because it is more comprehensive than the Maloney bill, which largely tracks important but narrower Federal Reserve rules declaring routine bank practices as illegal unfair and deceptive acts. The Fed rule was approved in December but is not slated to take full effect until July 2010. In the Senate, the banks will say, "the economy is bad, don't hit us when we're down," and in the House they will say "Wait for the Fed, or at least delay Maloney until the same timeframe as the Fed." Consumers need protection now, not in 2010. Call your committee members, now. House Financial Services (full committee) members. Senate Banking Committee members. All can be reached through the Congressional switchboard at 202-224-3121.
On Leno: Obama opposes exploding toasters and mortgages, supports consumer credit reforms
At a rally Wednesday in Costa Mesa, CA and on Jay Leno again last night, President Obama expressed support for both a credit card bill of rights and a Financial Product Safety Commission. If you watch the Leno video and slide the bar down to 14:20 or so, you'll hear this:
The President: When you buy a toaster, if it explodes in your face there's a law that says your toasters need to be safe. But when you get a credit card, or you get a mortgage, there's no law on the books that says if that explodes in your face financially, somehow you're going to be protected. So this is -- the need for getting back to some common sense regulations -- there's nothing wrong with innovation in the financial markets. We want people to be successful; we want people to be able to make a profit. Banks are critical to our economy and we want credit to flow again. But we just want to make sure that there's enough regulatory common sense in place that ordinary Americans aren't taken advantage of, and taxpayers, after the fact, aren't taken advantage of. (Applause.)
Conflicting views on conflicts of interest, and the FDA
Conflicts of interest between credit rating firms (Moody's, Standard and Poor's and Fitch's, eg.,) and the companies whose securities, derivatives and other products they rated were at the center of the financial meltdown. Same thing with the FDA and food safety and prescription drug efficacy, according to two Gardiner Harris stories, House Panel Questions Industry on Food Safety and Drug Maker Told Studies Would Aid It, appearing in today's New York Times.
His food safety article reports on a food safety hearing held by Chairman Henry Waxman of the House Energy and Commerce Committee.
When Nestlé USA sent an auditor to examine a Texas peanut plant that is part of a salmonella outbreak, he found dozens of dead mice. But an auditor hired by the plant reported no problems with rodents and pronounced the facility, a former hog slaughterhouse, “superior” for processing peanuts.
The story goes on to point out that our food safety problems are pretty much the same as some of our financial safety problems:
“There is an obvious and inherent conflict of interest when an auditor works for the same supplier it is evaluating, and several documents show evidence of this cozy relationship,” said Representative Bart Stupak, Democrat of Michigan.
Even worse, big food companies like Kellogg, quoted in the story, who should know what everyone in Washington knows, that the FDA doesn't have the resources to protect us, claim they relied on FDA.
His prescription drug article reports on the relationship between a Harvard professor and drug giant Johnson & Johnson.
An influential Harvard child psychiatrist told the drug giant Johnson & Johnson that planned studies of its medicines in children would yield results benefiting the company, according to court documents dating over several years that the psychiatrist wants sealed. [...] Dr. Biederman — who was director of the Johnson & Johnson Center for Pediatric Psychopathology Research at Massachusetts General Hospital, in Boston — is in the middle of two controversies: one involves the use of antipsychotic drugs in children, and the other relates to conflicts of interest in medicine.[...] An inquiry by Senator Charles E. Grassley, Republican of Iowa, revealed last year that Dr. Biederman earned at least $1.6 million in consulting fees from drug makers from 2000 to 2007 but failed to report all but about $200,000 of this income to university officials.
Well, they've got some new and well-respected sheriffs in town over at the FDA, and let's hope this kind of mess changes.
We've launched a new website campaign to help Congress and President Obama Stop the AIG bonuses. Congress and the Treasury are moving, albeit belatedly, to stop the bonuses (Washington Post story "White House Calls Bonuses a Late Surprise" ). There is no excuse, and no overriding, insurmountable legal reason not to do so. After all, without the taxpayer bailout, there would be no AIG to pay bonuses. As Steven Pearlstein points out in his Post column:
The legal argument for honoring these ill-considered contracts is that a deal is a deal and that trying to abrogate them will only wind up costing the government even more in legal fees and punitive damages. But that doesn't mean the government and its handpicked new management team at AIG were powerless to renegotiate those contracts long before last weekend's deadline.
They could have stopped the bonuses then, and they should make every effort to claw them back now.
Today, AIG's government-appointed CEO Edward Liddy appears before the House Financial Services Committee to attempt to defend his actions in awarding hundreds of millions of dollars in taxpayer-subsidized bonuses to failed executives, including some who'd left, or plan to leave, the firm. In another important, but probably less crowded, hearing, Orice Williams of the GAO will explain to the Senate Banking Committee that "Banking and securities regulators identified weaknesses in how certain large financial institutions monitored risk in recent years but they failed to take strong action until after the financial crisis took hold." (quote from Wall Street Journal, pd. subs. req'd).
Years ago, one G. Gordon Liddy, presumably no relation, got caught after masterminding the bungled Watergate burglary. That led to the downfall of a corrupt administration and major reforms of our political system. Let's hope that a review of the bungler Edward Liddy's actions lead to reform, oversight and accountability for the government's bungled Wall Street bailout and the reinstatement of a comprehensive system of financial regulation and accountability going forward. The taxpayers demand, and deserve, no less.
Unfortunately, the bungled bonuses story is eclipsing the other important AIG story: what did they do with the billions of taxpayer bailout money? See A.I.G.’s Bailout Priorities Are in Critics’ Cross Hairs by Gretchen Morgenson in the New York Times:
Every day, insurance companies sell policies to homeowners to cover the cost of damage in the case of fire. Why would those companies agree to pay out in full to a policyholder even if a fire had not occurred? That is the type of question being asked about the federal government’s bailout of American International Group in which the insurance company funneled $49.5 billion in taxpayer funds to financial institutions, including Deutsche Bank, Goldman Sachs and Merrill Lynch. The payments, which amount to almost 30 percent of the $170 billion in taxpayer commitments provided to A.I.G. since its near collapse last September, were disclosed by the company on Sunday.
AIG or PIG? To deflate pressure over bonuses, AIG releases list of bailout beneficiaries
Following weekend revelations (Sunday's blog) that it would pay failed executives over $165 million in bonuses despite their failures, the 80%-taxpayer-owned AIG released the names (in a release with a series of charts) of the counter-parties to its bad bets on now infamous credit default swaps and other derivatives. The counter-parties are U.S. and foreign banks and U.S. cities (their states only are listed with totals) that have received part of the $170 billion in taxpayer bailouts (AIG's release calls this "public aid") sent to AIG so far. Don't be fooled. The charts are rounded to billions. 1.6 = $1,600,000,000 or $1.6 billion).
It's a good first step, but we and Congress have been demanding it for a long time, as has the New York Times (editorial). Keep in mind that AIG only released the names to deflect pressure from the revelation that its failed executives would be receiving at least $165 million in bonuses. AIG and the U.S. Treasury and the Federal Reserve now need to figure out how to break those employee contracts. Today's New York Times AIG story. Washington Post AIG story.
Or, we should change the name from AIG to PIG. And here's another question. Why don't the Manchester United English football (soccer) club jerseys now say "U.S. Taxpayers" instead of AIG on the front?
"Bailout king" AIG to pay hundreds of millions in bonuses
In a cheeky and brazen but apparently legal move, "bailout king" AIG intends to pay hundreds of millions in bonuses and the feds claim that they cannot do anything about it. AIG's government-appointed CEO claims he needs to make the payments to keep his most "valuable" guys. Of course some of them proved valuable in digging the bottomless hole that taxpayers were pushed into, but what the hey.
AIG is by far the largest recipient of bailout dollars, with combined receipts from Treasury's TARP and Federal Reserve programs totaling $170 billion. According to today's Washington Post story Bailout King AIG Still to Pay Millions In Bonuses by David Cho and Brady Dennis, the payouts will occur despite opposition from Treasury Secretary Tim Geithner and despite passage of recent executive compensation restrictions:
Lawyers at both the Treasury Department and AIG have concluded that the firm would risk a lawsuit if it scrapped the retention payments at the AIG Financial Products subsidiary, whose troublesome derivative trading nearly sank AIG.
"[An] official said the administration will force A.I.G. to eventually repay the cost of the bonuses to the taxpayers as part of the agreement with the firm, which is being restructured."
You may recall that our story began last fall, when the insurance giant collapsed under the weight not of property, casualty or life insurance claims -- those closely regulated parts of the business chug right along -- but under the weight of its massive exposure to risk that it would have to pay off counter-parties to massive credit default swaps in the largely unregulated derivatives market. Congress, the taxpayers, the Treasury and the Federal Reserve (its latest AIG report to Congress) all stepped in to help (taxpayers weren't actually given a choice) because AIG was declared "too big to fail" as a "Systemically Significant Failing Institution". For more, see testimony by U.S. PIRG's Nicole Tichon before the Joint Economic Committee last week. You might ask, by the way, who are the AIG counterparties? Well, Mr. Bernanke at the Fed and Mr. Geithner refuse to tell Congress or its watchdog agencies such as the Congressional Oversight Panel, let alone the American people, as was discussed extensively at that JEC hearing. Fortunately, the Wall Street Journal has obtained and reported on the names of some of the U.S and European banks that are receiving chunks of the bailout dollars passed-through from AIG. As far as I know, none of their reporting has been confirmed, or denied, by the Fed or Treasury. The lack of transparency and accountability continues.
And, here's a video from the irreverent, but always relevant, Steven Colbert, brought to you by "Prescott Pharmaceuticals," explaining the important 6-3 Supreme Court victory by musician Diana Levine against the Wyeth company. In that recent decision, the court held that Diana Levine could sue Wyeth under state liability laws for the loss of her arm to gangrene following the botched injection of a Wyeth drug. Wyeth had argued that FDA rubber-stamping of their warning label preempted and immunized them from consumer lawsuits for harm under state law.
The jailing of inmate No. 61727-054 marked the climax of three months of international intrigue after Mr. Madoff confessed his epic crime to his sons, leading to his arrest on Dec. 11. Mr. Madoff's decline and fall added to a national crisis of confidence and distrust of the financial system. The human costs have also been severe, with some investors losing all their money and at least one committing suicide. The moment was reminiscent of the arrests of Enron executives Ken Lay and Jeffrey Skilling, symbols of the corporate crime wave that followed the boom of the late 1990s.
and then from today's Washington Post, pretty much say it all:
Madoff and his once-exclusive investment club were in many ways emblematic of the get-rich-quick ethos that defined the last decade and a half of a stratospheric stock market and booming home values. And while the number of victims may be relatively small -- several thousand, plus pension funds and charities -- Madoff's exposure as a fraud, and the audacity of his $65 billion scam, has equally come to define a nationwide economic meltdown that has seen some venerable investment firms shuttered and once-prominent banks hobbled. If the nation's current economic crisis needed a face, Madoff supplied it.
We continue to work with a broad coalition of consumer, civil rights, labor, community, responsible lending and other civic organizations to ensure that Congress fixes our financial system, and fixes it right.
A handful of lawmakers, mostly Democrats, are now refusing political contributions from the banks that received hundreds of billions of dollars in federal bailout funds. Yet most members of the House Financial Services Committee, the panel charged with overseeing the industry, are staying mum on the subject. Sixty offices of panel members — including ranking member Spencer Bachus (R-Ala.) — did not respond to a Roll Call survey of their plans for fundraising from Wall Street firms that got taxpayer help.
U.S. PIRG has long called for greater transparency and oversight of TARP bailout spending. See our recent Bailout Briefing #2. Roll Call continues:
For the majority party, at least, that reticence could soon change. The Democratic Congressional Campaign Committee is considering whether to recommend to Democrats that they spurn donations from political action committees and employees of firms receiving Troubled Asset Relief Program funds.
The beneficiaries of the government's bailout of American International Group Inc. include at least two dozen U.S. and foreign financial institutions that have been paid roughly $50 billion since the Federal Reserve first extended aid to the insurance giant. Among those institutions are Goldman Sachs Group Inc. and Germany's Deutsche Bank AG, each of which received roughly $6 billion in payments between mid-September and December 2008, according to a confidential document and people familiar with the matter.
The story includes a chart that also lists Merrill, Wachovia, Bank of America and Morgan Stanley as well as a variety of Euro banks as beneficiaries of the AIG bailout. Our new Bailout Briefing has more on AIG.
Couple of interesting items at Consumer Law and Policy blog
Over at the Public Citizen Consumer Law and Policy blog, check these interesting and detailed entries out:
In Phony Consumer Protection?, Professor Jeff Sovern analyzes New York's Rent-to-own law and concludes it meets the criterion of a seminal 1973 article by William Whitford "that some consumer protection legislation is enacted not to protect consumers, but to create the illusion of that protection." We would agree. The analysis applies to any state's rent-to-own law.
In his piece Bt Cotton, Multinationals and Indian Farmer Suicides, Professor Alan White reports on studies linking the multinational chemical giant Monsanto's deceptive marketing of genetically modified seeds to farmer suicides.
Cotton farmers in [India] have defaulted on bank debt, and then become further indebted to illegal moneylenders... [due to]...regulatory failures that permitted Monsanto Corporation to sell genetically modified cotton seed (Bt Cotton) representing it as disease resistant and high-yielding, when in fact it turned out to be neither.
New report: Sold Out: How Wall Street and Washington Betrayed America
From our colleagues at Essential Action:
The financial sector invested more than $5 billion in political influence purchasing in Washington over the past decade, with as many as 3,000 lobbyists winning deregulation and other policy decisions that led directly to the current financial collapse, according to a 231-page report issued today by Essential Information and the Consumer Education Foundation. [Here is the report home page, with links to the report, executive summary and release.] The report, "Sold Out: How Wall Street and Washington Betrayed America," shows that, from 1998-2008, Wall Street investment firms, commercial banks, hedge funds, real estate companies and insurance conglomerates made $1.725 billion in political contributions and spent another $3.4 billion on lobbyists, a financial juggernaut aimed at undercutting federal regulation.
If you were a Senator, what would you ask the Wall Street bankers?
We asked our members what questions they'd ask the Wall Street bankers if they were sitting on a House or Senate panel investigating the bailout. Most of your questions fall into five categories. You want Wall Street bankers to:
justify why they shouldn't be charged with a crime,
Meanwhile, today's Wall Street Journal (pd. subs. req'd) has a page 1 story by Susanne Craig called Merrill's $10 Million Men: Top 10 Earners Made $209 Million in 2008 as Firm Foundered. Excerpt:
While Merrill staggered, 11 top executives were paid more than $10 million in cash and stock last year, say people familiar with the situation. An additional 149 received $3 million or more. The stock awards, which accounted for much of the compensation, have fallen sharply in value since they were made last year. New York Attorney General Andrew Cuomo has subpoenaed information about Merrill's highest-paid employees in connection with his probe into $3.6 billion in bonuses paid by Merrill in the days before it was taken over by Bank of America Corp. Thus far, Bank of America hasn't turned over the names of Merrill's highest-paid executives, claiming it would help rivals woo its top talent.
The release also notes the firm has Financial Advice Education on its site. Funny, I didn't see the recommendation of most independent financial education sites: Stay Away from Payday Loans.
Unfair credit card practices don't just hurt consumers, they hurt small businesses also. Credit card reform makes the Top 10 Priority Issues for 2009 list for the National Small Business Association. Small businesses pay anti-competitive interchange fees and face the same "change the rules and interest rates at any time" regime consumers face. Even worse, the consumer protection laws that protect consumers generally only apply to credit for "personal, family, or household purposes." So if a small businessperson has a bank dispute, they're even worse off than you or me. Those "zero-liability" promises for fraud on debit cards? Good luck collecting if you have a small business card.
Over at her Huffington Post blog, Mena Trott writes that Citibank hates old people. It has tripled her grandparents' credit card interest rates. They're in their eighties and do pay their bills. Citibank raised interest rates because it can, not because these and other Americans (like me!) were higher risk. Trott notes:
During the election there was a lot of talk of not using a hatchet when a scalpel is needed. It seems as if Citibank just brought out their hacksaw and blunt hatchet.
At the end of January, we joined Consumers Union and numerous other groups in a letter to Treasury Secretary Tim Geithner arguing that recipients of special taxpayer bailouts from the TALF (Term Asset Backed Loan Facility) program (that is, not mere recipients of general bailout funds) should be required to immediately comply with Federal Reserve rules against unfair credit card practices issued in December that do not take effect until July 2010. No reply yet from Tim Geithner on this reasonable request.
Economic historians have documented that usury laws -- or caps on allowable interest rates -- have existed since pre-biblical times. Unfortunately, over the last 30 years or so, federal, and most state, usury ceilings had been eliminated through a series of wrong-headed court and Congressional actions. In 2006, we were successful in passing a law, the Military Lending Act, reinstating usury ceilings at 36% APR for loans to military personnel. Last week, Senator Dick Durbin (D-IL) introduced legislation, S. 500, to extend that protection to loans to all Americans. Here's the important part-- we're not just talking about predatory payday lenders, rent to own stores and their ilk. The limit would apply to credit cards and shameful bounce-overdraft protection loans made by banks. While 36% APR may sound higher than most credit card rates, the bill limits would apply to their punitive fees as well, which have the effect of triple-digit interest.
The military lending law was passed because soldiers, sailors and airmen with bad credit records caused by the tricks and traps of credit cards and payday loans fail security clearances and are therefore ineligible for deployment overseas: predatory lending hurts our military preparedness, said the Pentagon.
Here is a copy of Senator Durbin's opening statement. I am having a little trouble manipulating Thomas.loc.gov (go there and type in "s. 500," select "bill number" and search) and the online Congressional Record today, but you can read Senator Durbin's statement in the actual Record if you go here and search that page for Senator Durbin's name and page S2571 (click on S2571) near the bottom. Then, you can move forward to other pages at the bottom right of that page.
Testimony today against Ticketmaster/Live Nation merger
We testify this morning before the Subcommittee on Courts and Competition Policy of the House Judiciary Committee at a hearing on Competition in the Ticketing and Promotion Industry (you should be able to watch the hearing and download all testimony after 10am).
The hearing is really about the question: What were the behemoth monopolists Ticketmaster and Live Nation thinking when they proposed to merge instead of compete in the marketplace? Our testimony says: This merger is bad for consumers, bad for artists and bad for independent promoters. We also discuss the importance of NYPIRG's longstanding efforts to protect New York consumers against ticket scalping, question the long-term contracts between ticket and concert promoters and taxpayer-built venues and, finally, we condemn Ticketmaster's wretched, over-priced customer "service." Would you like convenience fees with that ticket? How about paying lots more than mail postage would cost for mere Internet "delivery?"
New PIRG Bailout Briefing; Northern Trust caught blowing bailout money
U.S. PIRG Tax and Budget Reform Advocate Nicole Tichon has released Bailout Briefing #1: How to Stop Rewarding Failure. It focuses on comparing executive compensation approaches, including the provisions of the newly-enacted law (as part of the Recovery package). The detailed accompanying table compares the executive compensation provisions of the new Recovery law, the Geithner guidelines and other federal proposals. Each quarter, we will update our recent report, Failed Bailout, with a new Report Card on the status of the transparency and accountability of the bailout.
In other banks behaving badly news, Chairman Barney Frank and 17 other House Democrats have demanded that Northern Trust Bank return its $1.6 billion in TARP money, which it apparently used for classic rock concerts (Chicago; Earth, Wind and Fire; Sheryl Crow), golf tourneys and Tiffany swag bags. Read more at the website TMZ.com, which helped break the story.
Roundup of interesting consumer and corporate crime stories
Fifteen years ago, even the luster of both a complaint to the DOJ and Congressional testimony by the band Pearl Jam was not enough to stop the looming horizontal and vertical integration of the ticket and concert industry led by Ticketmaster, which was then only building the skeleton of its anti-consumer Death Star. But now that my Super Bowl MVP, Bruce Springsteen, has entered the fray, maybe Congress and the antitrust cops will take action to destroy the now nearly fully operational Ticketmaster Deathstar, coming around the planet Earth and readying its beams to take aim at consumer wallets. If Ticketmaster's proposed Live Nation merger goes forward, Ticketmaster will not only control ticket sales and ticket resales through "legal" ticket scalping enterprises such as its Tickets Now operation, but also control how bands book shows at venues, a service now dominated by Live Nation. The Washington Post calls Live Nation a "concert-promoting behemoth." More on the growing opposition to the anti-competitive hegemony sought by that growing evil empire from Reuters and NJ.com, whose story links to a growing rebel band of bloggers backing the E Street Band's campaign. More at the main fan blog for the Boss at Backstreets.com
More on corporate crime after the jump:
Reporter Carrie Johnson of the Washington Post reports that the Justice Department will devote more resources to fighting corporate crime. No-brainer, that. Over at the Huffington Post, consumer attorney Ian Millhiser has more -- especially on contractual provisions called binding mandatory arbitration agreements that hurt consumers -- in By Trap or By Trick: How Corporations Break the Law and Get Away With It
We'll be asking Congress and the FTC to look more closely at intellectual property licensing spats between the credit bureaus and FICO, which creates the most-widely used credit score from credit bureau data, because, as Michelle Singletary points in her syndicated Washington Post column, Consumers Lose in This Love Triangle, less access to credit scores is a bad idea.
Over at the Public Citizen Law and Policy blog, find out from professor Jeff Sovern how a lawsuit from leading consumer groups has forced the U.S. Department of Transportation to finalize its database of salvage, stolen and lemon vehicles being sold to unwitting consumers.
And on the better government beat, Sen. Joe Lieberman (I-CT) is apparently making progress (Washington Post) in his effort to make Congressional Research Service (CRS) reports to Congress available to the public. This has been one of the dumbest "dumber than dirt" acts of unnecessary government secrecy for years. The websites Wikileaks and OpenCRS Network, have also helped. Lieberman has also teamed up with Sen. John Cornyn (R-TX) in ongoing efforts to make federally-funded research also available to taxpayers.
Oregon State PIRG (OSPIRG) Consumer Associate Matt Wallace is teaming up with Attorney General John Kroger to improve consumer protections against unruly debt collectors who may violate the law because they don't fear repercussions. (Statesman-Journal). Here is the AG's testimony in favor of legislation also backed by OSPIRG.
As the economy cools off, the phone threats from debt collectors heat up. While most people try to pay their bills, sudden layoffs, medical debts or family emergencies often make it hard. Worse, the resale of old debts to a daisy chain of often seamy debt-collection mills often results in demand for payment of very old debts well beyond the statute of limitations and in mixups, where debt collectors abuse others who don't have debts but do have similar names. These "debt collector trade lines" often end on credit reports; frustrated consumers who never owed or no longer owe will often pay a harassing creditor, just to improve their scores. Using the threat of ruining your credit report is just one of the unsavory tactics of debt collectors.
In recognition of a history of widespread abuses by some companies and third-party collectors attempting to collect debts, legislators and regulators have used laws such as the Fair Debt Collection Practices Act to make the process fair. But it often isn't. We need strong state enforcement and authority as the Oregon proposal would provide and we also need stronger consumer rights to sue debt collectors who abuse the law. No debt collector should be above the law. Most think that they are, especially bottom-feeder debt collection mills that buy really old debts.
PIRG: New report card shows TARP needs greater oversight
Without better oversight, the TARP bank bailout program will continue to fail, according to a new U.S. PIRG Education Fund report released today. Failing the Bailout: Lessons for Obama from Bush’s Failures on TARP is written by Tax and Budget Reform Advocate Nicole Tichon. But U.S. PIRG expects today’s expected TARP reform announcements from the Obama Administration will include major improvements in oversight and accountability that will also benefit from continued use of the new U.S. PIRG TARP report card for evaluation. Pre-announcement news reports that Obama seeks “clarity” and “consistency” and “stress” evaluations of banks before receiving aid are encouraging and support our recommendations. Full news release (here is pdf) pasted below the jump. Also here is a link to our Securing America's Financial Future Campaign page.
FOR IMMEDIATE RELEASE: Tuesday, 2/10/09
Contact: Nicole Tichon, Tax and Budget Reform Advocate
U.S. Public Interest Research Group
(202) 546 – 9707 ntichon@pirg.org
Bush fails new TARP report card, group will monitor Obama bailout plans
-- Obama seeks “clarity,” “consistency” in line with report card findings --
WASHINGTON, February 10, 2009 – Without better oversight, the TARP bank bailout program will continue to fail, according to a report from a watchdog group. But U.S. PIRG expects today’s expected TARP reform announcements from the Obama Administration will include major improvements in oversight and accountability that will also benefit from continued use of the new U.S. PIRG TARP report card for evaluation. Pre-announcement news reports that Obama seeks “clarity” and “consistency” and “stress” evaluations of banks before receiving aid are encouraging and support the group’s recommendations.
“Taxpayers deserve to know what reforms will be in place before another $350 billion is lost into a black hole of executive bonuses, lobby expenses and mergers instead of jumpstarting the economy by making loans,” said Nicole Tichon, Tax and Budget Reform Advocate for U.S. Public Interest Research Group. “If the oversight and transparency measures we propose had been in place for the first installment of the TARP, we’d at the very least know where the money went and why.”
The Troubled Asset Relief Program (TARP) was established by Congress in the fall of 2008 to inject capital into the financial system. Half of its $700 billion appropriation was distributed by the Bush Treasury Department and the remainder is to be distributed under plans expected to be announced today by the Obama administration.
Among the key findings of the U.S. PIRG Education Fund report, “Failed Bailout: Lessons for Obama from Bush’s Failures on TARP,” are the following:
• The TARP program never met its original goal to stimulate lending and it never had a plan. It “lurched” from new program to new program without effect on the economy. For example, one day Citibank qualified for money as a healthy bank; on another, as a failing bank.
• The Bush Administration never asked TARP recipient banks what they planned to do with the taxpayer money, nor did it require reporting on what they did with it, as at least three of the government’s own watchdog agencies have found.
• Bush received an overall F and a zero on 26 of 27 evaluation parameters in the U.S. PIRG TARP report card.
• Other government agencies, technology firms, consumer organizations and universities all have similar report card systems established to provide product or service reports so that their stakeholders can make informed decisions; U.S. PIRG urges the government to adopt one for the TARP.
“President Obama has a big challenge reforming this failed program so it will save banks but protect taxpayers and boost the economy,” concluded Tichon. “If his proposals follow our oversight recommendations, which we believe are supported by the American public, and early reports are that they do, his bailout will be better and his grades will be certainly be higher than Bush’s.”
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# # #
U.S. PIRG serves as the federation of state Public Interest Research Groups. PIRGs are non-partisan, no-profit public interest advocacy groups that take on powerful interests on behalf of their members. More information on U.S. PIRG and its Campaign to Save America’s Financial Future is available at uspirg.org.
Over at the New York Times, in his story Faulting Credit Firms on Fixing Errors, reporter Bob Tedeschi has an important followup to the new National Consumer Law Center report Automated Injustice (previous blog with more links) by Chi Chi Wu. The report documents that the big three credit bureaus Experian, Equifax and Trans Union -- the gatekeepers to receiving fairly priced credit and insurance or the employment you qualify for -- all ignore the Fair Credit Reporting Act's (FCRA) requirements to fully investigate disputes and errors and instead, in a kind of tautology or use of circular reasoning, use automated dispute mechanisms that basically send erroneous and useless data back and forth to credit firm computers to "confirm" that, "yes, we have the same information that the creditor has so the consumer must be a deadbeat with an invalid dispute."
Ms. Wu says that the credit bureaus generally fail to forward to the creditors any supporting documentation sent to them by the consumer, like canceled checks. Rather, the disputes are essentially boiled down to two-digit codes that represent a category of complaint, and then they are forwarded to creditors. The creditors “might then simply look at their computer records, which put out the wrong information in the first place, and reject the dispute,” Ms. Wu said. “It’s not what most people think of as a real investigation.”
The story then quotes Stuart Pratt, chief of the credit bureau lobby, blaming consumers:
“Most consumers don’t want to work too hard to have it taken care of,” he said.
The good news is that the story notes that 5 years late, the FTC is finally about to issue new rules based on the 2003 Fair and Accurate Transactions Act (FACTA) amendments to the 1970 FCRA:
The Obama administration is expected to announce new rules later this year that would allow consumers who find mistakes in their reports to contact the creditors directly. The creditors would be required to respond to the consumers.
Now, Congress needs to fully restore a consumer's private right of action to sue a credit bureau that ignores the law. That might get some results.
Obama/Geithner cap CEO pay at taxpayer-bailed-out banks
The President has announced (White House blog) a variety of restrictions on executive compensation at banks receiving taxpayer cash. Secretary Geithner joined him and the rules are described at Treasury's website. The centerpiece is a $500,000/year salary cap. Last week, of course, the President called high pay to leaders of collapsed institutions now feeding at the taxpayer trough "shameful" as cited in the White House blog above. The tough rules generally apply to firms receiving "exceptional assistance."
In other banks behaving badly news, also this week (apparently while kicking and screaming) Wells Fargo -- a recipient of at least $25 billion of taxpayer cash -- canceled its annual 12-day Vegas boondoggle (AP).
In two stories today, the New York Times quotes investment bankers defending their pay and bonuses, just one day after President Obama called that pay "shameful." But I think the more interesting comments occur in a NYT story from a week ago by Floyd Norris. But first, from today: In Getting Theirs Cuts Both Ways on Wall Street by Eric Dash and Louise Story, a young banker whines:
“I feel like I got a doorman’s tip, compared to what I got in previous years,” said a 30-something investment banking associate at Citigroup’s offices in Lower Manhattan.
In It’s Theirs and They’re Not Apologizing by Alan Feuer and Karen Zraick, another says: "I’m a banker and I created $30 million. I should get a part of that." "Created?" I don't think so.
Back to Floyd Norris, he interviewed economic historians for the story Wall Street Paychecks May Wither. After an analysis of a study that proves Wall Street workers are currently overpaid, by a lot, and their regulators outnumbered and outgunned, he quotes Professor Thomas Philippon, a study co-author:
“Some of the financial innovations we have seen are obviously inefficient,” he said. “A good chunk of innovation has to do with tax and regulation arbitrage. That is really a waste for the society.”
This is a point, I think, that has been largely overlooked in much of the analysis of the role of the financial sector and of the meltdown. These guys are not really inventors in the sense of Edison or Tesla or even innovators like Gates or Jobs. They were self-styled masters of the universe, to be sure, with egos to match their out-sized pay, but there weren't any game-changer inventions coming out of the place. Worse, their "innovations" largely benefited themselves and their self-established class, but not society.
This week, we joined other leading ethics and lobbying reform organizations in a letter "calling for Congress to investigate whether Bank of America, AIG, or other recipients of billions in bailout money used taxpayer dollars to send “large contributions” to any political organizations." In particular, the letter raised the possibility that bailout recipients were using taxpayer cash to oppose workers' rights to organize into unions. Meanwhile, in other bailout funds misuse news, President Obama called excessive Wall Street compensation "shameful." Washington Post:
Obama's comments came on the same day that the Democratic chairman of the Senate Banking Committee threatened to bring before his committee any Wall Street executives who take big bonuses after their firms are propped up with public money.
SEIU takes bailout fight to the bank, Bank of America
SEIU has launched a campaign to "fire Ken Lewis," Bank of America chief. Thursday is a national day of action.
Bank of America tellers make about $24,000 a year. That's less than what the CEO of a company bought by Bank of America paid for his curtains during the $1.2 million redecoration of his personal office.[...] News reports say that Bank of America CEO Ken Lewis turned a blind eye when one of his new acquisitions doled out billions in executive pay in 2008 - including an estimated $4 billion in bonuses right before the company got its $10 billion bailout from the government.
Geithner seeks to reduce smell of banks on dole lobbying for more cash
Following widespread reporting (Associated Press via Business Week, New York Times) over the weekend that banks on the taxpayer dole had increased their lobbying to get more taxpayer cash to do who knows what with (anything but make loans to boost the economy!), new Treasury Secretary Tim Geithner, who dodged his own ethical bullets to get confirmed, has announced:
) new guidelines yesterday aimed at eliminating the influence of lobbyists on the $700 billion financial bailout program by restricting their contact with officials who are reviewing applications for money and deciding how to disburse it. Here is Geithner's release.
Corporate Crime Blotter: Rx here and foreign bribery there
From today's Wall Street Journal (pd subs. req'd) "Halliburton Co. said it has agreed to pay $559 million to the U.S. to settle charges that one of its former units bribed Nigerian officials during the construction of a gas plant." More from the Washington Post.
From WSJ: "Pfizer Takes $2.3 Billion Charge Linked to Bextra Probe: If you’re going to take a $2.3 billion earnings hit over government investigations, you might as well announce it the same day everybody’s more interested in your $68 billion deal." More from Philly.com.
MASSPIRG testifies on state drug company gift ban regulations
MASSPIRG testified this month that proposed regulations implementing an important new state law limiting drug company gifts to doctors and requiring disclosure of payments to doctors:
"do not adequately protect Massachusetts consumers.[...] The proposed regulations do not provide sufficient relief from the distortions caused by industry marketing practices that continue to drive up health care costs in Massachusetts and across the country."
Today's Washington Post has a page one above-the-fold story by Binyamin Appelbaum titled By Switching Their Charters, Banks Skirt Supervision. The story explains that regulated banks and S&Ls can routinely switch their charters from state to federal or federal to state, or from bank to S&L and back, so that they can take advantage of the coziest relationship with the regulator least likely to care about enforcing the law. This forum shopping precipitates a race-to-the-regulatory-bottom where no regulator steps up. The problem is exacerbated by the unbelievable fact that the state and federal bank regulatory apparatus is funded by fee assessments paid directly to regulators, with little if any legislative oversight of budgets or activities even allowed. Federal regulators seeking larger fiefdoms on the Potomac, such as the Office of Thrift Supervision and the Office of the Comptroller of the Currency, loosen their rules so more banks will join their country clubs and they'll have bigger budgets. The story's angle is that banks are switching to state charters to avoid federal oversight. I would argue strongly that while some of these probably smaller institutions may have escaped likely light enforcement actions by the weak hand of OCC or OTS, that neither OCC or OTS are aggressive regulators by any definition. Neither ever punishes a big bank or provides a "message" action that warns other institutions to walk the straight and narrow. Instead, both fit the classic "captured regulator" model and their lack of actions have contributed to the run-up of this crisis. Eliminating state regulators in their favor is not the answer.
Any financial reform in the wake of the Wall Street bailout needs to both limit charter-switching and decouple regulatory fee assessments from empire-building by adding expansive Congressional oversight of regulators. We have numerous federal programs funded by user fees. That's not the problem.
The problem is that I can think of no such user fee program that is so corrupt and leads to such poor policy outcomes as the banking system. More can and must be done. For example, just a few years ago, the Congress reauthorized the FDA's Prescription Drug User Fee Act to limit Big Pharma's historic influence and abuse of that program. For years, flaws in that program had allowed big drug companies to essentially control FDA's oversight of their drug introductions and kept FDA from adequately conducting post-market reviews of safety. FDA became a unit of Big Pharma, with too many of its resources allocated to rubber-stamping new drug introductions and too few inspectors policing the marketplace. If Congress can rein in the drug boys, they can rein in the bankers and their so-called regulators.
USA Today blogger rips Hearthland re breach notice
Over at his Zero Day Threat book blog, USA Today tech reporter Byron Acohido rips the Heartland payment processor for the lack of transparency about its massive security breach (my previous blog) involving 100 million or more credit and debit card numbers. From Byron:
Once again, we have a case where more transparency would clearly serve the greater good of making the Internet incrementally safer. Instead, what appears to be unfolding is yet another demonstration of plausible deniability by the centrally involved financial institutions, as each tries to dodge liability.
"This is kind of like economic patriotism," Dorgan said. "Americans were told you have to pony up some money to help these companies. And it's rather infuriating for them to find out now that those companies, when they were profitable, didn't want to pay taxes and found clever ways to hide their money overseas."
The Post goes on to point out that President Obama may support efforts to end the deplorable practice:
It is all legal, but it could come to an end, given the dire condition of the U.S. economy and President-elect Barack Obama's campaign pledge to close this popular business tax loophole. The Treasury estimates that it loses $100 billion a year in tax revenue as a result of companies shipping their income off shore, and congressional leaders are vowing to introduce legislation forcing big companies to pay full freight.
In a joint release with his co-requester Senator Carl Levin (D-MI), Dorgan also said:
“This report shows that some of our country’s largest companies and federal contractors, many of which are household names, continue to use offshore tax havens to avoid paying their fair share of taxes to the U.S. And, some of those companies have even received emergency economic funds from the government,” said Senator Dorgan. “I think we should take action to shut down these tax dodgers and we will be introducing legislation to do just that.”
This week the European Union found Microsoft, a recidivist monopolist, had violated its competition laws. The EU ordered Microsoft to untie Internet Explorer from the operating system Windows (previous blog). Washington Post Microsoft Loses E.U. Antitrust Case. We have joined the Consumer Federation of America in a number of activities (2004 court filing) urging greater U.S. sanctions against Microsoft. In 1999, U.S. District Judge Thomas Penfield Jackson issued the following, astonishing Findings of Fact in U.S. v. Microsoft.
412. Most harmful of all is the message that Microsoft's actions have conveyed to every enterprise with the potential to innovate in the computer industry. Through its conduct toward Netscape, IBM, Compaq, Intel, and others, Microsoft has demonstrated that it will use its prodigious market power and immense profits to harm any firm that insists on pursuing initiatives that could intensify competition against one of Microsoft's core products. Microsoft's past success in hurting such companies and stifling innovation deters investment in technologies and businesses that exhibit the potential to threaten Microsoft. The ultimate result is that some innovations that would truly benefit consumers never occur for the sole reason that they do not coincide with Microsoft's self-interest.
Higher courts and the Bush DOJ later declined to significantly punish the firm, however.
We joined U.S. Rep. Carolyn Maloney (D-NY) yesterday at a news conference (her release) announcing the re-introduction of the Credit Cardholders' Bill of Rights (our release). Also appearing, with consumer, labor and civil rights groups, were Senators Chuck Schumer (D-NY) and Mark Udall (D-CO). My full statement is pasted after the jump:
Statement of U.S. PIRG Consumer Program Director Ed Mierzwinski
Introduction of Credit Cardholders’ Bill of Rights
15 January 2009
2200 Rayburn HOB
“U.S. PIRG is pleased to again join Representative Carolyn Maloney (D-NY), who championed her Credit Cardholders’ Bill of Rights through the House last year on an overwhelming 312-112 vote. We are pleased Senators Mark Udall (D-CO) and Chuck Schumer (D-NY) are pushing reform in the Senate.
The Maloney bill makes many of the worst credit card practices, including hair trigger punitive rate increases on existing balances for consumers who are as little as one hour late, illegal.
Last month, the Fed and other regulators did a cruel disservice to consumers when they announced but then postponed their own similar credit card reforms until the middle of 2010. The Credit Cardholders Bill of Rights takes effect just 90 days after passage.
Just as the economy needs a recovery package now, consumers need protection from unfair credit card practices now.
We expected the Fed to be a new sheriff in town to police the credit card marketplace, instead we got the fed playing keystone kops by identifying serious corporate crime and then letting it continue.
U.S. PIRG will work to pass the strongest possible credit card reforms in this Congress. In addition to passing the Maloney Credit Cardholders’ Bill of Rights into law as soon as possible, we need to also ban binding mandatory arbitration in credit card contracts, lower outrageous interest rates, stop banks from raising interest rates for no reason and protect college students from unfair marketing practices.
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U.S. PIRG serves as the federation of non-profit, non-partisan state Public Interest Research Groups, which take on powerful interests on behalf of their members. Our main website is uspirg.org and our campus credit card reform campaign is at truthaboutcredit.org.
On behalf of President-elect Obama, economics advisor Larry Summers has sent Congressional leaders a letter urging better TARP oversight as a condition of the new administration's support for releasing the second half of the $700 billion Wall Street bailout. One of the wackier findings of the reports from the Congressional TARP oversight panel chaired by Professor Elizabeth Warren is that the Bush Treasury Department doesn't have and never had a plan for tracking bank use of the billions of dollars of taxpayer money it's been giving out in big chunks. Findings of the January 9th report:
The report highlights four key areas that demand special attention:
1. Bank Accountability—the Panel still does not know what banks are doing with the taxpayer money they have received.
2. Transparency—confidence in markets can only be restored when information is transparent and reliable, but we still have no clear mechanism to ensure transparent and accurate asset valuation and no confidence that the dangers posed by toxic assets have been addressed.
3. Foreclosures—Treasury has yet to take any steps to use TARP funds or develop plans to “maximize assistance to homeowners,” as required by law.
4. Overall Strategy—Treasury's shifting explanations for its purposes and the tools used have exacerbated the Panel's concern that Treasury does not have a coherent overall strategy and goals for use of the TARP funds.
NY Times backs consumer groups' call for White House consumer czar
In today's editorial A Voice for the Consumer, the New York Times backs the recent call by U.S. PIRG, the Consumers Union, the Consumer Federation of America and other leading groups to restore the long dormant White House Office of Consumer Affairs. From the NYT:
The time has come to give the American consumer a much stronger voice in Washington. President-elect Barack Obama has already named what amounts to an energy and environmental czar in the White House, and America’s beleaguered consumers deserve no less.[...] Presidents Johnson and Carter both recognized the need for a strong person to do that job. Both chose Esther Peterson, who during about eight years in office pushed for then-radical ideas like nutritional labeling on food and truth in advertising. As the Reagan anti-government era began, the consumer protection job steadily lost clout until it was shuttered in the late 1990s.
Consumers Union's and the AFL-CIO's Esther Peterson pages. In recent columns, David Lazarus of the Los Angeles Times (syndicated, here it is in the Allentown (PA) Morning Call), Sheryl Harris of the Cleveland Plain Dealer and James Love of the Huffington Post have echoed many of our concerns and described some of our other goals. Chief among these is restoration of the authority, leadership and resources of the many federal consumer agencies that have done such a dubious job over the past eight years. Here is our full platform:
Read the details here:
1. Restore the United States Office of Consumer Affairs; Put a Consumer “Czar” In The White House.
2. Rein in Wall Street Excesses, Protect Consumers from Abusive and Predatory Lending.
3. Protect Consumers from Price-Gouging in Oil, Gas and Electricity Markets, and Take Steps To Provide Households With Access to Alternative Energy and Efficiency.
4. Improve Consumer Access to Justice By Reinstating Legal Rights.
5. Guarantee Safe, High Quality, Affordable Healthcare for Everyone.
6. Ensure our Food and Products are Safe.
Connecticut AG Blumenthal to settle gift card ripoff suit with recalcitrant mall owner Simon
Attorney General Richard Blumenthal today announced that the owners of the Crystal Mall in Waterford will pay $308,736 -- mostly for refunds to thousands of consumers -- to settle allegations that they violated the state ban on gift card inactivity fees.
Norwich (CT) Bulletin. Along with the Consumers Union and others (previous blog), we have been fighting against the incredibly shrinking gift card--laden with fees and even subject to losses due to retailer bankruptcies. Give your nephew a card worth $50, and each month after the first year it declines by $2.50, just like a low-balance bank account, unless subject to stronger state law (Consumers Union list). While the settlement is important for its restitution to aggrieved consumers, Blumenthal's release notes that with the blessing of the pliant Treasury agency known as the OCC (our archival site OCCWatch), which allows its regulated national banks to charge any and all fees, mall owners such as Simon are now using a loophole and issuing gift cards under cover of a national bank charter:
Now, the company's actions would be beyond the state law enforcement because it has shifted to cards issued through a national bank, deemed subject only to federal law. [...] Simon is now issuing gift cards through two national banks, MetaBank and U.S. Bank, to circumvent Connecticut's ban on dormancy fees. Because they are national banks, their cards are governed by federal law, which allows dormancy fees. Simon is charging $2.50 a month on cards 13 months and older.
Under the new administration, we expect new leadership at the OCC that will rescind this unfair rule, if the OCC is not dismantled and replaced with a regulator that actually protects consumers, that is. More from Consumers Union. Our advice--give presents or give cash. Don't buy gift cards. The bank cards have outrageous fees; the retailer cards could become worthless due to bankruptcy.
In an unusual move, President Bush on Wednesday reversed his decision, announced a day earlier, to pardon Isaac R. Toussie, a Brooklyn developer who pleaded guilty to fraudulently obtaining federally insured mortgages and to defrauding Suffolk County, N.Y., by selling it overpriced land.
Isaac Robert Toussie, the Brooklyn developer who served time in prison for masterminding a massive Suffolk real estate scam, was pardoned Tuesday by President George W. Bush, effectively wiping his criminal record clean. [...] Toussie pleaded guilty to charges in two separate cases. In one, he admitted in 2001 that he had made false statements to the U.S. Department of Housing and Urban Development, pleading guilty to a count of falsifying loan documents that illegally qualified about 100 home buyers for the HUD-backed mortgages.
FDIC settles with subprime credit card co--Compucredit
The FDIC has announced a settlement with the Atlanta-based subprime credit card firm Compucredit over charges it deceived consumers by reducing their paltry $250 limits by up to $160 or more in upfront fees. The firm will provide restitution of over $111 million to aggrieved consumers as well as pay a $2.4 million civil penalty.
From the FDIC:
The most significant claims, in terms of restitution, relate to a fee-based credit card that was marketed to consumers with low credit scores. The FDIC alleged that the solicitations failed to adequately disclose significant upfront fees and misrepresented the consumer's initial available credit. The solicitations appeared to offer credit cards with a $300 credit limit; however, consumers were immediately charged as much as $185 in inadequately disclosed fees, leaving them with as little as $115 in available credit.
Compucredit was also accused of deceptively reducing already low credit limits based on where you used your card - tire retread store, hairdresser, liquor store, etc. These so-called behavioral scores are also being used by prime card companies that claim if a lot of their customers who shop where you shop default, they have the right to ding you by raising your rates even if you have a perfect payment history.
Today the Federal Reserve, OTS and NCUA are releasing long-awaited rules to make certain common credit card practices illegal unfair acts. The biggest problem with this otherwise good step forward is the extraordinary delay -- until July 2010 -- before the rules will be fully enforced. Card companies are using unfair hair trigger rate increases to harm consumers now-stopping them in 2010 won't help. Clearly, in January Congress will need to enact the similar Maloney Credit Cardholder Bill of Rights to take effect immediately. Additional proposals to ban both unfair mandatory arbitration and "any time, any reason" change clauses in contracts, protect students from unfair marketing and limit unfair interest rates and high fees are also needed. We will have more when we get to a real computer with a bigger screen and better connection.
Another SEC Failure: Madoff's $50 billion Ponzi scheme
Chairman Chris Cox of the SEC has admitted that a massive failure of enforcement of existing laws helped Bernie Madoff pull off the largest and longest running Ponzi scheme in history. From the New York Times story S.E.C. Says It Missed Signals on Madoff Fraud Case by Alex Berenson and Diana Henriques: "The Securities and Exchange Commission said Tuesday night that it had missed repeated opportunities to discover what may be the largest financial fraud in history, a Ponzi scheme whose losses could run as high as $50 billion."
The story goes on to say that the SEC's failures began at least nine years ago and discusses a "romantic" relationship that became a marriage between a senior SEC compliance officer and the Madoff firm's compliance officer.
You don't have to make this stuff up. It writes itself. More from the Times:
"Besides investigating Mr. Madoff, regulators are now in the embarrassing position of examining whether they should have caught him sooner. Mr. Madoff kept several sets of books and false documents and lied to regulators when they questioned him in previous examinations of his firm, Bernard L. Madoff Investment Securities, Mr. Cox said."
The Madoff scheme is a cautionary tale: unless new laws come with strict enforcement and oversight, it doesn't matter.
The federal bank regulator known as the OCC has announced an amended settlement with Wachovia Bank over its "alleged" relationship with fraudulent payment processors who used electronic debits known as "remote checks" to debit or deduct (steal) from customer accounts. Wachovia customers will receive over $150 million in restitution (repayment of the stolen funds). The US Attorney has embraced the settlement. For more information, call (866) 680-6659 or visit RestitutionPayment.com.
As we note in a previous blog, Charles Duhigg of the New York Times broke major stories in 2007 and earlier this year on the scam. In the second, he reported that Wachovia had apparently looked the other way because of the massive profits from the fees generated by this electronic payment business, despite warnings from regulators, other banks and even its own executives:
"YIKES!!!!" wrote one Wachovia executive in 2005, warning colleagues that an account used by telemarketers had drawn 4,500 complaints in just two months. "DOUBLE YIKES!!!!" she added. "There is more, but nothing more that I want to put into a note."
I am sure that there are additional private class actions still going forward that will address Wachovia's complicity. Simply paying back the stolen money does not excuse ignoring the numerous warnings while pursuing a business model that aided and abetted fraud despite those numerous warnings.
I've often written about the freecreditreport.com scam. The website is run by the credit bureau Experian. Over at Smartmoney.com, in her story FreeCreditReport.com: Not So Free -- Still, reporter Stacey Bradford points out two key astonishing facts.
First, that the site is ratcheting up its advertising:
FreeCreditReport.com spent a little more than $19 million on advertising during the third quarter, an increase of 28% from the same period in 2007, according to TNS Media Intelligence. A vast majority of that money -- roughly $14 million -- was spent on television ads.
Second, that the cancellation period to avoid being locked into the $14.95/month credit report monitoring service that the company sells is down to only 7 days -- and consumers are complaining that it is really hard to cancel.
The somnolent lapdog known as the Bush Administration Federal Trade Commission is responsible for the deception. Perhaps the numbers in the Bradford piece will wake them up. In weak settlements totaling a paltry $1.2 million dollars, it has continued to allow Experian to use the word "free" for its overpriced subscription service. Using the word "free" confuses consumers into thinking that they are going to the government-mandated annualcreditreport.com site where you can get an actual free credit report required by law. The web is full of other blogs that agree with me: (MSNBC Red Tape Chronicles blog, Huffington Post blog, Washington Post blog). If you are tricked into purchasing over-priced credit monitoring with the promise that it is "free", complain to the FTC and also to your own state attorney general (list here). He or she is a tough consumer cop, unlike the FTC.
Here's another thing: When the full history of the financial meltdown is written, it will describe the role of the credit bureaus. Not only did their super-duper credit scores fail to accurately warn of consumers' ability to repay, but their use of trigger lists and their incessant Internet ads for products such as lowermybills.com (also owned by, you guessed it, Experian) drove people to the mortgage companies where they got hooked on over-priced debt (previous blog). Over at his Center for Digital Democracy, Jeff Chester has written about the role of the credit bureaus in the explosive growth of behavioral advertising on the Internet.
Treasury has yet to address a number of critical issues, including determining how it will ensure that CPP is achieving its intended goals and monitoring compliance with limitations on executive compensation and dividend payments. Moreover, further actions are needed to formalize transition planning efforts and establish an effective management structure and an essential system of internal control.
"The GAO's discouraging report makes clear that the Treasury Department's implementation of the TARP is insufficiently transparent and is not accountable to American taxpayers," House Speaker Nancy Pelosi (D-Calif.) said, referring to the acronym for the bailout program, officially known as the Troubled Asset Relief Program.
To use a backpacking analogy, a tarp is certainly not a tent. I've camped in both. A tent is weatherproof but under a tarp, you are at the mercy of the elements. The TARP program, so far, has not kept taxpayers dry, nor has it kept their tax dollars from washing away as Treasury fumbles through the bailout storm. Meanwhile, in The Hill, one of the papers that covers the Capitol, Alexander Bolton reports that Dems in awkward position over Citigroup bailout plan. That special plan (New York Times) is the latest in a series of random, arbitrary giveaways without adequate protection for taxpayer dollars. The story questions whether Citigroup's ties to the Obama administration, through Citi's Robert Rubin especially (he admits he pushed risky investments as a "non-line" senior officer of the bank), will dampen Congressional oversight enthusiasm. Let's hope not.
The cases highlight what the FBI calls an "emerging scheme" afflicting the struggling real estate and mortgage market. In such crimes, thieves target people with good credit and large, untapped home-equity lines of credit, digging through public records -- such as property deeds and mortgages -- as well as publicly available Internet databases to obtain credit applications, credit reports and victim signatures.
The federal government's $200 billion plan to prop up consumer lending is likely to come with strings banks won't like: new regulations curtailing predatory lending practices.
That new $200 billion bailout includes includes credit cards, student loans and auto finance.
UPDATE: I took PIRG's own Deflate Your Rate advice and called Citi to complain and ask for a lower rate. They gave me a very good rate, even better than my old pre-Jack rate. Now, that could be because I have had this card in good standing for 15 years, or because they read my blog, or because I made the call. I hope more consumers make that call, rather than submit to the ridiculous 17.99% APR re-pricing rate.
ORIGINAL POST YESTERDAY: Got a Thanksgiving card from Citibank. Well, it isn't a card, but it isn't a letter. It's a boilerplate change of terms notice jacking my rate by 3% (previous blog on recent Citi announcement). According to news stories, Citibank is repricing (raising) rates on about 20% of its customers, despite promises to Congress and the public it would not (without a card-related reason such as a late payment). Here's my profile:
Had the card for years. Carry no balance. Haven't paid a late fee, ever, as I recall.
Never late with other cards. Use all the cards each month, but pay them off. No balance on any cards.
Maybe it's my unused utilization (available limit) on all cards--it's pretty high. Lotta unused credit there.
If that's the profile of their worst 20% of customers, why are they in so much trouble? MORE:
According to the most recent Fed G-19 statistical release, the average APR for customers who don't pay interest is 11.93%; for those who pay interest, 13.64%. Either way my new rate of a minimum of 17.99% is outrageous, even if I don't carry a balance (so I don't pay finance charges).
It may be more likely that I have been re-priced due to the "science" of behavioral scoring: I may live in a zip code or shop in stores where a lot of their other customers are deadbeats. Since I live in the burbs of our nation's capitol, this is troubling-- meaning the country is likely being run by deadbeats. But actually, according to the Fed's dynamic maps of credit card delinquency rates, I live in an area with very low delinquencies.
Maybe their supercomputers are programmed wrong. Probably the same computer that calculated their risk exposure from derivatives and currency default swaps. How's that going for ya? They've blown a gasket (legacy computers may have gaskets, who knows) and yellow lights are flashing on consoles that my shopping and card use profile has changed. Instead of my normal profile of marching through malls looking for dangerous toys, which is about the only time I visit one, perhaps I have a new updated profile in Citibank's South Dakota citadel. I guess Citibank's supercomputers have run an analysis predicting that I'm gearing up for a mall shopping binge tomorrow on Black Friday.
More likely, it means Citigroup is in worse trouble than even the front pages tell us. Despite the extremely favorable terms of the new Citigroup bailout, maybe it just isn't enough and they need me to kick in, too. (The Economist's View blog skewers the terms of the Citi bailout granted by Treasury Secretary Hank Paulson and the Fed.)
And if you are wondering when I would work in turkey and football, I thought we'd close with baseball. Last year Citi bought the naming rights for the new Shea Stadium (also built on the backs of taxpayers). Now that Citi has its own special taxpayer bailout, two New York City Councilmembers have proposed to re-name the new home of the Mets from Citi Field to Citi/Taxpayer Field:
Mr. Oddo quipped: “Not naming the field after Jackie Robinson in the first place: mindless. Tom Seaver stepping onto the new mound for the first time: timeless. Actually acknowledging the contributions of the hardworking taxpayer: priceless.”
Happy Thanksgiving, Citibank. Taxpayers, hide your wallets. Citibank customers, watch for your own card and complain to Congress.
Arthur Bryant, executive director of the public interest law firm Public Justice, has a good editorial America's access to justice at risk in today's Trenton (NJ) Times. It's about the myriad threats to access to justice posed by a three-pronged attack by corporate lobbyists:
They are using many tactics, but three are critical -- federal preemption, mandatory arbitration, and class action bans. If these three succeed, most Americans can kiss many of their rights goodbye.
lack of regulation, lack of risk controls lead to financial meltdown
If you are still wondering how badly lack of enforcement and deregulation were critical factors leading to the financial meltdown, check out Binyamin Appelbaum and Ellen Nakashima's story Banking Regulator Played Advocate Over Enforcer-- Agency Let Lenders Grow Out of Control, Then Fail in today's Washington Post. The story explains how the the obscure Office of Thrift Supervision (OTS), an arm of Treasury that "regulates" savings-and-loans, didn't just fall asleep on the job, but actively aided and abetted deregulation. All the banks that have failed so far this year, from Countrywide and IndyMac on down, were OTS-"supervised."
When Countrywide Financial felt pressured by federal agencies charged with overseeing it, executives at the giant mortgage lender simply switched regulators in the spring of 2007. The benefits were clear: Countrywide's new regulator, the Office of Thrift Supervision, promised more flexible oversight of issues related to the bank's mortgage lending.
Then, to learn more about the so-called "sophisticated" risk "controls" used by the big financial institutions, open your Sunday New York Times to Eric Dash and Julie Creswell's story Citigroup Saw No Red Flags Even as It Made Bolder Bets:
Today, Citigroup, once the nation’s largest and mightiest financial institution, has been brought to its knees by more than $65 billion in losses, write-downs for troubled assets and charges to account for future losses. [...] Citigroup’s woes are emblematic of the haphazard management and rush to riches that enveloped all of Wall Street. All across the banking business, easy profits and a booming housing market led many prominent financiers to overlook the dangers they courted.
Citi is regulated by OTS' sister agency that regulates national banks, known as the Office of the Comptroller of the Currency (OCC). Neither has distinguished itself in this mess. A strong case can be made that OCC has squandered more senior management resources on its plan to become the world-wide leader in preempting the ability of state attorneys general and enforcement agencies (Our archival OCCWatch page) than it used to regulate safety and soundness, predatory lending and other banking practices. Also, OCC is the only one of the five major regulators that opposes a Federal Reserve proposal regulating certain credit card practices as unfair and deceptive acts. Heck, even OTS supports it.
Spitzer on Wall Street fix; Gramm shows no remorse
Former New York Attorney General Eliot Spitzer, who took on unsavory Wall Street practices while federal regulators weren't watching out for small investors, has a Washington Post op-ed How to Ground The Street with some interesting ideas. Meanwhile, over at the New York Times, Eric Lipton and Steve LaBaton report on former Senator Phil Gramm: Deregulator Looks Back, Unswayed.
In two recent interviews, Mr. Gramm described the current turmoil as “an incredible trauma,” but said he was proud of his record. He blamed others for the crisis [...]
Goldman: No Bonuses -- How About the Other Masters of the Universe?
The papers are reporting that executives at former investment bank Goldman Sachs will not ask for or take bonuses this year. Goldman is now a financial services holding company under the wing of the Federal Reserve. My only question, dear readers, is this: How big a bonus are you supposed to get when your profits are down 70% through three quarters and it looks like a loss for the fourth? The good news here is maybe some of the other former Wall Street masters of the universe will do the same. To mix a few sensory metaphors, though, most of these guys are tone-deaf; meanwhile, the optics of excessive executive compensation in the current financial crisis just aren't that good (Washington Post: Growing Sense Of Outrage Over Executive Pay).
Citi to jack credit card rates (oops, I mean "re-price")
UPDATE: New York Times story confirming Citi will jack rates. "The move appears to backpedal from a commitment that Citigroup executives made to Congress in early 2007 when they tried to fend off greater regulation by promising not to raise rates until an account expires."
Today's Wall Street Journal story Citi to Cut More Jobs, Raise Rates on Its Plastic (pd. subs. req'd) confirms rumors that Citibank plans to jack the rates (re-price) of good credit card customers for what appears to be no reason except the economy:
"The industry has recently experienced an unprecedented market cycle with severe funding dislocation and significant consumer credit deterioration driven by the mortgage crisis and rising unemployment. In light of these unprecedented developments and others, Citi will be repricing a group of customers in our Citi-branded consumer credit-card business in the U.S. to appropriately manage these risks," said John Carey, chief administrative officer of the credit-card unit.
The questions remain whether Citi is going back to "universal default" and whether it plans to break any previous "a deal is a deal" promises to U.S. Senator Carl Levin (D-MI) and accountholders, or whether it only plans to raise rates as cards expire. As Citi testified before Senator Carl Levin's Permanent Subcommittee on Investigations in March 2007:
Citi will consider increasing a customer’s interest rate only on the basis of his or her behavior with us -- when the customer fails to pay on time, goes over the credit limit, or bounces a checks.
We've joined a number of public interest, civil rights and housing organizations in support of a petition for appellate review of the decision in Cuomo v. Clearinghouse Association and OCC. In previous decisions, the court held that even in circumstances where the federal Office of the Comptroller of the Currency (OCC) recognized that national banks still had to comply with state fair housing and consumer laws, that only it (the OCC), not state attorneys general or bank supervisors, could enforce those state laws.
The 2004 decision by the Office of the Comptroller of the Currency to displace states’ longstanding enforcement power with respect to state consumer protection and anti-discrimination laws severely disrupts states’ traditional law enforcement regimes. It directly contravenes this Court’s precedents and turns a fundamental principle of federalism on its head. The notion that valid and binding state laws may be enforced only by the national government is both perplexing and contrary to principles of federalism embedded within the Constitution.
This law review article by bank law scholar Professor Arthur Wilmarth explains some of the wrong-headed analysis by the lower court in one of the two predecessor decisions leading to this petition, OCC v. Spitzer (New York's attorney general previous to Andrew Cuomo).
Securitization model boosts bank hunger for credit card fees
Banks claim that their use of tricky high fee schemes and penalty interest rates now imposed on many credit card holders on a hair-trigger basis is due to sophisticated risk models that show those consumers are going to go bad. Actually, there's another reason. The USA Today story Why banks are boosting credit card interest rates by Kathy Chu and Byron Acohido explains that the growth in securitization of credit card debt encourages banks to pile on higher fees and interest.
Here's why: When banks package and sell card debt, they pass along to investors some of the risk the debt will go bad. Yet, banks often get to pocket much of the profit from rate and fee increases on those accounts. Imposing higher fees on more accounts — without a comparable rise in risk — lets banks raise revenue and keep profits up, at customers' expense. Securitization has been a "major impetus" for banks to expand penalty fees and rates in recent years, says Adam Levitin, a Georgetown University law professor and card expert. Banks "have little to lose if they squeeze too hard (if consumers default), but a lot to gain if they can extract additional payments" from card users, he says.
Wall Street firms "decamp" to DC to make money on bailout cleanup
Dana Hedgpeth explains in today's Washington Post story Wall Street Decamps to K Street for Work on Bailout that Wall Street's (and DC's K St) firms -- many of whom probably advised on now-collapsed deals -- are now re-making themselves as a solution to the financial meltdown:
The financial crisis team at one District law firm -- Akin Gump Strauss Hauer & Feld -- sends out almost daily e-mails and holds conference calls and helps with online seminars offering advice to troubled companies that have come under congressional investigation, including Countrywide, Moody's and American International Group. A recent online discussion was titled: "Who's Going to Court, Who's Going to Jail?: Civil and Criminal Law Enforcement in the Wake of Financial Crisis."
Arkansas Supreme Court say payday lending violates Constitutional usury cap of 17%
The Arkansas Supreme Court has ruled that the state's Check Casher's law -- which has enabled quadruple-digit APR payday lending -- violates the State Constitution's 17% usury ceiling. Article in Arkansas Business. Link to the decision. In a separate decision, the court also today rejected the lenders' plea that a payday lending class action case be shipped off to lender-friendly arbitration.
Kudos to the faith, consumer, civil rights, credit union and other organizations that joined together to win important predatory lending victories in Ohio and Arizona Tuesday. In both states, voters resoundingly rejected multi-million dollar astro-turf campaigns by out-of-state payday lenders to overturn state laws strictly regulating their previously mostly-unregulated triple-digit APR predatory payday loans. Don't let the door hit you on your way out, guys.
In Arizona, voters defeated Prop. 200 on a 60-40 vote (Arizona Star story and editorial). Defeat of Prop. 200 means an existing permissive law will likely sunset (or expire) as planned in July 2010 as we think the lenders have now exhausted both the legislature's and the public's patience in that state. Website of the Arizona PIRG-backed No On 200 coalition with their cute loan shark video take-off of the old SNL classic "land shark" pieces.
In Ohio, voters approved Issue 5 on a 64-36 vote, implementing new bi-partisan legislation strictly regulating payday loans (Cleveland Plain Dealer editorial). The Ohio PIRG-backed Yes On Issue 5 has some nice videos also.
Boring ballot question policy sidebar: Of course, except for certain spending laws in some states, legislative laws do not usually need to be approved by voters to take effect. In Ohio, the lenders were allowed to put the question on the ballot asking for a "No vote" against the new law. They cleverly reversed the typical wording "Yes, pass our proposal," to "No, defeat their proposal" in an unsuccessful effort to confuse voters. In ballot questions, when a voter doesn't care, or isn't sure, he or she is more likely to vote No, all other things being equal. Well, the lenders wrote their ballot question backwards, but the voters voted straighforwardly against predatory triple-digit loan sharking. Our previous blog.
In today's New York Times Magazine, Gardiner Harris explains in a detailed story that the once gold-standard U.S. FDA has a growing "Safety Gap". He argues that the FDA is under-funded, that it hasn't kept up with the globalization of commerce, and that it cannot protect us from dangerous products, especially those from China:
But are the Chinese factories safe? Who knows? [...] China has in recent years exported poisonous toothpaste, deadly dog food, toys made with lead paint and tainted fish. In one infamous example this spring, Chinese manufacturers substituted a cheap fake for the dried pig intestines used to make the drug heparin, which is given to dialysis and surgery patients to prevent blood clotting. [...] The F.D.A. regulates more than $1 trillion worth of consumer goods, which amounts to about 25 cents of every consumer dollar spent in this country. This includes $466 billion in food sales, $275 billion in drugs, $60 billion in cosmetics and $18 billion in vitamin supplements.[...] Even the F.D.A.’s staunchest defenders now acknowledge that something is terribly wrong.
He points out that it is not just money, it is antiquated computers, a lack of port and foreign inspectors and more. What's worse, many U.S. and other major drug manufacturers have put their faith in Chinese ingredients, increasing the load on the FDA. Now that Congress has fixed the CPSC (and we and others are vigilantly watching implementation and funding for the new Consumer Product Safety Commission Improvement Act) it is past time for vigorous oversight and improvement of the FDA. Meanwhile, to make matters much, much worse, the agency's mid-level professionals and scientists have suffered for years from a leadership full of drug and food industry insiders and political hacks bent on further deregulation and preemption. Tomorrow, the Supreme Court takes up a critical case concerning whether FDA warning label rules preempt state safety laws.
Barney Frank rips banks over bonuses (any is too many), loans (zero is not enough)
Full statement of the Chairman regarding the ways banks are abusing the first installments of their unprecedented $750 billion taxpayer bailout:
Washington, DC - House Financial Service Committee Chairman Barney Frank (D-MA) today released the following statement regarding provisions in TARP:
“I am deeply disappointed that a number of financial institutions are distorting the legislation that Congress passed at the President’s request to respond to the credit crisis by making funds available for increased lending. Any use of the these funds for any purpose other than lending— for bonuses, for severance pay, for dividends, for acquisitions of other institutions, etc.-- is a violation of the terms of the Act.
“I appreciate the fact that the Secretary of the Treasury has reemphasized that increased lending activity is the only legitimate purpose for taxpayer funding of these institutions. He must make it absolutely clear to any participating entity that the federal government will insist on compliance.
“On November 12th and November 18th the House Financial Services Committee will hold oversight hearings on legislation Congress has passed to cope with the financial crisis. It is very important if Congressional and public support for this program is to continue that we receive assurances at those hearings that the money being advanced will be used only for relending and for no other purpose.”
The report shows how critically important lawsuits have been in protecting women from unsafe or defective drugs and devices, and how women, in particular, would suffer should the U.S. Supreme Court give the drug industry complete immunity from lawsuits in the Wyeth case (to be argued Monday).
Diana Levine is a musician who lost her arm to gangrene following an adverse reaction, due to a poorly-administered and overdosed injection of a Wyeth antihistamine to treat nausea and migraines. The drug firm Wyeth's defense? That her state law claim for compensation is preempted because the injected drug had an FDA-approved warning label that her doctors should have read (previous blog). More from Diana Levine's counsel Public Citizen Litigation Group's Wyeth v. Levine case page.
Bush administration agencies have engaged in a massive campaign to eliminate longstanding state common law rights to sue companies when harmed by dangerous products. Not only does this system enable consumers to obtain compensation when harmed (the federal government does not provide compensation to victims), it also deters manufacture of dangerous products in the first place, perhaps even more than minimal federal standards do. Yet Bush agencies are asserting that compliance with federal law trumps not only state statutory law but also those state common law rights (previous blog). Also today, House Oversight and Government Reform Chairman Henry Waxman released a report Internal FDA Documents Show Career Staff Objected to Agency’s New Stance on Preemption.
Coupling together the available qualitative and quantitative information (including application of uncertainty factors) provides a sufficient scientific basis to conclude that the Margins of Safety defined by FDA as “adequate” are, in fact, inadequate.
There's a lot more, but you get the drift from these snippets:
lacks an adequate characterization of uncertainties
does not articulate reasonable and appropriate scientific support
Although the Food and Drug Administration will not reveal who prepared its draft, the agency's own documents show that the work was done primarily by those with the most to gain by downplaying concerns about the safety of the chemical. That includes Stephen Hentges, executive director of the American Chemistry Council's group on bisphenol A, who commissioned a review of all studies of the neurotoxicity of bisphenol A and submitted it to the FDA. The FDA then used that report as the foundation for its evaluation of the chemical on neural and behavioral development. The American Chemistry Council is a trade group representing chemical manufacturers.
New York Times editorial on M J-S investigative reporting BPA and the Donor.
If you read the subcommittee report, you can detect a high level of scientific outrage that the FDA in effect stacked the deck by excluding numerous peer-reviewed studies without cause, even though the assessment committee deemed them adequate.
Consistent and credible criteria for study inclusion, recommended by the Subcommittee, would be to use those studies that are judged as “adequate” by CERHR in the FDA hazard, dose-response and safety assessment of BPA. In addition, several studies of effects of BPA on adult humans and animal species that were published after the draft assessment was finished should be considered for inclusion in the final assessment.
We at U.S. PIRG are shocked, shocked, that stacking the deck in favor of presumably industry-approved studies only is going on at the FDA. We are shocked, shocked yet again that the American Chemistry Council is in cahoots with the FDA.
Chairman Henry Waxman (D-CA) of the House Committee on Oversight and Government Reform has sent letters to CEOs of major banks and Wall Street firms inquiring about their plans to continue to dish out massive bonuses and incentives in light of their receipt of billions of dollars of taxpayer aid. He says:
While I understand the need to pay the salaries of employees, I question the appropriateness of depleting the capital that taxpayers just injected into the banks through the payment of billions of dollars in bonuses, especially after one of the financial industry's worst years on record.
Following a recent major story in London's Guardian newspaper that estimated nearly 10% ($70 billion) of the $750 billion in taxpayer transfers to banks was already allocated to bonuses, Waxman's Senate investigative counterpart, Carl Levin (D-MI), Chairman of the Permanent Subcommittee on Investigations, had written (letter w/ Guardian story) Treasury Secretary Henry Paulson (himself of course a former Wall Street CEO from Goldman Sachs) asking how he was enforcing the new bailout law's limits on excessive compensation. Levin says:
It is unacceptable for financial institutions that have generated billions of dollars in losses, damaged the U.S. economy, and accepted a bailout, to maintain past levels of compensation.
Based on his failure to correctly understand the clear Congressional intent that Congress wanted to restrict Wall Street bonuses, and on his continued opposition to granting limited authority to bankruptcy judges to prevent foreclosures, Paulson must be as tone-deaf as his former cronies on Wall Street.
I am getting calls from the press about credit card company use of behavioral credit scores to lower credit limits. According to press reports, American Express, at least, (MSNBC story) has admitted lowering the limits of otherwise good customers because they might shop at stores that customers who've defaulted on their cards also shopped at. I am sure other majors are also using behavioral scores. A credit score is derived from a regulated credit report. A behavioral score could be derived from a variety of unregulated information sources, including, in this case, where you use your card. "Experience and transaction" information is something that the bank obtains from your own account data. The bank can enhance it with commercially available outside data sources to develop a virtually unregulated dossier on you. Consumer groups including U.S. PIRG have long argued that "experience and transaction" information -- one of the richest sources of detailed information about you -- should be subject to greater privacy rights. It is not. I also said above that all the big banks are probably using behavioral scoring. So are the subprime lenders.
This summer, I had an entry about parallel FDIC/FTC legal actions against a subprime predatory "fee-harvester" credit card company known as CompuCredit. That firm is known for issuing low-limit cards of $250 or so with the catch of over $150 in upfront fees or more, leaving consumers with a now easy-to-exceed less than $100 limit right out of the box. In addition to calling the marketing of cards with such ephemeral limits deceptive, the agencies called a wide variety of the firm's other practices deceptive. Among these was its undisclosed use of behavioral scoring to reduce credit limits. For example, according to the FTC's complaint at page 34 :
75. CompuCredit has based these credit line reductions on an undisclosed “behavioral” scoring model that penalized consumers for using their cards for certain types of transactions, including transactions touted in their solicitation materials such as cash advances and transactions with the following types of merchants:
• Direct marketing merchants
• Marriage counselors
• Personal counselors
• Automobile tire retreading and repair shops
• Bars and night clubs
• Pool and billiard establishments
• Pawn shops
• Massage parlors.
76. In some instances, CompuCredit reduced subscribers’ credit limits to levels below their existing balances and then charged over-limit fees.
Above, I called credit reports regulated and behavioral scores unregulated. The Fair Credit Reporting Act grants you a number of rights in credit reports including the right to look at and dispute your file and the right to a free report after credit denial (this last right is only triggered when a potential creditor denies you, however, not when an existing creditor changes your terms). On the other hand, the Gramm-Leach-Bliley Financial Modernization Act gives you few rights. It says that banks can use and share "experience and transaction information" even if you don't want them to do so. The growth and consolidation of financial behemoths triggered by the financial crisis could lead to even more development of unregulated internal dossiers or profiles. The new Congress, in its examination of longer-term responses to the financial crisis, should examine whether our once robust credit reporting rights are being diminished by the growing use of unregulated database information to make credit decisions. Of course, whether those supposedly rights-less unregulated databases actually constitute regulated credit reports should also be examined more closely.
Staff at six banks including Goldman Sachs and Citigroup are in line to pick up the payouts despite being the beneficiaries of a $700bn bail-out from the US government that has already prompted criticism. The government's cash has been poured in on the condition that excessive executive pay would be curbed. Pay plans for bankers have been disclosed in recent corporate statements. [...] None of the banks the Guardian contacted wished to comment on the record about their pay plans.
Two excellent columns in today's NYTimes on mortgage crisis
Bob Herbert's column today Climbing Down the Ladder talks about the impact of the mortgage crisis on older homeowners: "Losing a home to foreclosure is a disaster for anyone. It’s a catastrophe for older people." Also, Gene Sperling and Michael Barr of the Center for American Progress have a well-reasoned column Poor Homeowners, Good Loans that obliterates the mean-spirited, fact-less campaign to blame it all on the Community Reinvestment Act.
It is not tenable to suggest that the Community Reinvestment Act, which was enacted more than 30 years ago, suddenly caused an explosion in bad subprime loans from 2002 to 2007. During the 1990s, enforcement under the reinvestment act was strong, prime lending to low-income communities increased and it was done safely. In 2000, a Federal Reserve report found that lending under the act was generally profitable and not overly risky.
ORIGINAL: If, as some free market and other commentators persistently claim, the worldwide financial crisis was caused by reckless home buyers knowingly abusing cheap mortgages they couldn't pay, why does the Washington Post report today that
Lehman Brothers, the giant investment bank that last month filed the largest bankruptcy in history, is the subject of at least three federal criminal investigations that have subpoenaed a dozen top executives, according to a person familiar with the matter. [...] and [...] Lehman is one of at least 26 firms being examined by federal authorities investigating potential fraud and wrongdoing in connection with the worst financial crisis since the 1929 stock market crash.
In addition to the Presidential and Congressional elections, there are numerous important questions on the ballot (see Ballot Initiative Strategy Center list) around the nation. Two of the most important are in Arizona and Ohio, where predatory payday lenders are spending millions to confuse citizens into supporting their campaigns to continue making triple-digit APR small loans. Yesterday, Arizona PIRG and Arizonans for Responsible Lending issued a release with the lede:
Early findings of a University of Arizona study find that 5 percent of University of Arizona freshmen took out a payday loan last year, as reported by two professors at the University of Arizona’s Norton School of Family and Consumer Science.
In Arizona, a law legalizing payday lending that expires in 2010 will continue if the measure passes. We urge a NO vote on Arizona's Proposition 200 to let the bad law expire. According to Arizonans for Responsible Lending, the payday boys spent $4 million on lobbying in all states combined in 2006; they've already spent over $12 million in 2008 in Arizona alone.
In Ohio, the lenders have apparently finally qualified (after a messy signature campaign) their measure that seeks to overturn a recent law criminalizing payday lending. We urge a YES vote on issue 5 in Ohio to sustain the new law capping payday's typical interest rates of 391% APR or more at a reasonable 28%. This new report from Policy Matters Ohio finds that credit counselors oppose payday lending.
Oh, and don't forget, in Arizona, the Consumer Rights League is actually the bad guys. In Ohio, watch out for Ohioans for Financial Freedom. Both groups are among the astroturf fronts created by the industry's national lobby with the nice "hey, neighbor" sounding name, the Community Financial Services Association. They're on the run around the country, but they've still got millions in profits extracted from the pockets of hard-working Americans that they're driving into Ohio and Arizona by the truckload. Ohio and Arizona are critical battlegrounds in the campaign to end predatory lending.
Analysis of taxpayer "ownership" of banks available
Over at Credit Slips blog, Professor Adam Levitin has several posts (this one and this one, too, e.g.) analyzing the way that the partial taxpayer nationalization of banks really works:
The important thing to notice about the Treasury's "equity" injection into major financial institutions is that it is equity in name only. The preferred stock the Treasury is taking is at a prescribed dividend (5% for 5 years, 9% thereafter) and has no voting rights. Economically, it is a subordinated loan without a term.
How come the "what, me worry?!" attitude was so pervasive? As we know by now, no market participant -- mortgage brokers, banks, securitizers, hedge funds, and so on down the line -- had an incentive to consider the risk on their books. They could always pass it on to somebody else. In economics, this is known as the "theory of the greater fool", to whom the risk can be passed on. This is the problem that needs to be rectified through proper regulation.
New report on administration efforts to subvert consumer rights under state laws
The American Association for Justice has an important new report Get Out of Jail Free documenting the unprecedented partnership between the Bush administration and corporate lobbyists to use agency rulemakings as a vehicle to diminish consumer legal rights. The strategy has been used by FDA (drugs and medical devices), NHTSA (roof crush) and CPSC (mattress fire safety). Each agency (absent Congressional authority to do so) has issued at least one (FDA many more) rule that claims that as long as a product meets the rule's requirements, consumers have no right to go to court if harmed. The new report is based on Freedom of Information Act (FOIA) requests.
The FOIA documents detail a Bush regulatory strategy called preemption. In short, the Bush administration has decided that federal rules should usurp – or preempt – the rights of states to protect their citizens with stricter safety standards. In turn, consumers can no longer use the state protections when harmed by negligence or misconduct, giving total immunity to corporations instead. AAJ has tracked how the administration’s first attempts to preempt states rights utilized friend-of-the-court briefs on behalf of corporations in civil justice cases. After only mixed success, the administration then shifted strategies, targeting instead regulatory agencies in charge of product safety oversight.
The Wall Street Journal has a story today by Alicia Mundy Bush Rule Changes Could Block Product-Safety Suits (pd. subs. req'd) on the preemption issue and on the U.S. Chamber of Commerce's efforts to limit consumer legal rights. From the WSJ:
The use of rulemaking to protect corporations from product liability was discussed from early in the Bush administration, said former Bush domestic-policy adviser Jay Lefkowitz, who was instrumental in the process.
Our previous blog on the "merry band" of industry lawyers moving between federal and lobbying posts to coordinate these tawdry efforts to limit access to the courts. There are two major reasons consumers need to be able to sue companies that make dangerous products. First, no rubber-stamp federal law is ever adequate to protect the public and no federal law is ever nimble enough to respond quickly to marketplace changes that increase safety risks. Only the threat of paying damages causes companies to make their products safer.
Second, no federal law provides compensation to victims who've been harmed by dangerous products. Without access to the courts, consumers have no access to justice and no compensation for their injuries.
When the emergency bailout was proposed, consumer groups demanded that taxpayers gain an ownership stake not only in toxic assets, but banks (and their potential profits) participating in the bailout program themselves. While early drafts of the new law were unclear on this point, a floor discussion (colloquy) by Financial Services Chairman Barney Frank (D-MA) insisted that this authority was part of the bill. Now (Treasury Secretary Paulson statement; New York Times story) the free market Bush administration that slept while the crisis worsened is already broadly interpreting the two week old bill and announced today it is partly nationalizing some of the nation's banks as a condition of government aid. The firms will also face limits on dividends and executive compensation. The other question on everyone's mind is: will government-owned banks conduct their practices with less usury and fewer fee tricks that punish depositors and borrowers? At a news conference today, Senate Banking Chairman Chris Dodd (D-CT) made a welcome and "about-time" call for enactment of major consumer protections, to be considered in a possible Congressional lame-duck session after the election, including limits on predatory lending and unfair credit card practices and implementation of bankruptcy reform. From Dodd's release:
Homeownership Preservation: 9,800 families enter foreclosure each day. We should declare a temporary moratorium on foreclosures so that lenders, servicers and homeowners can come together to try to restructure their loans on terms agreeable to all.
Stop Predatory Lending: The Federal Reserve’s rules barring unfair and deceptive mortgage lending practices are a step in the right direction. We need additional legislation to stop these practices, which have triggered the greatest financial crisis in at least eight decades.
Credit Card Reform: The credit card industry is characterized by behavior toward consumers by many issuers that is considered abusive and predatory. These practices in the area of mortgage lending have had devastating effects on consumers and the country – to avoid future economic crises, we must reform credit card marketing and billing practices.
Bankruptcy Reform: It is irrational and unjust that a family that owns one home receives less protection under our laws than a family that owns two or more homes. The average American homeowner should be able to seek the protection of bankruptcy court to save his or her home.
In 2002, Angela Crespo, then Neurontin's senior marketing manager, emailed an outside firm that was contracted to write up the study's results: "We are not interested at all in having this paper published because it is negative!!" Pfizer declined to make the three employees in the emails available for interviews.
The drug maker Pfizer earlier this decade manipulated the publication of scientific studies to bolster the use of its epilepsy drug Neurontin for other disorders, while suppressing research that did not support those uses, according to experts who reviewed thousands of company documents for plaintiffs in a lawsuit against the company.
The story goes on to point out that all the PhRMA kids were doing it--
Merck had hired ghostwriters to produce scientific articles about Vioxx, then recruited prestigious doctors to serve as their official authors. [...] Last winter, Merck and Schering-Plough were criticized for delaying the release of a study on their best-selling cholesterol medication Vytorin...
Meanwhile, the Times separately reports in Child Warning Added to Cold Remedies that drug companies have begrudgingly agreed to warn that the remedies shouldn't be used by children under 4:
Despite the products’ extraordinary popularity, every study performed in recent years shows that they have no therapeutic effect beyond sedation, and a growing number of reports have concluded that they can be dangerous.
Bailed-out AIG executives hit the links at swank Pacific resort, leave taxpayers home
At his House Oversight and Government Reform Committee hearing today on the collapse of insurance mega-giant AIG, Chairman Henry Waxman disclosed that AIG executives decided to splurge nearly half a million bucks on golf one week after accepting an unprecedented $85 Billion federal bailout. The firm's top executives loaded up their golf clubs and tennis rackets and sojourned out to the luxurious St. Regis Monarch Beach resort in California. From Chairman Waxman's opening statement:
The federal bailout occurred on September 16. Less than one week later, AIG held a week-long retreat for company executives at the exclusive St. Regis Resort in Monarch Beach, California. A photograph of the resort is on display. Rooms at this resort can cost over $1,000 per night. Invoices provided to the Committee show that AIG paid the resort over $440,000, including nearly $200,000 for rooms, over $150,000 for meals, and $23,000 in spa charges.
Situated high on a bluff overlooking the majestic Pacific Ocean, stands a landmark resort of legendary proportions. Located midway between Los Angeles and San Diego, the Tuscan-inspired St. Regis Resort, Monarch Beach is devoted to the pursuit of service and elegance with a seamless blend of comfort and technology.
American International Group (“AIG”) serves as a reminder and an unfortunate but excellent example of what is wrong with our financial system today. While there are many capital market participants that operate within ethical and legal boundaries, there have been far too many that have not. We began the decade with names such as Enron and Worldcom, followed by the revelations regarding Wall Street analysts misleading investors, then on to the mutual fund late trading and market timing scandal, then the stock option back dating at companies such as United Health, and now we find ourselves in the midst of the biggest and most destructive crisis of all—the subprime fiasco. This is a crisis that could have, and should have, been averted before it cost American taxpayers what appears may be in excess of a trillion dollars before all is said and done.
Updated and name corrected In recalled-crib-company collapse news, Michael Greenwald Rosenwald (oops, also Annys Shin contributed) of the Washington Post has a story on Blackstreet, the private equity firm and parent of SFCA, which says it bought Simplicity's assets, but not its liabilities. The cribs had been recalled (previous blog) due to the deaths of several infants. From the Post story A Test of Blackstreet's Strategy: [Blackstreet founder Murry]
Gunty declined to speak in detail about the bassinet issue, saying only: "With respect to Simplicity, I'm the father of three young kids, and I cannot imagine the loss these families have suffered. It's very tough, and we want to do the right thing here." Blackstreet's lawyers have argued that it bought only Simplicity's assets, not its liabilities, even though government officials are seeking "all legal remedies" against the company. Asked several times what the "right thing" was, Gunty would say only, "It's a very tough situation, and we want to do the right thing."
Again, those "pesky" (as they say down at the K Street lobby houses) state attorneys general, led by Illinois attorney general Lisa Madigan (at left at a news conference last week announcing more recalled cribs found on shelves, with Nancy Cowles of Kids in Danger), are leading the way (Madigan release). Why would any member of Congress ever vote to preempt the authority of state attorneys general to protect the public from financial or safety hazards? Well, industry has an organized campaign to insist on preemption no matter how weak the federal law, and so Congress does preempt the states all the time. Congress even seeks to eliminate the enforcement authority of state attorneys general, claiming that "uneven" enforcement by "rogue" state AGs of "carefully-drawn federal standards" is as "bad" as "a patchwork quilt of 50 different laws."
Here's the final paragraph of the story, with some incredible quotes from Mr. Ray Rice, an investor in the Blackstreet firm:
Rice, for one, is not overly concerned about Blackstreet's potential liability. While he said it is a "terrible, terrible, terrible tragedy when somebody loses a baby" -- he has grandchildren -- Rice also stressed that he didn't think Blackstreet had any liability. "I don't think I'm exposed to a darn thing," Rice said. "I don't think the fund is exposed." But even if the Simplicity deal does turn bad -- if people stop buying the products altogether -- Rice said, "If Simplicity gets wiped out and the equity gets wiped out, it's just a loss."
Countrywide/BofA to pay $8 billion in mortgage case
Well, if all those Countrywide subprime option ARM loans were entered into by knowing consumers who understood the "fair" terms of their contracts, why has the new Countrywide owner, Bank of America, agreed to an $8 billion (record by far) settlement over predatory practices with those pesky state Attorneys General? From the Wall Street Journal (pd. subs. req'd):
With this settlement, we have the first-of-its-kind mandatory loan modification program," said Illinois Attorney General Lisa Madigan, who had filed a civil lawsuit alleging that Countrywide engaged in unfair and deceptive practices. "This program is going to help homeowners stay in their homes, which ultimately helps investors," she added. "It will shore up communities and therefore it will help with the economy.
“Unlike last week’s congressional bailout, this loan-modification program provides real relief for borrowers at risk of losing their homes. Tragically, California and the other states have had to step in because federal authorities shamelessly failed to even minimally regulate mortgage lending.”
Predatory? Brown's release adds:
Countrywide deceived borrowers by misrepresenting loan terms, loan payment increases, and borrowers’ ability to afford loans.
For Immediate Release: Friday, October 3, 2008
Contact: Ed Mierzwinski, 202-546-9707x314
Statement of U.S. PIRG Consumer Program Director Ed Mierzwinski on Final Passage of Wall Street Bailout Legislation Today
“U.S. PIRG is deeply disappointed that Congress punted on enacting critical protections for taxpayers and homeowners in the Wall Street bailout legislation passed today.
There is no question that regulator inaction and ineptitude made things much, much worse.
Should the markets stabilize following this vote, Congress must realize that this is only a stopgap measure with nothing – not a single line in more than 400 pages – that guards against another collapse of the financial markets.
Further, all of the homeowner and many of the taxpayer protections touted by bill supporters are voluntary. We can only hope that Secretary Paulson will use the unprecedented and extraordinary power he has been given to stabilize the uncertain financial landscape for homeowners, consumers and communities. Protecting homeowners protects taxpayers.
We call on Congress to take up broad financial reform in the first 100 days of the new Congress. Next year’s reforms must include tougher, more prudent safety and soundness regulation, greater oversight of the regulators themselves, and elimination of predatory credit card and mortgage practices. It must also give consumers, depositors, small investors and taxpayers a bigger voice in financial regulation.”
Durbin introduces Professor Warren's "CPSC for financial products" idea
Lost in the shuffle of the bailout news, on Friday, Senator Dick Durbin (D-IL) filed legislation, S. 3629, to "establish a new Consumer Credit Safety Commission, to provide individual consumers of credit with better information and stronger protections, and to provide sellers of consumer credit with more regulatory certainty." More information is not yet available at Thomas.loc.gov but should be in a few days. Over at Consumer Law and Policy blog, Professor Jeff Sovern explains the concept. Here's a working link (Jeff's in his post doesn't work) to one of several available articles where Professor Elizabeth Warren, one of the nation's leading consumer credit and bankruptcy experts, explains her idea. It's a good one. If the CPSC can ban dangerous toys, shouldn't there be a companion CCSC with the power to ban dangerous financial products? From Professor Elizabeth Warren:
It is impossible to buy a toaster that has a one-in-five chance of bursting into flames and burning down your house. But it is possible to refinance your home with a mortgage that has the same one-in-five chance of putting your family out on the street—and the mortgage won’t even carry a disclosure of that fact. Similarly, it’s impossible for the seller to change the price on a toaster once you have purchased it. But long after the credit-card slip has been signed, your credit-card company can triple the price of the credit you used to finance your purchase, even if you meet all the credit terms. Why are consumers safe when they purchase tangible products with cash, but left at the mercy of their creditors when they sign up for routine financial products like mortgages and credit cards?
Shocker: Paulson bailout defeated in House 205-228
Today the House defeated (NY Times story) the Wall Street bailout plan developed by Treasury Secretary Henry Paulson on a 205-228 vote. Our statement. Votes in the House and Senate on a revised bill may occur Wednesday. While much of the news will likely be about some of the Republicans who opposed the plan on free market grounds, a large number of Democrats also opposed it.
Many of them, including members of the Congressional Black and Hispanic Caucuses, are running unopposed and presumably are not afraid of the voters. So why did they vote against the Speaker and the President? Perhaps they were making a statement that the bill really had nothing significant in it to help Main Street homeowners or taxpayers either.
As we have previously noted, our coalition's must-be-included plan to modify mortgages to prevent foreclosures was taken out of earlier drafts (it had been among the banking industry's "vote this off the island" priority list) late last week.
Yet, many believe that the voluntary measures to stop foreclosures remaining in the bill won't really work-- and that is the crux of problem. Why not? Well, because these are voluntary. As MSNBC reporter John Schoen writes today: Foreclosures are key element missing in plan. He goes on to point out why many think that those alternative voluntary measures won't work, and ultimately, why that matters to the whole concept of the bailout bill, not only to distressed homeowners and their neighbors:
But the biggest unknown is whether the government’s pledge to help homeowners at risk of losing their homes will be any more effective than past efforts to slow the pace of defaults and foreclosures. Until that tide begins to turn, the housing market will continue to be bloated with big inventories of bank-owned houses put back on the market at fire-sale prices. That puts downward pressure on all home prices. And until home prices stabilize, it’s impossible to assign a value to the troubled investments at the heart of Wall Street's problems.
For more on defaults and foreclosures, see the Center for Responsible Lending here and here.
According to a summary (below the "continue reading" jump) from the Speaker's office, final bi-partisan Wall Street rescue and bailout legislation will not include the consumer, civil rights, community, labor coalition's priority ask: giving bankruptcy judges the ability to prevent foreclosures to keep people in their homes and help taxpayers by reducing the cost of the bailout. The modest foreclosure prevention proposals remaining in the plan are expected to be inadequate. A deal on the unprecedented Wall Street bailout will likely be voted on today Sunday or tomorrow Monday. So, the foreclosure crisis will continue as homes, and entire neighborhoods, will continue to be boarded up. The question now is -- will the $700 billion dollars of market confidence money at the core of the bailout work? The taxpayers who will pay for it -- both in dollars and the opportunity cost of other programs that won't go forward -- are eager to know.
We can only hope that the Congress takes the few months before the new 2009 Congress to conduct vigilant oversight of what went wrong so it can conduct a more thoughtful implementation of additional reforms next year. Already this week, SEC Chairman Chris Cox has admitted the accuracy of a two-part SEC inspector general's report on its Bear, Stearns oversight failures (New York Times). We fully expect and will demand that Congressional hearings making plans for major financial reforms in 2009 include more than the usual suspects from the financial industry as witnesses. Those prudential reforms must put a higher priority on protecting taxpayers, homeowners, depositors and small investors and holding the financial regulatory system and its players accountable. After all, we taxpayers now own some of its former biggest players. Here is the Speaker's press release. Bailout summary follows.
Office of Speaker Nancy Pelosi -- Sept. 28, 2008
REINVEST, REIMBURSE, REFORM
IMPROVING THE FINANCIAL RESCUE LEGISLATION
Significant bipartisan work has built consensus around dramatic improvements to the original Bush-Paulson plan to stabilize American financial markets -- including cutting in half the Administration's initial request for $700 billion and requiring Congressional review for any future commitment of taxpayers' funds. If the government loses money, the financial industry will pay back the taxpayers.
3 Phases of a Financial Rescue with Strong Taxpayer Protections
* Reinvest in the troubled financial markets … to stabilize our economy and insulate Main Street from Wall Street
* Reimburse the taxpayer … through ownership of shares and appreciation in the value of purchased assets
* Reform business-as-usual on Wall Street … strong Congressional oversight and no golden parachutes
CRITICAL IMPROVEMENTS TO THE RESCUE PLAN
Democrats have insisted from day one on substantial changes to make the Bush-Paulson plan acceptable -- protecting American taxpayers and Main Street -- and these elements will be included in the legislation
Protection for taxpayers, ensuring THEY share IN ANY profits
* Cuts the payment of $700 billion in half and conditions future payments on Congressional review
* Gives taxpayers an ownership stake and profit-making opportunities with participating companies
* Puts taxpayers first in line to recover assets if participating company fails
* Guarantees taxpayers are repaid in full -- if other protections have not actually produced a profit
* Allows the government to purchase troubled assets from pension plans, local governments, and small banks that serve low- and middle-income families
Limits on excessive compensation for CEOs and executives
New restrictions on CEO and executive compensation for participating companies:
* No multi-million dollar golden parachutes
* Limits CEO compensation that encourages unnecessary risk-taking
* Recovers bonuses paid based on promised gains that later turn out to be false or inaccurate
Strong independent oversight and transparency
Four separate independent oversight entities or processes to protect the taxpayer
* A strong oversight board appointed by bipartisan leaders of Congress
* A GAO presence at Treasury to oversee the program and conduct audits to ensure strong internal controls, and to prevent waste, fraud, and abuse
* An independent Inspector General to monitor the Treasury Secretary's decisions
* Transparency -- requiring posting of transactions online -- to help jumpstart private sector demand
Meaningful judicial review of the Treasury Secretary's actions
Help to prevent home foreclosures crippling the American economy
* The government can use its power as the owner of mortgages and mortgage backed securities to facilitate loan modifications (such as, reduced principal or interest rate, lengthened time to pay back the mortgage) to help reduce the 2 million projected foreclosures in the next year
* Extends provision (passed earlier in this Congress) to stop tax liability on mortgage foreclosures
* Helps save small businesses that need credit by aiding small community banks hurt by the mortgage crisis—allowing these banks to deduct losses from investments in Fannie Mae and Freddie Mac stocks
While this is no longer accurate, since it is more than an hour old, the attached 102 page version of the Democratic discussion draft of Wall Street rescue/bailout legislation will give you details on progress from the original 3 page Paulson proposal. Also, here are what I am told are the Senate Republican substitute principles (1 page).
Updated version of help taxpayers by helping homeowners letter
Here's a newer (Wednesday) version of our coalition's Monday letter to Congress -- updated with numerous new sign-on groups -- demanding that bankruptcy judges be given the right to make court-supervised loan modifications as a mandatory condition of any Wall Street rescue bill. Preventing foreclosures keeps people in their homes making monthly payments and preserving neighborhoods. Helping homeowners helps taxpayers by reducing the cost of the Wall Street bailout. What part of that don't the President, Hank Paulson and Congressional opponents understand?
Wall Street bailout plan collapses, WaMu collapses, too
Yesterday, Wall Street bailout talks collapsed (Washington Post story, New York Times story) as dissident House Republicans rejected the President's proposal that was being negotiated by Congressional leaders and the President and plan architect Treasury Secretary Hank Paulson at the White House. While the House Republicans have philosophical opposition to market intervention, a number of House Democrats led by John Conyers (D-MI) and Zoe Lofgren (D-CA) and a broad U.S. PIRG-backed coalition also continue to oppose the plan, for different reasons. The proposal, even as modified by Congressional leaders, still does nothing for Main Street. It still lacks our lead demand -- giving consumers in dire straits modest loan modification rights to avoid foreclosure. As the New York Times asks in its lead editorial: What About the Rest of Us?
Mr. Paulson has long opposed what is probably the best way to help Americans stay in their homes: allowing a bankruptcy court to reduce the size of bankrupt borrowers’ mortgages. Unfortunately, but predictably, drafts of the bailout plan circulated late Thursday do not mention that relief. It is simply outrageous that every type of secured debt — except the mortgage on a primary home — can be reworked in bankruptcy court. The law was designed to protect lenders, who have obviously and disastrously abused that protection. There would be no favors dispensed in bankruptcy proceedings. Lenders would have to accept less of a payback and borrowers would have to submit to the oversight of the bankruptcy court for years.
Meanwhile, in other news, yesterday the FDIC brokered the sale of mega-thrift Washington Mutual to JP Morgan Chase. It is the largest FDIC-insured bank failure in history (Washington Post story) but the Chase acquisition will protect the FDIC's taxpayer-guaranteed insurance fund from a massive hit. WaMu had grown fat on risky mortgages (New York Times story). WaMu was also the first large bank to gouge its deposit-account customers with draconian bounce-protection overdraft loans. Its use of this sordid and tawdry practice was first exposed by Alex Berenson of the New York Times -- Banks Encourage Overdrafts, Reaping Profit -- five years ago. We cannot even get the House Financial Services Committee to schedule a vote on HR 946, the Consumer Overdraft Protection Fair Practices Act (Maloney-D-NY), to strictly regulate the practice now used by nearly every bank and, disappointingly, some member-owned credit unions. Not to clap, former WaMu customers: Chase will likely continue the practice. The nation's new largest bank, along with the new number 2, Bank of America, both offer so-called "free" checking with overdraft "protection" as a mandatory "benefit" and "service" to their customers. Hide your wallets.
Earlier this year, former employees of MBNA contacted AFFIL looking for a way to speak out about disturbing sales practices at one of the country’s largest credit card companies. “Everything that I was trained to do was about selling money, nothing else,” stated Cate Colombo, who worked for four years as a Customer Service Representative at MBNA, now run by Bank of America. “We were given financial incentives to drive customers more into debt. The company’s practices were absolutely unethical and should be illegal,” said Ms. Colombo.
1) The final provision must include Chapter 13 judicial modification relief and a mechanism for ensuring loan modifications.
2) The final law must protect taxpayers.
3) The new law must severely restrict executive compensation at any companies that directly benefit from the bailout and include a claw-back provision to reverse ill-gotten gains.
4) The bailout must be designed to minimize the opportunity for gaming and should be designed to minimize moral hazard.
5) The bailout must include greater oversight than the Paulson plan provides for.
6) The bailout must include greater transparency in financial transactions and rescue operations than the Paulson plan provides for.
Finally, we should not let any institution that engaged in racial or ethnic discrimination or abusive lending off the hook for their actions.
Consumer groups win auto safety lawsuit against government
In some good (and non-Wall Street bailout-related) news, Public Citizen attorney Brian Wolfman explains over at the Consumer Law and Policy blog that consumer groups have prevailed over the Bush administration in federal court. Public Citizen, Consumers for Auto Reliability and Safety, and Consumer Action sued the Department of Justice over its 15-year unlawful delay in establishing a used vehicle database.
The purpose of the database is to enable consumers to check the validity of a car's title and odometer reading and learn whether the car has been stolen or severely damaged.
Today, Wednesday, Last Chance for free credit monitoring
Oops, a few days ago I said Tuesday was 9/24. It is actually today. In what seems like a short deadline for a recently approved settlement, consumers must register here by TuesdayWEDNESDAY 9/24, (name, address and some details but no bank account or credit card numbers required) to obtain benefits (either six months of credit monitoring with a possible cash payment OR nine months of enhanced credit monitoring) in a nationwide settlement of a lawsuit against the credit bureau Trans Union. More information in this pdf summary. The good news is that the settlement prohibits TU from automatically renewing you, although it certainly hopes and dreams consumers will convert to for-profit credit monitoring at the end. Take it for free but just say no when it is over.
Massive victory on Credit Cardholders Bill of Rights!
Rep. Carolyn Maloney (D-NY) rolled a 300 game today, as the House approved her Credit Cardholders' Bill of Rights, HR 5244 by an overwhelming 312-112 vote. The victory sends a strong message to the banks that the Congress, as well as consumers, is tired of their tricks and traps. It also sends a clear message to the Federal Reserve to buck up and resist demands from the banks to weaken its similar rule proposal scheduled to take effect at the end of the year. Previous blog has details.
Now, we continue efforts to convince the Congress that (1) Secretary Paulson wears no clothes and (2) the banks wear no clothes, so (3) why is it so hard to tell them that any final Wall Street rescue must protect homeowners and taxpayers? We still don't have a guarantee that the proposal will allow bankruptcy judges to help keep people renegotiate loans so that they can stay in their homes. We have to get rid of the double standard in Washington-- where the banks can come to Congress with Mr. Paulson and ask for an unlimited bailout with the right to re-negotiate their debts, but consumers cannot. Previous blog.
House to consider Credit Cardholders' Bill of Rights as early as Tuesday
UPDATE: The White House has issued a SAP (Statement of Administration Policy) opposing the Credit Cardholders Bill of Rights (which may come up as early as 10AM Tuesday). It's more like a SOP to its industry cronies.
Original post: We're urging all members of Congress to support the Credit Cardholders' Bill of Rights, HR 5244, sponsored by Rep. Carolyn Maloney (D-NY) and 155 co-sponsors. It's something that Congress can do for Main Street, in this week of extraordinary efforts on behalf of Wall Street. Oh, by the way, the Credit Cardholders' Bill of Rights is not a bailout, it simply bans the banks' worst unfair and deceptive practices. As our U.S. PIRG floor letter, our coalition floor letter and this letter signed by leading civil rights groups all point out, it is modeled on a similar Federal Reserve proposal. The bill could be considered as early as Tuesday. Of course, it enjoys fierce opposition from the banks that have placed Americans in debtors' prisons without walls due to their use of a variety of unfair and deceptive practices it would make illegal.
No more masters of the universe, and nothing much for consumers or taxpayers in bailout plan
Update: Here are latest versions of the Treasury proposal and the Senate and House counter-proposals. We understand that the House proposal will have the Senate's consumer bankruptcy modification proposal added. It must. Any final Wall Street bailout law must include this Main Street provision. By the way, there's quite a bit of analysis of the proposals and the debacle over at Dean Baker's and Credit Slips and Consumer Law and Policy blogs.
Earlier post: On the last day for Yankee Stadium (The House that Babe Ruth built, AP photo, 1948), the last remaining Wall Street self-proclaimed so-called "masters of the universe" -- the Wall Street investment houses that Goldman and Morgan built -- announced plans (New York Times) to become regulated bank holding companies, giving themselves more regulation in return for more access to government capital at low rates. While the Yankees had a downturn this year, they never collapsed like failed masters of the universe Bear, Lehman and Merrill, along with the bailout kids at AIG and others. Based on the scenes at the Stadium last night, there is more fan confidence in a Yankee return to masters of the universe greatness than investor or consumer or taxpayer confidence in the Paulson "blank-check-bigger-than-the-Iraq-war" plan. It is critical that Congress add prudential safeguards to the proposal, including greater GAO and Congressional oversight and transparency. Congress must also insist on the following:
1) Caps on excessive executive compensation. Both Paulson and the beleaguered industry oppose this (Washington Post). Meanwhile, the New York Times runs a story Big Financiers Start Lobbying for Wider Aid, which includes a high school yearbook page of photos of financial industry lobbyists all looking for special taxpayer giveaways to their sectors to be added to the proposal.
2) Fairness for homeowners: Congress must insist on an industry-opposed modification to bankruptcy laws that would allow judges to make loan modifications to keep people in their homes and avoid foreclosure if they took out certain subprime loans. This New York Times story Democrats Set Bailout Conditions as Treasury Chief Rallies Support has a buried mention (last paragraph) of the proposal supported by all leading consumer and community and civil rights groups.
On the New York Times' op-ed page, in his column Cash for Trash, economist Paul Krugman explains some of the problems with the Paulson proposal.
The good news is that the settlement prohibits TU from automatically renewing you, although it certainly hopes and dreams consumers will convert to for-profit credit monitoring at the end. Take it for free but just say no when it is over. TU actually broke the law throughout most of the 1990s, and lost a lawsuit against the Federal Trade Commission (ultimately the Supreme Court denied TU's request for an appeal of the ruling by the DC Circuit US Court of Appeals, which even industry commenters found to be an emphatic slapdown -- this made bad law for credit bureaus, but good law for consumers) before this private litigation took place. Trans Union felt it was above the law, and arrogantly used protected credit reporting data for target marketing in defiance of the law. This case offers fairly paltry (but easy to obtain) benefits in my view, and not enough punishment for a recidivist corporate wrongdoer. According to a recent AP story, the association representing credit bureaus and their less regulated ilk (data brokers) spent over $264,000 lobbying Congress in just the second quarter of 2008.
NYTimes urges passage of Credit Cardholders' Bill of Rights
In an editorial Consumer Protection today, the New York Times calls for Presidential candidates to urge House leaders Speaker Nancy Pelosi (D-CA) and Majority Leader Steny Hoyer (D-MD) to bring the PIRG-backed Credit Cardholders' Bill of Rights to the floor for a vote and to introduce a similar Senate bill.
For all of these candidates who keep talking about helping the ordinary American, this should be an easy one. Get behind the Credit Cardholders’ Bill of Rights now, before the election.
They'd be aligned with the American people they always talk if they did. According to a recent Roper poll, Americans are mad at their credit card companies and "Nearly 3 in 4 feel need for more credit card regulation." Also, House passage of the important bill will send the Federal Reserve the strong message that it should not weaken its own similar strong proposed rules. Our previous blog has more on the bill and the Fed rules.
Does behemoth law firm Jones Day suppress speech unfairly?
Public Citizen Litigation Group attorney Paul Alan Levy, one of the leading defenders of free speech on the Internet, thinks so. He has an interested post Trademark Abuse by Jones Day to Suppress Free Speech over at Consumer Law and Policy blog:
A new entry in the contest for “grossest abuse of trademark law to suppress speech the plaintiff doesn’t like” comes from Chicago, where the giant law firm Jones Day has sued BlockShopper.com, a web site that reports on real estate purchases in two upscale specific Chicago neighborhoods, as well as in Las Vegas, Palm Beach, and St. Louis.
Apparently, Jones Day didn't like links to its attorneys or its website. Levy says:
"That is what web sites do – they link to other web sites (that’s what makes it a “World Wide Web”)."
Levy thinks the firm's lawsuit is "preposterous" and
"that Jones Day is simply using an unsustainable legal theory, as well as the threat of ruin by litigation against a huge law firm, to try to bully Blockshopper.com into submission."
Financial meltdown roundup-- Call for a "financial supercop"
We joined leading consumer and community groups in a statement yesterday urging the government not to forget Fannie and Freddie's "fundamental purpose, as chartered by Congress, to expand homeownership opportunities and promote access to credit to under-served markets. This purpose continues to be of vital importance."
This weekend's financial meltdown highlight is government pressure on the big players in the financial system to solve the pending collapse of Lehman Brothers without another sweetheart government bailout, as they got in a heavily-criticized deal when Bear Stearns crashed and burned in March. Treasury Secretary Paulson, SEC chair Cox and Fed officials met last night and today with some 30 heavy hitter Wall Streeters. From the New York Times:
One observer briefed on the situation described the session as a “game of chicken” between the government and the heads of the major banks.
Not surprisingly, the bankers who got us into the mess like the notion that they are all too-big-to-fail.
Meanwhile, over at the Times' editorial page, Professor William R. Gruver has an interesting column. A Big Regulator for the Little Investor calls for (among other ideas) creation of a "financial supercop" agency but wisely says:
We must avoid simply merging regulators and hoping for synergies. We need a system that focuses on the prevention of crimes and crises...
He also calls for restoration of financial walls, but not the same walls as those created by the 1933 Glass-Steagall Act that were broken down by the 1999 Gramm-Leach-Bliley Act.
He makes the interesting proposal of walls between classes of customers. We are not sure that will be enough of a solution to address the meltdown that has been created by numerous factors ranging from the too-big-to-fail doctrine that placed deposit insurance and taxpayers at risk and the interconnections that created flashpoints and accelerants instead of fire breaks, but it could be a part of a solution. Excerpt:
Seventy-five years later, instead of trying to limit what products innovative financial firms can offer, it would be more prudent to limit the markets to which they can sell their wares. In other words, the customers, not the companies, should be divided. This could be accomplished by extending the current system of government classification of “qualified investors,” used to limit who can invest in things like hedge funds. By demonstrating expert knowledge or the ability to absorb loss (because of high net worth), qualified investors could be given a pass into the caveat emptor world of modern Wall Street. Those without the inclination, the sophistication or the deep pockets to qualify would be limited to the more closely regulated menu of stocks, bonds and mutual funds.
some financial institutions have designed, marketed, and implemented transactions to enable foreign taxpayers, including offshore hedge funds, to dodge millions of dollars of taxes on U.S. stock dividends each year. [A hearing today], which follows a year-long bipartisan investigation, is part of a series of Subcommittee hearings on offshore tax abuse, which costs the United States an estimated $100 billion in tax revenues every year.
Continues Levin:
We need legislation to take these abusive tax avoidance gimmicks off the market, and we need to end the silence and inaction of the Treasury and IRS in the face of rampant dividend tax dodging.”
...singles out Morgan Stanley, Lehman Brothers, Deutsche Bank, Merrill Lynch, UBS and Citigroup.[...]A Morgan Stanley spokeswoman said that “we believe that Morgan Stanley’s trading at issue fully complied and continues to comply with all relevant tax laws and regulations.
” The Times story concludes with this:
The report also cited an internal e-mail message in which a Lehman employee hailed Microsoft’s announcement in 2004 of a special dividend and declared, “the cash register is opening!!!!” It then quoted a senior Lehman official as saying, “Outstanding. Let’s drain every last penny out of this [market] opportunity.”
Chicago Trib: CPSC botched bassinet recall, Graco now implicated, too
In an exclusive, the Chicago Tribune's Patricia Callahan, one of the nation's leading CPSC watchdog reporters, finds that Feds, Graco withheld bassinet warning:
The U.S. Consumer Product Safety Commission botched the recall of the Simplicity bassinets, telling some American families that they should not put their babies to sleep in the bassinets while allowing others to continue placing their infants in a potentially deadly product.
The story reports that Graco sold 200,000 bassinets made by Simplicity:
Federal safety regulators and Graco Children's Products knew two weeks ago that bassinets sold under the Graco name had the same dangerous design that caused two babies' deaths but did not alert the public as part of a larger recall, the Tribune has found.
Previous blog on the Simplicity fiasco, which just keeps getting worse. According to the Trib story, Graco officials notified the CPSC on August 28th, the day they heard about the Simplicity recall. What has the CPSC been up to? How about: "Utter disregard for the safety of babies." More from the story:
"Oh, my God," said Cara Smith, Illinois Atty. Gen. Lisa Madigan's deputy chief of staff, who has been investigating the bassinets. "What possible reason would you not get that information out? Utter disregard for the safety of babies. They sat on that information while people continued to use these bassinets believing they were safe."
USA Today: OCC fails to rein in banks' credit card abuse
Yesterday, in an editorial, USA Today urged the OCC, the obscure but powerful bank-friendly regulator that has allowed the credit card industry's fees and practices to spin out of control, to change its ways. The OCC has joined banks in a chorus opposing the proposed new Federal Reserve unfair and deceptive practices rules making many common credit card practices illegal. Says USA Today:
In some ways, the comptroller's action was predictable. In the past decade, when it came to protecting consumers, the agency has often been absent, late to the game or playing for the wrong side [...] In 2000, when hundreds of consumers complained of improper rate increases by FleetBoston Financial Corp., the OCC in essence told them to go file a lawsuit. When they did, the comptroller weighed in on FleetBoston's side.
In the interests of fair play, something that the FleetBoston example (one of many) shows that the OCC has never heard of, the OCC gave Comptroller John Dugan of the OCC an opposing view reply editorial, in which Dugan makes the Orwellian claim that the OCC backs the Fed, even as it suggests gutting changes that are designed to eviscerate the Fed's proposal. In Washington, you don't have to make this stuff up, it writes itself. Previous blog on the proposed and PIRG-backed Fed rules.
Hundreds of thousands of Connecticut residents are among those just learning in the last few weeks that BNY Mellon (its breach site) placed them at financial risk when it lost unencrypted data tapes (excuse me, it blames a trusted courier) containing millions of customers' Social Security Numbers, bank account numbers, addresses and other building blocks of new account identity theft. But BNY Mellon apparently lost the information in either February or May. Its letter to customers in late August claims that its "forensic investigation" was responsible for the delayed notification. Neither Connecticut's Republican Governor Jodi Rell (her release) nor its Democratic Attorney General Dick Blumenthal (his release) think BNY complied with the state's timely data breach notification requirement, which provides that:
"Such disclosure shall be made without unreasonable delay ...[unless]...a law enforcement agency determines that the notification will impede a criminal investigation and such law enforcement agency has made a request that the notification be delayed."
Perhaps the firm will claim some other law enforcement agency than the state attorney general gave it cover for its excessive delay.
NYTimes on state efforts to control payday lending
The New York Times has a story today by Bob Driehaus -- Some States Set Caps to Control Payday Loans. It's a good overview of recent state efforts to push back against predatory payday lenders. The loan sharks enjoyed a good run for a while, and used massive campaign contributions to successfully pass numerous laws preserving their right to charge triple digit interest and keep consumers in perpetual debt, but state legislators are finally realizing that high cost lenders are bad guys, not good guys, and that payday loans aren't a choice worth having in the marketplace. Of course, as the story notes, the lenders are mounting ballot initiative campaigns in states where allowed, in efforts to try and overturn the new pro-consumer usury limits that many states have approved. My previous blog.
Following yet another death related to Simplicity bassinets, the CPSC yesterday gave consumers an extraordinary alert of the hazards and also cautioned that the private equity firm SFCA, which had earlier this year purchased Simplicity's assets, was refusing to participate in a recall of the dangerous products. Fortunately, six major retailers agreed to cooperate with the CPSC and are withdrawing the dangerous products from the market.
According to Annys Shin's story in today's Washington Post, the private equity firm SFCA bought the assets of Simplicity in a way that does not make it liable:
Legal experts said SFCA is not obligated to comply with the CPSC's request to do a recall because of the way its purchase of Simplicity's assets was structured. "The reason to buy assets is to not incur liabilities," said Barry Barbash, a partner and head of the asset management group at law firm Willkie, Farr, Gallagher.
I expect the Congress will be examining this loophole. Meanwhile, private equity firms are petitioning the Federal Reserve to weaken rules limiting their ability to control financial firms. The SEIU is running a campaign against the proposal and the New York Times has editorialized against it. If this is how private equity treats babies and product safety laws, I doubt we can look forward to their prudential management of the financial system if they get their way with the Fed.
California AG settles with Citi over "Stealing From Its Customers"
Well, it appears that the federal captive regulator known as the OCC (our historical page OCCWatch) was asleep at the switch again, as it apparently let Citibank steal from its credit card customers for over a dozen years, with the theft continuing even after a whistleblower informed higher-ups. Fortunately,
California Attorney General Edmund G. Brown Jr. today announced that he has reached a settlement with Citibank after a three-year investigation into the company’s use of an illegal “account sweeping” program. Nationally, the company took more than $14 million from its customers, including $1.6 million from California residents, through the use of a computer program that wrongfully swept positive account balances from credit-card customer accounts into Citibank’s general fund. “The company knowingly stole from its customers, mostly poor people and the recently deceased, when it designed and implemented the sweeps,” Attorney General Brown said. “When a whistleblower uncovered the scam and brought it to his superiors, they buried the information and continued the illegal practice.”
In a move that shocks no one in Washington, Comptroller of the Currency John Dugan of the OCC has sent the Fed a letter threatening doom and gloom if proposed rules banning the worst credit card practices take effect. According to the story OCC Presses Fed to Alter Proposal on Card Reform in today's American Banker by Cheyenne Hopkins:
"Mr. Dugan, whose agency oversees roughly 80% of the credit card industry, said the proposal could weaken banks and thrifts and lead to a drastic reduction of credit for consumers."
Dugan and the OCC are the only bank agency opposing the pro-consumer rule proposal. The OCC has a long history of acting as either a patron, or regulatory captive of the banks, depending on the circumstance.
FCC releases order against Comcast for Net Neutrality violations
Today the FCC published its formal enforcement order (announced 1 August) condemning cable behemoth and would-be Internet gatekeeper Comcast for violating the FCC's principles of net neutrality, or Internet freedom.
Although Comcast asserts that its conduct is necessary to ease network congestion, we conclude that the company’s discriminatory and arbitrary practice unduly squelches the dynamic benefits of an open and accessible Internet and does not constitute reasonable network management. Moreover, Comcast’s failure to disclose the company’s practice to its customers has compounded the harm.
Over at the Wall Street Journal, in a followup story today on the indictment of 11 hackers (previous blog) over the theft of 40 million credit and debit card numbers, questions are asked. According to Some Stores Quiet Over Card Breach: Customers Not Told About Alleged Theft of Consumer Data by Joseph Pereira, Jennifer Levitz and Jeremy Singer-Vine, (pd. subs. req'd): While four chains clearly notified customers of massive data breaches as required by over 40 state laws (Consumers Union list), two chains did not and three chains won't say if they did or not.
Excerpt:
Dan Clements, chief executive of Affinion Security Center's CardCops unit, which monitors Internet chat-rooms for illegal trafficking of credit and debit cards, says many companies are reluctant to disclose breaches. "Telling the public that they've been breached is embarrassing for them, it makes them suffer a loss of goodwill and in the case of public companies, the stock price goes down."
The story notes that four chains -- TJX Cos., BJ's Wholesale Club Inc., shoe retailer DSW Inc., and restaurant chain Dave and Buster's Inc. -- followed brech disclosure laws. The two that did not -- Boston Market Corp. and Forever 21 -- told the WSJ they weren't sure they'd been breached.
"The other retailers -- OfficeMax Inc., Barnes and Noble Inc., and Sports Authority Inc. -- wouldn't say whether they made consumer disclosures."
to show how the foreclosure crisis affects everyone. Foreclosures destroy the dreams of California families and threaten the stability of small businesses, city governments and neighborhoods.[...] It also reveals how this disaster could have been avoided if regulators and government officials did not ignore predatory lending practices.
UPDATE: Check out today's New York Times editorial Listen to the 56,000 [comments to the Fed on credit card reform]. Last night, U.S. Rep. Carolyn Maloney (D-NY) and I appeared in a story (watch video) on New York City's WNBC-TV discussing the historic victory last week in the House Financial Services Committee, which approved her Credit Cardholders Bill of Rights on a 39-27 vote (previous explanatory blog) and sent it to the floor for possible action in September. The story also has soundbites from a variety of street interviews, where New Yorkers explain how their credit card company tricked them and trapped them into paying unfair fees and interest rates.
Also this week, we filed comments to the Federal Reserve Board, the Office of Thrift Supervision and the National Credit Union Administration in support of their credit card rules, which mirror the Maloney bill's provisions and would ban many common credit card company tricks and traps as illegal unfair and deceptive acts and practices. We also joined the National Consumer Law Center and others in more detailed, extended comments.
Some longish weekend thoughts on Thursday's huge victory on credit card reform:
Thursday night, the credit card industry suffered its second major committee defeat of the summer, when the House Financial Services Committee, after a very long day and against long odds, approved the Credit Cardholders' Bill of Rights. Three of the people who made it happen were Carolyn Maloney, a U.S. Representative from New York City who championed her bill tirelessly, Randall Kroszner, a Federal Reserve Governor, and Cindy Schnacknel, a consumer.
While we were part of a coalition (letter to committee) of consumer, civil rights and labor advocates who worked night and day on the bill, these three people played a key role. A little bit of the backstory:
You, of course, have never heard of Cindy Schnacknel. She wrote to the fed, upset because "My husband and I pay our bills responsibly and have good credit and we're increasingly treated as if we're deadbeats by the credit card co's." I picked Cindy as a random -- but typical -- representative of the tens of thousands of consumers who've written letters and comments to the Federal Reserve complaining about credit card company practices. You can join Cindy by commenting on the Fed's proposal to ban these practices until Monday, August 4.
I had once debated Governor Kroszner, back when he was an economics professor at the extremely free market University of Chicago, on the issue of unfair ATM fees. At the time of that TV debate, he was, and probably still is, against banning ATM surcharges. Unless you saw that 4 minute debate, you've probably never heard of him either, but he is the Federal Reserve Governor who led the effort to propose banning unfair and deceptive credit card practices. In a recent phone call to me, he said that the letters from consumers mattered. Further, in her recent testimony before Chairwoman Maloney's subcommittee, Federal Reserve director of Consumer Affairs Sandra Braunstein said the same thing: that the letters from Cindy and other plain old consumers like her made a critical difference in their thinking. This was an extraordinary departure from the Fed's usual way of thinking, which for years has been to "interpret our authority as narrowly as possible and no matter what the banks are doing, if we must act, simply require a disclosure even if it kills trees without helping consumers."
Yet, instead, Kroszner and the Fed proposed to use all of their authority and to outright ban many of the business-as-usual fee and interest tactics of the nation's biggest credit card banks as inherently unfair and deceptive practices designed unjustly to keep consumers in perpetual debt servitude. So Cindy helped convince Kroszner to act on behalf of the consumers.
I would argue that Rep. Carolyn Maloney (D-NY), helped push the Fed also. She had in February introduced legislation, HR 5244, the Credit Cardholders Bill of Rights, that turned out to be very similar to the later Fed proposal, which didn't come out until May. Yet just as Maloney helped convince the Fed what to do; it now turns out that the Fed, by filing its proposal, had Maloney's back on Thursday night, when she needed all the help she could get.
While she had long had the strong support of the consumer, civil rights and labor communities, she knew from the outset that she was up against the powerful credit card lobby on a committee where leadership of both parties routinely places members who need to raise campaign cash to hold their seats. Heck, she represents a district in Manhattan where most of the big banks are headquartered (their profit-center credit card units may be on the Delaware shore or South Dakota prairie, but the big bank CEOs are her constituents.) So she knew it would be a fight. It's a tough place for us to win.
Some committee members -- even those who share our views of unfair bank practices - would simply prefer not to offend the banks, because the bank lobbyists swarm the committee. The bank lobbyists get peckish -- very peckish -- when anyone suggests they need to clean up their act. And while there may not be a shipyard or car factory in every district, there are always banks, lots of banks. They swarm committee members, even when there are no threats.
So, Rep. Maloney worked hard. She started early last year and last summer she even held a "summit" meeting between consumer advocates and bankers. We agreed to disagree. She researched the issue and drafted a carefully-written bill, which she introduced in February. The Credit Cardholders Bill of Rights, HR 5244, didn't reinstate usury ceilings, it didn't fix or cap fees or interest, it didn't include all the reforms that U.S. PIRG or the Consumer Federation of America might want to rein in the credit card companies. It didn't do everything Senator Carl Levin's bill, already introduced, did. It was a Maloney bill, not a PIRG bill, not a shotgun blast but a rifle shot, but we could support it.
Starting early this year, she first gathered 45 original co-sponsors including several senior members of the House, and the full committee chairman, Barney Frank (D-MA). She's now at 155 co-sponsors, an impressive number on any bill. When Congress comes back, more members will sign on, now that the bill has new legs.
But it was a lot of work. After introducing the bill, she held numerous hearings that built a formidable record of those unfair bank practices and their impact on people. Her witnesses included U.S. Senators who shared her views, plain old consumer victims of credit card practices, iconoclastic or maybe even heretical professors (but all with impeccable academic credentials) who rejected the simplistic "what's good for Citibank and its ilk is good for America" view held by many fellow academics. She also heard from other bank regulators, such as the Chairman and Vice-Chairman of the FDIC, who also urged reform. Of course, she also heard from bankers and the head-in-sand regulators from the OCC (our archived site OCCWatch) who are loyal to the banks, no matter what. But, of course, she also heard from consumer, community and civil rights advocates including me and also my colleague Chris Lindstrom, who runs our campus credit card campaign.
Then the Fed's proposed rules came out in early May and two things happened. First, people were shocked to see that the Fed's proposal was similar to, and in some ways stronger than Maloney's bill. Second, that similarity gave Maloney cover. After all, how radical could your proposal be if the Fed's is pretty much the same? The bankers began to get worried. After all, one of their mantras to the hill had always been: "Don't ever legislate. Wait for the market, or at least, wait for the Fed, wait for the Fed." But in the past, this message was used because the banks could count on the Fed to do little or nothing, and take years and years to do it.
So Maloney made a strategic decision to change her bill to make it even more similar, in fact virtually identical to, the Fed proposal, and to ask Chairman Frank to bring it to the committee for a vote.
We knew that the banks reasoned that we could probably win a floor vote against them in an election year, so we also knew that the banks would fight doubly hard to kill the bill in committee to prevent that possibility. So, the committee would be the big lift. Maloney continued working hard and the reform community stepped it up a few gears.
The banks countered on Thursday with a substitute "Go, Fed" resolution. They were of course -- while mad at the Fed -- still saying "wait for the Fed," but their argument now had no clothes, since, after all, all Maloney was proposing was to legislate (which is what Congress does) the Fed proposal into law.
Congress routinely thanks Little League teams, Girl Scout troops, NCAA National Champion basketball teams and other civic groups and individuals for their services, but thanking a regulator was clearly designed merely to kill reform efforts.
And so, late Thursday, after a fairly depressing day of attacks on the bill that seemed to suggest its outlook was not so good, we finally got down to voting. There were a few sidebar amendments. Then came the roll call vote on the "Go, Fed" substitute. Every Democrat present, plus Republican co-sponsors Chris Shays (R-CT) and Walter Jones (R-NC), voted against that do-nothing, "Go, Fed" resolution thanking the fed for its efforts. This was a critical defeat.
But, after that stunning defeat of the bank-backed substitute resolution, the members could still have played both sides against each other, as they often do, and switched a few votes to defeat the bill on final. Yet, to their credit, that same group hung together and voted 39-27 to pass the Credit Cardholders' Bill of Rights, as championed by Carolyn Maloney. We expect floor action in September. While we will probably have to wait until next year for Senate action, change is in the air.
We'll still support the Fed proposal. The committee's action helps protect the Fed against efforts to weaken it before it becomes final. But, Congress should also approve the Maloney bill: If it does, it in effect codifies into law a good proposed rule, which would take away two key uncertainties of waiting for the Fed: (1) That the final rule ends up weaker than the proposed rule after industry comments (now perhaps less of a problem than before Thursday) and (2) that the banks sue to delay, harass and overturn the rule (definitely a problem).
The other defeat this year for the credit card companies? That was important, too. It was on merchant interchange fees, but it was in the House Judiciary Committee, what I have called an away game for the banks. Just three years ago, the banks owned that committee, too, when it sent to the floor and then to the president the most anti-consumer bill in history, the bank-championed Bankruptcy "Reform" Act.
Their last defeat? Twenty years ago, before I came to DC, the banks were forced to agree to some modest disclosures in credit card solicitations (creating the so-called "Schumer box"). That's the last time I remember them losing a home game in the banking committees. Already this summer, they've lost both home and away. Change is in the air.
New content at top: 814pm Maloney Credit Cardholders Bill of Rights wins 39-27 in stunning reversal of the day's tone, the bank lobbyists' posturing and the early filing in the trade paper American Banker that we would lose. This is a huge victory. More tomorrow!
645pm We are in a floor vote break after only one amt was considered after 6pm re-start. The Ackerman "no pay to pay" amt defeated 27-39.
1250pm Chairman Frank has announced votes will not occur until 6pm on the bill and there will be a recess after which they will move to another bill before stacked votes. 1231pm Rep. Castle-R-DE is now offering the key bank-backed amendment to substitute a "go, fed" resolution for actual committee action. 1230pm The committee accepted an Ellison-D-MN amt to improve the bill's provision against predatory fee harvester credit cards. No opposition. I guess the predatory card banks haven't paid their dues to the associations. 12 noon Rep. Hensarling has another amt to what he calls "curious" bill language. Again all votes postponed. 1155am Discussion of several amts related to either support for a resolution endorsing the fed, or delaying effective date of bill until fed acts, etc. 1105am Latest pernicious Hensarling proposal would give companies additional exception if they allege fraud in applications. Perlmutter-D-CO ripping it apart. 1045am- Chairman Frank is holding off votes until several or all amendments have been discussed. First up was Ackerman-D-NY amt to ban pay-to-pay fees. Now up is first of several bank-backed amts from Hensarling-R-TX to swallow the bill's rules by allowing gutting exceptions. 1. Committee consideration of the Credit Cardholders Bill of Rights has begun. You can watch at financialservices.house.gov if you want.Industry's plan is to substitute a useless resolution praising the fed for actual committee action making unfair practices illegal. Scroll down for previous blogs as live blogger hasn't figured out hot- linking from blackberry.
Maloney has new report on need for credit card reform
UPDATE: 2:30 PM--Committee action has been postponed until Thursday morning. UPDATE: HR 5244 may not happen until Thursday, but still could happen today.
Today, bank lobbyists have surrounded the House Rayburn Building and are stalking every member of the Financial Services Committee proposing pernicious, poison pill amendments to and urging opposition to the PIRG-backed Credit Cardholders Bill of Rights, HR 5244. Meanwhile, Rep. Carolyn Maloney (D-NY), chief sponsor of the pro-consumer bill, which simply codifies proposals to ban unfair bank practices made by the conservative Federal Reserve Board, has released a new report. The report -- Forever in Debt: Anti-Competitive Credit Card Practices and their Impact on the Economy -- finds:
Innovations in financial instruments may have led to complex debt instruments that borrowers cannot fully understand, making it more important that consumers are protected from unfair practices by credit card companies;
Credit card company practices - such as penalty interest rates, universal default provisions, "any time, any reason" changes in interest rates, and double-cycle billing - may actually increase personal bankruptcy rates.
Court finds Sprint cell early termination fees illegal
A California court has found (Washington Post) that Sprint Wireless early termination penalty fees (ETFs) are illegal and unconscionable under California law and ordered restitution of $73 million. Earlier this month, Verizon settled a similar case for $21 million to avoid losing its own lawsuit. We've long argued that ETFs are designed to keep consumers trapped (our report Locked In A Cell); when consumers cannot shop around, the company can get away with shoddy service. Further, we believe state law is the proper place to decide these cases. Nevertheless, former Rep. Tom Tauke (R-IA) of Verizon and former Rep. Steve Largent (R-OK) of the CTIA trade group have been circling the FCC for years seeking a ruling preempting stronger state laws. But as consumer attorney Pam Gilbert told the Post:
"And if the FCC turns around now and gives the companies the get-out-of-court-free card, it means the FCC is going to be condoning what was past illegal behavior and letting the companies off the hook for illegal behavior."
While I am sure NFL Hall of Famer Largent is standing in the end zone waving at FCC quarterback Kevin Martin to throw him that pass; he's double-covered by the court of public, and now judicial, opinion; Martin would be better off if he takes the sack.
The House Financial Services Committee has scheduled a vote, or markup, of HR 5244, the PIRG-backed Credit Cardholders' Bill of Rights, to begin Wednesday at 2pm. Some other bills will also be voted on, so the event will most likely become a multi-day vote-a-rama.
After the Federal Reserve proposed surprisingly tough unfair and deceptive practices rules (still time to comment) that were quite similar to the original HR 5244, and in some ways stronger, the sponsors, subcommittee chairwoman Carolyn Maloney and Chairman Barney Frank, have modified the "committee print" of the bill to be considered to be virtually the same as the Fed proposal.
Congress should approve the bill: If it does, it in effect codifies into law a good proposed rule, which would take away two key uncertainties of waiting for the Fed: (1) That the final rule ends up weaker than the proposed rule after industry comments (possibly a problem) and (2) that the banks sue to delay, harass and overturn the rule (definitely a problem).
The banks are pulling out all the stops to defeat it. In 19 years in DC, I am unaware of any banking committee ever approving a bill that the credit card industry opposed. In 1987, before I got here, disclosure legislation was approved, resulting in the so-called Schumer Box on solicitations. But legislation making a variety of common bank practices illegal? Never. This is a big vote. We'll see which members resist the pressure from the banks to do the wrong thing. More information here in our letter to the committee.
Of course, I am aware that legislation on credit card interchange fees imposed on merchants passed the House Judiciary Committee earlier this month, but that, after all, is the Judiciary Committee, an away game. Plus, the banks were up against another powerful interest, small business. It was a big defeat for credit card companies, which means they are working even harder to delay or block or defeat legislation on their home field.
You can comment -- until August 4 -- to the Federal Reserve on its very important pro-consumer proposals to ban the worst unfair credit card practices. I agree with Bob Sullivan of MSNBC (he's got 231 interesting consumer comments on his blog post-- so, I hope they all took the extra few minutes and also filed with the Fed) on the easiest way to file.
Proposals for Comment
Regulation AA (Federal Trade Commission Act) -- Unfair or Deceptive Acts or Practices Submit comment
Click on submit comment. (Your comment will count in the other two comment blocks (regs. DD and Z) below it, also, according to Fed staff we have talked with, so no need for 3 comments. The unfair practices proposal is the most important.) On our truthaboutcredit.org page, we explain the worst unfair practices that the Fed wants to ban-- retroactively increasing your interest rate to 36% APR or more when you are less than thirty days late or when your credit score declines (perhaps because you allegedly paid someone else a few days late); failing to apply your payments to your highest cost debt first; and, reaching back and imposing interest on amounts you've already paid (double-cycle billing). Be sure and mention that you are a consumer, tell your own personal unfair credit card practices story if you have one, and urge support for all the new rules. Tell your friends.
Payday lenders spend $3.8 million in Virginia on lobbying
If you want an idea of just how profitable predatory payday lending is, take a look at these astonishing new lobbying expenditure numbers from Richmond, where the payday lenders dumped $3.8 million into legislative lobbying. The last I checked (and I've been there), Virginia remains a part-time legislature of citizen legislators -- paid a nominal $18,000/year -- who meet just a few months each year. Yet, here's the headline in the Richmond Times Dispatch:
Lobbyists' spending sets record: Payday-lending backers spent $3.8 million while total topped $20 million. If the predatory payday lenders can afford to spend that much money in just one state in one year, that should give you an idea of how much they are taking out of the wallets of hard-working Americans each year.
While their efforts prevented the legislature from enacting a tough interest rate cap sought by low-income advocates, the legislature did enact numerous new restrictions on their activities. No doubt the industry upped its efforts after getting thrown out of neighboring DC, as well as Ohio and New Hampshire recently. They're on the way out everywhere. Unfair practices like these can only be sustained for so long by lobbying. The public and the military (see my older blog Marine General calls payday lenders "parasites") have turned against them. A few more years and the rest of the legislators who haven't gotten the message yet will agree.
Four of the top ten credit card issuers cited factors beyond a consumer’s control that might cause an interest rate increase such as: "market conditions," "the economy," and "business strategies."
77% of surveyed credit card issuers (17 of 22) answered "Yes" to the question "Can you increase my APR or change my terms 'any time for any reason'?" This includes all Top Ten issuers - even Citibank which pledges not to change a customer’s terms before the card's expiration date.
Five financial institutions told CA surveyors that they would reduce a cardholder's credit limit because of perceived customer risk. Factors include: a decline in credit scores, late payments and balances that go too close to the credit limit.
These are dismal findings, but buttress our demands for reform. Consumers should not be treated like sheep to be shorn for perpetual fees and interest income. Along with CA and other allies, we continue to push the Congress to enact meaningful credit card reform. Our best chance is that the House FInancial Services Committee will hold a vote on HR 5244, the Credit Cardholders Bill of Rights, before the August recess. More on our credit card work.
Get any email from your frequent flyer program lately urging you to take action on oil prices? Today's Wall Street Journal has an article about the airlines' joint campaign www.stopoilspeculationnow.com against oil price speculation. The story Airline Oil Lobbying Alarms Financial Firms (pd subs. req'd) by Elizabeth Williamson says:
Many economists join financiers in saying the attacks on speculators, while politically appealing, make little economic sense. They say speculation is less responsible for spiraling oil prices than is turmoil in supplier countries and the weakness of the dollar on world markets.
Yet, in his recent testimony before the House Select Committee on Energy Independence and Global Warming , Dr. Mark Cooper of the Consumer Federation of America argued that the speculative bubble could account for "about one-third of the world price," based on Senate Permanent Subcommittee on Investigations reports and other data.
Dr. Cooper says:
The upward pressure that speculation puts on prices is not limited to crude, but applies to the whole energy complex and recent months have seen sharp increases in gasoline prices despite weakening fundamentals.[...]Growing global demand certainly has played a role in triggering the price spiral of recent years, but in a well-functioning market, steadily growing demand would not cause such a powerful upward surge in prices and a huge increase in volatility (see Attachment 5). It is the failure on the supply-side to invest, mergers resulting in highly concentrated markets, and barriers to entry that have allowed the cartel and the oligopoly to profit at the expense of the public. Speculation magnifies the upward spiral.
The airline-backed coalition, and senior members of Congress, back changes to the rules of the Commodity Futures Trading Commission to reduce the impact of speculation. PIRG has long backed some of these reforms, including unsuccessful efforts to close the Enron loophole opened during the reign of then-CFTC chair Wendy Gramm and to reverse later amendments to the CFTC championed by her husband, former Senator Phil Gramm (R-TX). These issues are explained in this recent Texas Observer article by Patricia Hart and a recent "Fresh Air" interview with Professor Michael Greenberger.
Dow Jones/CNN reporting that Verizon has settled cell phone penalty fee case
Dow Jones is reporting (CNN site) that Verizon has agreed to a settlement of a California lawsuit over unfair early termination penalties used to keep cell phone consumers locked in cell phone contracts. If the settlement is approved, it certainly demonstrates that state law is the appropriate place to resolve these claims of unconscionable practices, since consumers who have unfairly paid the fees will receive compensation and wrongful conduct will be deterred. Under a wrongheaded alternative plan Verizon had convinced FCC chief Kevin Martin (previous blog with details and links to our report Locked In A Cell) to consider, victims would not be compensated and state law would be unwisely preempted.
We continue to tussle on Capitol Hill against roadblocks and demands for special interest provisions thrown in the way of strong CPSC reform, which has stalled on the ten yard line due to consideration of the toy industry's intentional delaying efforts. Meanwhile, the CPSC reports that recalls in fiscal 2008 are up. And I thought that the toy industry's message was "not to worry, we had a blip last year, now all is fine." Nancy Cowles of Kids In Danger took the CPSC report and graphed it-- she used third quarter data since 2008 data are incomplete. Industry lobbyists continue to ask for (1) fewer protections against dangerous magnets and other toy hazards, (2) less public disclosure of potential hazards, (3) more preemption of stronger state laws, and (4) fewer protections against toxic chemicals -- such as lead and phthalates -- in kids' products. Regardless, Senate Leader Harry Reid (D-NV) and House Speaker Nancy Pelosi (D-CA) are pushing hard to send the bill to the President before the August break.
Bad news from the Senate floor: Senator Blanche Lincoln (D-AR) is today attempting to add pro-predatory lending language to the mortgage reform and foreclosure prevention legislation currently on the Senate floor. Her proposal would serve to preempt her own state's constitutional usury (interest rate) ceiling. A broad coalition of consumer and civil rights groups has defeated her wrongheaded efforts in past Congresses. The proposal is backed generally by used car dealers and finance companies and pretty much all Arkansas politicians of either stripe although it has been defeated by the actual people of Arkansas each time it's been brought to the ballot. That's not surprising, since the amendment would strip Arkansas citizens of their direct voice in the interest rates to which they are exposed. UPDATE: Blog opposing Lincoln effort from the Arkansas Times newspaper.
Oregon's payday lending industry shrank dramatically in the year since the state cracked down on the short-term lenders' soaring interest rates. Three out of four Oregon payday lending stores have closed, and most stores still operating depend on check cashing and other money services to stay in business.
Payday lenders fighting to repeal a statewide crackdown on their industry on Monday sued two of Ohio's top elected officials, arguing that repeated hurdles the lenders have faced in getting the issue on the November ballot are unconstitutional.
We doubt they have a chance with this desperate toss. Don't let the door hit you on the way out, guys. Previous blog on passage of Ohio payday loan ban. UPDATE LATER THAT SAME DAY: A judge has thrown out the pay day lenders' request for a temporary restraining order that would have allowed them to start collecting signatures.
Last night the legislature enacted one of MASSPIRG’s priority bills -- the Tax Fairness Bill -- which will close corporate tax loopholes, restoring integrity to the state tax code and leveling the playing field among all taxpayers.
The bill closes corporate tax loopholes, preventing large multi state companies from avoiding over $400 million a year in state taxes. The legislature also rejected attempts by big businesses to include a new loophole for multi-national companies like Wal-Mart and McDonalds.
The bill now awaits Governor Patrick's signature (he will sign as he filed the initial bill soon after being elected). See masspirg.org for more info.
Illinois Attorney General To Sue Predatory Lender Countrywide
UPDATE: Alan White of Consumer Law and Policy blog has an item with links to the Illinois and concurrent filings by Washington State and California against Countrywide.
Original post: In today's New York Times, Gretchen Morgenson reports in Illinois To Sue Countrywide that Illinois Attorney General Lisa Madigan will file suit in state court today against Countrywide, the once-high flying predatory lender run by the flamboyant Angelo Mozilo. The firm is at the epicenter of the mortgage meltdown:
"People were put into loans they did not understand, could not afford and could not get out of," Ms. Madigan said. "This mounting disaster has had an impact on individual homeowners statewide and is having an impact on the global economy. It is all from the greed of people like Angelo Mozilo."
Bank of America is in the process of acquiring Countrywide. Meanwhile, as the Senate prepares to consider major legislation to resolve the housing crisis, Jeffrey Birnbaum in the Washington Post reports that a Vital Part of Housing Bill Is Brainchild of Banks.
Southern Christian Leadership Conference backs subprime lender being sued by regulators
The Washington Post has an op-ed today The Color of Credit from Charles Steele, head of the Southern Christian Leadership Conference. The trouble I have with it is that the Post does not disclose that the piece is a thinly-veiled defense of the practices of a predatory lender, CompuCredit, that was sued this month by regulators yet appears to be a major donor to SCLC. The FDIC, for one, seeks $6.2 million in civil penalties from CompuCredit and $200 million in consumer restitution from it and related entities for its predatory practices.
Reasonable people can disagree; perhaps the SCLC has independent data suggesting that people of color will see credit dry up if reforms proposed in Congress or by the Federal Reserve go forward. But if you look a little deeper, you'll see that not only does his commentary repeat the general industry mantras, but then it specifically opposes reforms in both proposed Fed rules and HR 5244, the proposed Credit Cardholders Bill of Rights. These specific reforms would rein in fee-harvester credit cards. The reforms apply directly to cards that have nothing to do with financial empowerment for consumers and everything to do with depleting wealth in a deceptive way.
Digging a little deeper, you would discover that these unsavory fee harvester credit cards that rely on the practices to be banned (blog explaining them) are a principal product of the company CompuCredit, which was sued this month by the FTC and the FDIC, for unfair practices against its customers (blog on the legal action).
While the FDIC and FTC list numerous alleged violations, here's a summary of the fee harvester business model from the FDIC release:
The solicitations appeared to offer credit cards with a $300 credit limit; however, consumers were immediately charged as much as $185 in inadequately disclosed fees, leaving them with as little as $115 in available credit.
Dig a little deeper and you'll see that the Southern Christian Leadership Conference actually issued a statement last week defending CompuCredit against the FDIC and FTC actions. Dig further, and you'll see that the two -- a longstanding civil rights organization and an indicted predatory lender -- announced a "partnership" last year. In January, SCLC gave a leadership award to CompuCredit officials at its "annual Rev. Dr. Martin Luther King Day Service Awards Breakfast held in downtown Atlanta. The Presidential Award is presented to recipients in recognition of their leadership in the struggle for economic justice through the political process."
It's too bad that the venerable civil rights organization SCLC is letting its name be used by a company like CompuCredit. It's a pattern we've seen before with other organizations and the predatory payday lenders.
Why is the Washington Post running such an op-edit at all, let alone without a disclaimer?
Battle for CPSC Reform Fight Heats Up As Summer Recess Looms
As Congress heads toward the Fourth of July recess, industry opponents of meaningful CPSC reform are pulling out all the stops to confuse and delay the process of finishing conference committee action on CPSC reform. Just in the last two weeks, both the U.S. Chamber of Commerce (letter) and the National Association of Manufacturers (letter) have sent up letters that read like something from Orwell's 1984 (War is Peace, Freedom is Slavery, Ignorance is Strength) or perhaps Huxley's Brave New World.
In Brave NAM World: When we say we are for CPSC reform it means we are against reform! We need barriers and roadblocks to reform! Gutting amendments are good!
One thing the NAM lobbyists are not unclear about, however, is their utter disdain for state enforcement or stronger state protections. Their lobbyists are demanding that any federal bill expand the already-hefty limits on state authority in existing law and in the proposed bill as a condition of their "support" for reform.
Special interest lobbyists are also testifying against immediate enactment of public health protections against toxic hazards (recent American Chemistry Council testimony) and even hiring phony front groups to lobby against those reforms.
However, there is strong support for strong and immediate reform. Recently, 50 state attorneys general sent up a strong letter to conferees demanding a bill with less preemption of stronger state laws and more attention to enforcement authority of state attorneys general. Support is also coming from the American public (Florida PIRG opinion-editorial; Illinois groups' event) and from many members of Congress (recent Dear Colleague to House conferees from Rep. Keith Ellison (MN) and 63 others). A recent Consumers Union recall report shows that the need for reform is still urgent. Recently, U.S. PIRG joined other leading products safety groups in a letter to conferees.
States lead the way: Yesterday, in response to an action by Illinois Attorney General Lisa Madigan, Wal-Mart and the CPSC announced additional recalls of toy keychains containing excessive levels of lead.
And that's not all. Washington State, Vermont and California have recently enacted bans on toxic phthalates (and in some cases other toxic hazards) in children’s products. The Illinois and Massachusetts legislatures are currently considering similar measures. It is critical, based on this state leadership, that conferees reject industry demands to preempt future state leadership on toxic and other hazards to children. We should establish a strong federal floor of protection, but leave the door open for states to enact even stronger measures. That way, if what Congress does is adequate, states will simply move on to other problems. But if what Congress does needs more work, the states have demonstrated that they act more quickly to strengthen the law and show Congress the way forward.
President signs bill to stop private military contractors from ripping off employees, taxpayers
The President has signed (AP story) PIRG-backed legislation closing a loophole that had allowed KBR, Halliburton and other private military contractors to use their shell corporations based in offshore tax havens as an excuse to avoid paying Medicare and Social Security benefits to their employees risking their lives in Iraq and other war zones. Our previous blog. From the AP story:
The Joint Committee on Taxation estimates that shutting the employment tax loophole would bring in about $846 million in revenue over 10 years. "By reining in tax-dodging private contractors who use gimmicks to avoid their basic responsibilities, this Congress chose good governance and accountability over cronyism and favoritism," said John Krieger of U.S. PIRG.
Senate housing "compromise" may not include right of states to enforce laws
The word is that the Senate version of a housing assistance bill being negotiated (National Journal story on bill) by Banking Chairman Chris Dodd (D-CT) and ranking member Richard Shelby (R-AL) may not include the important and broadly bi-partisan House-passed Miller-Watt amendment (previous blog) that simply guarantees states the right to enforce state foreclosure laws (there are no federal foreclosure laws).
The American Banker has also reported that "a section on mortgage broker and originator licensing that would have specified that states could enforce stricter standards has been stripped." These are troubling developments.
Report: Volatile Vinyl -- the new Shower Curtain’s Chemical Smell
Our colleagues at the Center for Health, Environment and Justice (CHEJ) have a new report -- Volatile Vinyl -- the new Shower Curtain's Chemical Smell. That link goes to a site with a variety of materials in addition to the report and news release. Excerpt from the release:
Results from a two-phase study released today by the Center for Health, Environment & Justice, a non-profit organization dedicated to preventing environmental health harms caused by chemical threats, show that shower curtains made with polyvinyl chloride (PVC) plastic contain many harmful chemicals including volatile organic compounds (VOCs), phthalates and organotins; these PVC shower curtains are potentially toxic to the health of consumers. Vinyl shower curtains and shower curtain liners release chemicals into the home that are most easily identified by that "new shower curtain smell" and are routinely sold at major retail outlets.
The report includes a variety of recommendations for government, retailers and manufacturers. For consumers, CEHJ says:
Consumers should avoid purchasing shower curtains made with PVC, and should not buy shower curtains that are not labeled with their content. "The new shower curtain smell may be toxic to your health," said Michael Schade, report co-author and CHEJ PVC Campaign Coordinator. "The good news is that families can take simple steps to protect their health by avoiding shower curtains made with PVC and choosing healthier products."
CHEJ's founder and executive director is Lois Gibbs, who led the historic fight for environmental justice at the Love Canal.
The conference committee on CPSC reform is continuing its negotiations to reconcile the House and Senate-passed versions of product safety reform legislation. Along with other consumer groups, we continue to urge the conferees to take the strongest parts of each bill (Florida PIRG Sun-Sentinel op-edit).
Meanwhile over at the National Association of Manufacturers, they continue to say they are for reform, yet continue to push for gutting amendments to key parts of the proposals (NAM letter to conferees).
What does NAM want? Same as ever. Less authority to state attorneys general to protect the public, continued behind-closed-doors secret agreements between CPSC and manufacturers, lots more preemption of stronger state laws, fewer rights for whistleblowers, no Internet disclosure of hazard warnings and, of course, no ban on toxic phthalates. These pernicious proposals undermine the public's safety and should all be rejected.
If negotiations continue smoothly, the conference report could be sent to the President by July Fourth.
Today the FCC held a hearing on cell phone early termination fees. At least two witnesses Pam Gilbert, an attorney representing California consumers and Pat Pearlman, a West Virginia state government consumer advocate representing the National Association of State Utility Consumer Advocates (NASUCA), cited our authoritative 2005 Locked In A Cell report. It describes the results of a nationwide survey of consumer opinion against these penalty fees of $150-200 or more that prevent you from switching cell service when you have shoddy service. The ETFs, of course, therefore allow the wireless providers to offer shoddy service, since you happen to be ... locked in a cell phone contract.
What is truly incredible and outrageous is that FCC Chairman Kevin Martin didn't hold this hearing in response to the pleas of the thousands of consumers who complain to the FCC about ETFs each year. He held the hearing in response to requests from a few powerful wireless companies that have asked him to enact a federal rule to protect them from consumers. The federal proposal Tom Tauke of Verizon and other special interest lobbyists back would have the effect of releasing the telcos from the liability they face if ETFs are held to be illegal and unconscionable under state law in several pending lawsuits. The real question is how far will Martin go in his last few months as chairman? Will he actually push for a vote to provide the telcos with an industry safe-harbor federal regulation that retroactively immunizes them from the liability they face for harms they have already caused millions of consumers? That is a bold step.
More and more, the Bush Administration appears to be a one-stop shopping center for companies seeking relief from strong state consumer laws. Previous blog.
FTC, FDIC Sue Subprime Credit Card Marketer, Banks In On The Game
Yesterday, the FTC filed a lawsuit "charging CompuCredit Corporation and its wholly-owned debt collection subsidiary, Jefferson Capital Systems, LLC, with deceptive marketing practices in selling credit cards to consumers in the subprime market."
Separately, the FDIC, using its own authority to enforce the FTC Act, filed parallel actions against CompuCredit and two banks that provided cover for the firm's practices by issuing its credit cards, while settling with a third bank. From the FDIC release:
The enforcement actions seek orders that would correct the FTC Act violations, and provide restitution to consumers in the form of credits for certain fees and charges arising from the deceptive marketing practices. It is estimated that such credits will exceed $200 million. The restitution is being sought against CompuCredit, First Bank of Delaware, Wilmington, Delaware, and First Bank & Trust, Brookings, South Dakota. The FDIC is also seeking civil money penalties (CMPs) of $6.2 million against CompuCredit, and a total of $431,000 against First Bank of Delaware and First Bank & Trust.
The cards that CompuCredit issues are referred to by the National Consumer Law Center as fee-harvester cards. A card with a $300 limit might have a $100 or more application fee and numerous other fees, leaving a credit availability of as little as $53, according to the FDIC, which also results in the potential for instantaneous over-the-limit charges.
According to Jean Ann Fox of the Consumer Federation of America, a leading expert on predatory small loans, the complaints also involve ongoing payday loan-like practices. One of the defendants, for example, First Bank of Delaware, had been a "rent-a-bank" to payday lenders until the FDIC and other regulators dis-allowed that practice, yet, in the instant complaint, continued similar practices with "installment loans" issued in association with payday lenders over the Internet. The FDIC's complaint against FBD alleges these products violated the Electronic Fund Transfer Act, the privacy provisions of the Gramm-Leach-Bliley Act, the Equal Credit Opportunity Act, and other laws.
In an interesting sidebar, the Wall Street Journal notes today in a story by Robin Sidel called Card Fray Brushes Big Brands (pd. subs. req'd.) that:
Long known for its "Everywhere You Want to Be" slogan, Visa Inc. and its powerful brand name have landed in an awkward spot: a federal crackdown on subprime credit-card practices.[... ]
The story ponders the question: Why don't don't Visa (and Mastercard) police the use of their brand names and set minimum standards for banks to issue cards with their names on them?
It's a good question. Here are a few more: Why don't Visa and Mastercard protect consumers from identity theft better by holding firms that use their networks to higher security standards? Why don't Visa and Mastercard prohibit lengthy holds on debit card transactions that lead to other bounced checks and debits? Why don't Visa and Mastercard start making their imposition of interchange fees on merchants more transparent and more negotiable?
Senator Mark Pryor (D-AR) held an important hearing yesterday exposing yet again the efforts by the Bush administration to write into its proposed auto safety roof-crush rules a provision asserting that compliance with the rule preempted all consumer state common law claims for harm. Incredibly, in his not-so-comprehensive, not-so-encyclopedic all-of-3-pages-long written testimony, the NHTSA bureaucrat James Ports didn't even discuss this critical matter. For that discussion, you'll need to go to pages 18-20 of Public Citizen President Joan Claybrook's encyclopedic testimony with exhibits. Claybrook ran NHTSA under President Carter. Both her testimony and that of Jacquie Gillan, vice-president of Advocates for Highway and Auto Safety, rip NHTSA's halfway effort on its technical merits as well. Of course, Congress never gave NHTSA -- or for that matter, FDA or CPSC -- the authority to claim that compliance with federal standards, no matter how weak, creates immunity from state consumer laws. But they've been claiming that power anyway. In fact, many of these statutes affirmatively preserve state law claims (previous blogs here and here).
Florida PIRG's Brad Ashwell and Walt Dartland of Consumer Federation of the Southeast have an op-ed Keep killing the Citizens Insurance fund transfer in today's Tallahassee Democrat. The piece applauds governor Charlie Crist (R) for his line item veto of a provision that would have been a $250 million giveaway from home and car owners to insurance companies. But the editorial notes that the industry's well-connected lobbyists have inserted the same language in three other bills yet to be signed.
KES: In recent years there has been a vast expansion of access to knowledge, in nearly every area. Normally, this is thought of as a positive development, but there are exceptions, such as losses of privacy, or the proliferation of know-how to make weapons. How serious are the risks that we will know too much?
Bruce Sterling: I'm unconvinced that access to data equates to "knowledge." I wouldn't go so far as to claim that we suffer from a cult of the amateur, but, thanks to search engines, this is the golden age of the dilettante. It's easy to imagine that we know more than we do.
Diplomats, scientists, foreign correspondents, television stringers, they all complain that their enterprises are in sharp decline, that we have an irrational Internet echo chamber instead of original investigation by trained professionals. Having lived in Serbia, where even Serbians clearly don't know what's going on, I'm inclined to put some credence in this. There are failed states all over the planet, and vast slums and shanty-towns in which things of great consequence are going on about which the Internet knows practically nothing.
Another head has been placed on a pike by a bank. The New York Times has a story on its Dealbook blog about the mega-bank Wachovia firing CEO G. Kennedy Thompson. The nation's #4 bank had the sector's recent subprime mortgage woes pile on top of a number of major scandals and investigations, ranging from allegations of money laundering cover-ups to the bank getting fined for looking the other way while its accounts were used to "bilk" the elderly. In that scandal, a gross failure of management was that it ignored numerous warnings of malfeasance coming from other banks whose customers were being ripped off in favor of raking in fee income from the fraudulent operators. Our previous blog.
PA Supreme Court upholds ruling against payday product
Pennsylvania law has long banned payday lending because it violated the state's usury ceiling. Yet, the company Advance America, among others, used various contrivances such as the "rent-a-bank" loophole to keep doing business in the state. When the FDIC closed that door a few years back, the company tried to re-invent the payday loan under a bizarre new variation on the theme. Didn't work. Pennsylvania whacked that mole. This week the PA Supreme Court confirmed a lower-court ruling that had thrown Advance America out of the state in December. From the AP story Supreme Court says high-cost loans violated Pa. banking laws via phillyburbs.com.
The Pennsylvania Supreme Court ruled Thursday that payday loans that cost borrowers a $150 monthly fee plus 6 percent interest violate state consumer law.[...] The state Banking Department sued Advance America over its "monthly participation fee" for their $500 lines of credit, calling them illegal and usurious.
The pdf opinion is available. The predatory payday loan industry -- following Ohio's recent passage of strong anti payday legislation -- is on the run, and running out of gas. From Advance America's first quarter 10Q at the SEC:
The Company is involved in a number of active lawsuits, including lawsuits arising out of actions taken by state regulatory authorities, and is involved in various other legal proceedings with state and federal regulators. The Company is vigorously defending against all of these actions. The amount of losses and/or the probability of an unfavorable outcome, if any, cannot be reasonably estimated for these legal proceedings.
may be expanded to include a discussion on similar fees for ending cable and Internet services ahead of schedule, the chairman of the Federal Communications Commission said in an interview yesterday.
Our previous blog on the hearing on the unfair fees that keep you locked in a cell (phone contract).
Congress ends KBR, other military contractor offshore shell company scam on workers, taxpayers
The House and Senate have now passed PIRG-backed legislation (our release) ending what our tax and budget attorney John Krieger has correctly called a "disgraceful" scam of setting up off-shore shell corporations to avoid paying the Medicare and Social Security benefits of thousands of Americans working in Iraq. From the Boston Globe story Senate OK's bill barring contractors from avoiding tax by Farah Stockman:
KBR appears to be the largest offender in Iraq, but others also use the practice. In March, one other major defense contractor in Iraq surveyed by the Globe acknowledged using the practice. But subsequent investigations found that MPRI, a Virginia-based contractor, hires about 400 Americans through a subsidiary based in Bermuda. DynCorp International, a defense giant, employs 750 to 1,000 American police trainers in Iraq through a wholly owned subsidiary based in a tax-free zone in the United Arab Emirates. A DynCorp recruitment advertisement for those police training positions states that "no federal income or Social Security taxes are withheld" from their $134,110 annual salaries.
In addition to gaining the benefits that these patriotic workers deserve, the provision helps pay for the other portions of the legislation it was added to: The Heroes Earnings Assistance and Relief Tax Act, HR 6081. The HEART ACT provides permanent tax relief for military families. The tax loophole had allowed private contractors, including Kellogg, Brown, and Root (KBR) to avoid paying almost $100 million a year in payroll taxes for its U.S. employees by setting up foreign subsidiaries. From our release:
"By reining in tax-dodging private contractors who use gimmicks to avoid their basic responsibilities, this Congress chose good governance and accountability over cronyism and favoritism," said tax and budget attorney John Krieger of U.S. PIRG.
Apparently for a few weeks now, the Washington Post's consumer blog called The Checkout has been back up, now with reporters Annys Shin, Nancy Trejos and Ylan Q. Mui posting stories, including this one by Nancy Trejos on the bank regulators' and FTC's mediocre job with the new risk-based pricing notices proposed rule. Took 'em five years, could have done better, a lot better. This was supposed to be a corrective rule addressing a flaw created by a 1996 mistake by Congress when it failed to comprehend the impact of risk-based pricing and took away some consumer rights -- the risk-based pricing notice passed in 2003 had massive potential to correct that wrong but now could end up to be a colossal waste of paper and a missed opportunity to balance the scales between consumers and lenders while teaching consumers about credit.
Over at the Consumer Law and Policy blog, Jeff Sovern blogs on Adam Levitin's response to the ABA Study on Regulation of Credit Cards . For lawyers, in the room, that's the Bankers, not Bar, Association. ABA lobbyists have been running around the hill holding up this study like garlic and silver bullets.
Thank you for inviting my wife, Kimberly, and me here today to share our experience as parents of two infants harmed by the negligence of a prescription drug manufacturer. As I’ll explain, our newborn twins nearly died because of a drug company’s failure to put safety first....A federal ban on lawsuits against drug companies would not just deny victims compensation for the harm they experience. It would also relieve drug companies of their responsibility to make products as safe as possible, and especially to correct drug problems when they are most often discovered – years after their drugs are on the market.
Lawsuit limits have been included in 51 rules proposed or adopted since 2005 by agency bureaucrats governing just about everything Americans use: drugs, cars, railroads, medical devices and food.
Another hearing on unfair interchange practices by credit card networks
Update: Republicans and Democrats alike were incredulous over the card associations' (Mastercard and Visa) testimony. Here is my testimony (my copy here is low bandwidth but go here on the committee site a clunkier apparently scanned high-bandwidth copy.
One point I made at the hearing is that there is similarity between the merchants' helpless plight and that of consumers. For many years the card issuers got away with any and all unfair tricks and traps for consumers because the regulator/cheerleader known as the OCC let them. Now, the Fed has stepped in to help consumers. Now, the Judiciary Committee appears to be playing the same role as the Fed: it has the merchants' back in their fight with the card associations.
Original post: The second highest cost of running a convenience store is credit card fees. That raises the costs for all consumers, including cash customers, at the store and at the pump. We testify today before the Antitrust Task Force of the House Judiciary Committee on interchange fees imposed on merchants by credit card companies. Link to previous testimony.
Woman raped by military contractors can go to court/Contractor off-shore tax havens investigated
A federal judge has ruled (AP story) that Jamie Leigh Jones, who was allegedly drugged and gang-raped by fellow Halliburton/KBR contractors at Camp Hope in Baghdad, "can take her claims to trial" rather than, as Halliburton lawyers claimed her employment contract required, going through often-biased third-party arbitration. Our previous blog on Jones' plight. Our previous blog on arbitration reform.
In an unrelated AP story today Defense contractor creates a Caribbean tax haven on how government contractors including KBR use off-shore tax havens to avoid paying income and even payroll taxes, U.S. PIRG staff attorney John Krieger notes the practice is both unpatriotic and unfair to employees:
Krieger ... said companies with overseas outposts have lower overall expenses and therefore an unfair advantage when competing for work against American businesses that don't. "It's purely disgraceful for them to pretend to be foreign companies to avoid their very basic responsibilities like Medicare and Social Security," Krieger says. "The whole spirit of open competition has been completely lost."
Years ago, the federal government foolishly deregulated interstate moving companies, leaving consumers whose goods are held hostage for punitive additional fees, or delayed weeks or even broken in transit with little recourse. With the arrival of mover advertising on the Internet, as the story Keeping 'Furniture Ransom' Off Your Moving Bill by Kristina Shevory in the New York Times notes, things have only gotten worse. The story does note a few sites where you can get information, at least, including the federal government site protectyourmove.gov and the bad mover warning and consumer advice site movingscam.com. The story notes that Florida and Maryland are among states with strong intrastate moving protections.
On Thursday, during consideration of mortgage meltdown response legislation, the House overwhelmingly passed on a 256-160 vote (Pro-consumer vote is AYE) the bi-partisan Miller-(D-NC)-LaTourette-(R-OH) amendment. This previous blog has details. Over at the Credit Slips blog, Professors Elizabeth Warren and Adam Levitin discuss the vote. Professor Warren (after noting that even the national bank regulator known as the OCC has previously ceded foreclosure law to the states) makes the following points:
There are no federal foreclosure laws. Any mortgage holder--including a national bank or thrift--must abide by the terms of the state's foreclosure laws. But in the past few weeks, national banks have started making a new argument: state laws are pre-empted whenever a national bank holds the mortgage, so the states can't make them follow the local rules.[...] The scope of this argument is stunning. Because there is no federal foreclosure law, would the banks be free to do whatever they wanted? Could they simply order families out of their homes? Would federally-charted banks start buying up troubled loans from other banks, then doing their own vigilante expulsions?
I would only add that for those who believe that we need a legal and policy marketplace with 51 or more -- not just one -- innovation centers, it's nice when we win, even when it appears that the correctness of our position is obvious to anyone with knowledge of the subject. But wherever they can, powerful interests are seeking to make it harder for consumers to obtain justice in the state courts, for state attorneys general to exercise their traditional police powers to protect their citizens and for state legislatures to act as laboratories of innovation. More than a few of the powerful interest efforts can be characterized as vigilante policy power plays, but the current courts and administration players are largely with them. We must exercise eternal vigilance to hold their efforts back.
Note that our letter refers to Miller-LaTourette as an amendment to HR 5830, the American Housing Rescue and Foreclosure Prevention Act. HR 5830 became part of a floor package known as HR 3221, which after consideration of a variety of amendments, passed the full House but faces a complicated road, as noted in today's New York Times story Housing Bailout Bill Seems to Be on Shaky Ground by Stephen Labaton and Steven Weisman.
Banks making misleading claims about critical amendment
We have joined leading consumer community and civil rights groups in a coalition letter supporting a critical Brad Miller (D-NC) Steve LaTourette (R-OH) amendment to HR 5830, American Housing Rescue and Foreclosure Prevention Act of 2008, on the House floor. From our letter:
With two million families holding subprime loans projected to lose their homes due to foreclosures initiated over the next two years, and 40 million of their neighbors projected to lose collectively $200 billion in home equity, it is important that the federal government and the States use the means at their disposal to implement prompt, effective measures to mitigate the impacts of the crisis on homeowners, their communities, and the economy generally.
Meanwhile, the American Bankers Association has sent out letter making the patently false assertion that:
The Miller/LaTourette amendment, expected to be offered during floor consideration of the American Housing Rescue and Foreclosure Prevention Act of 2008, would alter long-standing authorities of the federal banking agencies to preempt state laws which conflict with federal law and which interfere with the safety and soundness and other regulation of national banks and federal thrifts.
As our letter concludes:
This narrowly-crafted amendment does not overturn the recent Supreme Court decision in Watters v. Wachovia or other jurisprudence. Rather, the amendment is necessary to ensure that overzealous federal regulators do not change these current understandings in the future or attempt to use federal law to preempt such laws, to the detriment of families struggling to keep their homes.
Not surprisingly, Ed Yingling of the American Bankers Association says: "Don't turn back the clock on the credit card market and reverse the advances that have led to lower costs and greater choices for cardholders."
The Fed Aims at Credit Cards, More on the Proposed Rules
As expected (previous blog explains the highlights), yesterday the Federal Reserve, OTS and NCUA issued proposed joint rules ("Danger, Will Robinson! 269 page pdf file!" with a lot of additional materials available in html format). The rules which will appear in the Federal Register with a formal public comment period in a few days -- take what is for the regulators the virtually unheard-of-step of actually banning some unfair credit card and checking account practices. Why?
"Unfair practices can impose significant costs on credit card users," said Federal Reserve Board Governor Randall S. Kroszner. "The new proposed rules would provide the benefit of substantial protection against practices that can harm consumers."
Commendably, on first fast reading, the proposed rules appear generally as strong as the pre-rule press release from OTS which we discussed in that previous blog. Of course, there is still a lot to be done, and Congressional action is still needed on a number of fronts, including these: we still need to completely ban universal default, although banning its impact retroactively is a good step, we still need protections for college students and other vulnerable consumers, and we still need to ban the practice of changing the rules at any time for any reason.
The New York Times in its editorial today The Fed Aims at Credit Cards supports our call for further Congressional action.
The banks will now do at least two things: they will lobby that these rules trump the need for Congressional action (wrong, but their phalanx of lobbyists will repeat it so many times that many in Congress will believe them) and they will lobby against implementation of the rules (for once, thankfully, they've got their work out for them, as Governor Kroszner, pictured in this New York Times story today explaining the move, appears to have a lot of ammunition for his 269-page proposal).
Here are more stories on the release: first, two from by Nancy Trejos of the Washington Post, who has covered this issue extensively (today and yesterday), a blog from professor Adam Levitin and one from Consumers Union, a story by Paul Adams of the Baltimore Sun, and a blog by Connie Prater over at creditcards.com.
In her story at Marketwatch, Ruth Mantell quotes my testimony from last month:
"The credit-card industry operates without fear of either market or regulatory action to temper its excesses, at the expense of the public's welfare," Mierzwinski testified.
I'll admit that there's now hope that things may be changing. But nothing will happen unless the public keeps the pressure on. One of the reasons the Fed has given for taking these extraordinary steps is that for the first time, it noticed a huge spike in public complaints about unfair credit card practices. That's because the unfair practices have spiked and consumers are so fed up with the banks that they looked up the Fed's address. The Fed has listened, so keep complaining, and send letters to Congress, too.
OTS publishes summary of unfair credit card rule proposal
The Office of Thrift Supervision has posted a summary of anticipated rules preventing unfair and deceptive credit card and overdraft checking practices. OTS writes rules for thrifts; the Fed for banks. The National Credit Union Administration will join the Fed and OTS and tomorrow (or soon) all three agencies are expected to post the detailed rule for comment.
"Once all three agencies have approved, each will post the proposal to its website. Upon publication in the Federal Register, the notice will be open for public comment for 75 days. The agencies expect to finalize the rule by the end of the year."
While the devil may be in the details (and undisclosed but hinted at "exceptions") we haven't seen yet, for credit cards, the proposal includes several significant and positive reform elements of proposed Congressional credit card legislation; for overdraft checking plans, consumers are protected not so much.
Here's more on the highlights of the proposed prohibitions, again, this is based on a press release, not the specific rule, so we reserve the right to change our mostly positive preliminary views tomorrow:
The rule would ban retroactive interest rate hikes on existing outstanding balances unless a consumer was 30 days late on the card. This prohibits banks from collecting interest on "hair-trigger" late payments. It also prevents banks from retroactively raising rates on good customers for activity unrelated to the specific card, such as paying your phone bill late, or merely obtaining another card (that you may pay on time, but the mere presence of the card lowers your credit score). This tawdry practice of raising rates to 35% APR or more based on off-card factors is known as universal default. In either a delinquency on the customer's own card, or a universal default situation, the bank could only impose punitive penalty rates on future purchases.
The proposed rule would require that monthly payments above the minimum payment be allocated in a way that is "beneficial" to the cardholder. Today, if a customer has a partial balance at zero percent, a partial at 125 APR (purchases) and a partial balance (cash advances) at 23% APR, all payments are allocated only to the lowest rate balance. Under the rule, payments would need to be allocated proportionally, or to the highest balance first.
The double-cycle interest method, where interest is charged on amounts already paid off, would be banned.
On checking account overdraft "protection" plans, we have long sought a requirement that consumers must opt-in to this anti-consumer product. The proposed rule would require only an opt-out. Not good enough. But presumably, the regulators will require a clear disclosure of the opt-out right. We haven't had that.
However, in a surprise, the proposal would ban both credit card over-the-limit-fees (OTL) and checking account overdraft fees if a consumer's debit (but not check) overdraft or OTL credit card transaction was due solely to holds or blocks against funds (as imposed by gas stations, hotels, rent a car companies and others). These are especially problematic because some gas stations may impose a block of $100 on a purchase of $20 worth of gas, and not release the block for several days.
The regulator/cheerleader known as the Office of the Comptroller of the Currency does not have its own rulemaking authority. That's a good thing. When the Fed's version of these rules becomes final, then OCC would presumably have to enforce them against its own national banks. While the OTS website says OCC was consulted, to my knowledge nothing in these rules has ever been been supported in OCC testimony or enforcement actions, except for certain actions it has taken against predatory "fee-harvester" cards, which would also be restricted under this proposal.
If the rules are generally as strong as they appear from the press release (and have I said that the devil is always in the details?), we fully expect that the bank associations will be encouraging banks to oppose these rules in any way possible. We'll then of course ask you to support them and strengthen them. Here is our most recent testimony, from an April 17 hearing before the House Financial Institutions and Consumer Credit Subcommittee, on these issues. here is our Truthaboutcredit.org website.
Testimony today on suing foreign manufacturers of dangerous products
(Update: hearing links corrected.) On behalf of several leading groups, we testified today in support of the "Protecting Americans from Unsafe Foreign Products Act," H.R. 5913, in the Subcommittee on Commercial and Administrative Law of the House Judiciary Committee. My testimony here; full hearing link. The bill deals with the difficulties injured victims -- such as victims of dangerous toys or other Chinese products -- have in bringing lawsuits against foreign companies. Here is an excerpt from my testimony:
U.S. PIRG believes that for consumers to be assured that products that they buy are safe, we must ensure at least three levels of defense above and beyond any market notions of the supposed adequacy of competition or voluntary standards to protect consumers.
First, federal laws should provide a strong floor of protection and federal regulatory agencies should enforce those laws to both deter wrongdoing and hold wrongdoers accountable.
Second, states should be allowed to enact and enforce stronger laws and state attorneys general -- often the toughest cops on the consumer beat -- should be allowed to enforce both state and federal laws to the greatest extent possible, with full authority to impose penalties, recover damages and restitution as well as to obtain injunctive relief.
Third, consumers should have the right to adequate redress -- without roadblocks -- to bring private actions against wrongdoers to obtain compensation for their injuries or damages and to deter further wrongdoing.
A combination of these three pillars of consumer protection--strong federal enforcement, strong state enforcement and strong private enforcement -- is the best protection against unsafe products.
The CPSC proposals before Congress largely address the first, and somewhat the second, pillars. The proposed legislation by Chairwoman Linda Sanchez (D-CA) addresses the third. It makes it easier for consumers to obtain justice. My testimony was on behalf of U.S. PIRG, Consumer Federation of America, Consumers Union and Public Citizen.
More from the Dodd Credit CARD Act news conference
We spoke today at Chairman Chris Dodd of the Senate Banking Committee's news event announcing the introduction of the Credit CARD Act (previous blog). Senator Dodd was joined by 4 Senators -- Senators Carl Levin (D-MI), Bob Menendez (D-NJ), Claire McCaskill (D-MO) and Jon Tester (D-MT) -- and by Professor Elizabeth Warren of Harvard Law School, as well as by leading consumer groups and labor organizations. Here is Senator Dodd's release and statements of support from Senators, Representatives and groups, including U.S. PIRG. Here is a summary of the bill, which should be available tomorrow. The little camera-phone flash was somewhat overwhelmed by the klieg lights of the Senate Banking Committee hearing room, but the photo shows Senator Dodd at the microphone, with Professor Warren behind him and Senator Levin at right. Our letter of support to Senator Dodd. In addition to the bill's strict prohibitions on unfair consumer practices, the bill includes a study of the unfair interchange fees imposed on merchants. See previous blog (last paragraph) for more on interchange fees.
Wachovia Bank Pays One Fine, Under Several Other Investigations
When the somnolent regulators over at the regulator/cheerleader known as the Office of the Comptroller of the Currency (OCC) issue a civil penalty (OCC release) against one of the members of their country club --in this case, the nation's #4 bank, Wachovia -- think Halley's Comet, think hundred year flood, think Cubbies win the World Series -- you get the idea. Also think: who got there first and shamed the OCC into action? In this case, it was a Page One New York Times story nearly one year ago by Charles Duhigg, Bilking the Elderly, With A Corporate Assist. That story reported that at last one victim had been scammed as early as 2003, and that several banks had warned Wachovia since then that its accounts were being used to fleece their customers (our previous blog after release of "Yikes! Double Yikes!" Wachovia emails). As Duhigg reported in his story Friday on the settlement:
The bank's actions were "part of a pattern of misconduct" that resulted in Wachovia’s collecting millions of dollars in fees, regulators wrote. Wachovia has agreed to pay a $10 million fine, contribute $8.9 million to consumer education programs and make restitution to victims that could top $125 million. In a statement, the bank said this "situation was unacceptable and we regret it happened."
Meanwhile, however, we note the following: On Saturday, Evan Perez and Glenn Simpson of the Wall Street Journal broke a story that Wachovia Is Under Scrutiny In Latin Drug-Money Probe (pd. subs. req'd, so here's Reuters followup via New York Times). The WSJ reported that Wachovia and other banks:
severed relationships with Mexican foreign-exchange firms in December and January after authorities began their inquiries. Some have struck agreements with the government to improve their efforts to fight money laundering, avoiding prosecution.
The story goes on to say:
In 2005, [Wachovia] introduced the Dinero Directo card to facilitate cross-border remittances. The bank pushed into the business despite well-publicized concerns from U.S. law enforcement that such firms were sometimes used to launder drug money. Wachovia declined to discuss why it pursued this business despite the warnings. Internal emails and documents filed in federal courts in Miami, Chicago and New York describe former ties between Wachovia and money-changing firms.
Meanwhile, over at the Washington Post, nationally syndicated financial columnist Michelle Singletary reports in her story Prosecute the Mortgage Sharks that Maryland regulators continue to "aggressively" pursue a investigation against a Georgia business making questionable or predatory loans. That business, run by Frederick Lee but not licensed to do business in Maryland, had a significant relationship with Wachovia:
... Lee has continued to do business with banks and licensed mortgage brokers who fail to detect questionable actions by him and the people working for his companies. Last year, Wachovia, the fourth-largest U.S. bank, funded 196 loans totaling about $54.2 million that Lee brought to the financial institution, according to an e-mail sent to Lee by Scott Davenport, a former national account executive with Wachovia.
The story goes on to point out:
Davenport sent the e-mail several months after The Washington Post and other publications reported that cease-and-desist orders had been issued against Lee in Maryland and Georgia for originating loans without a license. Soon after I inquired about Wachovia's business transactions with Lee, Davenport was fired. Wachovia confirmed that Davenport was terminated but declined to comment why.
Of course, while Maryland can go after Lee and his associates, under the wrong-headed federal preemption regulations strictly enforced by the OCC as a higher law than breaking the law, only the OCC can investigate Wachovia. As one of Lee's associates texted Michelle Singletary: "we r federally chartered we don't have 2 follow state guidelines!"
Back to Duhigg: His story also points out that not everyone is happy with the OCC action, which requires bilked consumers to run through a complicated, if court-approved, rat maze to obtain restitution:
Under the terms of the settlement, victims will not automatically receive compensation from Wachovia. Instead, they will have to submit claims through a complicated bureaucracy. Because many of the victims are elderly or poorly educated, it is likely many of them will stymied by these obstacles, Mr. Markey said. In previous cases, the comptroller’s office, also known as the O.C.C., has mailed checks to victims of fraud, rather than requiring them to file claims. [Release from U.S. Rep. Ed Markey-D-MA: Weak Wachovia Deal Shortchanges Elderly Fraud Victims]
Duhigg also reports that a consumer class action against Wachovia continues. Meanwhile, over at the OCC, it's probably back to sleep until they get another news flash.
Recently, a Tennessee legislator labeled a proposal backed by the nursing home industry the "Kill Old People Cheap Act" (Knoxville News Sentinel). The bill would cap damages and force consumers into binding mandatory arbitration to resolve disputes, as a condition of admission.
Today's Wall Street Journal has a page one story by Nathan Koppel called Nursing Homes, in Bid to Cut Costs, Prod Patients to Forgo Lawsuits (pd. subs. req'd) explaining how nursing homes are among the leading users of arbitration, but that all the other corporations on the block are doing it, too. Excerpt:
The nursing-home industry's arbitration strategy is part of a much broader response by U.S. companies to consumer lawsuits. Businesses from restaurants to banks have ramped up their use of arbitration agreements in recent years to reduce litigation costs and sidestep emotion-laden juries, often requiring employees or consumers to give up rights to a trial as a condition of receiving services. Studies have suggested about a third of businesses are requiring arbitration for consumer disputes, and about one-fifth of employers are requiring it for complaints by employees.
This week, Senators Mel Martinez (R-FL) and Herb Kohl (D-WIN) introduced legislation banning pre-dispute mandatory arbitration in nursing home contracts: The Fairness in Nursing Home Arbitration Act, S.2838. (The bill text isn't coming up yet, but that should be the link.) This blog entry from last fall links to a series by Charles Duhigg of the New York Times on how nursing home chains are using complex legal structures designed to hide their absentee investment firm owners from liability for sub-standard care. U.S. PIRG and other consumer groups are strong supporters of binding arbitration reform (one blog, another blog). In addition to focused bills such as this nursing home bill, Senator Russ Feingold (D-WI) and Rep. Hank Johnson (D-GA) have introduced the Arbitration Fairness Act, which would ban pre-dispute binding mandatory arbitration in all consumer (and many other) contracts. Check your cell phone or credit card or health club or health insurance contract-- you've probably agreed to limit your legal rights many times.
San Francisco sues arbitration mill used by credit card companies
Good news from the West Coast. Nathan Koppel of The Wall Street Journal (pd. subs. req'd) reports that San Francisco Sues Provider of Arbitrators. The firm, the National Arbitration Forum, and one of its major clients, MBNA, have long been accused of abuses, including that the pair use arbitration to collect debts from victims of identity theft who never had accounts with the bank. MBNA is now part of Bank of America after a recent merger. Our previous blog has more info on a recent Public Citizen report about MBNA and NAF and about proposed legislation, the Arbitration Fairness Act, to give consumers more rights.
Dingell-gram: Chemical Industry Influence Peddling Under Investigation
The Washington Post story Chemical Industry's Influence at EPA Probed by Lyndsey Layton reports in detail today on a House Energy and Commerce Committee investigation into whether the "chemical industry has stacked EPA panels" responsible for determining safe levels of toxic chemicals.
According to the story, the committee is investigating whether EPA and the main chemical manufacturer trade group (now known by the benign-sounding name, the American Chemistry Council) worked together to keep scientists with industry conflicts-of-interest on key science advisory panels, but threw off an independent state-paid scientist whose views did not comport with the industry's. Here is the April 2nd Dingell-gram, or information demand, from committee chairman John Dingell (D-MI) and Investigations subcommittee chairman Bart Stupak (D-MI) to the chemistry club. Here is an excerpt from the Post story.
The lawmakers want to know why the EPA allowed the scientists in question to remain on expert panels but removed a public health scientist, Deborah C. Rice, from a panel at the chemistry council's request. Rice chaired an EPA panel last year that reviewed safe levels for deca-BDE, a polybrominated diphenyl ether used as a fire retardant in television casings and other electronics. Deca has been found to cause cancer in mice and is a suspected human carcinogen.
The Post has a sidebar listing scientists under investigation for receiving massive industry consulting fees.
In other toxic chemical news, Vicki Ekstrom over at Stateline.org has a nice story States lead feds in toy safety summarizing all the work being done by the states to protect us from toxic hazards. This week, Washington State Governor Christine Gregoire signed PIRG-backed toxic toy legislation.
"Betting" on the economy, Fresh Air explains derivatives
Yesterday, Professor Michael Greenberger of the University of Maryland joined Terry Gross on NPR's Fresh Air for a show Our Confusing Economy, Explained to explain how political decisions have helped lead to the economic crisis. It's a long-ish interview (39 minutes) but well worth the time since Greenberger has insider knowledge of how Enron and the current crisis are related. He explains how a bill pushed by former Senator Phil Gramm (R-TX) in 2000 to deregulate the trading of complex energy and financial derivatives led to Enron's rise and fall and then later to the current economic mess. Greenberger is a former senior official of the Commodity Futures Trading Commission (CFTC). Here is recent testimony by Professor Greenberger.
We had a tough loss in the appellate courts last week, when New York State's pioneering airline passenger bill of rights was struck down under the usual weak judicial analysis: vague preemption precedents trump a state's traditional and well-established police powers to protect its citizens, even when no federal law exists. The New York Times editorial Board Blog has an entry Bad News for Airline Passengers, with 71 comments.
Meanwhile, you may be wondering why all your flights are being canceled for inspections. It's because the inspections weren't done on schedule. Why not? Well, it appears that the FAA let the airlines slack off.
So the FAA came under harsh Congressional scrutiny this week for its apparently cozy relationship with its "customer" airlines as the Congress drilled down at the question: "Why did FAA inspectors let Southwest Airlines fly un-inspected planes then found to have cracks in the skin (and still allowed to fly) and why is United all-of-a-sudden grounding flights?" Chairman James Oberstar (D-MN) of the House Committee on Infrastructure and Transportation led the hearing. From Mathew Wald's story Inspectors Say FAA Inspectors Ignored Violations in the New York Times:
"You’re looking at safety as a system, and the system itself has cracks," he said. The F.A.A. now refers to airlines as its customers, he said. "We can’t have a situation in which the customer calls the F.A.A. to complain about their service person, Mr. Boutris, to get him removed,” said Mr. Oberstar.
The FAA's reliance on airlines to voluntarily disclose safety issues "promotes a pattern of excessive leniency at the expense of effective oversight and appropriate enforcement," Inspector General Calvin L. Scovel told the House Transportation Committee yesterday.
Auditor KPMG either initiated accounting fraud at New Century Financial Corp or stood idly by as the failed subprime mortgage lender committed fraud in 2005 and 2006, an independent report requested by the U.S. Department of Justice shows.
I haven't downloaded the report, but I found an apparently scanned 36 mB version on this page. We're certainly not surprised that an auditor "stood idly by." Usually, the threat of losing lucrative consulting contracts conflicts with that pesky low-dollar auditor function-- we'll drill down over the next few days and see if that is what happened here.
Meanwhile, a few blocks down the street at Treasury, Secretary Paulson (Washington Post by Jeffrey Birnbaum) is calling for increased financial regulation, in the wake of the Fed's Bear bailout (can we still call it a bailout after they raised the fire-sale price? Yes.). According to news stories, SEC would be the loser if regulatory consolidation occurs. We'll keep on these stories. Bush cabinet chief calls for regulation? Now, that's a man bites dog story.
When one of my favorite consumer champions in the Congress, Rep. Joe Kennedy (D-MA), retired ten years ago, he went back to running "Citizens Energy Corporation, a non-profit he founded that provides energy assistance to low-income families."
In Saturday's Wall Street Journal, he has a column We Need a New Bargain With Big Oil (pd. subs. req'd). He suggests a number of policy changes to ensure adequate supplies of oil at fair prices and he also points out that big oil needs to do a much better job of helping to fund low-income energy assistance. Excerpt:
Finally, our political leaders should work with the oil companies to become better caretakers of those most harmed by rising energy prices. When we at Citizens Energy write to oil companies to ask that a small slice of their profits be used to help the poor -- the same message sent by a bipartisan group of 10 U.S. senators to the industry in 2005 -- the usual response is that the proper source of aid is the federal Low Income Home Energy Assistance Program (LIHEAP).
That's the same program that was shortchanged at its birth some three decades ago. If the oil industry marshaled its robust phalanx of Washington lobbyists to push as hard for increased federal fuel aid as they fight to retain their subsidies, LIHEAP could expand beyond the five million families it currently serves -- less than 20% of those eligible -- and increase a benefit that today buys less energy than ever. [...]
More than a century ago, President Theodore Roosevelt, a Republican reformer and environmentalist, raised the wrath of his own class in taking down Standard Oil and the petroleum oligarchs for the good of the nation. The new social compact did not destroy the industry, it simply managed it for the good of our country.
Twice before in our country's history, outsized profits by Big Oil prompted government to step in to protect our nation by redrawing the corporate compact with petroleum barons. Such a moment has arrived again. Our nation needs a new bargain with Big Oil that serves the interests of our economy, our environment and our most vulnerable citizens.
We're featured participants in an on-line debate on "Risk and Regulation" at The Economist Magazine. You should get up there and vote, because the results are running close to fifty-fifty on the following proposition: By intervening to regulate business and financial risks, government has made things worse. I don't think my rebuttal has been posted yet, but here is a fierce one from Professor Robert Pollin at UMASS-Amherst. Excerpt:
Roosevelt’s New Deal government put in place an extensive system of financial regulations in the US. For example, mortgage loans in the US could be issued only by savings and loans (S&Ls) and related institutions. The government regulated the rates S&Ls could charge on mortgages, and the S&Ls were prohibited from holding highly speculative assets in their portfolios.
These and similar regulations faced by banks and securities markets worked. From the end of the second world war to the mid-1970s, financial markets were much more stable than in any previous phase of capitalism. This historical period is widely recognised as having been the golden age of capitalism in the advanced Western economies. Economic growth was relatively rapid and stable, unemployment was low, average real wages were rising and poverty fell.
Only a few years after Ameridebt, debt collectors seek to rise again in Maryland
Today's Washington Post features an op-ed column Preventing Profit From Debt Help from my colleague Johanna Neumann, director of Maryland PIRG. She and other consumer advocates in Annapolis are fighting a proposal to allow for-profit debt counseling.
What's wrong with the proposal? Remember Andris Pukke? Probably not, but he's a big part of the reason the original 2003 law was passed to limit for-profit counseling. Despite his apparent status as a previously-convicted federal felon, he and his wife Pamela were the principals in a Maryland-based debt counseling mill with various names, most commonly Ameridebt and DebtWorks, that masqueraded as a non-profit debt collector even though its basic business purpose was to take money -- many millions of dollars -- from desperate debtors and enrich the Pukkes. From the FTC in 2006:
The Federal Trade Commission today put a successful end to the largest case against deceptive credit counseling and debt management brought by the agency. The FTC announced a settlement with Andris Pukke, founder of AmeriDebt, Inc., and with a related company owned by Pukke, DebtWorks, Inc. The agreement, if approved by a federal court in Maryland, would require Pukke to give up virtually all of his assets for a consumer redress program for victims of the deception, a fund that ultimately could total as much as $35 million. [...] "Our case alleges that these defendants used their credit counseling business to deceive nearly 300,000 consumers about the services they provide, the fees they charged, and their status as a non-profit company," said Lydia B. Parnes, director of the FTC’s Bureau of Consumer Protection.
The FTC archives all Ameridebt documents here. This 2005 Post article summarizes some of the asset-hiding and other shenanigans. The FTC page refers to some others, including one of my personal favorites, a motion from the court-appointed receiver to hold Pukke and an associate in contempt for hiding assets in places like Belize and Latvia. Here's an article explaining that, yes, he was held for contempt.
Supreme Court, Inc.: Jeffrey Rosen in NYT Magazine
In today's New York Times Magazine, Jeffrey Rosen has a long story, Supreme Court, Inc. on the history of the corporatization of the Supreme Court. The article outlines the U.S. Chamber of Commerce's long campaign, going back to a 1971 memo on changing the views of courts, Congress and society toward business interests, written by corporate lawyer Lewis Powell, who was later that year nominated to the Court by Richard Nixon. The now-famous memo outlined a strategy to build a structure of conservative institutions such as the Heritage Foundation, to fight campus activism and for the business community to use "more-aggressive" messages and tactics to make the world, Congress and the courts, more sympathetic to business.
One result of this pro-business campaign is, of course, the successful demonization of trial lawyers. A second? The Supreme Court, Inc. led by CEO John Roberts. The story even details how K St. law firms use a stable of former "favorite clerks" and when they are already signed up on the other side, "next-favorite clerks" -- to file pro-business petitions (few petitions are granted each term, so this can raise the chances for consideration dramatically).
Business is winning cases that limit consumer damage awards, limit the right to bring citizen lawsuits when harmed by dangerous products or financial scams and preempt stronger state laws. From Rosen's story:
By asking the Supreme Court to prevent injured consumers from suing in state court, the business community, supported by the Bush administration, is trying to ensure that these consumers often have no legal remedy for their injuries. And the Supreme Court has been increasingly sympathetic to the business community's arguments.
Among the recent cases that we have been involved in as friends-of-the-court on behalf of consumers, where the court has ruled for business and against consumers are:
Wachovia vs. Watters, preempting state authority over unfair practices of non-banks owned by national banks;
Riegel vs. Medtronic, holding that FDA premarket approval of a medical device preempted injury claims for defects brought under state law;
Also, Joe Enoch at ConsumerAffairs.Com has a nice story Floating Due Date Snags Chase, Citibank Customers. I've yet to see any action on this real problem by regulators. I get complaints about it. I've noticed it on my bills.
Yesterday, Financial Services Committee chairman Barney Frank said: "To my friends in the industry, I am convinced you all have a personal algorithm to decide the worst day to make our bills due."
Consumer witnesses against credit card companies gagged
Update2: More of a geek than I thought I was, I changed the invalid file extension and got the video archive of the hearing to work. Go here. Skip ahead to 3:24:00 to watch Rep. Bachus and Professor Elizabeth Warren debate the possible application of a waiver to the banks. Also, Professor Warren has posted a long blog, including a discussion of her long colloquy with Rep. Spencer Bachus (R-AL), the committee's senior Republican. It turns out that after I left the hearing for another meeting, she made many of the same points that I did below about requiring banks to sign waivers and provide full information. I "associate my remarks" with hers, as they say here in Washington. If you are more adept with media players than I appear to be today, you can watch the archived webcast. The Warren/Bachus discussion appears over three hours in--but you should be able to skip ahead. I remain astonished that the committee would side with the banks, whose strategy is clearly to chill the efforts of ordinary citizens to petition their government, in such a way.
Original post: Today several victims (pictured here at the hearing in the audience, not at the witness table) of credit card tricks and traps refused to testify before a Financial Services Committee subcommittee hearing today, after an unprecedented demand by Republican staff that they sign a waiver. Although I haven't seen the document I am told it was sweeping and would have allowed their banks to use their confidential account information to impeach their testimony. Here is a release from PIRG and other consumer and labor groups decrying the gag rule. I've been in Washington seventeen years, and I've never seen anything like this, nor have I ever seen a committee request similar detailed information or waivers from a bank witness. It certainly would be helpful if Congress had more detail about banks -- profits from bank fees, distribution of bank fees across customer base, internal marketing strategies, copies of all consumer phone calls and letters complaining to the bank -- to help it do its business. I cannot even remember the last time I saw a footnote in testimony from an industry witness, let alone significant supporting documentation. Here's a link to the hearing, which includes testimony of several professors on behalf of our position. Here is also the testimony
that one victim, Marvin Weatherspoon, would have presented.
FBI opens securities fraud criminal inquiry against Countrywide
The New York Times has an article F.B.I. Opens Criminal Inquiry Into Countrywide over "suspected securities fraud" posted on its website to appear in tomorrow's paper. The story was first reported in a story in the Saturday Wall Street Journal (pd. subs. req'd) by Glenn R. Simpson and Evan Perez. From the WSJ:
Federal investigators are looking at evidence that may indicate widespread fraud in the origination of Countrywide mortgages, said one person with knowledge of the inquiry. If borne out, that could raise questions about whether company executives knew about the prospect that Countrywide's mortgage securities would suffer many more defaults than predicted in offering documents. Another potential issue facing the company is whether it has been candid in its accounting for losses. People familiar with the matter said that Countrywide's losses may be several times greater than it has disclosed.
Around the consumer blogs: bank fees, foreclosures, credit cards, free offers...
Anyone interested in consumer protection should check out some of the other consumer blogs, written by advocates, professors and reporters. Here are a few important items:
BANK FEES: Over at his Red Tape Chronicles' blog, MS-NBC's Bob Sullivan has a 221-comments (and counting) entry Banks flout federal law on fees, GAO says. He generously includes a number of my quotes concerning the GAO report. Its secret-shopper methodology and its findings -- that banks aren't disclosing fees as they are required to do by law, so consumers cannot shop around -- were based on (see the footnotes) and identical to those of a series of PIRG Big Banks, Bigger Fees reports (my previous blog). Bob's got a new book Gotcha Capitalism on the "gotcha-fee" business model that serves firms well, and ambushes consumers.
His fellow blogger, professor Katie Porter, has an entry Payment cards continue global growth. Both professors, joined by their fellow blogger and credit expert, professor Elizabeth Warren, along with several consumer victims of credit card tricks and traps, will testify before Maloney's committee Thursday. I understand that the banks have refused to testify.
BANKRUPTCY, MORTGAGES AND THE BIBLE:
Fellow Credit Slips blogger and professor Bob Lawless hooks us up with a new blog Less Than the Least by two evangelical Christian law professors. In his entry The Subprime Mess, professor David Skeel explains how PIRG-backed legislation on mortgage bankruptcy relief by Senator Dick Durbin (D-IL) generally comports with Biblical teachings: [The legislation would]
allow bankruptcy judges to let a borrower who files for bankruptcy reduce her mortgage to the value of the property if the property is now worth less than the mortgage. (Under current law, mortgages are sacrosanct, a tribute to the influence of the financial services industry). I believe that the bankruptcy approach should be attractive to my fellow evangelicals, despite many evangelicals' discomfort with generous bankruptcy laws. Although traditional usury regulation is justly unpopular, the importance of fair lending-- of a fair price and concern for the borrower's wellbeing-- is a pervasive theme in the Bible. (Exodus 22:26, for instance, instructs a lender who has taken a borrower's coat in pledge to give it back by sunset). I have quibbles with some of the details of the Durbin proposal, and I share many evangelicals' concern that borrowers be encouraged to repay what they owe if they can, but the Durbin proposal sure looks like the best of the current options.
FREE OFFERS: Meanwhile, over at the Consumer Law and Policy blog, Professor Jeff Sovern comments on a professor David Adam Friedman Article on Free Offers . I've previously blogged on the problem of "free to pay" or "pre-acquired account telemarketing" cases (Netflix and Experian) where the free offer problem is magnified because the firm already has your credit card or checking account information. This link to the Friedman article -- Free Offers: A New Look -- which is pending in the New Mexico Law Review, is from the the SSRN server, which is an excellent resources for thousands of open-source (free) working papers and final scholarly articles on important public policy issues.
INTERNET FREE SPEECH: Also at Consumer Law and Policy blog, public interest attorney Paul Alan Levy of Public Citizen (the blog host), has a post ISP's Standing Up for Their Customers -- or Not on one of the latest battles over Internet free speech and anonymity. In the previous post, Victory in Wikileaks Case!, his colleague Deepak Gupta reports on Paul's court victory in a different case in which a California federal judge who had previously issued an order shutting down a website for leaked documents exposing corporate and governmental misconduct reversed himself and decided to lift the injunction. As Deepak says: "Needless to say, this is a big victory for Internet free speech."
INTERNET TRACKING OF CONSUMERS: Over at his Digital Destiny blog, Jeff Chester of the Center for Digital Democracy reports on the latest on behavioural targeting on the web, "including online targeting of medical-related products & services. There will be a flood of personalized pitches from the Big Pharma brands, health remedies, and over-the counter remedies."
Bad incentives, kickbacks, dwarves, unfair loans and platinum parachutes
What if the price you paid for your car loan or mortgage wasn't based on your qualifications, but how big a kickback the broker received? And what if that spread between what you should have paid and what you were forced to pay was even worse if you were black or brown? When do legal commissions become illegal kickbacks? Are improper incentives to brokers and executives material to the foreclosure crisis that's led to the economic crisis? What if you got bad investments because your mutual fund manager was seduced by a party-lifestyle involving luxurious spas and dwarf-tossing contests, paid by brokers? Does a corporate captain who took the lifeboat while his passengers drowned deserve to walk away with millions of dollars?
Here are some recent stories.
In yesterday's New York Times (and numerous other papers have similar stories), Jenny Anderson reports that the giant investment fund company Fidelity to Pay U.S. to End Case Over Gifts. "The S.E.C. said the gifts influenced how Fidelity's traders directed their trades." [...] Here's her lede:
Days at Wimbledon. Nights at U2 concerts. Flights aboard the Concorde. And a dwarf to toss.
You can't make this stuff up.
Also today, Chairman Henry Waxman of the House Oversight and Government Reform Committee grills three CEOs who jumped sinking ships with all the loot from the purser's safe, led by Countrywide's Angelo Mozilo. The lede from Gretchen Morgenstern's story Panel to Review Payouts Given by Troubled Firms in the New York Times:
Chief executives of three financial companies who received outsize pay packages even as their shareholders lost billions in the spreading credit crisis are scheduled to testify before Congress on Friday...
Of course, all along Wall Street, everyone received commissions for securitizing loans that they weren't accountable for. The rot goes deeper and the blame is broader, and includes the lax regulators, but today's hearing is a start.
In Illinois, Attorney General Lisa Madigan is trying to determine whether Countrywide, the nation's largest mortgage lender, and Wells Fargo, the second-largest lender, put black and Latino borrowers in subprime or other high-cost loans when they could have qualified for a lower-cost loan.
If the subpoenas find evidence of discriminatory lending practices, Ms. Madigan may push lenders to more aggressively modify loans to minority borrowers in financial distress so they can stay in their homes, or seek other monetary remedies in addition to changes in how loans are made, said Deborah Hagan, chief of the Illinois Attorney General's Consumer Protection Division. The investigation might be extended to other lenders, she added.
Finally, this detailed memo by public interest attorney Stuart Rossman of the National Consumer Law Center provides an excellent overview of mortgage crisis practices and the potential for "impact litigation" to help.
Earlier this evening the Senate passed on a 79-13 vote (consumer vote is yea) a comprehensive version of S. 2663, the CPSC Reform Act. Here is a link to the consumer coalition news release commending the bi-partisan bill.
While a managers' amendment resolving differences and accepting some amendments without votes did tinker around the edges of the state Attorney General enforcement, lead and whistleblower protection provisions, the final bill includes all the core provisions we had going onto the floor. And, the final bill adds several provisions:
the Amy Klobuchar (D-MN)(D-MN) CPSC corporate travel ban, which passed unanimously;
the Bill Nelson (D-FL)-Olympia Snowe (R-ME)-Amy Klobuchar (D-MN) amendment adding infant durable products to the list of products subject to CPSC oversight and independent third party testing;
on a voice vote, Sen. Dianne Feinstein (D-CA) added a tough, non-preemptive version of a California law banning toxic phthalates in children's products.
Once the Senate soundly defeated the DeMint (R-SC) amendment to simply substitute the narrower House bill, the air went out of the National Association of Manufacturers' attempts to weaken this important reauthorization of the CPSC. They'll patch and pump that balloon back up for the conference committee negotiations, but we'll be there, too. Here's an excerpt from our release followed by one from the Senate bi-partisan sponsors.
The Consumer Product Safety Reform Act, S. 2663 as passed, will do the following: increase CPSC's budget over the next seven years to $155 million; create a consumer database of product hazard information to better help consumers make informed purchasing decisions; make the industry's voluntary toy safety standards mandatory, ensuring that all toys are tested to comprehensive criteria; establish third-party, pre-market testing of children's products; increase the current limit on CPSC's civil penalties to $10 million for most violations, and cap it at $20 million for "aggravating circumstances;" give State Attorneys General tools to better protect their residents; lower lead levels in children's products; and protect CPSC staff and private-sector employees who blow the whistle on wrongdoing.
The groups acknowledge the importance of marrying the strong reforms of the Senate bill with key provisions in the House product safety bill passed in December. In particular, the groups point to the Senate's provisions addressing the public database, State AG enforcement and whistleblower protections. The groups will urge conferees to keep these provisions, while also adopting a critical House measure that ensures product testing of more children's products by defining such products as those designed for children under 12 years of age. The Senate bill covers products designed for children under seven years of age.
Here's an excerpt from the release from the bi-partisan lead sponsors, Senators Mark Pryor (D-AR), Daniel Inouye (D-HI), Ted Stevens (R-AK), and Susan Collins (R-ME). Sorry, no link, I can't get on the senate servers:
"The CPSC is crippled under budget restraints, mounting imports and thousands of new products entering the marketplace. As a result, we've seen endless recalls and unnecessary deaths and injuries," Pryor said. "My legislation allows parents and the CPSC to fight back against the tide of dangerous toys and products. It provides new safety safeguards that emphasize resources, accountability, disclosure and testing -- from the factory floor to the store shelves. I appreciate the broad, bipartisan support behind this bill and will work toward swift conference action in order to produce a solid, aggressive bill for President Bush to sign."
"I thank Senator Pryor and Senator Stevens for their leadership in negotiating this bipartisan compromise bill. S. 2663 authorizes the appropriate level of resources and provides the new authorities necessary for the agency to do the job it was created to do: protect consumers," Inouye said. "Children are dying and suffering grievous injuries because of unsafe products. This legislation directly addresses the weaknesses of our nation’s product safety system and is a good step forward in our effort to keep harmful products off of store shelves."
"This important legislation will provide the Consumer Product Safety Commission with the tools needed to better protect American consumers," said Stevens. "The measure sends a strong message that when it comes to our children, safety comes first. I am especially pleased that the bill includes my provision to protect users of all-terrain vehicles by requiring both domestic and foreign ATV companies to comply with the same basic safety standards and sales practices."
"Toy safety has made a giant leap forward with the Senate's approval of this bipartisan bill to strengthen the federal Consumer Product Safety Commission. This bill will help the federal government better detect and prevent threats to our children before, not after, toys reach store shelves," said Collins.
More industry-backed CPSC amendments on tap in Senate
Update 2:30pm: Senator Pryor is negotiating a managers' package that accepts versions of a number of amendments. It is unclear which more controversial amendments will still have yes/no votes, but there is a chance that the bill will pass sometime this afternoon, before tonight. So far, the managers' package amendments look good. UpdateVitter amendment tabled (Pro-consumer YEA to table). As soon as the vote is posted, I will add a link.
The Senate is now considering (Cspan2) another pernicious amendment. Senator David Vitter (R-LA) is proposing to change over two centuries of American jurisprudence and instead require that if a state attorney general were to lose an action to enforce the CPSC Act, state taxpayers would have to pay the legal costs of the prevailing party. Senator Mark Pryor (D-AR), chief sponsor of the CPSC Reform Act, is arguing strongly against this amendment that would substitute the English legal system's "loser pays" rule. Senator Pryor is arguing, among other things, that a judge already has broad authority under Rule 11 to sanction "frivolous lawsuits" and that is an adequate deterrent. Here is our opposition letter, which argues that adding a "loser pays" rule not only hurts taxpayers, it has a chilling effect on product safety efforts:
A "loser-pays" rule will harm American consumers by making attorneys general far more hesitant to bring enforcement actions to protect the public from product hazards. In the worst cases, it will harm Americans doubly -- the second time as taxpayers -- by forcing the government to pay litigation expenses for private businesses. We urge you to vote against this amendment.
Debt collectors breaking the rules even more in bad economy
I got a voice mail yesterday from a woman who wasn't a debtor. She wanted to know what she could do about a harassing call from a collector who listed all the supposed negative attributes of her neighbor. The consumer who called me didn't know that she'd been invited to a party, a block party.
"Holding a block party" is the internal debt collector term for an illegal effort to use phone lookup programs (before the internet, there were "reverse lookup" directories") to identify neighbors of a supposed debtor and then to make calls to "tell the neighborhood" that their "deadbeat" neighbor has to "pay up."
Oh, block parties just happen to be one of the many illegal activities of some debt collectors. And they're on the rise. According to Michelle Singletary's story What Debt Collectors Can't Do in today's Washington Post:
One business is going strong in this flagging economy: debt collection. And with a growing number of collectors chasing down debtors, complaints are also rising about how debts are being collected. The Better Business Bureau expects the number of complaints to rise once 2007 figures are calculated. The trend has been upward in the past few years. In 2006, complaints about debt collectors were up 21 percent from the previous year, according to Edward Johnson, president and chief executive of the Better Business Bureau in the District.
"With the current state of the U.S. economy, we are forecasting an all-time high in the number of complaints against the industry," Johnson said.
The Federal Trade Commission said it received 69,204 debt collection complaints in 2006, more than the agency received against any other industry.
We agree with the FTC that people should take responsibility for their debts. But they (and their neighbors) shouldn't be harassed by an often lawless industry whose excesses are troubling:
"Zombie" debt collectors buy old unpaid debt for pennies (or less) on the dollar, then use merciless and largely illegal tactics to trick you into reaffirming that you owe an old debt, even when you never did. It was someone else with a similar name. Even if was you, you may no longer be legally liable by the statute of limitations.
At least one credit card bank, MBNA (now part of Bank of America) has been accused in lawsuits and Congressional hearings of forcing identity theft victims who never had accounts with the bank to pay the debts incurred by the thief (report by National Consumer Law Center, report by Public Citizen, testimony to U.S. Congress by public interest attorney Paul Bland.)
Know your debt collection rights (FTC guide). As part of its resolution of the sub-prime mortgage meltdown, Congress should look into the rise of illegal debt collection activities.
Over the years we've done a series of Big Banks, Bigger Fees reports documenting three things:
Bank fees are rising, like an annual 100-year flood surge on a raging river,
Big banks charge the biggest fees,
Banks don't give consumers access to the detailed schedule of account fee disclosures required by the 1991 Truth In Savings Act.
This last, of course, keeps consumers from being able to shop around. But our numerous complaints to the Fed about the lack of disclosure fell on deaf ears. Today, the Washington Post is reporting in a story by Tomoeh Murakami Tse that a GAO study to be released tomorrow finds that "undercover teams can't pry data from branches." I've been there, and done that, with my own undercover teams. GAO is absolutely correct. Not only should the Truth In Savings Act be better enforced by regulators, but two changes should be made: (1) a consumer's private right of action to sue a bank that breaks the law should be restored (it was taken away in one of the many bank "regulatory relief" giveaway packages enacted by a pliant Congress over the years) and (2) TISA requirements for disclosures, as well as those of many other laws, should be extended to the Internet.
As to the secret shopper problems, here is an excerpt from a 2001 letter from me that was ignored by former Federal Reserve chief Alan Greenspan:
Information Hard To Obtain In Person:
We have experimented with numerous methods of data collection over the years to obtain the broadest coverage of banks in our surveys. We originally conducted telephone surveys, but found two problems with that approach. First, each year, banks became more and more reticent to answer so many questions and second, many banks were wary that we were actually competitors conducting market research. So, we began sending volunteers to bank branches seeking copies of checking account brochures and Truth In Savings fee schedules.
Each year, we find more banks refuse to provide detailed fee schedules to a consumer who specifically asks for one. Virtually no banks place Truth In Savings fee brochures on their brochure racks, which are otherwise full of information on lucrative (to the bank) checking account overdraft protection plans, the benefits of a debit card, or other marketing information. At most branches, shoppers are forced to wait in line to speak not with a teller but an official behind the desk if they seek detailed fee information. I have been conducting consumer surveys myself for years, and was astonished that on two different occasions my simple request for a detailed fee brochure was rejected at a local Bank of America branch. This experience has been repeated by many of our volunteers and interns, at other banks as well. Bank of America is not by any means the only bank that makes it hard to obtain fee information, merely the biggest.
Those officials behind the desks appear to have been trained to play a shell game -- provide evasive answers to your questions, pretend that all the information is in the "smiling, happy people" brochures on the rack that don't give much information at all, and generally to act as if you are Mars if you want to know how many different account transaction fees that the bank may impose.
And when we rely on the bank regulators to enforce the law, things only get worse. Bank regulators generally have never met a big bank [except once when the Fed's partner in lax regulation, the obscure, little noticed OCC, penalized Providian (no longer so big, and acquired by another bank, anyway)] that could possibly break the consumer laws in such a significant way that its deceptive activities were worthy of a penalty.
This is the same Fed, by the way, that fought with Congress to terminate the requirements of the 1989 savings and loan bailout law (Remember the savings and loan fiasco?) to conduct an annual anonymous survey of bank fees. The last few reports in the series, along with several other interesting Fed reports to Congress that are rarely accompanied by a press release, are available here. Here is the 2003 end of the series.
Credit card debt: a boot stamping on your head, forever
The McClatchy papers are running a nice story today by Christina Rexrode. The story is titled Your low-interest credit card? Yeah, well ...Some consumers' rates are rising for mysterious reasons. The piece highlights how Bank of America, in particular, is among the credit card companies jacking up the rates of good customers, perhaps because it lost money on its mortgage and hedge fund business recently, but also, of course, because it can:
Some consumers and analysts say Bank of America, which saw profits all but disappear in the fourth quarter, is trying to squeeze money out of its credit card users to make up for disappointing earnings.
It's one more reason we need new laws (latest blogs here and here) to ban unfair credit card practices, and, in particular, whey we need to enact rules banning universal default (where good customers' rates are raised due to so-called "external credit criteria," as a BofA flack says in the story) and rules banning retroactive interest rate increases (where your new higher interest rate applies to your old balance, not only to new purchases. Don't even check your account contract, all the bank kids are doing it, and have always done it.)
But what I liked most about the story is the illustration, torn from the pages of George Orwell's 1984:, "If you want a vision of the future, imagine a boot stamping on a human face - forever." If that Orwellian dystopia doesn't best describe both the effect of perpetual debt brought on by penalty interest rates and the attitude credit card companies have toward consumers, what does? Kudos to the unnamed illustrator.
Not only did the Bush administration do nothing to protect consumers, it embarked on an aggressive and unprecedented campaign to prevent states from protecting their residents from the very problems to which the federal government was turning a blind eye.
Let me explain: The administration accomplished this feat through an obscure federal agency called the Office of the Comptroller of the Currency (OCC). [...] In 2003, during the height of the predatory lending crisis, the OCC invoked a clause from the 1863 National Bank Act to issue formal opinions preempting all state predatory lending laws, thereby rendering them inoperative. The OCC also promulgated new rules that prevented states from enforcing any of their own consumer protection laws against national banks.
Comptroller John Dugan, chief of the OCC, has been quick to rebut, claiming in a release that the mortgage problems all occurred on the states' watch, not on his watch.
Nothing the OCC has done has prevented the states from regulating and preventing abuses among the lenders that they license -- lenders that are the source of most of today's problems.
We side with former Attorney General, now Governor, Spitzer. As the nation's preeminent academic authority on the national banking system, Professor Arthur Wilmarth of George Washington University Law School, recently opined:
It is now obvious that wholesale lenders and securitizers, including many of the largest national banks and federal thrifts and their affiliates, were the driving forces behind the subprime lending boom.
Governor Spitzer closes his op-ed with this:
When history tells the story of the subprime lending crisis and recounts its devastating effects on the lives of so many innocent homeowners, the Bush administration will not be judged favorably. The tale is still unfolding, but when the dust settles, it will be judged as a willing accomplice to the lenders who went to any lengths in their quest for profits. So willing, in fact, that it used the power of the federal government in an unprecedented assault on state legislatures, as well as on state attorneys general and anyone else on the side of consumers.
Here is more information on preemption and banking, including a longer analysis of the OCC's legal authority by Professor Wilmarth.
On Thursday, U.S. Rep. Carolyn Maloney (D-NY), who chairs the key House subcommittee with jurisdiction over unfair credit practices, along with full Financial Services Committee chair Barney Frank (D-MA) and 44 others, introduced the Credit Cardholders Bill of Rights Act, HR 5244. Along with other leading consumer groups and SEIU, we support the bill as an "important step forward." Among its highlights are provisions to address these unfair practices:
Bait-and-switch interest rate and fee hikes for any or no reason at all during the life of the card;
Assessing hidden and unfair interest rate charges by charging interest on balances already paid off;
Unjustifiably maximizing interest charges by requiring consumers to pay off balances with lower interest rates before those with higher rates;
Charging late fees when consumers mail their payments seven days in advance of the due date; and
Applying certain unfair interest rate hikes retroactively to balances incurred under the old rate.
Here's a comment on the bill from the Seattle Post-Intelligencer. Here's a copy of our joint release. The bill will need a lot of support to pass, because the banks have already started their counter-campaign. They'll be calling it "price-fixing" and worse. They'll be reminding Congress that (primarily through their own mistakes and missteps), they've just lost a lot of money in the mortgage meltdown. Yet, according to the Federal Reserve, credit cards are consistently the most profitable line of business for banks (the 2007 report; older reports are here (scroll down) on this hidden internal Fed page. Don't even think about expecting a press release when it comes out-- the Fed hates that Congress even requires it to conduct this study.
The simple fact of the matter is this: Owning a credit card company is a license to steal. You can change the rules at any time for any reason, including no reason. You can change the price of products that consumer already bought-- with retroactive interest rate hikes applied to previous balances. You can raise rates of customers who've never broken your rules-- to north of 36% APR or more. A consumer cannot take you to court if your practices are unfair-- his or her only recourse is the corporate-controlled private court system known as binding mandatory arbitration. Here are more credit card ripoffs from our PIRG Truthaboutcredit.org campaign. A highlight of the campaign is our FEESA counter-marketing campaign on college campuses.
Yikes, OCC, Double Yikes, Where Were You While Wachovia Earned Fees From Firms Bilking Elderly ?
Over at the New York Times, Charles Duhigg reports that Papers Show Wachovia Knew of Thefts. The papers were released in a lawsuit concerning a long-running telemarketing fraud scheme targeting the elderly. It's a followup to his 2007 expose Bilking the Elderly, With a Corporate Assist. In today's story, he reports that internal papers show that while some Wachovia Bank executives were saying "Yikes, Double Yikes," -- others were counting profits from the fees that the fraudsters had to pay the bank after charges were reversed following consumer complaints:
"YIKES!!!!" wrote one Wachovia executive in 2005, warning colleagues that an account used by telemarketers had drawn 4,500 complaints in just two months. "DOUBLE YIKES!!!!" she added. "There is more, but nothing more that I want to put into a note." However, Wachovia continued processing fraudulent transactions for that account and others, partly because the bank charged fraud artists a large fee every time a victim spotted a bogus transaction and demanded their money back. One company alone paid Wachovia about $1.5 million over 11 months, according to investigators.
It's a troubling case and this particular part of it incidentally reminds us that when the banks whine that they, not consumers, are the victims of identity theft and fraud -- they actually are not. They pass the costs on to, in this case, fraudsters eager to keep the game going, or more often, to innocent merchants who pass the costs on to everyone in the form of higher prices.
The story goes on to point out that Wachovia looked the other way while internal fraud investigators, credit unions and even other banks sent it warnings about fraudulent accounts. Meanwhile, I ask: Where was Wachovia's chief regulator, the little-seen regulator known as the OCC (our site OCCWatch) that spends more time preempting state regulators than supervising big banks? It hasn't issued a public civil penalty of note in many years. While Duhigg reports that Wachovia announced some changes last summer, any unreported, private regulatory sanction that may have been imposed by the OCC to inspire such unfettered altruism is simply not enough to reassure this consumer advocate, or the Congress, that enough has been done to deter shabby bank practices that lead to crime against consumers. Public sanctions, including civil penalties, would reassure us that vulnerable populations have the full force of the federal government protecting them from unsavory practices that deplete their life savings.
On Friday, Massachusetts Secretary of State Bill Galvin, the state's top securities cop, filed a complaint accusing Merrill Lynch of defrauding the city of Springfield, as Jenny Anderson reports in the New York Times: Massachusetts Accuses Merrill of Fraud. The story notes that just the day before Merrill had agreed with Massachusetts attorney general Martha Coakley to reimburse Springfield its investment losses based on a claim of improper sales practices, but that the Galvin suit goes to suitability. Putting an 80-year old retiree, for example, in a high-risk, high growth investment would be an unsuitable practice. In the Galvin complaint, the state argues that the city asked for Triple-A rated investments and was instead put into
"certain esoteric financial instruments known as Collateral Debt Obligations (CDOs)... which were unsuitable for the City and which, within months after the sale, became illiquid and lost almost all of their market value."
As Anderson reports:
The case underscores how subprime investments keep turning up in unexpected places and raises new questions about Wall Street's sales practices and its role in the mortgage crisis. In recent years, as home prices soared and mortgage lending boomed, investment banks packaged hundreds of billions of dollars of home loans into securities for sale to investors around the world. Now, record defaults are resulting in huge losses for municipalities, states, banks, insurance companies and nonprofit organizations.
Also today, the Wall Street Journal reports that The Subprime Cleanup Intensifies as federal prosecutors are investigating "whether UBS AG misled investors by booking inflated prices of mortgage bonds it held despite knowledge that the valuations had dropped" and that "the SEC, deepening its own set of investigations into whether Wall Street firms improperly mispriced mortgage securities, recently upgraded probes of UBS and Merrill Lynch & Co. into formal investigations..."
Louise Story reports in the New York Times that in a letter Tuesday to Mattel chief Bob Eckert, a total of 56 federal Lawmakers Say Mattel Broke Word on Lead:
The letter was prompted by Mattel's decision not to issue a nationwide recall of a blood-pressure cuff in a toy medical kit sold under the Fisher-Price brand. The legislators said they were disturbed by the company's "lack of action." Lead was found in a plastic part of the toy, and current federal laws ban lead only in paint on toys. Lawmakers are considering a law to limit lead in all material in toys.
This is one of several cases where toymakers have agreed to comply with Illinois attorney general Lisa Madigan's enforcement actions, but only in Illinois. You can tell Fisher-Price your opinion on our action page.
Meanwhile, in the U.S. Senate, negotiations continue on bringing its CPSC reform proposal to the floor. The House acted in December. If the Senate doesn't finish the job, we'll all have to move to Illinois.
FBI announces criminal inquiry into mortgage lending
Papers are reporting that the FBI Economic Crimes unit has announced a criminal inquiry into the mortgage meltdown (New York Times, F.B.I. Opens Subprime Inquiry by Vikas Bajaj and Los Angeles Times, FBI is pursuing 14 probes of lenders by Scott Reckard). Two interesting points:
State enforcers have also played an important role in policing this market. From the New York Times: "Earlier this decade, a group of attorneys general reached settlements totaling more than $800 million with two large lenders: Household International, now part of HSBC, and Ameriquest."
The investor cops at the SEC are also watching. From the LA Times:
Officials at the Securities and Exchange Commission are conducting more than 30 investigations into the mortgage meltdown. Erik R. Sirri, head of the SEC's market regulation division, said recently that securities firms and banks sold "too many lottery tickets" tied to home loans and failed to look closely enough at their growing risks. The FBI is looking at many of the same cases as the SEC, the agency said.
Meanwhile, over at the Consumer Law and Policy blog, Alan White analyzes a Mortgage Bankers Association release criticizing our allies at the Center for Responsible Lending: MBA & CRL duke it out on Bankruptcy reform.
Watchdogs looking at greenwashing/environmental ad claims worldwide
The Wall Street Journal story False 'Green' Ads Draw Global Scrutiny (pd. subs. may be req'd) by Tom Wright notes that government agencies and even notoriously cautious industry self-regulatory bodies are stepping up efforts against greenwashing-- the practice of falsely claiming in ads that your polluting product is good for the Earth:
In Norway, government regulators in September banned all car ads from stating that their vehicles are "green," "clean" or "environmentally friendly" on the grounds that all car production leads to more, not fewer, carbon emissions. The Belgian industry-run, advertising-standard authority in October ruled that Swedish auto maker Saab Automobile, a unit of General Motors Corp., must pull a print campaign in which it claimed that its "Biopower" range of cars make the roads "finally turn green."
The story notes that the U.S. FTC held the first of a series of planned public meetings on greenwashing claims this month -- this one on the marketing of carbon offsets. From the FTC notice:
Carbon offsets fund projects designed to reduce greenhouse gas emissions in one place in order to counterbalance or "offset" emissions that occur elsewhere.
The FTC also has a comment period open until 11 February 2008 on its green marketing guides.
RC2, maker of Thomas the Tank Engine, settles lead lawsuit; Toy maker Ty says Jammin' Jenna will comply with Illinois law
Two stories from the Chicago Tribune today: The Chicago Tribune, in a story by Maudlyne Ihejirika -- $30 mil. deal in lead-paint Thomas suit -- is reporting today that RC2, makers of the popular Thomas the Tank Engine toys that were the subject of major summer recalls, has settled a class-action over lead-laden toys.
The paper is also reporting, in a separate story by Sam Roe -- Ty takes high-lead doll out of stores -- that Ty, makers of popular Ty Baby dolls and Jammin' Jenna, has reluctantly agreed to comply with Illinois lead laws. Jenna's vinyl shoes violate Illinois law. The company had for some time claimed that Illinois was preempted, but as the story notes:
In previous interviews, Ty representatives have said the company is not violating state law because federal rules supersede it. While the state bans vinyl toys that exceed 600 parts per million of lead, federal law does not. But both the state attorney general's office and the federal Consumer Product Safety Commission have said that the Illinois ban is valid because states can adopt their own rules where no federal law exists. Ty's action Tuesday appears to have averted a possible court fight and what would have been the first test of Illinois' strict lead laws.
Court to hear cases affecting consumer state law rights to sue corporations
The Supreme Court has accepted petitions on two more product liability cases. The cases reflect a "concerted effort" by powerful interests to eliminate lawsuits under state laws for consumer harm, as Linda Greenhouse notes in her New York Times story Justices to Hear Cases on Product Liability:
"The proliferation of pre-emption cases on the court's docket in part reflects the considerable turmoil in the lower courts over the complex issues involved. It also reflects a concerted effort by the business community to push for federal pre-emption as a shield against state courts."
As we have previously noted, several Bush administration safety agencies (CPSC and also the FDA and NHTSA at least) have boldly asserted powers Congress never gave them: to preempt state laws by rule. Further, "a merry band" of industry lawyers moving back and forth between K St. lobby houses and the administration is running a political campaign against consumer legal rights.
The new cases concern whether the federal tobacco warning label law preempts state law claims that "low-tar and nicotine" promises are deceptive and whether an FDA-approved drug company label immunizes the firm from lawsuits by victims of side-effects. This case, according to Greenhouse, concerns
"a guitar player who suffered the career-ending amputation of her right arm after being injected in a hospital with an anti-nausea drug."
The story also notes another preemption case, Medtronic, heard in the Court late last year. We are friends of the court in that case, on behalf of the victim of a failed medical device made by the firm.
When powerful interests don't pay their fair share of taxes, we all pay more. Jesse Drucker of the Wall Street Journal reports today:
A North Carolina state-court judge ruled against Wal-Mart Stores Inc. in a closely watched tax-shelter case involving an arrangement in which the retailer essentially paid rent to itself and then deducted the amount from its taxes.
Back in the heady days of Enron, various transactions between the parent, its subsidiaries (and supposed entities including Chewco, named for Han Solo's Star Wars co-pilot Chewbacca) and its lender banks were similarly found, as Judge Horton found in the Wal-Mart case yesterday, to be shams without "economic substance." The Journal also points out that investigative journalism makes a difference:
The ruling is the latest setback for the tax maneuver. At least three other states are challenging Wal-Mart's use of the tax strategy. Since a Wall Street Journal article on the topic last February, at least six states have passed laws seeking to prohibit the tax maneuver.
Stephanie Mencimer of Mother Jones has a detailed follow -- Cheney: No Justice for Jamie Jones -- on the alleged gang-rape of Jamie Leigh Jones by fellow Halliburton/KBR employees while she was stationed in Iraq. The story provides more details about Halliburton's employee contract limiting her legal rights and forcing her into arbitration instead. Excerpt:
At the time of the alleged attack on Jones, KBR was a subsidiary of Halliburton, the behemoth military-contracting and oil-technology firm. (KBR was sold off earlier this year.) So Jones is covered by the Halliburton dispute-resolution program, which was implemented when Cheney was Halliburton's CEO. The system bears the markings of Cheney's obsession with secrecy and executive power. On his watch, Halliburton, in late 1997, made it more difficult for its employees to sue the company for discrimination, sexual harassment, and other workplace-related issues.
Non-bank gift cards an even better deal than before
Thanks to vigilance by state legislators, state enforcers and the FTC, store-issued gift cards have even fewer fees than before and are an even better deal than high-priced fee laden bank and mall issued cards, according to a story Gift Cards Coming With Fewer Strings by Nancy Trejos of the Washington Post. The story goes on to also point out:
Many retailers have responded to consumer complaints that gift cards are too laden with fees and expiration dates, experts said. In its fifth annual gift card survey, Montgomery County's Office of Consumer Protection found that 18 of the 22 retail cards examined had no fees and no expiration dates and could be replaced if lost or stolen or had scratch-off PINs for security.
The FTC regulates financial institutions that are neither banks nor subsidiaries of banks. Meanwhile, most mall cards (usable at more than one store) are actually issued by national banks. National banks also issue their own various Visa or Mastercard branded gift cards. National banks are regulated by the bank regulator known as the OCC, which is more of a national bank "non-regulator" (previous blog). The OCC continues to allow and encourage banks to impose punitive fees against unused gift cards. While we wish that the FTC had done more to force companies to disgorge profits taken from gift card fees, its actions, unlike those of the OCC, have made the marketplace better.
As we say on U.S. PIRG's Right to know pages in the caption under this photo:
Without the Toxic Release Inventory Regulations, industrial facilities in or near our communities like this refinery could put toxic waste into our environment and even drinking water without informing the public.
Twelve states, including New York, New Jersey and Connecticut, sued the Environmental Protection Agency yesterday for weakening regulations that for two decades have required businesses and industries to report the toxic chemicals they use, store and release.
The state PIRGs (San Jose Mercury News story quoting CALPIRG's Emily Rusch (full release)) have been longtime backers of the right-to-know law Toxics Release Inventory as a mechanism to help protect the safety of plant workers, first responders and people living near chemical plants and also secondarily as a way to cajole companies to use fewer dangerous, toxic chemicals in the first place. As the New York Times story continues:
Community groups across the country have used the program to track the amounts of hazardous chemicals in local neighborhoods. Under the program, companies must provide information about the types of toxic chemicals stored at plants and factories in each state, as well as the quantities discharged from each plant.
NY Times criticizes chemical industry's influence on plant safety regs
Today's New York Times editorial Chemical Industry 1, Public Safety 0 rightly questions new anti-terrorist chemical plant safety regulations, especially in light of Greenpeace research into the industry's "undue influence" over the rulemaking. Research by longtime Greenpeace toxics advocate Rick Hind is deservedly cited:
It is troubling that these industry-friendly rules were developed in part by Department of Homeland Security employees who previously worked for the chemical industry -- and who may one day work for it again. Rick Hind, the legislative director of the Greenpeace Toxics Campaign, contends that such employees have had an "undue influence." The department says it draws on former chemical industry workers simply because of their "relevant prior experience."
Bush announces import action plan, House hearing held on CPSC
Despite 3 months of work, it is truly hard to say just what -- if anything -- is new, what is innovative and what is worthwhile in the Interagency Working Group on Import Safety's new "Action Plan." I guess what's new is they've got the president messaging on it. U.S. PIRG is particularly disappointed in the squishy, weasel-y language regarding safety certification of imported products. The way we read it, the administration is not supporting the concept that all imported children's products be subject to mandatory testing by a truly independent third party lab that is certified by the government for quality.
Also today, we joined Rachel Weintraub's testimony on behalf of her group, the Consumer Federation of America, and a coalition of organizations, in a House Energy and Commerce Committee hearing on its CPSC reform bill, HR 4040. At the hearing, subcommittee chairman Bobby Rush (D-IL) committed to moving forward within two weeks on on a vote on the legislation.
Court victory over debt collectors dressed up as prosecutors
It's illegal to impersonate a police officer. But dress up like a prosecutor so you can better threaten consumers into paying off small debts? Heck, the prosecutors actually let debt collectors do this-- why? In return for kickbacks of course! The debt collectors "rent out a prosecutor's name and authority."
Do the debt collectors then gain the right to break the debt collection laws, by arguing that the sovereign immunity of the government official extends to them? Over at Consumer Law & Policy Blog, Deepak Gupta, a Public Citizen consumer attorney who has been fighting these tawdry arrangements (which have even been legitimized by Congress) reports that important progress is being made in the courts.
Sovereign immunity, the court said, "has never been held to apply simply because an independent contractor performs some government function." The decision has potentially far-reaching implications for holding all sorts of government contractors--from private prisons to Blackwater--accountable in the federal courts.
titled "Prisoners of Debt," by reporters Robert Berner and Brian Grow. The piece focuses on how big lenders and credit card companies keep squeezing money out of consumers whose debts have been discharged in bankruptcy, and on the selling and buying of those discharged debts.
New report out on predatory credit cards: "an eating machine."
The National Consumer Law Center has a new report Fee-Harvesters: Low-Credit, High-Cost Cards Bleed Consumers. The report provides an excellent overview of the entire credit card industry, the history of its rapid growth under deregulation and preemption and how its staggering profits have been fueled by abusive practices affecting all consumers. It then focuses on the fee-harvester cards, which "represent an extreme version of the abuses by the card industry." It describes how the companies use sophisticated algorithms and access to credit report data to target vulnerable consumers, not for true credit solicitations, but for fee-harvesting. I could use the metaphor of a parasitic alien, jumping on the backs of consumers and sucking out their money, fee by fee, but the report does better.
In the 1975 movie "Jaws," a marine biologist played by Richard Dreyfuss makes this observation about the great white shark: "What we are dealing with is a perfect engine, an eating machine. It's really a miracle of evolution."
One of the fee-harvester cards featured in the NCLC report comes with a credit limit of $250. However, the consumer who signs up for this card will automatically incur a $95 program fee, a $29 account set-up fee, a $6 monthly participation fee, and a $48 annual fee -- an instant debt of $178 and buying power of only $72. Fee-harvesting is extremely lucrative for the industry. In 2006, Atlanta-based CompuCredit -- one company featured in the NCLC report -- collected $400 million in fees from a portfolio of fee-harvester cards that by mid-2007 had saddled cardholders with nearly $1 billion in debt.
The report points out that "fee-harvester cards have very little purchasing power" for the consumers who "use" the cards: "much of the unpaid balances represent fees rather than payments for purchases to third-party merchants." The report describes in detail how credit card banks, large and small, obscure (CorTrust) and well-known (Capital One and HSBC) have developed the fee-harvesting business model to target sub-prime consumers with low credit scores. The report provides a detailed explanation of the techniques used by fee-harvester cards to deplete millions of dollars annually from consumer wallets -- from down-selling and abusive debt collection to the slice-and-dice, used by the massive "What's In Your Wallet?" lender Capital One:
Slice and dice: Rather than increasing the credit available on an existing card with a low limit, a bank will sometimes issue an additional card that also has a low limit. That increases the odds that a cardholder will incur penalty fees or rates by exceeding the limits or missing payment deadlines on one of multiple cards. A 2006 report in Business Week magazine identified five consumers who ended up mired in debt after they were issued multiple credit cards by Capital One Bank. A Capital One spokeswoman told the magazine that the "vast majority" of Capital One cardholders had only one account, but that "a very small percentage" had three or more cards.
Another one of them is reverse redlining -- where low-income communities are targeted for credit offers, bad ones:
Reverse redlining. Lenders have historically denied residents of minority communities equal access to credit, a form of discrimination known as redlining. Some issuers, seeking to exploit that history, have launched "affinity" campaigns that market high cost products, including fee harvester cards, to minority communities. For example, a marketing company called Urban Television Network distributed the Freedom Card, a fee-harvester card that often had a credit limit of only $300. Promotional efforts for the Freedom Card included a contract with musician Queen Latifah.
It's an important report. It should be read by all policymakers. For more on credit cards, see our campus marketing campaign site truthaboutcredit.org.
CPSC's Nord issues Statement on Letter To Congress
Read all of the statement here at the CPSC [although for the original letter, the link below loads faster than the CPSC link]. Here is an excerpt:
This week, several members of Congress publicly called for my resignation as CPSC Acting Chairman, citing a letter I recently sent to the Senate Commerce Committee expressing my views on pending legislation before that committee. In the letter (pdf), I respectfully pointed out what I think are several unwise proposals in a bill to reauthorize and expand the mission of the CPSC. However, despite media reports to the contrary, nowhere in the letter (or anywhere else) did I assert that the CPSC does not need additional resources. In fact, quite to the contrary, the main message of the letter is that if CPSC resources are diverted to new missions and mandates, we will need a dramatic upsurge in our personnel and funding, far beyond what either the House or Senate are proposing for our pending budget.
Well, read the letter yourself, and you'll find that the acting chair opposes attorney general enforcement of the law, opposes increasing civil penalties on wrongdoers, opposes whistleblower provisions, etc. In our view, all these provisions are resources. And she opposed them all, and more. And at the committee hearing she refused Senator McCaskill's and Senator Bill Nelson's requests that she ask for more money. I was there. I was the next witness. So it is disingenuous for her to claim that she is for more resources, even if the letter points out that some of the CPSC improvements that the bill calls for will cost money. I am sure that the Senate will be happy to provide that money needed to implement S. 2045, in addition to all the other resources and money that she didn't want, which they're also providing, even though she refused to ask for it.
The court thus provided a road map for cities and states to draft menu labeling laws that don't conflict with federal law. In other words, the decision gave cities and states a green light to make nutrition information mandatory at restaurants.
Also at CL&P, Brian Wolfman links to Consumers Union's latest home lead test kit report. It's an advance from the next Consumer Reports Magazine. And at MSNBC reporter Bob Sullivan's popular Red Tape Chronicles, find out about one father's nightmare with his daughter's $10,000 premium text message phone bill. That story includes analysis by consumer expert Edgar Dworsky, who blogs over at ConsumerWorld.
Meanwhile, over at Credit Slips, the blog about bankruptcy and consumer credit issues, Katie Porter has a withering critique -- Reporting on the "Mortgage Meltdown" -- of a recent Wall Street Journal article and an editorial that both get it wrong on bankruptcy facts. Bookmark these consumer blogs.
Today's Wall Street Journal (pd. subs. req'd) has a long Page One investigative piece explaining how Wal-Mart uses accountants to avoid paying state taxes. It's a big problem for you and me and strapped state legislatures, as the story explains:
Publicly traded companies reduced their federal income taxes by about $12 billion in 2004 through potentially abusive tax transactions, according to Internal Revenue Service data. Some experts say companies save far more than that each year through elaborate tax-cutting maneuvers.
The story focuses on the category-killing big-box store's myriad efforts to use accounting gimmickry to kill state and local tax obligations. It doesn't appear that they had to work very hard to find help. The accounting firms, supposedly the "public's watchdog" according to the Supreme Court, lined up to offer Wal-Mart tax-avoidance schemes. Reporter Jesse Drucker's page one story Inside Wal-Mart's Bid To Slash State Taxes explains how the Big Four accountants at Ernst and Young helped:
Wal-Mart decided to hire Ernst & Young to help devise complex tax strategies to use in at least four big states. The accounting firm, for example, helped Wal-Mart take tax deductions in California for dividends it never actually paid. And in Texas, Ernst & Young advised, the giant retailer could exploit a wrinkle in the tax law involving limited partners from out-of-state -- a maneuver subsequently shut down by the state's legislature. Big companies hardly ever discuss how outside accountants, lawyers and investment bankers help them cut their tax bills. But Ernst & Young's contributions to Wal-Mart's state-tax minimization project are outlined in a raft of documents filed in recent months in North Carolina state court, where the state's attorney general is challenging a Wal-Mart tax-cutting structure involving real-estate investment trusts.
In addition to the strategy of over-powering small state and local tax departments with large invading armies of accountants and lawyers in pinstripe suits, the story explains Wal-Mart's previous use of a Delaware-based "intangibles" holding company to hide profits by renting out brand names to its stores in other states, its transfer of "ownership of its stores to various in-house real-estate investment trusts or REITs, again, to hide profits, and even efforts to call tax programs "domestic restructurings" not "tax savings" strategies, to further obfuscate efforts to avoid paying their fair share. On the positive side, the story shows that while states are sometimes playing whack-a-mole as Wal-Mart morphs its strategies, that aggressive state enforcement efforts continue.
Last week, Neely Tucker of the Washington Post reported the story of 75-year-old Mona Shaw Taking a Whack Against Comcast. After a several-day long debacle where Comcast apparently left her "Triple Play" installation in disarray then cut off all phone, cable and Internet service, Shaw and husband Don went to Comcast's Manassas (VA) office for a customer service rep to hear her service complaint. Reasonable. There, the reps left her and husband Don sitting outside the office for hours, then all went home. Unreasonable. Not to worry, Mona came back the next day with her hammer. From the Post:
Hammer time: Shaw storms in the company's office. BAM! She whacks the keyboard of the customer service rep. BAM! Down goes the monitor. BAM! She totals the telephone. People scatter, scream, cops show up and what does she do? POW! A parting shot to the phone! "They cuffed me right then," she says. Her take on Comcast: "What a bunch of sub-moronic imbeciles."
I also am encouraged to find out that consumers are organizing their complaints about Comcast at the website ComcastMustDie.com.
Go to the site and read their stories. The growth of these "mycompanysucks.com" Internet sites -- and this isn't the only one (See cybergriping.com) -- shows the power of the Internet to give small speakers an unfiltered voice and an opportunity to organize at low-cost. It also shows, of course, that consumers are getting fed up with the impersonal, arrogant, over-priced and nuisance-fee-laden so-called services of banks, airlines, cable companies, phone companies and other behemoth firms. And while companies use phalanxes of lawyers to try and take down the sites using copyright and other legal arguments (but mostly blustery threats designed to intimidate), Paul Levy of the Public Citizen Litigation Group has been leading efforts to protect the First Amendment free speech rights of consumers to complain.
Under deregulation, market competition, rather than pesky bureaucratic regulators, is supposed to restrain the most unfair tendencies of large, powerful corporations. But it doesn't seem to be working. Many firms use Early Termination Penalty fees and other tactics, including counting on consumers not wanting to pay the high switching costs (lost time in phone calls, getting new account numbers and new email addresses, waiting on new equipment service calls, or whatever) of switching providers, to establish a virtually captive customer base so they don't need to have good service to compete.
But Comcast at least, didn't count on Mona, who took the hammer into her own hands. She's not the first, and she won't be the last, consumer to take direct action. Corporations need to wake up. Consumers who pay good money for service deserve a better deal than the pathetic, impersonal treatment many get. Consumer complaints about bad service are not isolated incidents -- bad service is economy-wide (previous blog).
New York Times: Did Your Microwave Nuke the Bacteria?
Sunday's New York Times has a story by Andrew Martin: Did Your Microwave Nuke the Bacteria? which quotes ConAgra, maker of Banquet pot pies that may have sickened over 165 people, according to the Centers for Disease Control, initially blaming consumers for not heating (nuking) the food enough. But the story goes on to say:
But it's preposterous to expect consumers to know how the cooking power of their microwave compares with others. Some have more watts than others, and the makers of ready-to-cook products expect you to know the difference.
The story then says:
ConAgra Foods finally came to its senses on Thursday night and recalled all of its pot pies. It also acknowledged problems with its cooking instructions.
Bush EPA joins settlement, but adds Get Out of Jail Free Card
Juliet Eilperin's followup story EPA Joins Settlement of Lawsuit but Adds a Waiver in today's Washington Post points out that even though the Bush EPA and DOJ joined U.S. PIRG, a dozen other environmental groups and eight states in bringing the polluting utility American Electric Power to heel with yesterday's settlement of a long-running Clean Air Act case, (previous blog), that the Bush administration disagrees with the rest of us on liability for continued violations. It's offered AEP a Get Out of Jail Free Card until 2018. Not to worry, the rest of us have not:
Although the nine state attorneys general and 13 environmental advocacy groups that are party to the lawsuit praised the administration for Tuesday's settlement, they explicitly rejected this prosecutorial amnesty in the consent decree: Paragraph 140 says these parties "do not release any claims under the Clean Air Act and its implementing regulations." That means they could again sue the utility over violations of the law.
At issue is whether utilities can significantly rebuild or modify old power plants without improving their emissions controls to comply with newer, more stringent regulations under a section of the act called New Source Review. Both utilities and the Bush Administration seem to think that these plants --even though their power levels are increased and old equipment replaced -- are regulated by some sort of Historical Society designated historical landmark rule, not the anti-pollution laws. We think that the courts will continue to back our view.
U.S. settles utility pollution case, U.S. PIRG a co-plaintiff
Yesterday, EPA and the Department of Justice announced a settlement with the polluter utility American Electric Power over its violations of the Clean Air Act that resulted in massive emissions violations. The case had been filed in 1999 by the U.S., eight states and over a dozen citizen groups including U.S. PIRG (our clean air pages). Here's a Medill Chicago story quoting Becky Stanfield, former U.S. PIRG Clean Air director:
"This is a huge settlement and a long time coming," said Becky Stanfield, state director of Environment Illinois and former head of the U.S. Public Interest Research Group's air quality program. "Those [plants] are the sources we have to address for global warming."
Report: Fraud, Failure No Deterrent To Federal Contract Awards
U.S. PIRG's Gary Kalman released a new report yesterday documenting that serious fraud and previous failure are no impediments for beltway bandits lining up for new government contracts at the taxpayer-funded trough.
The report, Forgiving Fraud and Failure: Profiles in Federal Contracting, highlights nine representative examples of new, often no-bid contracts that were granted to companies with recent records of questionable performance. U.S. PIRG Education Fund report cites secretive practices, lax oversight, weak rules and lack of competition for the problems uncovered by the study.
In each of the cases profiled, companies received new contracts during or shortly after having negotiated settlements in cases of poor performance. In several instances, contracts were actually awarded with less competition after problems surfaced than before.
Countrywide Mortgage-- like negotiating with the Deathstar
In Gretchen Morgenson's story Can These Mortgages Be Saved? about Countrywide in the Sunday New York Times, every consumer and community advocate says the same thing:
But borrower advocates who work with a broad array of lenders say that none make it harder to modify loans than Countrywide, the nation's largest mortgage originator and loan servicer.
As pointed out by advocates in the story, Countrywide even deceptively pads its own modest borrower assistance efforts, by claiming that deals made in its own favor, to short sale (called a deed-in-lieu) homes and turn them back to Countrywide, are somehow modifications helping borrowers save their homes:
"When you look under the surface, they are counting deeds-in-lieu as a modification," said Martin Eakes, chief executive of the Center for Responsible Lending, a nonprofit and nonpartisan research organization. "When you've taken someone's house, even without the foreclosure process, to count that as a modification is worse than fiction."
The story points out that, in general, consumers trapped in bad mortgages with other lenders also face difficulty, yet even government officials put a rosy face on the problem:
Lenders, government officials and loan servicers, who take in borrowers' monthly mortgage payments, contend that troubled borrowers everywhere are being helped to stay in their homes by those overseeing their loans. But neither data nor anecdotal evidence supports this view.
In today's New York Times, economist-columnist Paul Krugman has a follow-up: Enron's Second Coming?, pointing out that Countrywide kingpin Angelo Mozilo, who was paid $142 million last year, has "achieved the rare feat of victimizing three distinct groups": borrowers, investors and Countrywide's own stockholders. Krugman refers back to Morgenson's article:
Why block mutually beneficial deals? As the article points out, Countrywide can make money from the fees it charges on foreclosures, while the losses from mortgages that could have been saved, but weren't, are borne by others.
Meanwhile a listener comment to a Marketplace story on Public Citizen's new report on unfair credit card arbitration practices points out that -- in the end -- the Star Wars rebels defeated the evil Deathstar, twice. That's true, but let's hope the Jedi return and prevent Countrywide from blowing up a lot more neighborhoods first.
Citi mailing of unsolicited credit cards: "questionable legality"
Since 1970, it's been flat-out illegal to mail actual credit cards in solicitations. It leads to fraud, identity theft and perhaps to burdensome unplanned credit card obligations. But banks wish they could do it and are always trying to get around the law.
A few years ago, some banks tried the trick of mailing phone cards with a deactivated credit card feature that could be turned on with a phone call. Even the Fed, usually no friend of the consumer, moved at its version of light-speed, under its own authority, to shut that scam down. Now, Citibank is mailing out unsolicited Citi cards to dormant Macy's card holders. In Kathy Chu's story Citi sends unrequested credit cards in USA Today, credit card expert Chi Chi Wu of the National Consumer Law Center says that the practice is
"of questionable legality. At the least, it certainly violates the spirit of why the prohibition against unsolicited cards was enacted."
Let's see what the Fed thinks of this effort by Citi. Chu also notes in her story that
It's not just Citi. This year, GE Money reissued JC Penney store cards as general-purpose MasterCards that can be used anywhere, not just at the department store. GE declined to disclose the number of cards affected.
Credit bureau Experian slapped hard by Ninth Circuit
Yesterday the U.S. Ninth Circuit Court of Appeals ruled strongly for a consumer, Jason Dennis, against the credit bureau Experian for its negligence. The court said that if Experian "traffics in the reputations of ordinary people" it had a responsibility to do a better job than it does. Essentially, in its strong ruling, the court placed Experian's corporate head on a medieval pike in front of the courthouse and we can only hope that the other credit bureaus walk by and see it.
It's a very concise and important appellate holding that other judges should read. The case concerned Experian's false reporting that Dennis had a judgment against him (that's a very big black mark in your credit history) after it had been told that it was wrong. The decision is available at Jason Dennis vs. BEH-1 and Experian.
Ordinarily we would remand Dennis's claim for trial so that a jury could determine whether Experian's failure to reinvestigate was negligent. Here, however, a remand would be pointless. Even accepting as true everything Experian has claimed, no rational jury could find that the company wasn't negligent.[...]This case illustrates how important it is for Experian, a company that traffics in the reputations of ordinary people, to train its employees to understand the legal significance of the documents they rely on.
Contractor [Unisys] may have covered up massive data hack at Homeland Security
While the government is right to be concerned about stopping fraud and graft by military personnel and other federal employees in contracting, as reported in the New York Times story Graft in U.S. Army Contracts Spread From Kuwait Base, the bigger problem may be the powerful and largely unaccountable role of the many corporations that make their living (and, it is a good one) doing jobs in the security-industrial complex. As reported by Ellen Nakashima and Brian Krebs in today's Washington Post, in the story Contractor Blamed in DHS Data Breaches:
The FBI is investigating a major information technology firm [Unisys] with a $1.7 billion Department of Homeland Security contract after it allegedly failed to detect cyber break-ins traced to a Chinese-language Web site and then tried to cover up its deficiencies, according to congressional investigators.
Watch U.S. Consumer Blog for more stories and comments in coming months on the excesses of the companies that feed at the taxpayer trough.
Security-industrial complex, by the way, is an update to the phrase popularized after it was used as a warning in president Dwight Eisenhower's farewell speech: military-industrial complex. The new phrase is attributable to Robert O'Harrow, himself a Washington Post reporter but also the principal author of No Place to Hide. You can read an excerpt here, where the publisher's description explains:
In No Place to Hide, award-winning Washington Post reporter Robert O'Harrow, Jr., lays out in unnerving detail the post-9/11 marriage of private data and technology companies and government anti-terror initiatives to create something entirely new: a security-industrial complex. Drawing on his years of investigation, O'Harrow shows how the government now depends on burgeoning private reservoirs of information about almost every aspect of our lives to promote homeland security and fight the war on terror.
Wall Street firms warehouse older Americans in "hellholes" for profit
Nursing homes have never been nice places. But the corporatization and private buyouts of nursing home chains are making things even worse for the people who live there. Today's New York Times has a major story by Charles Duhigg called More Profit and Less Nursing at Many Homes. It's a great investigative story, because as the story points out, the Wall Street firms buying up nursing home chains have layered so many "byzantine" ownership structures together that even state and federal officials can't figure out the relationships for purposes of determining whether an operator is small, or is instead engaged in a pattern of massive unfair and unsafe practices across dozens of homes and therefore deserving of larger civil penalties and corrective actions. Duhigg manages to piece together the corporate webs that own many of the chains. From the story's lede:
Habana Health Care Center, a 150-bed nursing home in Tampa, Fla., was struggling when a group of large private investment firms purchased it and 48 other nursing homes in 2002. The facility's managers quickly cut costs. [...] The investors and operators were soon earning millions of dollars a year from their 49 homes. Residents fared less well. Over three years, 15 at Habana died from what their families contend was negligent care in lawsuits filed in state court. Regulators repeatedly warned the home that staff levels were below mandatory minimums. When regulators visited, they found malfunctioning fire doors, unhygienic kitchens and a resident using a leg brace that was broken.
The story explains that the cost-cutting at the privately-owned chains has left residents in Dickensian conditions:
Federal and state regulators also said in interviews that such cuts help explain why serious quality-of-care deficiencies -- like moldy food and the restraining of residents for long periods or the administration of wrong medications -- rose at every large nursing home chain after it was acquired by a private investment group from 2000 to 2006, even as citations declined at many other homes and chains. The typical number of serious health deficiencies cited by regulators last year was almost 19 percent higher at homes owned by large investment companies than the national average, according to analysis of Centers for Medicare and Medicaid Services records.
The story concludes with buyout officials whining that without their complex structures, the homes would be subject to excessive lawsuits (by the families of mistreated residents). It quotes, for example, "Arnold M. Whitman, a principal with the fund that bought Habana [a nursing home chain] in 2002, Formation Properties I," who says: "Legal and regulatory costs were killing this industry." Killing the industry, hhmm. What about the residents?
There's a big story and a couple of fine editorials in the Sunday New York Times regarding the response of the toy, food, tobacco and many other industries to a variety of pressures, including but not at all limited to the massive public outcry over dangerous products being imported from China. Of course, a second goal of industry is to convince Congress that the price of federal regulation, no matter how insignificant its provisions, must be to permanently preempt or limit the authority of state legislators and state enforcement agencies including those pesky state Attorneys General to protect consumer, worker and environmental health, safety and financial well-being. Their goals even extend to eliminating the right of injured consumers to seek compensation in state courts. The front page story by Eric Lipton and Gardiner Harris is called In Turnaround, Industries Seek U.S. Regulation:
For toys and cars, antifreeze and fireworks, popcorn and produce and cigarettes and light bulbs, among other products, industry groups or major manufacturers are calling for federal health, safety and environmental mandates. Some of those industries are abandoning years of efforts to block such measures, often in alliance with the Bush administration, which pledged to ease what it views as costly, unnecessary rules.
Of course, in the story, I point out that lawmakers need to be careful: "I am worried about industry lobbyists bearing gifts...Their ultimate goal is regulation that protects them, not the public." Similarly, Georgetown law professor David Vladeck says, restating a point made in his recent Senate testimony, that industry seeks preemption as a condition of enhanced federal regulation: "This is Christmas. This is their wish list."
Instead of living up to its obligation to employ responsible business and banking practices, Bank of America is using its size and market dominance to run up fees and credit card rates, cut corners on community reinvestment efforts, deny loans to working families and minority communities, avoid paying taxes, and actively eliminate thousands of jobs.
European consumer group: Who is Minding the Toyshop?
Our colleagues at BEUC, the federation of European consumer organizations, have asked the European Commission Who is Minding the Toyshop? Referring not to the two August 2007 lead paint related recall announcements by Mattel/Fisher-Price, but to the November 2006 and August 2007 Mattel recalls of what appear to be the same magnetic toys from China, BEUC says:
For BEUC, this double recall raises serious questions about the toy safety regime in Europe. In this case primary responsibility lies with Mattel, and with the national enforcement authorities, but the Commission also has questions to answer. What has the Commission been doing to ensure that the Toy Safety Directive is enforced?
We have serious questions ourselves about what, if anything, the U.S. CPSC will do in terms of fines and penalties when it gets to the bottom of the double trouble Mattel/China recall mess. Why didn't the November recall get the job done? Here is BEUC's letter to European enforcers. Meanwhile, over at the latest New York Times piece, by Louise Story, After Stumbling, Mattel Cracks Down In China, yet another Mattel executive, executive vice president for worldwide operations, Thomas Debrowski, blames someone else:
"I think it's the fault of the vendor who didn't follow the procedures that we've been living with for a long time," Mr. Debrowski said.
Well, as long as they keep saying things like that, they're a long way from solving the problem. Here's a suggested restatement:
"It was our fault at Mattel because we trusted, but we did not verify. Squeezing safety to meet low-cost price points, we failed to require independent third-party testing to assure that U.S. quality and safety standards were being met by our suppliers before we put the Mattel/Fisher-Price brands on the toys from China we entered into commerce in America to sell for small children to play with. So, we take full responsibility."
I am sure some corporate damage control-crisis management consultant-flack is being paid hundreds of dollars an hour to provide that same advice, Mr. Debrowski. Here it is, no charge.
There's a fascinating article by Gail McGovern and Youngme Moon in the June Harvard Business Review: Companies and the Consumers Who Hate Them (long summary is free, download full article for a fee). The article picks on practices including tricky bank fees, cell phone early termination fees, unfair longterm health club contracts from Bally's and others, Blockbuster's business model built on late fees, not rentals and a variety of other scams. Then, it points out that ING Bank, Virgin Mobile pre-paid cell phones, Curves and other health clubs and Netflix are among those firms that have taken advantage of the large pool of disgruntled "defecting" consumers who simply want to be treated fairly in the marketplace. These firms and others have a business model that puts "customer satisfaction and transparency first." From the summary:
Why do companies bind customers with contracts, bleed them with fees, and baffle them with fine print? Because bewildered customers, who often make bad purchasing decisions, can be highly profitable. Most firms that profit from customers' confusion are on a slippery slope. Over time, their customer-centric strategies for delivering value have evolved into company-centric strategies for extracting it. Not surprisingly, when a rival comes along with a friendlier alternative, customers defect.
FTC rejects consumer group request for KMart disgorgement of ill-gotten gift card gains
This week the FTC finalized a consent order against KMart for deceptive gift card dormancy fee practices. Consumers who can jump through the government's hoops may be able to obtain refunds. But, in a letter to our pro bono attorney David Balto, the FTC rejected arguments made (previous blog1 and blog2) by U.S. PIRG, Consumers Union and Consumer Federation of America to improve the order in several ways, including our request that KMart disgorge its ill-gotten gains collected from bewildered consumers whose gift cards shrunk in value due to the deceptive fees.
Two of five FTC commissioners, Pamela Jones Harbour and Jon Leibowitz, agreed with us on disgorgement. Without disgorgement, what incentive is there to deter future corporate criminals? What message does our lead consumer protection agency send when it issues wrist-slaps for ripping off consumers? We doubt very many consumers will collect refunds under this scheme:
Under the order, consumers may contact Kmart to determine if they are eligible for a refund, and must provide to Kmart: 1) a Kmart gift card identification number, 2) a mailing address, and 3) a phone number. If it is determined that a consumer’s Kmart gift card had a dormancy fee imposed against it, Kmart will mail the consumer a new gift card with a balance equal to the amount deducted in fees.
As more and more transactions are made with stored value and other new types of debit cards, there is a growing need to improve consumer protections. Your rights with a credit card are strong. Your rights under law with an ATM/debit card are less strong (and it is your own money at risk). Following recent regulator actions, your rights with a payroll debit card are better than before. But with other stored value and prepaid cards, your rights are "not so good" or "it depends." Why shouldn't all plastic have equal, strong consumer rights under law?
A small, but growing, number of law and social science professors are investigating the implications of unfair consumer credit practices on consumer-debtors. Many of them are now blogging. Two good blogs are Credit Slips and the Consumer Law and Policy blog. One Credit Slips blogger, Katherine Porter, an associate professor at the University of Iowa College of Law, has recently posted an important new study to the Social Science Research Network (SSRN). You can download Professor Porter's paper -- Bankrupt Profits: The Credit Industry's Business Model for Postbankruptcy Lending -- at the bottom of this abstract page.
The study, based on a longitudinal study of bankrupt families, finds empirical evidence to challenge the conventional wisdom (fueled by repeated industry claims), as one bank association lobbyist once said with a straight face opposite me in a TV interview, that most bankrupts are bad guys whose purported inability to handle credit is actually calculated, who often go on pre-bankruptcy "mall shopping sprees" (yes, the bank lobbyist said that on TV) and engage in other opportunistic abuses of the credit system. Professor Porter's robust analysis, however, shows that "industry's characterizations of bankrupt families as opportunistic or strategic actors" are false. Instead, Porter finds that the system works the opposite way-- it is the lenders that are opportunists:
many lenders target recent bankrupts, sending these families repeated offers for unsecured and secured loans. The modern credit industry sees bankrupt families as lucrative targets for high-yield lending, a reality that has important implications for developing optimal consumer credit policy and bankruptcy law.
The study also compares lender targeting of previous bankrupts to lender targeting of college students:
College students and postbankruptcy debtors both face difficulty in meeting bills without borrowing. The credit industry's intense marketing to postbankruptcy families parallels their efforts to lure other vulnerable borrowers into lending relationships. Because bankruptcy is a public process, recent bankruptcy debtors offer a useful group to study to understand creditors' strategies for profiting from financially vulnerable consumers. If lenders' intense solicitation of such customers indeed is drive by these families' propensity to pay late, go over the limit, and revolve large balances, society may wish to prohibit or constrain such lending. Lending strategies that profit from financial distress may be suboptimal because they force society to bear the costs of such distress.
The study is rich in data points and analysis based on the series of interviews conducted with the bankrupt consumers it follows over time. It also provides well-documented and footnoted analysis of the industry's methods, such as this critique of the industry's use of sophisticated lending and scoring models:
One bank spokesperson has asserted that any credit card offers that it sends to people who have filed bankruptcy are inadvertent. The data cast doubt on this denial. Major lenders deploy sophisticated analytical tools to identify future customers and their anticipated profitability. This strategy has been fundamental to the price and term differentiation that dominates the current lending environment. During the same period in which the bankruptcy rate escalated, technology improved the credit reporting and scoring systems. Simultaneously, marketing departments launched powerful incentives such as create "teaser" interest rates and affinity programs to attract customers. Given this formidable marketing prowess, accidental offers are probably rare.
As policymakers on Capitol Hill evaluate legislative changes to rein in dubious and unfair credit card industry practices and fix the mortgage mess that threatens the world economy, this study provides important information about lenders' intent. It deserves widespread circulation. News on the study: AP story; Bankruptcy expert and Professor Elizabeth Warren's blog entry; the Iowa Press-Citizen.
Some have speculated on a possible cause for Mattel products suddenly being loaded up with lead paint from a factory in China: the manufacturer used the same production line for Chinese toys, with weaker standards, and contaminated it before painting U.S. toys. You've all seen those notes on the candy wrappers -- "contains no peanuts, but may have been produced on a machine that processed peanuts"?
There's an interesting new interview by Alternet's Vanja Petrovic -- The Toxic Chemistry of Everyday Products -- with Mark Schapiro, author of a new book that explains that
companies that manufacture hazard-free products for the European Union often produce toxin-filled versions of the same items for America and developing countries.[...] some companies, whether American or international, often have two production lines: one that manufactures hazard-free products for the European Union and another that produces toxin-filled versions of the same items for America and developing countries.
The interview goes on to explain what corporate "logic" goes into this decision, when they could simply manufacture all products to the safer European standards.
For years, we've advocated that the U.S. CPSC ban toxic phthalates in toys. As the interview points out, Europe has.
Just look at today's federal regulatory agencies, which were created to safeguard the public from corporate abuses. These agencies have been captured and are controlled by the very industries they were intended to regulate. This transformation of mission and management is primarily the result of the President's agenda to minimize the government's role in protecting its citizens. [...] And finally, the Bush administration has been quietly attempting to wipe out or render meaningless the legal rights of consumers hurt by the very dangerous products and practices that the agencies themselves were created to safeguard against and have failed to prevent.
A new California law extends lemon law protection to military personnel based in California, even if their car was purchased in a different state. The bill was pushed by long-time lemon rights and car safety champion Rosemary Shahan and her group Citizens for Auto Reliability and Safety (CARS). The legislature enacted the law after the debacle faced by Lt. Nathan Kindig when Chrysler refused to grant him rights under the lemon law for his 2004 Dodge Dakota lemon truck.
In 1982, when I was with Connecticut PIRG, we helped pass the nation's first new car lemon law. At the time, we were only a few weeks ahead of passage of California's law, where Rosemary Shahan was leading the way.
Lemon laws have now been enacted in every state. They solved the myriad legal problems consumers faced when they bought a car from a dealer that didn't work. Lemon laws generally define a lemon (a new car that has the same major unfixable defect 3-4 times during warranty, or is in the shop 30 days during warranty, for example) so consumers no longer have to prove their particular car is a lemon in court (previously, they did). Lemon laws also give consumers an explicit legal right to sue a manufacturer, something that they didn't have, which also crippled many lawsuits. Lemon laws also streamlined the legal process. A few states have enacted similar laws for used cars.
The new California law is the latest example of laws designed to meet the special needs of our underpaid military personnel, who are often targets of unfair predatory practices. The law simply provides the same protections to in-state military personnel that other residents enjoy. Recently, the Congress has recognized that in some cases, military personnel need even greater rights. In 2003, stronger rights for military personnel to prevent identity theft (active duty military fraud alerts) were established. In 2006 rights against predatory lending (although rules on this are not yet final and aren't as good as we would like) were enacted.
Faulkner's testimony concerned the CROA aspects of the hearing only. It addressed both the vile practices of credit repair doctors and also the interminable, ongoing efforts by the credit bureaus themselves to exempt their actions from CROA (previous post), which regulates the credit repair doctor practices. Credit repair doctors are ripoff artists who make a living claiming that they can fix accurate, but negative, credit report items. Unfortunately, the main reason that CROA was before the committee was only that the credit bureaus seek a self-serving exemption from the act. Why? Because their own deceptive advertising of over-priced ($12-15/month), next-to-useless (don't stop identity theft, only the security freeze can do that) credit monitoring services has gotten them caught up in class action lawsuits for violating the CROA themselves. But, after strong testimony from Faulkner, and opposition to the current industry proposal from the FTC witness, Lydia Parnes, the director of the Bureau of Consumer Protection, we doubt the committee or the Congress will move forward. Although we aren't directly signed onto their testimony, we also strongly support the views of Iowa Assistant Attorney General Steve St. Clair and AARP board member Richard Johnson, who both testified on deceptive telemarketing ripoffs primarily aimed at the elderly (previous post describing how banks aid and abet fraudsters directly debiting consumer accounts).
Maryland officials warn cable customers of Comcast's unfair addition of unfair arbitration to contracts
Speaking (last post) of unfair arbitration imposed by corporations seeking to prevent consumers from fighting their unfair practices, Montgomery County, Maryland officials have issued a news release warning citizens about adverse arbitration changes being imposed on customers by the cable guys at Comcast. The Washington Post's Daniel De Vise reports today in Md. Officials Oppose New Legal Policy At Comcast that:
Lawyers for both Montgomery and Howard counties reviewed the arbitration notice from Comcast and concluded that it restricts customers to resolving disputes through arbitration rather than the courts.
Check out today's New York Times' editorial, Credit Card Buyer Beware. Also, we participated in a first of its kind "summit" yesterday, in the U.S. Capitol. It was a kind of negotiation/discussion between leading credit card issuers and consumer groups. The event was organized by House Financial Institutions and Consumer Credit subcommittee chair Carolyn Maloney (D-NY) (her previous hearing) and attended by full committee chairman Barney Frank (D-MA) and Rep. Mike Castle (R-DE). I wasn't impressed by any of the blustery claims from the banks that they cared about about their customers and no legislation was needed. In particular, the banks had no defense for their inclusion of binding mandatory arbitration clauses in their contracts, which allow them to prevent consumers from taking legal action when harmed, thereby allowing banks to perpetuate the use of unfair terms. But I was impressed by the Representatives, particularly Maloney and Frank, who made it clear that the industry's anti-consumer conduct demanded legislative action, which they are planning. We look forward to it. As the Times points out:
The federal agencies that are supposed to regulate the banking and credit card industries have failed utterly to keep pace with deceptive and unfair practices that have become shamefully standard in the business. [...] Congress, which sat on its hands while the problem got worse and worse, needs to rein in this sometimes predatory industry.
UPDATE 24 July: Here's a link to the full hearing and to my testimony last week. I was very impressed with the level of concern evidenced by committee members over the practice of Visa/Mastercard imposing high merchant interchange fees. Rep. Darrell Issa (R-CA), a business owner, expressed disdain over the industry witnesses specious claim that banks would negotiate fees. Rep. Ric Keller (R-FL) was among the many committee members with well-thought-out, insightful questions of the industry witnesses, who included Tim Muris, former FTC chair.
Original post: I testify this afternoon in House Judiciary on credit card interchange fees, which are the fees merchants pay to accept credit and debit cards. I will post my testimony when it is released by the committee. No secrets in it: consumers, whether they pay with cash or plastic, pay more at the store and more at the pump because Visa and Mastercard use their anti-competitive market power to impose high merchant interchange fees. These are passed along to everyone. Here's a link to my testimony last year in House Energy and Commerce.
The obscure but powerful federal bank regulator known as the OCC (our OCCWatch page) has a long way to go improve its public relations with either state enforcement officials (it has preempted enforcement or enactment of all stronger state consumer laws as they apply to either national banks or any non-bank company that is an operating subsidiary of such a national bank) or consumers (no consumer advocate believes that it does itself actually enforce the laws to protect consumers, although it certainly claims it does). This month, OCC rolled out the website Helpwithmybank.gov. We're unimpressed. One sample: When they can't help, it's apparently not their fault:
According to Federal law, results of examinations are considered confidential. The OCC cannot release any information relating to any supervisory actions or regarding whether a violation of law or regulation occurred in connection with your complaint.
However, you can look for two kinds of information on our Web site, www.occ.gov:
* whether a bank is in compliance with the Community Reinvestment Act (CRA)
* whether a bank is subject to an enforcement action
Videos online at Taming The Giant Corporation site
Videos of a number of the presentations from the recent Taming the Giant Corporation conference held in DC by Ralph Nader and affiliated organization on 8-10 June are now online here. Presentations by Ralph Nader, U.S. Rep. Dennis Kucinich, Democracy Now's Amy Goodman and dozens of experts on corporate power and consumer justice are available.
Reuters and Fox are reporting in the story Sprint Hangs Up on High-Maintenance Customers that Sprint -- a cellphone company -- is canceling customers who call customer service too much. The company claims that the customers were calling "hundreds" of time a month on issues it felt were "resolved." Two things:
Resolved to the company's satisfaction or the customer's? If you've ever dealt with unhelpful customer service representatives at a mega-corporation, I am sure you can relate. (And by the way, I don't blame the reps, they're only unhelpful because they're ordered by their supervisors to be unhelpful.)
Of course, if you're unhappy with their service, you cannot cancel your contract with them, unless you agree to pay an Early Termination Penalty of $200 or more. You're locked in a cell, as a recent PIRG report has documented.
Supreme Court rejects Phillip Morris as a federal officer
On Wednesday, the U.S. Supreme Court reversed lower courts that had stupidly given the Phillip Morris tobacco company essentially the same powers as a federal officer to "remove" cases brought against them in state courts to federal courts, under the legal theory that because PM was somewhat regulated, it must be "acting under" a federal officer. We had joined a merits amicus brief to the court prepared by Public Citizen and AARP. Over at the Consumer Law and Policy blog, Scott Nelson explains the issues. One interesting point in Scott's blog: He points out that at the petition stage, U.S. Solicitor General Paul Clement told the Court that the decision below was "dead wrong," but in his brief urged the Court to decline the case as a narrow "fact-bound" ruling. We recently noted that SG Clement had rejected an SEC request to file a brief on its behalf in support of defrauded small investors.
Most Americans think that everyone with a dispute has the right to a day in court. Wrong. On Tuesday, I am speaking on a panel in Philadelphia, at a conference of the National Association of Consumer Agency Administrators. The topic: Binding mandatory arbitration. It's an important access to justice issue that may finally be receiving serious legislative scrutiny, with hearings and bills to protect consumers, employees and farmers under consideration in both the House and the Senate. And, investor arbitration is the topic of Washington Post syndicated columnist Michelle Singletary's column today: If you take on your broker, you're likely to lose.
Who is being forced into arbitration? Pretty much everyone, including identity theft victims of MBNA credit card bank. Identity theft victims? They never had an account! Yet, as described in recent testimony by Paul Bland of Public Justice, MBNA routinely files arbitration claims seeking "unpaid" debts from the victims, and gets its favorite arbitration company to "blackball" arbitrators that rule for the consumer, even once.
Did I say "pretty much everyone?" Wrong. Car dealers convinced Congress to pass a law a few years ago protecting them, as "small" guys, from mandatory arbitration in disputes with car manufacturers (big guys). What about car buyers? Arbitration. Must be as big and powerful as car dealers. However, at the end of the last Congress, the Sens. Jim Talent-R-MO and Bill Nelson (D-FL) amendment banning mandatory arbitration as an unfair practice in predatory loans to military personnel became law as part of S. 2766, the 2007 Defense Appropriations bill. That was an important step.
Over the last 15-20 years, a concerted effort by corporations and their law firms has resulted in the insertion of binding mandatory arbitration clauses into virtually all consumer, employee, investor, small farmer and other small business contracts. In many cases, the consumer never even signed that contract (and most are one-sided standard form contracts, anyway, not negotiable contracts); rather, it was amended with a "blow-in insert" to a monthly credit card or other bill, sometimes with a "right" to opt-out or decline the change. Employees have no real choice, either, of course, other than quitting. As for the farmers, when the agribusiness truck full of baby chicks arrives, they don't get the truckload unless they sign the receipt that includes an "I agree to arbitration" line.
In his recent detailed testimony at a hearing (all testimony) of the House Judiciary Committee, consumer lawyer Paul Bland of Public Justice explained that private arbitration firms are using practices that make arbitration even more unfair:
Private arbitration companies are under great pressure to devise systems that favor the corporate repeat players who draft the arbitration clauses (and thus decide which arbitration companies will receive their lucrative business). For example, arbitrators who rule against corporations and in favor of individuals are often blackballed from serving as arbitrators in future cases. Also, some arbitration companies have undertaken advertising campaigns aimed at prospective corporate clients which make a number of inappropriate promises of favorable treatment.
The Singletary column reports on a study that finds it is getting harder and harder for small investors to win claims against their brokers. While this is true, the small investor arbitration system run by the private regulator known as the NASD remains one of the few arbitration systems that is not stacked completely against the consumer. As an example concerning the private firm known as the National Arbitration Forum in Paul Bland's testimony explains:
From material taken from NAF's website disclosures pursuant to California's disclosure requirement, enclosed as Exhibit 8 hereto are the results from a single quarter's worth of decisions by just one NAF arbitrator. This person handled 80 cases brought by banks against individuals, and ruled for the bank in all 80 cases. In 78 of the 80 cases, she gave the bank 100% of the amount it claimed, in two cases, she gave slightly less. She also ruled on one claim brought by a consumer against a bank, and dismissed it.
One of NAF's largest corporate clients is the massive MBNA credit card company, now a unit of Bank of America. Bland's testimony explains that MBNA uses NAF as a debt collection mill, including to collect past-due debts, and how it forces identity theft victims to submit to arbitration.
A large number of cases have been documented establishing that the NAF has entered awards in favor of MBNA and other lenders against persons who were identity theft victims who did not, in fact, owe any debts.
Yes, let me explain that again. An identity theft victim is a person who never had an account with a financial institution. An imposter did. Doesn't seem to matter to MBNA.
Among the pro-small guy arbitration bills that have been introduced in the 110th Congress are the following:
S. 1133 (Akaka-D-HI) to prohibit mandatory arbitration in predatory tax refund anticipation loans.
We expect many more bills to be introduced. And we expect a lot of Congressional action to restore access to justice. Visit the PIRG-backed Givemebackmyrights.org campaign for more information.
We recently reported that investors had dodged a bullet when SEC Chairman Chris Cox agreed that the SEC should continue its longstanding policy of backing investors when advisors including banks, attorneys or accountants participate in schemes to defraud them. Well, it turns out that Solicitor General Paul Clement of DOJ, who is the SEC's lawyer in cases before the Supreme Court, joined by our president, had a different view. Carrie Johnson of the Washington Post has confirmed her earlier reporting that there will be no friend-of-the-court brief filed by the U.S. in support of investor protection in an important case that has ramifications for Enron pension funds and other small investors because "President Bush expressed displeasure with a government strategy that would have given plaintiffs' lawyers more leeway to sue over corporate fraud, administration officials said yesterday." For shame, Mr. President.
[Update: corrected Levin URL] The Federal Reserve Board has proposed new credit card disclosures, in a multi-part document that's even longer and often more obtuse than the average credit card contract. As I told syndicated columnist Kathy Kristof of the LA Times (reg. may be req'd), even improved disclosures are not enough: "Telling you that you are about to be ripped off is not a consumer protection." The Fed rules, when they take effect, will require card companies to make more and earlier disclosures before adverse changes in terms. But the Fed would not ban retroactive interest rate increases that apply to previous balances, would not limit interest rates that now jump over 30% APR, would not prohibit universal default, and would not (at least the part I've read so far) ban any other unfair practices that have left consumers on a debt treadmill. That's why we need Senator Carl Levin, the new sheriff in town, and other members of Congress to keep pushing for real reforms. Of course, as I suggest in the title of this blog entry, it takes a lot of obnoxious corporate behavior to move the chains even an inch toward the consumer goal line down at Fed HQ in Foggy Bottom. When the banks get the Fed's attention with their deceptive practices, it's time for Congress to act.
If you've ever had to fight with a bank over a disputed automatic debit or electronic fund transfer from your account by a health club or a utility or a contractor that didn't finish the work so you refused to pay, you know how difficult it is to get the bank to believe you. The Electronic Fund Transfer Act is certainly one of the weakest and least enforced consumer protection laws going. It's true that they've got your money and you've got nothing. But when it all comes down to it-- maybe it's simpler than that. Maybe it's nothing more than that bank wants to keep all the fee revenue.
Although Wachovia, the nation's 4th-largest bank, has apparently returned the money and not been "accused of wrongdoing," Charles Duhigg reports today in a major New York Times story -- Bilking the Elderly, With a Corporate Assist -- that Wachovia
accepted $142 million of unsigned checks from companies that made unauthorized withdrawals from thousands of accounts, federal prosecutors say. Wachovia collected millions of dollars in fees from those companies, even as it failed to act on warnings, according to records.[...]Banking rules required Wachovia to periodically screen companies submitting unsigned checks. Yet there is little evidence Wachovia screened most of the firms that profited from the withdrawals.
How did the bad guys withdraw the money? They used unsigned checking account debits, as the U.S. Attorney for the Eastern District of Pennsylvania explained in a February release announcing an action against Payment Processing Center for [MORE]
processing consumer payments for an international network of fraudulent telemarketers. [...] Fraudulent telemarketers transmitted consumers' bank account information to PPC. PPC then created unsigned bank drafts -- checks without signatures-- based upon the consumers' fraudulently obtained bank account information. Using accounts at Wachovia Bank, PPC processed the unsigned bank drafts for payment.[emphasis added]
In the New York Times, Duhigg goes on to explain that in addition to the possible violations of banking rules, elder fraud is facilitated by easy access to detailed dossiers and databases of personal information. Another firm that looked the other way (but also has not been accused of wrongdoing) in the case of "Richard Guthrie, a 92-year-old Army veteran" and other victims? The massive, publicly traded InfoUSA
sold his name, and data on scores of other elderly Americans, to known lawbreakers, regulators say. InfoUSA advertised lists of "Elderly Opportunity Seekers," 3.3 million older people "looking for ways to make money," and "Suffering Seniors," 4.7 million people with cancer or Alzheimer's disease. "Oldies but Goodies" contained 500,000 gamblers over 55 years old, for 8.5 cents apiece. One list said: "These people are gullible. They want to believe that their luck can change."
There was no press release commenting on the New York Times story at the Wachovia web site. And did I mention which federal agency is supposed to oversee whether Wachovia is in compliance with consumer protection, money-laundering, anti-terrorism and safety and soundness laws? That would be the OCC. Don't hold your breath waiting for a penalty from them against one of their biggest "club" members. After all, membership has privileges.
Senator Carl Levin (D-MI) has followed up his excellent hearing on credit card ripoffs by introducing a strong reform bill today. Here are our joint consumer group release, a Reuters story and Senator Levin's and his co-sponsor Claire McCaskill's (D-MO) release. Here is an excerpt from our release:
National consumer organizations today applauded Senator Carl Levin (D-Michigan) for introducing broad legislation to curb abusive credit card lending practices. The "Stop Unfair Practices in Credit Cards Act" would forbid practices recently exposed by Levin in hearings of the Permanent Subcommittee on Investigations that allow credit card issuers to assess unjustifiable fees and interest rate charges.[...]
"Owning a credit card company is often a license to steal, but Senator Levin's legislation makes him the new sheriff in town," said Ed Mierzwinski, U.S. PIRG Consumer Program Director. "His bill bans some of the most unfair credit card company practices that strip money out of consumer pocketbooks and wallets."{...]
The bill would prohibit or restrict several credit card lending abuses that have received a great deal of attention in recent months, including:
Retroactive interest charges. The bill would prohibit the widespread practice of charging higher interest rates on balances incurred before a rate increase went into effect.
Outrageous interest rate hikes. It would limit “penalty” interest rate increases to 7 percent above the previous rate if the consumer fails, for instance, to make a payment on time.
Repeat over-limit fees. Over-limit fees could only be charged once, unless additional charges increase balances above the account limit.
Fees for paying a bill. Credit card companies could not charge a fee to allow consumers to pay a bill by telephone, on the internet or by mail.
Interest charges for on-time payment. It would prohibit “double cycle billing” and other practices that result in interest rate charges on balances that have been paid on time.
Banks continue to make life miserable for consumers whose debit cards are victimized by fraud or identity theft. Don't let those shallow "zero liability" promises fool you-- a debit card is less protected by law than a credit card. Even if the bank decides to honor its promise: remember, you've already lost your money and you've got to fight to get it back. You also could face similar problems getting your money back with electronic transfer fraud or forged check fraud, as Bob Sullivan's latest MSNBC Red Tape Chronicles blog explains:
For two full weeks after [Rachel] Poor reported the [forged check] crime to her bank, her imposter continued to withdraw money from her account as fast as she added it. As a result, she was hit with 20 overdraft fees totaling $670, and nearly six weeks after the fact, she was still fighting to get all her money back. "Basically, I feel like I was the victim of fraud twice, once by the (person) who was using my account and again by Bank of America," Poor said. "Every time my balance went positive for even a moment another fraud charge would pass through ... so you can imagine my frustration."
Consumers today need to monitor their accounts regularly and watch for suspect money electronic transfers or automatic debits. And be prepared, as Rachel Poor had to, to mount a longterm campaign to get your own money back. Based on the mail I get, the banks don't seem to care, and often presume the victim is guilty. Assert your debit card/electronic transfer rights and keep a log of your complaint file calls and other contacts.
Even though the regulators don't like this, begin immediately to copy all letters and faxes to your bank's regulator. It is often the only way to get the bank's attention. Don't wait until your dispute fails to get your money back.
Not sure which of the hodgepodge of regulators to write to or call? The OCC, chief regulator of national banks, is a good bet. They're not too busy, as no one's ever heard of them and they like it that way. They'll tell you which other regulator to complain to if they're the wrong one. Ignore their advice about trying to work it out with the bank first. Work with the bank, but keep the regulators apprised every step of the way.
Business columnist Steven Pearlstein of the Washington Post rips Bush administration enforcement efforts, especially on antitrust, in hs column today, For Consumers, The Raw Deal. Here's his lede, as they spell it in the newspaper business:
The Bush administration may have failed in its efforts to roll back Franklin Roosevelt's New Deal, but it's racking up more success with Teddy Roosevelt's Square Deal. Health and safety regulation. Labor protections. And certainly the centerpiece of progressive-era economic policy, the antitrust law.
He goes on to predict a rubberstamp endorsement of the anticompetitive privatization/buyout of Sallie Mae by some of its rivals, Bank of America and Morgan:
It should tell you something that when Sallie Mae, the big kahuna in the college loan business, agreed this week to be bought by a group that included two of its three biggest rivals, Bank of America and J.P. Morgan, the question of whether this would reduce competition barely came up. Estimates vary, but the merged company would control 25 to 40 percent of the college loan business.
Tom Joyce, Sallie Mae's spokesman, claims there will be no antitrust problem because the two banks and Sallie would continue to run their college lending businesses separately, competing vigorously. Not only is this notion laughable, it is immediately undercut by corporate officers trying to convince Wall Street about the synergies and efficiencies of the deal.
Over at tompaine.com, excutive editor Isaiah Poole has a nice column -- A License To Commit Fraud -- critiquing a recent Fifth Circuit decision that immunized some of Enron's investment banks from liability to investors. Poole quotes a partial dissent from Judge James L. Dennis that the ruling: "immunizes a broad array of undeniably fraudulent conduct from civil liability ... effectively giving secondary actors license to scheme with impunity, as long as they keep quiet." Poole makes similar points to plaintiff's attorney Al Meyerhoff, who says: "Participation in fraud has thus been elevated by the Fifth Circuit to simply another line of business."
Attention KMart Shoppers, Your Gift Card is Worthless
Recently, the FTC settled charges that KMart had engaged in deceptive conduct by selling incredibly-shrinking gift cards. But, is the lack of will to punish violators by making them pay becoming a trend at the FTC?
The FTC's complaint alleges that since 2003, Kmart did not disclose adequately that after 24 months of non-use, a $2.10 "dormancy fee" would be deducted from the card's balance for each month of inactivity, resulting in a $50.40 reduction from the card's value if the card was not used for 24 months. In many instances, the Commission alleges, consumers did not learn of the fee until they attempted to use their cards.
The settlement is quite weak. KMart promised to provide disclosures (but not to stop the fees) and to pay any consumers who figure out how to file a complaint and can prove it, but with no additional civil penalty or disgorgement of ill-gotten gains. To their credit, Commissioners Pamela Jones Harbour and Jon Leibowitz "dissent[ed] in part from the proposed consent agreement because they believe the remedy should include disgorgement of ill-gotten profits." It's the second case in just over a month where Commissioner Leibowitz has dissented due to a failure to make the violators pay. You can file comments for or against the draft settlement until April 10. For information on good and bad gift cards, see the annual gift card report of the Montgomery County Division of Consumer Affairs, which assisted the FTC.
The Corporate Crime Reporter has a story on a new report from the Glass Lewis shareholder advisory firm finding that: "At least 257 public companies have option backdating problems" and that "the scandal has resulted in 252 internal investigations, 128 SEC investigations, 58 Department of Justice investigations, 129 shareholder lawsuits, and six criminal cases."
K Street lobbyists are lined up on Capitol Hill, backed by various corporate think tanks, asking Congress to weaken the investor protection laws (our release last week). Yet, the corporate crime wave continues. In Washington, the accountants Ernst & Young paid yet another penalty for violating the auditor independence rules by playing too closely with clients. Meanwhile, in New York, former Reagan official David Stockman was indicted for securities fraud. MORE:
In Washington yesterday, the Securities and Exchange Commission (SEC) announced an order imposing $1.6 million in penalties and restitution against accounting giant Ernst & Young for auditor independence violations. It seems the firm "compromised its professional independence" in its work for clients AIG and PNC Bank. A brief New York Times story reminds us that "It was the second time in nearly three years that the S.E.C. penalized Ernst & Young over accusations of violations of auditor independence rules." In that auditor independence decision, the so-called Peoplesoft case, Ernst was required to disgorge over $1.6 million in audit fees and pay assorted other costs and also ordered to:
(iii) retain an independent consultant acceptable to the Commission to review its policies and procedures governing business relationships with audit clients; and (iv) be suspended from accepting audit engagements for new Commission registrant audit clients for a period of six months, commencing today.
In New York, the U.S. Attorney for the Southern District unsealed a criminal indictment charging David Stockman with
conspiracy, securities fraud, bank fraud, wire fraud, and obstruction of an agency proceeding, in connection with his participation, from December 2001 through May 2005, in a scheme to conceal from investors and lenders the truth about C&A's declining operating performance and financial results.
The SEC also filed a companion civil complaint against Stockman, his firm and some others. And also this week, the Supreme Court considers two cases the outcome of which could make it even harder for private investors to bring securities fraud cases, as the Wall Street Journal reports in Securities Suits on Trial (pd. subs. req'd.). Go figure.
Privacy expert Robert Ellis Smith, author and longtime publisher of the Privacy Journal newsletter, has a column up at Forbes.com about how the FTC and state attorneys general are hitting privacy violators where it hurts-- in the wallet. Most corporate general counsel are aware of the $10 million FTC civil penalty plus $5 million restitution order on ChoicePoint after it was nailed for selling 163,000 consumer dossiers to identity thieves, but in FTC Says It's Gonna Cost Ya, Smith details a long list of other privacy-related settlements and civil penalties against miscreant companies.
Consumer groups respond to investor protection threats
We've joined the Consumer Federation of America and other leading groups in letters to Hill leadership and committee chairs, urging them to reject the unfounded call from various business groups and some smattering of academics to roll back the Sarbanes-Oxley Corporate Reform Act and other investor protection laws. [Here's the leader letter ; the others are similar. And here's a Reuters story on it.] Excerpt from our letters:
The war that is being waged on investor protections is based on the fallacy that U.S. markets are losing their competitive edge and that the U.S. enforcement and regulatory environment is a key reason why. Nothing could be further from the truth. In fact, our markets are thriving even in the face of the growing strength of foreign competitors. They are able to do so not despite but because of the world class investor protections they offer. Because the advocates of a regulatory rollback misdiagnose the problem, they prescribe a dangerous "cure" that threatens to undermine the very basis on which our markets are best able to compete -- their unrivaled ability to attract capital, to provide investors with a safe and profitable place to invest, and to provide companies with the lowest cost of capital in the world.
NY Attorney General Investigates Lender/College Ties
[UPDATE, same day: Links to AG Cuomo's release, a bizjournals.com story and an AG office brochure for college-bound high school students applying for loans.]
Attorney General Andrew Cuomo of New York is investigating the seamy relationships between student loan lenders and schools. The deals being cut may benefit the schools, and the lenders, at the expense of students. According to Jonathan Glater's story Lenders Pay Universities to Influence Loan Choice in Friday's New York Times:
Dozens of colleges and universities across the country have accepted a variety of financial incentives from student loan companies to steer student business their way, Attorney General Andrew M. Cuomo of New York announced yesterday. [...] Last year, students took out more than $85 billion in federal and private loans to pay for higher education. Mr. Cuomo began looking into incentives because many financial aid offices compile lists of "preferred" lenders, sometimes as few as two, and students rely on those lists rather than comparison shopping. Mr. Cuomo said he was still investigating at least 100 schools.
Luke Swarthout of the PIRG Higher Education Project has also expressed serious concerns about lender influence-peddling to administrators as exacerbating the many other problems students face in trying to obtain an affordable education.
Credit card companies show remorse to head off regulation
Today, according to Kathleen Day's story in the Washington Post, Chase Card's CEO will apologize at a Senate hearing to Ohio resident Wesley Wannemacher for "charging him $7,500 in interest charges and late fees on purchases of $3,200." Last week, Citibank announced it would end two sordid practices. What's going on? Are we living in Superman's Bizarro World, where everything is backwards? Is owning a credit card company no longer a license to steal, but all of a sudden an altruistic venture?
No, nothing that complicated or moral. What's happening is that Congress is finally taking a hard look at the credit card industry. The industry is simply taking minimal prophylactic steps to deter actual reform legislation and protect the most profitable form of banking, credit card banking. Today, Senator Carl Levin's Permanent Subcommittee on Investigations holds an oversight hearing to follow up on the results of a GAO investigation it released last fall. We've signed on to testimony by Alys Cohen of the National Consumer Law Center. We also have issued a news release and detailed reform platform jointly with several groups. More:
What unfair practices has Citibank promised to stop?
The first promise: it would no longer raise your credit card rates under the so-called "universal default rule." That's the one where you make all your payments to Citibank on time, but you were allegedly late to someone else. It had nothing to do with risk, and everything to do with squeezing more profits out of consumers.
The second: It would stop raising rates and changing terms for any reason, including no reason. Yes, incredibly, that's allowed by regulators.
These are useful promises by one company, but Citi's goal, and Chase's, too, is simply to deflect potential legislation. See our testimony and detailed reform platform above for details on what needs to be done.
Oh, and by the way, if you catch Citibank breaking its new promises, you cannot take them to court. There's another clause in your credit card contract that says you've got to go to binding mandatory arbitration instead.
Maxed out consumers: victims of unfairness in lending
The new, and acclaimed, indie documentary on credit card debt, Maxed Out, is opening in select cities (find yours) around the country this week. Here's a nice review titled A Horror Movie For Our Times by the Washington Post's Michelle Singletary. We're working with both Maxed Out director James Scurlock and the new consumer coalition Americans For Fairness In Lending (or AFFIL) to maximize the movie's message that unlike crime, high-cost debt does pay. It pays credit card companies and debt collectors, with your money.
As reported by Stuart Elliott in today's New York Times in the story Critics of Lending Practices Adopt a Harder Edge, AFFIL is rolling out a series of message ads in major magazines this spring calling for restrictions on unfair lending practices. MORE:
The ads depict unhappy families and their meager possessions in makeshift circumstances, as if they were evacuated or rescued from nature's wrath. In each instance, readers are told that the "crisis," "tragedy" or "disaster" was caused by "credit card debt," a "400 percent payday loan" or a "late mortgage payment" rather than, as they would expect, a natural calamity. Depicting the effects of "abusive lending practices" in that provocative manner "really helped people understand it much better," said Howard Benenson, chief executive at Benenson Janson, compared with other approaches the agency tested.
We're especially concerned with the growth of high-cost credit card debt being pitched to college students. Watch for updates. [And by the way, you can catch my non-speaking cameos standing next to my fellow witness -- MBNA's Louis Freeh (yes, former FBI director Louis Freeh) -- during the Senate Banking Committee scenes near the end of Maxed Out. Here's a fast-loading Youtube version of the movie trailer.]
Washington, D.C., March 1, 2007 - The U.S. Securities and Exchange Commission today charged 14 defendants in a brazen insider trading scheme that netted more than $15 million in illegal insider trading profits on thousands of trades, using information stolen from UBS Securities LLC and Morg